Currently, in the labor context, the topic of soft skills is recurrent and has taken on great relevance for universities. In this sense, educational institutions highlight the need to promote the development of these skills among students so that they have more preparation and can, in this way, face the needs of a globalized world. It is known that communication, critical-reflective thinking, the ability to solve problems, as well as self-confidence and other skills, are determinants for a person to have successful performance and be an integral entity that masters being, knowing and do. Therefore, this text presents a reflection that aims to explain, from a systemic approach, the relevance of raising these skills among students, applying various teaching strategies, with the understanding that teachers are the ones who guide the training processes, and can drive such development. To build this reflection, a mapping of literature dealing with the topic was carried out, references were selected that provided relevant information and that helped generate the systemic interpretive model under which it was conceived that said promotion can occur. It was identified that these skills are not only promoted through teaching and it is intended that the model generated serves as support to visualize that their development involves various factors, which go beyond educational practices, since it also depends on the availability of the students and the way in which this need is institutionally conceived.