Knowledge Management Research Articles

Enhancing and Explaining Energy Management in Smart Manufacturing Production via ML Within the Context of Industry 4.0

Objective: The aim of this research is to identify the main barriers faced by managers and practitioners in the implementation of KM initiatives in the context of Chilean organisations and to describe the ways in which these problems are addressed by them. Theoretical Framework: This research addresses the organisational, political, social and cultural barriers faced by KM initiatives in developing country contexts. Method: This study was based on the review of twenty-six cases of knowledge management initiatives implemented between 2010 and 2022 in Chile, which were described and analysed using qualitative methodology Results and Discussion: It was found that the most important barriers to carrying out these initiatives coincide, to a large extent, with some of the characteristics of Chilean culture and society described in the literature of organisational studies, such as: lack of trust; large power distance in the organisational structure; lack of communication skills; paternalistic organisational culture, to mention a few. Also, one aspect worth highlighting is the traditional business culture that tends to focus on a "low cost" strategy and exploitation of raw materials, rather than investing in innovation. Scarce resources, problematic performance measurement and lack of knowledge management training for employees and managers were also mentioned as adverse factors. Research Implications: The relevance of this study lies in the fact that it provides insight into the main barriers faced by knowledge management initiatives in developing countries, specifically in a region such as Latin America, thus contributing to the development of this field in this region. Originality/Value: It is known that many of the new initiatives in the field of KM do not thrive or face difficult start-up challenges, limiting the number of successful initiatives in this country. This study contributes to a better understanding of the problems faced by managers carrying out KM initiatives, thus enabling them to develop better strategies and solutions for the implementation of KM projects.

Critical success factors for knowledge management systems in new product development

ABSTRACT Several studies have sought to identify the factors that are associated with successful KMS (knowledge management system) projects. Such KMS success models, however, disagree on which factors to include. To advance this knowledge, the present study uses a grounded theory approach involving interviews with NPD (new product development) professionals at 24 companies. The data analysis identifies 46 success factors, which are organized into 19 dimensions under eight categories. Using these dimensions and categories, a KMS success model is developed. The study provides two main contributions: (1) a more detailed account of factors influencing KMS success, and (2) the identification of four overall characteristics that set KMS projects apart from other enterprise information system projects. The detailed account of the conditions for KMS success provided by the present study may support the design of future KMS studies by clarifying the variables that need to be considered.

SMEs internationalization by grafting knowledge. Unveiling the enabling mechanisms of strategic knowledge management

ABSTRACT International knowledge plays a crucial role for firms willing to internationalize. Small and medium-sized enterprises (SMEs) often try to graft it from external sources, such as advisers, consultants, etc. Among them, Temporary Export Managers (TEMs) are becoming a viable solution among SMEs to access readily available international experience at a relatively low cost. However, it is unclear how SMEs graft knowledge from TEMs and how SME-TEM interactions translate into impacts on the firm’s internationalization strategy. To address this gap, we examined 20 cases of the TEM-SME collaboration, conducting 48 semi-structured interviews in Italy. The results show that three main knowledge mechanisms are activated through TEM-SME interactions: mobilization, integration, and recombination. A grounded interpretative framework is proposed to show how these mechanisms affect strategic international knowledge, encompassing differentiated-to-differentiated, differentiated-to-integrated, and integrated-to-integrated knowledge trajectories. The study offers insights to both TEMs and SMEs to enhance knowledge grafting processes to impact SMEs’ international development.

The Mediating Effect of Innovative Performance on the Relationship Between the Use of Information Technology and Organizational Agility in SMEs

The current study has four main objectives. First, it aims to investigate the effect of the relationship between information technology (IT) dimensions (customer relationship management, knowledge management, and human resource management) and innovative practices on organizational agility in small and medium-size companies (SMEs). Second, it seeks to measure the relationship between IT components and innovative performance. Third, it examines the impact of innovative performance on organizational agility. Fourth it explores the mediating role of innovative performance in the relationship between IT and organizational agility. These objectives provide a clear roadmap for the research and guide the analysis and interpretation of the findings. This paper’s statistical population was composed of senior managers in SMEs in Khorsaran Razavi, Iran. The data were collected using standard questionnaires, 172 which were received in 2023 and analyzed using SPSS version 25 and SmartPLS version 4 software. The results demonstrate that using customer relationships, human resources, and knowledge management as three dimensions of IT and innovative performance can enhance organizational agility. Moreover, innovative performance plays a crucial role as a mediator, strengthening the impact of information IT dimensions on organizational agility. These findings underscore the practical relevance for companies operating in a dynamic economic environment. Special attention to organizational agility and practical factors will increase flexibility, speed of response, etc., and, ultimately, companies’ success in this tense economic environment. The innovation of this research is that the three dimensions of IT, including evaluating customer relationship management, human resource management, and knowledge management, is a growing research field in organizational agility. Therefore, this research is vital in empowering SMEs to increase agility. By evaluating the effect of the four variables of knowledge management, customer relationship management, human resource management, and innovative performance on organizational agility in SMEs, on the one hand, this research expands the theoretical literature and, on the other hand, helps such companies.

The impact of an online gamified virtual tour on cognitive enhancement in dental practice management.

Dental practice management is usually a mandatory course for both undergraduate and postgraduate programs. However, learners and educators may encounter challenges in gaining experiences in real-life dental practice. The concept of a gamified virtual tour could have potential to improve dental practice management skills. A quasi-experimental study was conducted to evaluate the educational impact of a gamified virtual dental clinic (GVDC) on dental practice management skills among dental undergraduates (UG) and postgraduates (PG). All participants were assigned to complete the GVDC. Pre- and post-knowledge assessments were administered to evaluate knowledge acquisition. A self-administered questionnaire was distributed to investigate user perceptions toward the use of GVDC. There were 20 dental undergraduates and 20 orthodontic residents participating in UG and PG groups, respectively. Both groups demonstrated statistically significant increases in their assessment scores after completing the GVDC (P < 0.001). Although the pre-knowledge assessment score of the PG group was notably higher than that of the UG group (P = 0.041), there was no statistically significant difference in their post-knowledge assessment score (P = 0.491). Participants had positive perceptions of GVDC in terms of usefulness, ease of use, and enjoyment, with no statistically significant differences between the two groups (P > 0.05). Overall, the GVDC demonstrated positive educational impacts on acquiring knowledge and understanding of dental practice management, with participants expressing favorable perceptions of this immersive learning intervention.

Advancements in Brain Aneurysm Management: Integrating Neuroanatomy, Physiopathology, and Neurosurgical Techniques

Brain aneurysms, characterized by abnormal bulging in blood vessels, pose significant risks if ruptured, necessitating precise neuroanatomical knowledge and advanced neurosurgical techniques for effective management. This article delves into the intricate neuroanatomy relevant to brain aneurysms, including the vascular structures and critical regions involved. It provides a comprehensive overview of the pathophysiology of aneurysm formation and progression. The discussion extends to modern neurosurgical approaches for treating brain aneurysms, such as microsurgical clipping, endovascular coiling, and flow diversion techniques. Emphasis is placed on preoperative planning, intraoperative navigation, and postoperative care, highlighting the importance of a multidisciplinary approach. By integrating neuroanatomical insights with cutting-edge surgical practices, this article aims to enhance the understanding and treatment outcomes of brain aneurysms.

Data management practice of health extension workers and associated factors in Central Gondar Zone, northwest Ethiopia

IntroductionGenerating quality data for decision-making at all levels of a health system is a global imperative. The assessment of the Ethiopian National Health Information System revealed that health information system resources, data management, dissemination, and their use were rated as “not adequate” among the six major components of the health system. Health extension workers are the frontline health workforce where baseline health data are generated in the Ethiopian health system. However, the data collected, compiled, and reported by health extension workers are unreliable and of low quality. Despite huge problems in data management practices, there is a lack of sound evidence on how to overcome these health data management challenges, particularly among health extension workers. Thus, this study aimed to assess data management practices and their associated factors among health extension workers in the Central Gondar Zone.MethodAn institution-based cross-sectional study was conducted among 383 health extension workers. A simple random sampling method was used to select districts, all health extension workers were surveyed in the selected districts, and a structured self-administered questionnaire was used for data collection. The data was entered using EpiData version 4.6 and analyzed using STATA, version 16. Bivariable and multivariable binary logistic regression analyses were executed. An odds ratio with a 95% confidence interval and a p-value of &amp;lt;0.05 was calculated to determine the strength of the association and to evaluate statistical significance, respectively.ResultsOf the 383 health extension workers enrolled, all responded to the questionnaire with a response rate of 100%. Furthermore, 54.7% of the respondents had good data management practices. In the multivariable logistic regression analysis, being a married woman, having good data management knowledge, having a good attitude toward data management, having 1–5 years of working experience, and having a salary ranging from 5,358 to 8,013 Ethiopian Birr were the factors significantly associated with good data management practices among health extension workers. The overall data management practice was poor with only five health extension workers out of ten having good data management practices.

Scientific knowledge management in Brazil: an analysis of the Lattes Platform

The Lattes Platform (PL) is an essential resource for Brazil's scientific and technological landscape, centralizing researchers' curricular information and facilitating the management of scientific data. However, the lack of rigorous standardization in the data entered compromises the efficiency of retrieving and analyzing this information, limiting academic knowledge management. This study investigated the limitations of the PL and proposed a solution that integrates new technologies to optimize scientific data management. The research was conducted in two main stages: a systematic literature review on knowledge management and technologies applied to the PL, and a case study at the Federal Institute of Acre (IFAC). The review included the analysis of 79 articles and a survey of software records at the National Institute of Industrial Property (INPI). In the case study, semi-structured questionnaires were administered to IFAC staff to understand their needs and perceptions regarding the PL. The results reveal a significant demand for tools that automate data extraction and integrate the PL with other academic management systems. The analysis of software records at INPI highlighted solutions that can enhance the PL’s efficiency. The integration of Artificial Intelligence (AI), exemplified by the proposed LattesAI, emerges as a promising solution to overcome the platform's current limitations, automating processes and personalizing knowledge management. This innovation not only optimizes academic management but also strengthens Brazil's position in the global scientific landscape, promoting greater efficiency and collaboration in educational and research institutions. Future studies should focus on developing AI algorithms specifically for the PL, ensuring its continuous evolution in response to the demands of the academic environment.

Financial Literacy Program in Introducing Online Loan Applications to University Students

The Covid-19 pandemic in 2021 impacted the increasing diversity of basic needs in society and accelerated digitalization, which has now become a lifestyle. Easy access to digital platforms for shopping, education, investment, payments, and loans has made wise financial management essential. According to data from the Financial Services Authority (OJK), the total distribution of online loans from Fintech Lending in Indonesia reached IDR 225.55 trillion in 2022, an increase of 44.6% from the previous year. Fintech simplifies loan access through peer-to-peer (P2P) lending products that are fast and without complicated requirements, attracting the interest of young generations. Therefore, financial literacy is crucial for Sampoerna University students to address the low level of financial understanding amid the proliferation of online loan applications. Knowledge of risk management is needed so that students can make wise and responsible financial decisions and manage their finances effectively.

Knowledge-oriented management systems for complex objects

The article examines the issue of improving the efficiency of complex systems management through the use of knowledge-based methods and technologies. The article emphasizes the need to revise traditional approaches to scientific research and knowledge management by introducing a transdisciplinary paradigm and artificial intelligence to achieve sustainable development and knowledge evolution. The authors try to solve the problem of management in the face of uncertainty and incomplete information, which is typical for such systems. The methods of integrating knowledge from different fields to create an integrated management system are considered. The basis of management is the holarchic structure, which organizes the system in the form of a hierarchy of holons. Each holon has a specific role and knowledge, which ensures the flexibility and adaptability of the system. The study also uses self-organization and learning methods to ensure continuous improvement of the systemʼs functioning. The article discusses the requirements for knowledge-based management systems, such as flexibility, adaptability, data and knowledge integration, learning and self-organization, transparency of decisions, and resilience to errors and failures. The findings of the study emphasize the importance of implementing knowledge-based approaches in the management system of complex facilities. This allows to increase the level of adaptability and stability of management, which is critical in todayʼs environment of dynamic development of technology and knowledge. The proposed methods can be applied in various fields, which makes them universal and useful for a wide range of scientific and practical tasks, providing a high level of adaptability, efficiency and stability of complex objects management, taking into account modern requirements and challenges.

Construction of Index System for College Students' Innovation and Entrepreneurship Ability: Evidence from Finance and Economics Colleges

Innovation and entrepreneurship ability is a composite ability that combines practical ability, and innovation ability. In order to systematically evaluate the innovation and entrepreneurship abilities of college students, it is necessary to construct a comprehensive index system. In finance and economics colleges, students have unique abilities in innovation and entrepreneurship, such as keen market observation skills, rich knowledge of enterprise management and finance, etc. Therefore, based on research data from finance and economics colleges, we explore and construct a objective, and specific index system for college students' innovation and entrepreneurship abilities, providing a scientific basis for evaluating and enhancing their innovation and entrepreneurship abilities.

ADOPTION OF ARTIFICIAL INTELLIGENCE IN INDIAN BANKING INDUSTRY

Businesses nowadays have access to an enormous amount of information. In this context, they put up much work to figure out how to use the data that is accessible. The amalgamation of Knowledge Management and Artificial Intelligence enables the development of technologies that respond to the expectations to extract implicit and explicit human and organizational knowledge to aggregate and amplify it. (Quinio et al., 2017). Organizations implementing AI are expected to attain added business value gains, such as increased revenue, cost reduction, and improved business efficiency (Sheibani et al., 2018). A recent MIT Sloan Management Review study found that more than 80% of businesses see AI as a calculated opportunity, and almost 85% see AI as a way to achieve comparative advantage (Ransbotham et al., 2017).

Evaluating Dentists' Understanding of Dry Mouth Management: An International Cross-Sectional Study.

Studying dentists' knowledge of dry mouth management is crucial for effective diagnosis and treatment, improving patient outcomes and oral health. This study aimed to evaluate their knowledge and awareness of dry mouth and its predictors. A pre-validated online survey was administered to a convenience sample of dentists across six countries. The questionnaire evaluated knowledge in various domains, including predisposing factors, diagnosis, clinical signs and symptoms, and management of dry mouth. A total of 884 dentists participated. Knowledge and awareness of dry mouth management varied significantly between countries (p < 0.05). Overall, 34.3% of participants demonstrated good knowledge, while 53.7% had moderate knowledge. Regarding management awareness, 55.4% had good awareness and 35.5% had moderate awareness. A majority (69.2%) showed good knowledge of common signs, symptoms, and consequences of dry mouth. Significant predictors of better knowledge and awareness included the country of practice and attendance at continuing education courses on dry mouth. The findings suggest that dentists in the surveyed countries require improved education on dry mouth and its management. Dental educators and healthcare planners can use this data to design targeted continuing education activities to enhance knowledge and awareness of dry mouth.

Radiocarbon ageing of Indigenous culturally‐significant trees for bushfire management on Minjerribah (North Stradbroke Island), southeast Queensland

SummaryPartnerships between Indigenous People and governments for joint management of ancestral lands, designated as protected conservation areas for biodiversity and cultural heritage, provide an opportunity to leverage accumulated traditional land management knowledge with emerging science. In Australia, veteran or large old trees in natural landscapes are of significant ecological importance, and among the Indigenous communities, they are living monuments to historical cultural practices, but their survival, endurance and long lives are rarely acknowledged to afford them protection. In sub‐tropical Australia, the lack of consistent annual growth rings in stem wood makes it difficult to estimate the age of large trees using methods such as the periodic diameter increment. Ngugi et al., 2020 published radiocarbon (14C) dates using wood core (‘pith‐wood’) samples from 12 Indigenous culturally‐significant trees covering five species on Minjerribah (North Stradbroke Island). Due to the imprecise calendar age results of the single samples used in the original study (Ngugi et al., 2020), subsequent radiocarbon dating of an additional three wood core samples from each tree was undertaken to age the trees more precisely. The revised tree ages ranged from 63 to 531 years and suggest an important role of past Indigenous land management practices into protecting Bugari (Cypress Pine, Callitris columellaris F. Muell.) from deadly crown scorching fires. These results underscore the importance of incorporating Indigenous practices in current fire management strategies and plans. Estimating tree ages based on the periodic diameter increment method overestimated the age relative to that derived from radiocarbon dating. New bias correction factors were developed for adjusting the recorded periodic tree diameter increments.

A dedicated wound care module for third-year baccalaureate nurses: does it increase their knowledge and confidence?

Wound care is an important component of nursing care, consuming a significant amount of working hours. Literature reports the existence of many barriers to evidence-based wound care and that nursing students have an increasing need for education in this field. While blended learning activities have shown some benefits in learning outcomes, dedicated wound care modules within baccalaureate nursing courses occur infrequently. The aim of this study was to facilitate an increase in confidence and knowledge of evidence-based wound care in third-year baccalaureate nursing students. In this descriptive pre-post research design, a dedicated wound care module within a baccalaureate nursing course (using a constructivist learning approach) was offered to students in a university in Australia. Pre- and post-implementation surveys were completed (2018-2020). Due to a small number of matching participants, only descriptive statistics were calculated for all variables. A total of 276 students were invited to respond to the survey and 41 responded initially, 35 responded post the wound care module, and 26 responded to the survey after six months. Positive outcomes were noted in increased levels of confidence in the student nurses' ability to assess, manage and prevent wounds; as well as to apply evidence-based practice and change management following the educational wound care module within the baccalaureate nursing course. Implementation of a dedicated wound care module within a baccalaureate nursing course in this sample of third-year students fostered a positive change in the knowledge of evidence-based wound management, assessment and prevention. Education of the next generation of registered nurses in this valuable area of practice is an important part of baccalaureate nursing education.

Optimization of Strengthening Organizational Culture through the Development of Management Knowledge, Pedagogical Competence, Work Ethics, Organizational Commitment and Work Motivation

Optimization of Strengthening Organizational Culture through the Development of Management Knowledge, Pedagogical Competence, Work Ethics, Organizational Commitment and Work Motivation

Reexamining Knowledge Management Education in Higher Institutions of Learning in Africa: A South African Perspective

Abstract: For twenty-first-century higher education institutions to stay relevant in a rapidly evolving techno-economic environment, knowledge management (KM) education is crucial in their curriculum. KM education expands the theoretical underpinnings of the discipline, producing skilled and competent professionals to implement KM in organizations and businesses. Researchers have reported the lack of an educational career path for KM professionals and have advocated for the need to build a professional qualification that can serve to establish KM, with agreed and accepted entry requirements. KM at educational institutions is still emerging as an interdisciplinary research and teaching discipline, notwithstanding the fact that the concept emerged as an academic discipline in the 1990s. Although KM has been established at private- and public-sector organizations in Africa, it is yet to be integrated as a discipline at most of these institutions. Drawing from five different perspectives of KM, a guideline for KM education is presented comprising an integrated KM curriculum that includes every KM discipline. The article advocates for KM education at higher education institutions from an African perspective. Since the discipline is still maturing, KM researchers have advocated for an annual survey of KM education to track progress toward a mature academic discipline.

Are Knowledge Management Courses in South Asia Designed Well? A Content Analysis of Syllabi and a Case Study

Abstract: Knowledge management (KM) is a set of processes to improve organizational functioning by harnessing organizational knowledge. KM has been taught in different global universities—either as standalone courses or as programs of study. While KM is also taught in a number of library and information science (LIS) programs in South Asian (SA) universities, it is not clear which schools offer KM courses, what topics are covered, which readings are assigned, and how student learning is assessed in these courses. How does KM education in a developing SA country compare with KM education in a developed country? What are the enablers and barriers to KM course design and delivery in South Asia? We explored the answers to these questions through a content analysis of syllabi of KM courses in SA LIS programs as well as a case study comparing the way KM is taught in an SA country and in the United States. Through applying theories of expectancy, information poverty, Bloom’s taxonomy, and context, the study recommends a model KM syllabus template and a research framework for KM education in South Asia. The study concludes that for SA KM education to reach global standards, systemic barriers would need to be addressed.

Knowledge Management Status in Russian Higher Education

Abstract: Though the issue of knowledge management (KM) education is not new in the KM literature, there is not much research on KM education in Russia. There is only one thorough study, published in 2018, that represented what KM education was in this country by that year. There is a lack of case studies on KM courses taught in Russian universities. This paper reviews the current situation with KM education in Russia and focuses primarily on KM as a bachelor’s and master’s course in Russian universities. It demonstrates the way KM has developed since the late 1990s when Russian research began to increase in a variety of fields. The Russian database eLIBRARY. ru and the internet were searched for KM courses and courses that included KM as a topic. This paper presents a range of KM courses that were taught from 2011 to 2022 and the fields of studies that included these courses.

A Review of Knowledge Management Education in China

Abstract: The upsurge in knowledge production highlights the importance of knowledge management (KM), which leads to the increasing demands on KM professionals by organizations, governments, and society. To fulfill the urgent need for skills and expertise, universities in China have added KM-related courses to their curricula. Given the complexity of knowledge and the interdisciplinary nature of KM as well as the diversity of the university structure, KM education in China has been developed as a crucial field. This paper reviews the development of KM education in Chinese universities and investigates the current KM curriculum designs of these universities. It takes KM-oriented research programs and courses from “Shuangyiliu” universities in China as a starting point, aiming to introduce the curriculum development landscape and demonstrate the interdisciplinary origins of the KM curriculum. The results suggest that there is a trend that KM education needs to redefine target groups in order to fulfill various needs from society. There is also a need to encourage a broader collaboration among disciplines and further discussion of the disciplinary positioning of KM education in China.