Knowledge Sharing Intention Research Articles

Transforming knowledge-sharing intentions into behaviour: the role of ambidextrous knowledge-sharing activities on mobile platforms

ABSTRACT Drawing on the perspectives of technology affordance and organizational learning, this study examines the relationship between individual-level mobile knowledge-sharing intentions and behavior, as well as the moderating effects of exploratory and exploitative knowledge-sharing activities within teams in the public sector. Data were gathered through a questionnaire survey distributed to 377 public employees in 31 mobile knowledge-sharing teams in Taiwan. The results show that mobile knowledge-sharing intentions positively predict behaviour at the individual level. Additionally, exploratory knowledge-sharing activities at the team level amplify the positive impact of mobile knowledge-sharing intentions on behaviour at the individual level. The study reveals that Information Technology (IT) exerts a more substantial influence on exploratory activities than on exploitative activities, particularly among civil servants who have confidence in new technology.

Trustworthiness, motivation and reward as predictors of knowledge sharing attitude and intention among students

Purpose Knowledge is considered an asset for any organization. To distribute knowledge and expertise among stakeholders of an organization, there is a need to develop knowledge sharing (KS) culture. However, different factors affect KS. This study aims to identify the influence of trustworthiness (trust, ability, benevolence and integrity) and motivation and reward on KS attitudes and intentions of law students. Design/methodology/approach The objectives of the study were achieved by using a quantitative research design. Law students of the colleges affiliated with Punjab University were the population for the present research. The sampling frame of the study was all law colleges, and data was collected through a convenient sampling technique. Data was collected through personal visits to sampled colleges. Questionnaires were circulated among 330 respondents and two hundred valid responses were collected with a 61% response rate. Descriptive analysis was completed using SPSS and path analysis was measured through SmartPLS. The quality of the measurement model was assessed and then hypotheses were tested. Findings Findings revealed that there was no impact of trustworthiness (trust, ability, benevolence and integrity) on the KS attitude of students. However, motivation and rewards significantly impacted (ß = 0.590; p > 0.01) the KS attitudes. KS attitude also has a significant impact on KS intentions (ß = 0.560; p > 0.01). Originality/value The current study is a valuable addition to the literature by providing the impact of trustworthiness, motivation and reward on law students’ KS intentions and attitudes in developing countries. The present study also provides insights for authorities and decision-makers in making decisions regarding the development of KS among students.

Why We Share: A Systematic Review of Knowledge-Sharing Intentions on Social Media.

Social media's potential for knowledge dissemination is under-utilized due to limited user participation. This study systematically reviews factors affecting knowledge-sharing intentions on social platforms using the ROSES protocol. We searched Scopus and Web of Science for quality, relevance, and rigor, finding that 65% of the articles shared were published in high-quality journals (Q1 or Q2), with the Journal of Knowledge Management accounting for 15%. Since 2015, 62.5% of research has been published, highlighting increased activity. Quantitative methods dominated (95%), with Zhihu being the most studied platform. We identified four key themes-psychological, technological, environmental, and social-covering 47 determinants centered on trust and attitude, primarily based on individual and social behavior theories. This is the first systematic exploration of elements influencing knowledge-sharing intentions on social media, providing insights to enhance user interaction and guide social media strategies in knowledge-centric organizations.

Participative leadership, cultural factors, and speaking-up behaviour: An examination of intra-organisational knowledge sharing

This study examines the influence of participative leadership and cultural factors on employees’ speaking-up behaviour and knowledge-sharing in supplier development initiatives in the garment industry. Specifically, this study investigates the impact of leadership effectiveness, cultural dimensions, and individual characteristics using surveys and interviews. Our findings indicate that participative leadership positively correlates with employee speaking-up behaviour. However, the analysis of variance (ANOVA) results show that language proficiency and region significantly influence employees’ willingness to speak up, although the differences in knowledge-sharing scores across cultural groups are statistically insignificant. Mediation analysis further reveals that perceived leadership effectiveness partially mediates the relationship between participatory leadership and knowledge-sharing intentions. The interview findings provide deeper insights into the roles of cultural intelligence, communication barriers, and social identity in shaping knowledge flow. These findings offer practical implications for organisations seeking to enhance supplier development initiatives. To foster an inclusive environment that empowers employee voice and encourages collaborative knowledge sharing, organisations can adopt participative leadership, accommodate cultural and linguistic diversity, and promote effective leadership perceptions. We anticipate that future research will explore the generalisability of these findings across industries and examine additional cultural dimensions that influence knowledge-sharing dynamics.

Decoding Factors Influencing Knowledge Sharing Among Indonesian Scholars

This study examines the determinant factors of knowledge-sharing intention and behaviour among academics in Indonesia. Academics need to compete and excel in global competition amidst obstacles such as qualification, competency, and working culture. The study integrated the Theory of Planned Behavior, Social Capital Theory, and perceived cost. A questionnaire was distributed online to academics, and 239 respondents were obtained. Data analysis was undertaken by using SEM-PLS. The result found that all the variables examined were determined to be significant, except commitment, extrinsic reward, and facilitating condition. The importance of social networks, trust, self-efficacy, management support, social media use, and perceived cost among academics. The result can help management better understand how to create a knowledge-sharing environment in the institution, significantly higher education institutions with open and distance learning systems.

Identifying the Effective Components on Nurses' Knowledge Sharing Behavior with Mixed Method Research

Background. Knowledge-sharing is a process in which people mutually exchange tacit and objective knowledge and create new knowledge. This study aimed to identify the main themes and organize the components of nurses' knowledge sharing. Methods. A mixed research method was adopted to conduct the present study. To this end, a qualitative method with a thematic analysis approach was first implemented to investigate the statistical population. The required data were collected by reviewing the published national and international articles using the keyword "knowledge sharing" in search engines. In total, 387 scientific research articles were retrieved from searching the literature. Then, the inclusion criteria were used to filter the information and reduce the number of articles to 48 containing the related codes specific to the themes. The quantitative part was an analytical survey. The statistical population included the nurses of Kermanshah University of Medical Sciences. The structural equation modeling methodology was adopted to determine a sample size of 284 individuals. Results. In the qualitative part, there were 27 main themes, 11 sub-core themes, and nine knowledge-sharing organizing themes, including attitude, mental norms, rewards, costs, perceived behavioral control, mutual benefits, knowledge-sharing tools, and perception of gaining reputation. The components of knowledge-sharing intention were identified in the quantitative part based on the nurses' points of view, and gaining reputation, mutual benefits, and mental norms were found the most important components in order of priority. Conclusion. Based on the findings of this study, the components of attitude, perceived behavioral control, reward, mutual benefits, reputation and subjective norms are effective in the knowledge sharing behavior pattern of nurses and can cause the actual behavior of the individual.

Human resource practices, organizational commitment, and knowledge‐sharing intention: An empirical evidence from a cultural perspective

AbstractThe study investigated the impact of high‐involvement work systems (HIWS) on knowledge‐sharing intention (KSI) through the mediation of organizational commitment (OC) and the moderation of workplace allocentrism, particularly in the manufacturing units of small and medium enterprises operating in Pakistan. Data collection involved 328 workers, utilizing self‐administered structured questionnaires translated into Urdu to ensure understanding and inclusivity. SmartPLS software was used to analyze data using the structural equation modeling technique for the examination of complex relationships between multiple variables simultaneously. The findings suggest that the association between HIWS and KSI strengthens among the individuals high in workplace allocentrism and that cultural factors play a significant role in shaping how employees respond to HIWS and engage in knowledge‐sharing behaviors. The study highlights the importance of considering cultural factors in organizational practices and strategies, thus providing novel insights for entrepreneurs to enhance the performance, innovation, and competitiveness of their enterprises through a knowledge‐sharing culture. Overall, study offers valuable contributions to both academia and practice by shedding light on the intricate relationships between HIWS, KSI, OC, and workplace allocentrism.

Breaking Down Barriers: The Moderating Role of Organizational Support in Facilitating Knowledge Sharing Among Software Developers

Effective knowledge sharing among software developers is crucial for maximizing software development output throughout the software development lifecycle. Building upon Triandis’ Facilitating condition, this study explores the moderating impact of two factors, namely Organizational support and Technological support, on the relationship between knowledge sharing intentions (KSI) and knowledge sharing behavior (KSB). Specifically, the study investigates the impact of KSB on individuals’ job performance in global software development organizations. A self-administered questionnaire was used to collect data from 302 Malaysian participants working on global software development projects. The collected data was analyzed using Structure Equation Modeling (SEM) through SmartPLS. The results reveal that only organizational support, among Triandis’ Facilitating conditions, moderates the relationship between KSI and KSB. Moreover, the study finds that KSB mediates the relationship between knowledge sharing intentions and job performance. The findings of this study provide practical and theoretical implications for software developers.

The Impact of Company Field Trips and Representative Image on Students’ CSR Knowledge Sharing Intentions

This study examines the effect of company field trips on Vietnamese university students’ corporate social responsibility (CSR) awareness and their intentions to share CSR-related content. Utilizing pre- and postvisit surveys among 136 students, the research reveals that these trips significantly enhance students’ understanding of CSR, particularly its ethical dimensions, and encourage them to share CSR information through social media and word-of-mouth. The research also finds that the perceived image of the company representative plays a critical role in shaping students’ intentions to disseminate CSR information, with complex interactions affecting their overall CSR perceptions. These findings underscore the importance of field trips in CSR education and suggest that both companies and educational institutions should focus on ethical and legal aspects of CSR communication to maximize its impact.

Fuelling innovation with love: Unravelling the role of companionate love culture and Confucian work values in employees’ innovative behaviour

Purpose: Following social information processing (SIP) theory, this study enriches existing research on emotional culture and innovative behaviour by introducing the chain mediating role of perspective-taking and knowledge-sharing intentions and the moderating role of Confucian work values.Design/methodology/approach: We conducted a quantitative study using four-stage paired survey data. Data were collected from 392 employees and their corresponding supervisors in three Chinese manufacturing companies in November 2022. We chose these participants due to the significance of innovative behaviour in their roles. The surveys were anonymous and self-administered. We used SPSS20.2 and MPLUS 8.3 software to analyse the data and test our hypotheses.Findings/results: The data analysis results indicated that: (1) the companionate love culture had a positive effect on innovative behaviour, (2) perspective-taking and knowledge-sharing intentions mediated the positive impact of the companionate love culture on innovative behaviour, and (3) Confucian work values moderated the chain mediation path by weakening the positive impact of the companionate love culture on perspective-taking.Practical implications: To promote innovative behaviour in employees, a company could continuously manage the organisational companionate love culture.Originality/value: Drawing on the SIP theory, this paper developed a model clarifying how and when love can fuel innovation in the workplace. It’s interesting that employees with lower Confucian work values may benefit more from a companionate love culture, as they might need more external motivation to engage in perspective-taking and knowledge sharing.

Strengths use support and knowledge sharing: mediating roles of work engagement and knowledge self-efficacy

PurposeThis study aims to examine the influence of perceived supervisor support (PSS) for strengths use on knowledge sharing (KS) intentions, mediated through work engagement and knowledge self-efficacy, based on the job demand-resources theory and the broaden and build theory.Design/methodology/approachStructural equation modeling and bootstrap analyses were performed to examine the research model using data derived from a two-wave questionnaire survey of 162 employees from five health-care organizations.FindingsThe results indicate that PSS for strengths use promoted KS intentions fully mediated through work engagement and subsequently through knowledge self-efficacy. However, there was no direct relationship between PSS for strengths use and KS intention.Originality/valueThe contribution of this research to the literature on KS is to find the effectiveness of a strengths-based approach in promoting KS intentions across boundaries and identifying mediating factors that link PSS for strengths use to KS intentions.

Team knowledge sharing: A game-based learning approach

Introduction. Business simulation games that have been widely used in teaching in recent years have been proven to help students develop teamwork and problem-solving skills.Aim. The current research aims to assess how team cohesion and knowledge sharing attitudes relate to organisational climate and knowledge sharing (KS) intentions.Methodology and research methods. Through the use of a game-based team learning environment, this study examined the students’ attitudes and intentions regarding KS. As part of the study, questionnaires were also administered to 202 students at business colleges in Ho Chi Minh City, Vietnam. Bootstrapping estimation was used to test all hypotheses using a structural equation model (SEM).Results. The research findings showed that (1) organisational climate positively influenced team cohesion, as well as KS attitudes positively influencing KS intentions; (2) organisational climate was positively related to KS attitudes and intentions; (3) team cohesion was positively associated with KS attitudes and intentions; and (4) a significant relationship exists between organisational climate and KS intentions through the mediation of team cohesion and KS attitudes.Scientific novelty. The study helps to examine the relationships between the four variables that have been done before.Practical significance. The research findings suggest that teachers should establish grading standards and encourage students to express their opinions. In addition, it is crucial to create a good atmosphere and enhance cohesion in the class so that they can trigger students’ KS attitudes and intentions.

The Mediating Role of Dynamic Leadership towards the Relationship between Knowledge-Sharing Behaviour and Innovation Performance in Higher Education

Knowledge sharing among academics is critical for innovation and growth in higher education institutions. However, introducing a knowledge-sharing culture can be challenging. This study investigates factors influencing lecturer knowledge sharing and innovation in Indonesian universities, which aims to improve their global competitiveness. Adopting the theory of planned behaviour, this research examines how attitudes, subjective norms, and perceived behavioural control shape lecturers' knowledge-sharing intentions and behaviours. It also analyses how knowledge sharing and dynamic leadership drive innovative work behaviours. An online survey of 357 lecturers from 38 Indonesian universities revealed that while attitude did not significantly influence knowledge-sharing intention, subjective norms and perceived behavioural control did. Additionally, knowledge-sharing intention strongly predicted actual knowledge-sharing behaviour. Moreover, dynamic leadership mediated the relationship between knowledge-sharing behaviour and innovation. These results highlight the pivotal role of dynamic leadership in translating knowledge sharing into innovation. More empirical research should investigate potential interventions to foster lecturer knowledge sharing and innovation across educational systems and cultural contexts. This study provides theoretical insights and practical recommendations for higher education leaders seeking to leverage knowledge sharing and dynamic leadership for organisational improvement.

Organizational Factors and Knowledge Sharing Behavior: Mediating Model of Knowledge Sharing Intention

This research investigates the mechanism of how organizational factors (including organizational climate, formalization, and centralization) impact knowledge-sharing behavior by considering knowledge-sharing intention as a mediator. After conducting online surveys and offline interviews, we utilized a quantities method with the PLS-SEM tool to examine the potential findings. This study’s respondents were employees selected randomly from information technology enterprises in Vietnam; the final data set included 529 responses. The findings demonstrate that the organizational climate has a favorable link with knowledge-sharing behavior, whereas the remaining organizational factors, namely formalization and centralization, have a negative influence. Besides, this study found that knowledge-sharing intention plays a mediating role in these relationships. This research also provides some theoretical and practical implications, limitations as well as future research directions for further studies.

Examining the Implications of Negativity Perceptions for Enterprise Social Media Use

ABSTRACT Many organizations fail to optimally benefit from voluntary communication and collaboration tools – e.g. enterprise social media (ESM) – where use depends on workers’ discretionary behaviors. This study explores how ESM use is informed by employees’ perceptions of the content these media convey. Specifically, this paper reports on a survey study (N = 619) to examine the relationship between negativity perceptions and ESM use, through pro-sharing norms and knowledge-sharing intentions. The findings indicate that negativity perceptions of online communication are met with avoidance responses by organizational members and are associated with low platform usage. This relationship is partially mediated by pro-sharing norms and knowledge-sharing intentions, such that negativity perceptions undermine pro-sharing norms and lower knowledge-sharing intention, ultimately reducing ESM use. The findings highlight a potential difference in the underlying psychological mechanisms related to negative media content in organizational environments compared to public and mass media environments. This study integrates media selection literature and media psychology perspectives to study technology adoption and expands our understanding of the potential barriers and drivers of platform use in organizational contexts.

Influences of cultural dimensions on knowledge-sharing behaviours: Insights for higher educational institutions in the Philippines

The educational institution’s knowledge comprises a mix of experiences, values, and professional insights of its teachers with diverse cultures, enabling a combination of knowledge to create new knowledge. The exchange of knowledge among teachers provides effective learning, which can become a model of knowledge-sharing that promotes knowledge creation, dissemination, and effective application. However, knowledge does not always flow easily and straightforwardly across educational domains. Nevertheless, the success of knowledge-sharing is affected by one’s behaviour to share. Apparently, a person’s behaviour is shaped by the environmental influences where he grew up with or stayed for a significant amount of time. This research administered an online survey of teacher participants across regions to capture the theoretical or conceptual model of the influences of cultural dimensions (exogenous) on knowledge-sharing intentions (endogenous) and the probability of the intentions transformed into actual knowledge-sharing behaviour (endogenous). Path analysis was employed to analyse the proposed models that exhibit causal mediation processes of relationships between cultural dimensions and knowledge-sharing intention which is also a predictor of knowledge-sharing behaviour. Findings insinuate that all cultural variables were parallel, however, this did not mean that each had the same degree of effects on knowledge-sharing intention. The results vary when the direct effect of each cultural factor was tested. Cultural orientation and beliefs are factors that affect the value of the knowledge being shared and academic institutions wield efforts in motivating their teachers to effectively participate. For knowledge-sharing to be implemented successfully, the academic institution must take into consideration the cultures and beliefs of people in the community. Further research can analyse a wider range of people in a work environment with diverse cultures which can elicit more insights into the cultural attitudes in the work environment.

Female Academics’ Knowledge Sharing Behaviour in a Gender Non-Mixed Work Environment

Universities are keen to improve the opportunities for knowledge sharing (KS) amongst the academics who are their cornerstone, by improving the connections between them. Creating and disseminating knowledge are fundamental academic activities and beneficial to the university. However, the actual KS behaviours of academics may be constrained by numerous factors. Previous KS research has focused on factors influencing KS in business or academic environments that are gender-mixed, i.e. males and females work alongside each other in offices or campuses. This study is unusual and may be unique as it addresses KS behaviours in the gender non-mixed academic environment of Saudi Arabia’s King Saud University. This University has entirely separate campuses for males and females, conforming to national gender-segregation laws. Using widely accepted constructs of the Theory of Planned Behaviour, the study will examine the impacts of individual (reputation, rewards and self-efficacy), organisational (culture, top management support, trust, social networks and vision and goals) and technological (information technology infrastructure, applications) factors on intention to share knowledge among female academics. Quantitative, via questionnaires, and qualitative, via interviews, data will be collected to test proposed hypotheses regarding barriers and inducements to KS intentions. The value of this research will be to increase our understanding of the factors affecting KS in universities, specifically among female academics, in an environment that has its own specificity and to make appropriate recommendations to enhance participation in KS activities.

Determinants of Knowledge Sharing Intentions among Academics: Evidence from an Emerging Economy

This study investigated the critical factors that support knowledge sharing intentions among marketing and management academicians in higher educational institutions. Additionally, it examined the influence of psychological empowerment on knowledge sharing intentions and underlying processes of transmission via mediating roles of organisational commitment. Empirical results from 263 surveyed academicians show that transformational leadership had a very strong influence on organisational climate in an integral model of knowledge sharing intentions. Furthermore, organisational climate had a positive relationship with psychological empowerment which subsequently influence academics’ knowledge sharing intentions. This study’s results suggest that transformational leaders must be aware of the prominence of both psychological empowerment and organisational commitment in order to augment knowledge sharing internally and externally.

Effect of shared goals on knowledge sharing and withholding: the mediating role of exploration activities

ABSTRACT Drawing on social capital theory, we investigated how shared goals affect the intentions of knowledge sharing and knowledge withholding across professional boundaries mediated through exploration activities. To examine the model, we performed structural equation modelling using two sets of two-wave survey data on nurses from two acute-care hospitals in Japan (Study 1, n = 178; Study 2, n = 210). The results of both studies showed that shared goals had an indirect positive effect on knowledge-sharing intention and an indirect negative effect on knowledge-withholding intention, fully mediated through exploration activities. The present study contributes to the literature by identifying the full mediation effects of exploration activities in linking shared goals to knowledge sharing/withholding across boundaries. This study sheds light on the positive effects of exploration activities in overcoming knowledge-sharing barriers across boundaries.

Knowledge sharing and theory of planned behavior: a bibliometric analysis

PurposeThe purpose of this study is to review the role of knowledge-sharing and its association with the Theory of Planned Behavior (TPB). TPB is the most used theory in understanding knowledge-sharing behavior in many contexts.Design/methodology/approachBased on the bibliometric approach, this study extracted and analyzed 229 journal articles on the Web of Science. In addition, two analyses (bibliographic coupling and co-word) were performed to provide science mapping in presenting the knowledge structure on the present and future research direction on knowledge-sharing and TPB.FindingsThe findings of this study suggest that two stand-out clusters are determinants and antecedents of knowledge-sharing behavior based on TPB and the role of the virtual platform and social media in facilitating knowledge-sharing among users.Research limitations/implicationsThis study will benefit researchers and scholars in studying individual behavioral traits underpinning TPB in achieving organizational excellence.Originality/valueThis study extends the findings of the previous review because of their limitations on methods. This study confirms the determinants of knowledge-sharing intention and behavior. However, this study suggests integrating TPB with other theories to provide more insights into knowledge-sharing behavior and use online and technology-based platforms to facilitate knowledge-sharing behavior.