Knowledge Workers Research Articles

Desirable and disposable: Tracing the racialization of Chinese students in American higher education

This article dissects the current conjuncture facing Chinese international students in the U.S. higher education, situating their experiences within the history of Asian racialization. By examining key moments of the racialization of Chinese students in the US – 1949–1959, 2006–2017, and the period following 2018 – it illuminates how the intricate interplay of domestic racial politics and geopolitics have contributed to the paradoxical portrayal of Chinese students as both desirable and disposable within American racial capitalism. As they navigate their multifaceted roles as knowledge workers and prime consumers of educational services, these students encounter the challenges of an evolving neoliberal multiculturalism and fluctuating U.S.-China relations, placing them at the center of America’s ongoing political tensions. This exploration enhances our understanding of international student mobility, bridges discussions between critical race studies and geography of race, and introduces a fresh racial perspective to the field of education geography.

Community health worker knowledge and perceptions of neonatal jaundice in Kumasi, Ghana

BackgroundNeonatal jaundice is a leading cause of death and disability among newborns in sub-Saharan Africa, due in large part to late identification of an otherwise treatable illness. The burden of NNJ recognition and care-seeking falls on infant caretakers and community health workers (CHWs), who are in charge of both maternal education and neonatal home visits.ObjectiveThis study sought to understand community health workers’ (CHW) knowledge and perceptions of community beliefs surrounding neonatal jaundice (NNJ), a treatable but potentially fatal condition prevalent in sub-Saharan Africa.MethodsIn this cross-sectional qualitative study, CHWs in Kumasi, Ghana, completed in-depth interviews with trained research assistants using a semi-structured interview guide. Interviews were audiotaped, transcribed verbatim, and analyzed using grounded theory methodology.ResultsKnowledge of NNJ varied widely among the 23 respondents: 74% knew NNJ could cause death, 57% knew how to screen for NNJ. 35% of CHWs favored home treatment (sunlight therapy or watchful waiting). Three main themes emerged: CHWs perceived that caregivers prefer home treatment, equating hospital care with death; sunlight and herbs are the most common home treatments; and caregivers attribute NNJ to supernatural causes, delaying jaundice diagnosis.ConclusionIncomplete understanding of NNJ among trained CHWs and local communities will require improved education among both groups to improve outcomes.

Insights into enhanced learning through virtual reality

IntroductionThis study investigates the impact of Immersive Virtual Reality (VR) on learning outcomes in radiography training using Virtual Medical Coaching's X-Ray Pro VR software. VR offers immersive experiential learning that may enhance academic performance and professional preparedness. MethodsThe study involved 130 students from two consecutive cohorts: one using traditional training methods and the other using VR software. We employed a mixed-methods approach, integrating quantitative measures of academic performance and clinical competency with qualitative insights into student engagement, enjoyment, and stress levels. The VR group used Virtual Medical Coaching simulation software, while the traditional group used physical simulation machines (Siemens Healthineers) to practice positioning anthropomorphic manikins, adjusting exposure settings, and handling X-ray equipment. Data were collected at four points: immediately post-training and at 1 month, 3 months, and 8 months follow-up. ResultsThe VR cohort showed significantly higher knowledge retention, work readiness, and lower stress levels compared to the traditional cohort. Among the participants trained in VR, a vast majority (59 out of 65) reported a high level of satisfaction with the immersive nature of the training, emphasizing its realism and direct applicability to clinical scenarios. Quantitative analysis revealed superior performance metrics for the VR group across all measured time points (p < 0.001). Qualitative feedback highlighted enhanced engagement and enjoyment among VR-trained students. ConclusionThe results of this study clearly indicate that VR training significantly enhances learning outcomes in radiography education. The VR cohort exhibited higher knowledge retention, work readiness, student engagement, and enjoyment, along with lower stress levels and higher confidence compared to the traditional cohort. These findings support the integration of VR into professional training curricula to improve student performance and engagement.

Pengaruh Pengetahuan Akuntansi dan Motivasi Kerja Terhadap Kinerja UMKM dengan Penggunaan Informasi Akuntansi Sebagai Variabel Mediasi (Studi pada Pelaku UMKM di Kabupaten Gresik)

This study aims to examine the effect of Knowledge Accounting and Work Motivation on MSME Performance with the Use of Accounting Information as a Mediating Variable in Gresik Regency. This type of research is quantitative research. The population of this study is MSME players in Gresik Regency. The sampling method in this study was purposive sampling method, namely a sample based on predetermined criteria and obtained 92 MSME as respondents. The data used in thisstudy are primary data using a questionnaire. The data analysis method used is the Partial Least Square ((PLS) method using SmartPLS 3.0 software. The result of this study indicate that accounting knowledge affects the use of accounting information, work motivation has no effect on the use of accounting information, accounting knowledge and work motivation have no effect on MSME performance, the use of accounting information affects the performance of MSMEs, accounting knowledge mediated by the use of accounting information affects the performance of MSMEs and work motivation mediated by the use of accounting information has no effect on MSME performance.

Guidance for goal achievement in knowledge-intensive processes using intuitionistic fuzzy sets

Throughout the execution of a knowledge-intensive process (KiP), knowledge workers need to make critical decisions such as skipping a task or canceling a process instance. These decisions significantly impact the efficiency and effectiveness of KiP execution and should, therefore, be made in a well-informed manner. When historical data, such as event logs, is available, it can be leveraged to support knowledge workers in making these decisions. However, KiPs often lack useful historical data, as each KiP instance is unique and hardly repeatable. To address this issue, this paper proposes the novel concept of potential goal achievement, i.e., the extent to which a goal can be achieved at the end of the process, considering the collected (but incomplete) data, to support knowledge workers in efficiently executing KiPs. An approach based on Intuitionistic Fuzzy Sets (IFSs) is introduced to calculate the potential goal achievement without relying on historical data. The use of potential goal achievement in supporting knowledge workers’ decisions is demonstrated, and the effectiveness of the approach is evaluated through simulations. The results demonstrate that modeling and calculating potential goal achievement support knowledge workers in achieving goals more efficiently.

Who Does Design Research Serve? A critical evaluation of the diversity of samples studied in design theory and methods research

Abstract Human subjects are often used in Design Theory and Methods studies to understand how designers behave and link behaviors with design outcomes. We highlight that much of our past work and resultant knowledge in Design Theory and Methodology (DTM) has used data from samples composed mainly of white men. We argue, therefore, that the tools, methods, and practices conceived through research intended for universal use may not be as generalizable as intended. We support this assertion through a quantitative assessment of past DTM literature. We definitively demonstrate a historic lack of diversity in human-subjects research in DTM through a critical review of 109 published works. Our findings suggest that age, gender, and race/ethnic background are underreported. This work is a call to action for researchers to reflect on who are the beneficiaries of design theory and methods research, how participant background might impact the findings, and what strategies can be employed to fulfill our promise of a more equitable design community and impact.

Support workers knowledge, skills and education relating to dementia – a national survey

Background Dementia affects over 55 million people globally, projected to double by 2050. In the UK, non-registered staff, including healthcare assistants (HCAs) and clinical support workers, provide a significant portion of dementia care, yet receive limited training. This study explores the knowledge, training, and attitudes of support workers towards dementia. Methods A cross-sectional web-based survey was conducted from February 1 to April 1, 2024, targeting support workers in England. The survey included demographic information, dementia knowledge (using the Dementia Knowledge Assessment Scale, DKAS), and attitudes (using the Dementia Attitudes Scale, DAS). Data were analysed using descriptive statistics, ANOVA, t-tests, and Pearson’s correlation. Results One hundred and nine support workers responded, predominantly female (90%) and white British (76.4%), from various NHS settings and occupational groups. The majority (79.8%) had received dementia training, primarily from their organisations. Challenges included managing behavioural and psychological symptoms and communication difficulties. There was no significant correlation between years of experience and dementia knowledge (r = -0.019) or attitudes (r = -0.057). However, higher occupational grades were associated with greater dementia knowledge (p = &lt;0.01). A moderate positive correlation was found between dementia knowledge and attitudes (r = 0.35, p = &lt;0.01). Despite high levels of knowledge, support workers often feel inadequately prepared to provide optimal dementia care, indicating a need for more comprehensive training. Challenges in communication and managing symptoms highlight areas for improvement. The study suggests that better training can improve both knowledge and attitudes, enhancing care quality for people living with dementia. Conclusion Support workers play a crucial role in dementia care but require more robust training programs to meet the growing demands. Enhanced training can improve their knowledge and attitudes, leading to better care outcomes for people with dementia.

Breaking the silence of female genital schistosomiasis in Ghana's health system: A case of health workers within the FAST project.

Female Genital Schistosomiasis (FGS) remains a critical and yet neglected topics in Neglected Tropical Diseases (NTDs), significantly affecting the health of women and girls worldwide. Health workers' knowledge of FGS is vital to the prevention and management of the disease. This study adopted an implementation research approach to identify and address the existing knowledge gap regarding FGS among healthcare workers in Ghana. This study was a 3-year (2020-2022) implementation research applying a pragmatic uncontrolled quasi-experimental study design. The study involved a baseline assessment, FGS training intervention for health workers and student nurses, distribution of FGS educational materials, and an endline assessment. A mixed-method approach was applied to data collection involving health workers from two schistosomiasis endemic districts and across the country. NVIVO 12 and STATA 14 were used for qualitative and quantitative data analysis, respectively. Prior to the intervention, the level of awareness about FGS among health workers was less than 8%, and most participants only understood FGS as merely urogenital schistosomiasis in females. In response to this gap, an FGS education intervention in the form of training of health workers, student nurses alongside the distribution of FGS educational materials were carried out. The intervention enhanced health workers' awareness of FGS to more than 61%, encompassing an enhanced understanding of the disease's signs and symptoms to more than 60%, as well as its management strategies. However, access to praziquantel, the primary treatment, remained a significant challenge. The FGS intervention effectively raised healthcare workers' awareness and knowledge. Expanding training and improving praziquantel access are essential for optimal FGS management. A multi-faceted approach involving individuals, communities, and the healthcare system is necessary for comprehensive FGS prevention and control.

Providing a Framework for Aligning Human Resource Practices with Knowledge Management Strategy in the Context of Organizational Restructuring

In all organizations, human resource management occupies a significant and special place, to the extent that it has been referred to as the main concern of managers. The necessity of human resource management is evident, as the productivity of human resources can be equated with the productivity of the organization, which is the very essence of an organization. In the last decade, the role of the human approach in development has received great attention from researchers. The importance of this topic can be seen in the role this factor plays in the development process. The greatest competitive advantage of countries is having a capable workforce. The aim of the present study is to provide a framework for aligning human resource practices with knowledge management strategy in the context of organizational restructuring. The research method is descriptive-correlational. The results of the research, using structural equation modeling software, showed that increasing global interactions and developing the level of companies’ engagement with their environment encourage organizations to undertake activities that lead to gaining competitive advantage and adapting to complex and dynamic environmental conditions, thus meeting current and future needs. Many companies claim that the pressures from competitive forces due to globalization are increasing, and an organization’s ability to cope with these pressures depends on their superior use of human resources. With the growth of industries and knowledge workers, the pressure on the human resources sector has intensified, posing serious challenges to organizational structure.

Study of Knowledge, Attitude, and Practices of Use of Masks among Health-care Workers at a Tertiary Care Center in Mumbai

ABSTRACT Introduction: Airborne transmission of infectious diseases poses a significant public health challenge. Nosocomial outbreaks of airborne infections such as influenza H1N1, H5N1, and drug-resistant tuberculosis (TB) variants have been documented, with substantial morbidity and mortality attributed to inadequate airborne infection control strategies. N-95 respirators and surgical masks (face masks) are the examples of personal protective equipment that are used to protect the wearer from airborne particles and liquid contamination of the face. Aim and Objectives: The aim of this study was to assess the knowledge, practices, and attitude of health-care workers (HCWs) regarding the use of mask, especially N-95 mask. Materials and Methods: A prospective, was conducted over a period of 6 months at a tertiary care hospital. This study was carried out in the department of microbiology of a tertiary care hospital over a period of 6 months. A total of 500 HCWs from various departments of the hospital were included in the study. HCWs were given a questionnaire based on N-95 respirator usage, and participation was voluntary. Results: The analysis of survey data provides insightful perspectives on respondents’ comprehension and attitudes toward airborne infection transmission and the usage of N-95 masks. 68.6% of respondents recognized that all listed diseases (measles, TB, and chickenpox) were spread by the airborne route. 55.6% of respondents correctly acknowledged that all masks, including surgical masks, N-95 masks, and cotton masks, do not offer airborne protection. 76.0% of respondents acknowledged that N-95 masks possess a high filtration efficiency against 0.3-micron particles, 58.3% correctly identified that “N” in N-95 stands for “not resistant to oil,” and 90.8% acknowledged that the N-95 respirator as the most common type of respirators. 41.7% correctly acknowledged that N-95 masks with an exhalation valve are not recommended for use. 22.2% of respondents incorrectly believe that wearing a face mask can lead to carbon dioxide poisoning, and 52.1% of respondents correctly identified that pulmonary TB patients need not be provided with N-95 masks in isolation rooms. 76.8% of respondents understood that fit testing is required every time one dons an N-95 mask. 95.5% of respondents recognized the necessity of hand hygiene before donning and after doffing N-95 masks. 82.7% of respondents agreed regarding the necessity for consultation before N-95 mask usage for chronic lung disease and asthma patients. 93.7% are aware that there is a protocol for donning and doffing N-95 masks. 71.3% of respondents understood that extended use involves wearing the same N-95 respirator for repeated close contact encounters without removing the mask between patient encounters, while 64.4% correctly define reuse as using the same N-95 respirator for multiple encounters but removing it after each encounter.

Impacts on Firm Productivity by Retaining Worker Knowledge and Capacity Through Disability Management Programs

Helping employees return to work following an injury or illness is a moral imperative, and usually a legal requirement, but is it economically beneficial to the firm? While there is intuitive awareness that disability management programs can be economically beneficial, particularly by retaining and resecuring the knowledge and capacity of employees, there is limited evidence to support that claim. The literature lacks insight into the logic and mechanisms through which disability management programs are economically beneficial. To provide such insight, this study undertakes an exploratory analysis of disability management programs concerning productivity as a firm-level performance factor. The data is sourced from a Canadian national database statistically representing more than 650,000 firms. The findings indicate there are differential impacts of disability management programs on firm productivity and this relationship is moderated by business strategy.

Entrepreneurial Spirit Paving the Way for Successful AI Deployment in Knowledge Work and Organizations

The rapid advancements in Artificial Intelligence (AI) have significantly shifted the landscape of work, altering the roles of experts and knowledge workers across various domains (Humala et al. 2023). This paper explores the pivotal role of key competencies – self-efficacy, job crafting, and proactivity – in navigating the technological transformation brought about by AI in work settings. The three key competencies were previously identified as the main building blocks of the entrepreneurial spirit that is necessary for the successful use of AI in knowledge work and organizations (Humala &amp; Lahtinen 2023, Ruohonen &amp; Humala 2022). The research paper draws insights from a quantitative nation-wide survey that was carried out among knowledge workers in Finland. The survey was conducted during February-March 2024, with the insights gained from 474 informants. The research was funded by The Finnish Work Environment Fund and conducted by Haaga-Helia University of Applied Sciences based in Helsinki. Results show that while the integration of AI in knowledge work environments generally supports self-efficacy, job crafting, and proactivity, the effects are varied, showing both enhancement and, in some cases, diminishment. The findings indicate that AI’s positive influence is most pronounced among those engaged in high levels of knowledge-based tasks and who maintain a positive outlook toward new technologies. This research also highlights some disparity in experiences between different groups, particularly between younger and older knowledge workers with early- and late-careers as well as those in different work positions, pointing to the need for tailored organizational support to ensure equitable benefits from AI technologies. The research reveals that AI can significantly foster proactivity in the workplace, particularly when employees are equipped with sufficient information and resources. Ultimately, this exploration aims to provide insights into developing AI-supported business models that not only leverage the human entrepreneurial spirit but also foster an inclusive environment that enhances organizational competitiveness and innovation.

Sun protection knowledge and behaviors of agricultural workers in Turkey: a cross-sectional study

BackgroundAgricultural workers are at risk of developing skin cancer due to prolonged exposure to the sun during their daily work. This study was conducted to determine sun protection knowledge and behaviours of agricultural workers in Turkey.MethodsThe cross-sectional study was conducted with 460 participants working in agriculture. The data were collected using a sociodemographic form, Skin Cancer and Sun Knowledge Scale and Sun Protection Behaviour Scale. The data were analysed using One Way ANOVA and Independent Samples t Test.ResultsParticipants mean total score on the Skin Cancer and Sun Knowledge Scale was 15.24 ± 2.47 (max-min 0–25) and the mean total score on the Sun Protection Behaviour Scale was 24.10 ± 4.46 (max-min 8–40). Statistically significant disparities were observed between the SCBS, SPBS and their sub-divisions along with the working period, age, marital status, gender, level of education, income status, skin type and agricultural working status of the participants (p < .05).ConclusionThe study found that people working in the agriculture had inadequate sun protection behaviours and knowledge. Based on the study’s results, it is proposed to create intervention programmes that specifically target single, male, middle-aged or older individuals with extended working hours and low levels of education and income.

Exploring the potential of AI to increase productivity in small marketing teams

Marketing scientists as well as practitioners believe that artificial intelligence (AI) holds the promise of productivity gains for organizations. However, there has been little scientific research into these theories. This study investigates the role of AI in enhancing marketing productivity, deriving insights from a case study conducted with the marketing team of an industrial software start-up. Drawing upon Case Study Analysis by Yin (2018) and Participatory Action Research by Kemmis and McTaggart (2007), the study employs a combination of survey interviews, AI tool research and AI tool testings. Key findings indicate that productivity gains are more likely than productivity impairments with the use of marketing AI tools. This effect is even stronger when knowledge workers possess high levels of AI skills and utilize AI tools with suitable capabilities. Having closely analyzed six marketing disciplines, particularly SEO / content and design demonstrated significant productivity gains including generative AI (GAI) tools the team already subscribed to like ChatGPT 4 and Canva, but also new AI solutions. While an AI tool’s level of integration only showed a weak positive productivity impact, future studies are suggested to further investigate this variable by comparing the effects of less advanced but more accessible tools like generative AI versus highly advanced, but less accessible business AI. Having navigated the vast and dynamic landscape of AI tools, insights further emphasize the importance of AI experience sharing and informed decision-making, implying knowledge of own user rights and always staying updated on AI advancements. Zooming out from process level, the work's literature review further highlights the role of environmental and organizational AI enablers, like budget allocation, fostering AI trust and mindset, but also implementing AI routines and responsibilities. Overall, this research underscores the imperative for companies, especially startups and SMEs, to explore AI technology as a means to enhance productivity and gain a competitive edge.

Improving Interpersonal Communication Skills In Forming Organizational Commitment At Telekomedika Vocational High School In Bogor

Interpersonal communication is communication between a communicator and a communicant. This type of communication is considered the most effective in changing someone's attitude, opinion or behavior, because of its dialogic nature in the form of a conversation. Commitment to the organization means the level of trust and acceptance of the workforce towards the goals of the organization and the desire to remain in the organization which is ultimately reflected in the problems above. This research has several objectives, namely to analyze interpersonal communication skills between school principals and Telekomedika Vocational School teachers and to analyze the organizational commitment of Telekomedika Vocational School teachers. This research uses descriptive qualitative, with the data collected mostly in the form of words or images rather than numbers. The subjects in this research were leaders, teachers and staff at Bogor Telekomedika Vocational School. The research carries out analysis of the data obtained through interviews and other documents by combining and selecting data that is close to suitability related to the research study. The results of the research show that interpersonal communication can be done by improving communication so that they are more motivated to complete the work given by the organization, developing a positive attitude and attention to work in each teacher, setting work goals and trying to improve teachers' work knowledge. It is known that teachers' organizational commitment at Telekomedika Vocational Schools means that teachers as educators and instructors should have a commitment to the organization as a process that is not only limited to creating new ideas or thoughts. The idea must be implemented through an adoption process, and adoption is the decision to use commitment to the organization as a whole as the best course of action.

Standardizing Genres in Biomedicine

Reporting guidelines have emerged in recent years as a critical site of deliberation and intervention for stakeholders in the biomedical community. These texts have historically been used to formulate standards for quality reporting and bring consistency to processes of writing and publication; they also operate as a space in which practitioners promote values, define expectations, and coordinate action in line with established standards and practices in the field. Drawing on scholarship in rhetoric and genre studies, this article examines how reporting guidelines contribute to the standardization of writing and publishing activity in biomedicine, functioning both as semi-procedural documents that take part in the “genre-ing” of published research and as public displays of and arguments for accountability that can be used to regulate the work of knowledge making over time. I conclude by discussing how rhetoricians might use reporting guidelines as a strategic locus for conceptualizing and potentially shaping research and writing activity in different areas of health and medicine.

Using mental contrasting to promote flow experiences at work: A just-in-time adaptive intervention

Using repeated measurements in everyday life, we assessed whether a smartphone-based just-in-time adaptive intervention prompting use of metacognitive strategies enhances flow at work. Assuming that setting clear goals and disengaging from unattainable or undesirable goals enables individuals to engage in tasks aligned with their skills, we expected that mentally contrasting positive outcomes of a wish with an inner obstacle to the realization of this wish increases flow compared to a simple goal-setting strategy. We reminded participants (N = 59 knowledge workers) either adaptively or statically to use mental contrasting or the control goal-setting strategy. Repeated strategy use increased the likelihood of experiencing flow regardless of the specific strategy employed. However, results show that flow increases more over time when applying mental contrasting than the control strategy. Our findings fail to confirm the superiority of the prompt using an adaptive decision rule for when the person receives support compared to the static prompt. We discuss the necessity of assessing extended periods to examine differences between adaptive and static support in terms of habit formation and intervention fatigue. Our study contributes to the development of smartphone-based, adaptive interventions for knowledge workers which enable them to autonomously increase their flow in everyday life.

Knowledge management process and worker’s performance: role of smart technology and training/ skill development

The objectives of this study are to examine the impact of Knowledge management process on worker performance in Hail health cluster, to inspect the mediating role of smart technologies between Knowledge management process and worker performance. Further, to explain the importance of training/skill development as moderator between use of smart technologies and worker performance in the context of Hail health cluster Saudi Arabia. This study is quantitative in nature and data is collected with the help of well-developed questionnaire randomly from 302 employees working in different hospital in Hail health cluster. Smart PLs is used, for analyzing the PLS-SEM of conceptual framework. After the Analysis, this study found positive and significant relationship of knowledge management process (knowledge sharing, knowledge acquisition and knowledge utilization) with worker performance. Further, smart technologies play important role in enhancing the worker performance directly and also play mediating role between of knowledge management process (knowledge sharing, knowledge acquisition and knowledge utilization) with worker performance. Moreover, training/skill development has positive moderating role between smart technologies and worker performance. This study not only has theoretical and empirical implications but its practical implication, this study provides the open horizon for utilization, sharing and acquisition of knowledge for increasing the performance of worker in healthcare sector. Further, this study explains the smart technology mediating role to link these variables. Moreover, it is considered that training/skill development is important for utilization smart technologies for enhancing the performance of healthcare workers. Overall, this study is very beneficial for the ministry of health, administration and policy makers for development of this heath sector by boost up the productivity of employee. This study is very important in the context of health cluster of Hail. With the best of authors’ knowledge this study is one of the initial studies related to unveil the impact of knowledge management process with its important dimension such as (knowledge sharing, knowledge acquisition and knowledge utilization) with worker performance. Further smart technologies are mediator and training/ skill development is moderator.

PERCEPTIONS ON THE INTEGRATION OF AGILE PRINCIPLES IN IT SERVICE MANAGEMENT PROCESSES. STUDY FROM ROMANIA

This research paper aims to provide insights into the impact generated by the introduction of Agile methodologies in Romanian industrial environments which used to work exclusively with Waterfall methodologies for the delivery of IT products and services. Through this study, the authors aim to uncover perceptions provided by knowledge workers working in the area of IT Service Management who have experienced first-hand this transition in ways of working from Waterfall to Agile, followed by suggestions on how to improve the process of integrating new elements in future transition activities. In order to achieve this aim, a qualitative research exercise has been performed, by conducting interviews with experienced knowledge workers who carry out IT Service Management activities. The results of the research present both breakthrough and setback points with this activity. Breakthrough points focus on the perception of knowledge workers having higher levels of autonomy and ownership of daily activities and dependency on ITIL/ISO process alignment for achieving auditing requirements. Setback points include the need for guidelines availability to ensure better integration between Waterfall and Agile elements, design of metrics to reflect Agile elements integration, and optimisation of tools usage to avoid redundant activities. Following this research, the authors recommend development of more focused research in the area of ITSM activities, as this is an untapped source of improvement for organisations. These findings help contribute to a better understanding of the evolution of IT Service Management processes and builds a basis for further research on change initiatives of IT processes.

From authentic leadership to knowledge sharing and knowledge worker retention: mediating role of psychological empowerment

ABSTRACT This study explores how leaders can reduce employees’ intention to quit and stimulate knowledge sharing in knowledge-based companies. Grounded in intrinsic motivation theory, it investigates the impact of authentic leadership on these outcomes, analyzing the mediating role of psychological empowerment. We tested the hypotheses in a sample of 123 professionals from a large private company operating in Brazil’s digital communication sector, employing structural equation modelling with Bayesian estimation. Results show that authentic leadership decreases the intention to quit and increases knowledge sharing. Additionallly, psychological empowerment fully mediates the relationship between authentic leadership and follower knowledge sharing but does not affect the intention to quit. This study highlights the role of positive forms of leadership in leveraging knowledge management and the importance of psychological empowerment as a critical mechanism through which authentic leaders promote knowledge sharing. Lastly, it underscores the association between authentic leadership and decreased turnover intention among knowledge workers.