Knowledge Management Structure Research Articles

Connecting the Dots: A Bibliometric Analysis Exploring the Relationship between Knowledge Management and Organizational Structure

Abstract Knowledge management and organizational structure are of utmost importance for organizations to stay competitive in today’s constantly changing markets. This paper aims to study the relationship between knowledge management and organizational structure using a bibliometric analysis. 296 publications were selected from the Web of Science database for this research and analyzed with VosViewer and Biblioshiny software. The analyses focused on identifying the general academic performance, as well as the thematic and social structure of the academic knowledge in this field. The results have highlighted that China dominates the field in terms of production, the UK in terms of sources, and The US in terms of impact (article, author, and institution-wise). The keyword co-occurrence analysis highlighted a strong connection between knowledge management, organizational structure, and performance. The social structure proved to have China and the US at the top, with the strongest collaboration link and highlighted that the UK has not yet collaborated with the US. The novelty of the current research lies in the insights it provides into the studied topic which could facilitate global managers’ development of new strategies focused on the highlighted connections between keywords and on the relationships between researcher bodies.

A systematic evaluation of links among corporate structure, knowledge management, and financial effectiveness in Vietnam’s banking sector

There have been a few studies that have examined the moderating importance of corporate structures in the model. Consequently, the key aim of the current research is to investigate the influences of corporate structures on financial effectiveness in banking and knowledge management, where it attempts to evaluate the moderating role of corporate structures on the relationship between knowledge management and financial effectiveness in banking. The current study is based on the population of banks and banking branches in Vietnam. It employs a survey research design and targets 500 banking institutions in Vietnam. However, only 328 appropriate institutions offered sufficiently required information for analyses. The procedures of multiple regressions are applied to statistically investigate causal associations, while the methods of hierarchical regressions were utilized to examine the moderation of corporate structure in the linkages. The research results indicate statistically significant influences of knowledge management and corporate structures on financial effectiveness in banking. More importantly, this study finds that the way corporate structures affect the relationship between knowledge management and how well banks do financially is statistically significant. The empirical findings help administrators make suitable corporate structures that better match the adoption of knowledge management in banking so that they can enjoy enhanced financial effectiveness in banking. This study adds to the literature by evaluating the moderating role of corporate structures in the association between management of knowledge and financial effectiveness in banking. These distinctions improve the field, setting it apart from other research projects.

Investigating the emerging and future trends of knowledge management in small and medium enterprises: a science mapping approach

PurposeThis study aims to evaluate the knowledge structure of knowledge management (KM) applications within small and medium enterprises (SMEs). In pursuit of excellence, SMEs must adopt KM like large corporations, even with limited resources.Design/methodology/approachThrough a bibliometric approach, this study evaluates current themes based on bibliographic coupling analysis and predicts future trends based on coword analysis. A total of 726 documents and 2,658 keywords were derived from the Web of Science database.FindingsFindings show four clusters in bibliographic coupling and three in coword analysis. A common theme discovered converged on digital technology to ensure SMEs follow current market trends.Research limitations/implicationsAdvanced application of Industry 4.0 requires digital transformation for SMEs’ pursuit of excellence. Implications include sustaining SMEs through a considerable KM system integrated with digital technology for sustainable business activities.Originality/valueTo the best of the authors’ knowledge, this study is among the first to provide a science mapping analysis on KM in SMEs by applying a bibliometric analysis.

The links between knowledge management structures and national culture: A comparative study of apple users in Italy and Brazil

AbstractKnowledge management structures (KMs) can be defined as structures whose purpose is to encourage people to build relationships, networks and trust. Global companies like Apple, Inc. have promoted these structures to transform its organisation into a knowledge‐based organisation. This paper identifies the role of national culture on four KMs namely open‐mindedness (OM), counter‐knowledge (CK), environmental innovation (EF) and customer capital (CC). In doing so, this study uses data collected from 354 end users of Apple (161 from Italy and 193 from Brazil). This paper provides evidence that while Apple end users from Brazil are more positively associated with higher levels of OM and CC, Italy users are more positively associated with higher levels of CK and EF. This paper discusses the role of the six dimensions of national culture–power distance, individualism, masculinity, uncertainty avoidance, long‐term orientation and indulgence of a nation that plays a significant role in how they impact the KMs. Hence, this study serves as an important contribution to global companies that are trying to develop their KMs to sustain competitive advantages.

Örgüt Yapısına Göre Bilgi Yönetimi ve Örgütsel Dayanıklılık İlişkisi

This study has started with the foresight that in today's world where economies are intertwined like a spiral on the international level, organic organization structures can lead organizations to become more resilient by providing more effective knowledge management. Although the effect of knowledge management on organizational resilience has been discussed in the international literature, what makes this study different from previous studies is the inclusion of organizational structure in the research. In this context, the main question of the research is whether different organizational structures have an effect on knowledge management and organizational resilience. Turkey's top 500 and second 500 industrial companies, prepared by the Istanbul Chamber of Industry, constitute the population of the research. The survey method was conducted with 246 middle or top level managers of the relevant companies. Results suggest that (i) organic organizational structures positively affect knowledge management processes (ii) knowledge management and organic organizational structures positively affect organizational resilience (iii) knowledge management partially mediates the association between organic organizational structures and organizational resilience. This paper offers new empirical evidence which bolsters the notion that organic organizational structures and knowledge management are important for optimizing organizational resilience. Moreover, the interference between organizational structure, knowledge management, and resilience has been founded which may be a base for a new theory about the survival of businesses.

Structural Analysis of PE Teaching Strategy and System Knowledge Management Based on Mobile Digital Information Technology

In order to solve the physical education strategy problem of mobile digital information technology, a structure analysis and research method of systematic knowledge management department is proposed. First of all, the arrival and continuous maturity of the economic era has provided technical support for the development of many fields, especially the progress of information technology to strengthen the advantages of information management. Now the information management has gradually risen to the development stage of knowledge management. Secondly, there are related group learning and teachers’ personal knowledge management questionnaire survey. The statistical results of 178 valid questionnaires collected showed that 100% of teachers admitted that they had participated in different forms and types of group learning, and 91% of preschool teachers believed that they had a basic fixed time and content of group learning. However, 64.2 percent of teachers admitted that they did not consider personal knowledge management at all. For what is a personal knowledge management, 43.8% of the teachers are only heard of the term “personal knowledge management” but do not know the specific meaning. 17.4% of the teachers had heard of it and knew something about it. Only 3.4% of teachers clearly understood the meaning of personal knowledge management, and 35.4% had never heard of the concept of personal knowledge management, let alone the application of personal knowledge management strategies. The results show that how to excavate the structure of knowledge management of sports subject systematically through the innovation of PE teaching strategy, and excavate tacit knowledge and comprehensive explicit knowledge more deeply is the focus of this study. Therefore, from the perspective of knowledge management, an educational information resource management system is proposed, which can classify subject knowledge effectively and intelligently by means of mobile information technology.

Intellectual Structure of Knowledge Management: A Bibliometric Analysis of the Journal of Information and Knowledge Management

The Journal of Information and Knowledge Management (JIKM) published its first issue in 2002 and celebrated its 19th birthday in 2020. This study aims to assess JIKM performance over its lifetime between 2002 and 2020 by extracting data from the Scopus database and using a combined approach of bibliometric and content analysis. More specifically, we evaluate JIKM’s productivity and stature, discuss its performance compared to other journals, and identify key contributing (authors, institutions, and countries), citation pattern, and conceptual structure. The results highlight JIKM’s growing presence, which is reflected in the dual rise of publication activity and accumulated citation. JIKM becomes one of the preeminent journals in the area of knowledge management, with a broad range of scientific actors’ contributions (authors, institutions and countries) from all over the world. Furthermore, using a bibliographic coupling, keywords’ analysis, and co-authorship analysis, we analyse JIKM’s content and identify the most frequent themes discussed. The analysis reveals that JIKM has expanded its scope from knowledge management to a new array of emerging technologies’ topics such as artificial intelligence and data mining. Graphical visualization of similarities (VOSviewer and Rstudio) shows that the major themes published are clustered into four groups, mainly (i) sustainable knowledge, (ii) emerging technologies, (iii) information management, and (iv) organization culture and knowledge sharing.

How Attributes of Organizational Structure Affects Knowledge Management Processes in High-Technology Companies?

Purpose: The article aims to identify links between attributes of organizational structure and knowledge management processes in high technology companies. Approach/Methodology/Design: The research was conducted in 100 Polish high-tech companies. Findings: The results show that high-tech enterprises carry out different number of sub-process of knowledge management in different combinations. Surveyed companies confirm that different structural features are needed depending on the phase/sub-process of knowledge management. It is recommended to redesign the organizational structure in such a way that it corresponds to the key knowledge management processes as much as possible. Flexibility was found to have the most supportive effect on five of the seven knowledge management sub-processes studied. Practical Implications: The results can serve as a guide for managers in improving the organizational structure for knowledge management needs. Originality/Value: The attributes of organizational structure supportive and inhibiting knowledge management processes for high-tech companies were identified.

Identified Human Factors in Knowledge Management in the Context of Knowledge Sharing

With the present and advances in information and communication technology (ICT), sharing knowledge across organisations has become easier and feasible. However, knowledge sharing has been a complex phenomenon over the years and identifying factors that influence knowledge sharing (KS) across organisation has becomes crucial and critical in the recent days. This paper review the effect of culture and behavioural differences as a human factors and the knowledge management practices needed to improve KS in organisations. Data were collected from 7 experts and 50 personnel by questionnaire. The result from the statistical data analysis revealed 15.67 and 3.96 as variance and standard deviation on culture respectively. The variance on behaviour is 8 and its standard deviation is 2.83, this indicate weakness in KS therefore, there is a presence of non- sharing culture and behaviour that discourage knowledge sharing. The findings from this pilot study suggest that, a centralised knowledge management structure without effective human practice towards its policies of sharing, coordination and distribution of knowledge in the context of knowledge management towards knowledge sharingmight fail. For organisation to avoid knowledge holding (KH) and knowledge risk (KR), a mechanism like knowledge sharing strategic implementation plan (KSSIP) can be used as a solution.

A prospective retrospective: conceptual mapping of the intellectual structure and research trends of knowledge management over the last 25 years

PurposeKnowledge and its management and, more recently, strategic knowledge management (SKM) represent major challenges for the organisations of the 21st century. Despite the importance of this knowledge field, and the significant quantity of research that has focussed on this theme, there is a dearth of studies in the literature undertaking a systematic SKM review. This study aims to provide a currently complete and systematic SKM review to stimulate and contribute to furthering this academic field and correspondingly set out an agenda for future research.Design/methodology/approachThis paper sourced the data from the science citation index expanded (SCI-expanded), the social sciences citation index (SSCI) and the arts and humanities citation index (A&H CI) databases. This research spanned references published in journals belonging to the categories of management, business and economics without any chronological filter. The search returned a total of 99 references with their dates of publication between 1995 (1 reference) and 2018 (7 references).FindingsThe results included the identification of three core approaches to this study field: SKM models and competitive advantage, SKM implementation and the Systematic SKM approach.Practical implicationsThis current study seeks to undertake the mapping of the scientific publications, the intellectual structure and research trends in the SKM field to: identify the fundamental contributions to the SKM research field; determine the research pathways establishing its intellectual structure and the scientific journals with the greatest impact on the field and identify the SKM research field geographical distribution and its collaborative structure.Originality/valueThis study defines a roadmap for an informed research agenda that proposes multiple directions: the usage and development of an innovative theory that may open new paths for future research and theoretical construction; a more sophisticated understanding of the concept and its applicability; approaching the shortcomings interrelated with the content across different levels of analysis; and the application of relevant and appropriate methodologies for operationalizing SKM.

The structure of knowledge management in inter-organisational exchanges for resilient supply chains

PurposeThis study aims to build on the extant literature of knowledge management (KM) capabilities, notably infrastructure and processes, and examine how these capabilities influence the resilience of supply chains that experience regular natural disasters.Design/methodology/approachA multiple case study approach has been adopted to investigate the role of KM within foods supply chains of two different South Asian regions. This context was selected as these regions are prone to regular natural disruptions and these food supply chains also play a crucial role in the relief process.FindingsThe data shows that supply chain resilience can be enhanced when supply chain members collaborate to generate, share and use knowledge. These KM processes are greatly facilitated by KM infrastructure capabilities. IT advancements, a cohesive collaborative culture and the presence of strong central hubs firms in the network facilitate knowledge generation, knowledge sharing and knowledge utilisation, thus building supply chain resilience. Given the abductive nature of this research, these findings form the most likely associations, but with a degree of uncertainty. Hence, the authors provide propositions for further detailed research in this important area.Originality/valueThis study is one of the few, as far as the authors can tell, that seeks to examine the influence of KM on the resilience of supply chains. Further, uncovering the sub-structure of KM in this context adds to this emerging body of literature.

KNOWLEDGE MANAGEMENT STRATEGIES AND ORGANIZATIONAL PERFORMANCE: A STUDY ON MANUFACTURING, SERVICE AND EDUCATION SECTORS IN THE WEST PENINSULAR MALAYSIA

The purpose of this study is to measure the knowledge management strategies and organizational performance in West Peninsular Malaysia utilizing a structural equation modeling (SEM) approach. The research method of this research is a solely quantitative method where the total sample size is considered 331 employing simple random sampling. For this research, the structural model exhibited the relationships among the variables. The findings reveal that, knowledge management structure is positively related to knowledge management strategy, same to knowledge management practice is positively related to knowledge management strategy. However, knowledge management structure was found not really positively related to organizational performance. Unexpectedly, knowledge management practice has not also found significant either in terms of positively related to organizational performance. On the other hand, knowledge management strategy is positively related to organizational performance as well as reciprocal relationship found between knowledge management structure and knowledge management practice. This research has contributed to the existing knowledge by providing an empirically validated model which could be used to predict the organizational performance as a whole. JEL: L10; L20; L60; O14 Article visualizations:

Identifying and Prioritizing the Factors Affecting on the Implementation of Knowledge Management System (Case Study: Yazd Educational Hospitals)

Introduction: At present, in the age of knowledge and knowledge-based, knowledge management has become particularly important. Research shows the effect of knowledge management in achieving a sustainable strategy and competitive advantage. The purpose of this study is to identify and prioritize the factors affecting the implementation of knowledge management system in educational hospitals in Yazd.
 Methods: In order to conduct this research, first, using effective research background, effective factors were identified. In order to evaluate and compare the factors in relation to each other, a questionnaire was designed as a pairwise comparison and distributed among experts. In order to investigate the relationship between dimensions, the opinions of 20 experts were used. All of these people have more than 10 years of experience in this field. Then, in order to evaluate and identify the indicators, two techniques of AHP and fuzzy dimatel were used to rank the factors.
 Results: According to the research findings, the highest weight is related to the organizational structure factor and the lowest weight is related to the information technology factor. Identification of the structure factor in the fuzzy dimatel technique as the most effective factor in the study with the results obtained from the fuzzy AHP alignment shows this result in the research.
 Conclusion: Due to the fact that the organizational structure factor is in the highest importance compared to other factors, the need for more attention of hospital managers to this part of the knowledge management structure shows more than before.

Modelo de Gestión del Conocimiento para la Innovación

Research field: Knowledge Management and Innovation Management. Purpose: Describe the role of knowledge management for innovation in companies and organizations from a systemic point of view, and to review recent literature on knowledge management and innovation management. Methodology: The research question posed in this document is: what critical knowledge management patterns and components hinder/promote innovation management in companies and organizations, a model is formulated from particular fields of literature, i.e. knowledge management processes and structures, management frameworks, knowledge management systems, services. Findings: It was found that the implications for applying the model are in the emphasis on orienting the relationships between the elements that make up the model and in applying various strategies, processes, services and practices of knowledge management. Conclusions: which patterns and critical components of knowledge management hinder/promote innovation management in companies and organizations.

The Effective Factors on Knowledge Management in Universities from Physical Education Instructors’ Viewpoints

Abstract The aim of the present study was to investigate the relation of technology, organizational culture and emotional intelligence with knowledge management using the mediators of organizational structure and empowerment. The methodology of the research was descriptive-correlational and the population of the study consisted of all the physical education instructors of Zanjan universities with three-year teaching record (61 people). The population size using the census sample criterion. Research tool included Stankosky and Baldanza’s technology, organizational culture and structure, Bar-On’s emotional intelligence inventory, Spreitzer and Mishra’s empowerment, Kordnaij et al. and Newman and Conrad’s knowledge management framework questionnaires. The structural equation modelling was used via Smart PLS 2 software for analyzing the data. The results showed that there is a negative and significant relation between technology and knowledge management. Also, there is significant relation between organizational culture and knowledge management, emotional intelligence and knowledge management, technology and organizational structure, organizational culture and organizational structure, technology and empowerment, organizational culture and empowerment, organizational structure and empowerment and empowerment and knowledge management; while the significance of relations between organizational structure and knowledge management and emotional intelligence and empowerment were not confirmed. The results of the present study can help the people in charge of education and research in the universities in order to produce, keep and use the needed knowledge related to proper time and place by making decisions and educating people.

How Do Companies Collaborate for Circular Oriented Innovation?

Collaborative innovation is necessary to explore and implement circular economy strategies. Yet, empirical investigations into such collaborations are scarce. It is unclear whether the circular context creates differences or represents adaptions within how collaborative innovation is conducted. We draw upon strategic management and open innovation literature to highlight what is known about collaborative innovation and the types of innovation conducted. We use these insights to investigate explorative qualitative case research into how practitioners in the Netherlands have conducted collaborative circular oriented innovation. Our findings show that open innovation criteria can aid our understanding and analysis. Key managerial considerations relate to the incremental or systemic nature of the innovation pursued, which induce different collaborative projects and knowledge management structures. For incremental innovation, we observe phases of collaboration, whereas for more systemic innovation, we observe a more collaborative portfolio and layered approach. Furthermore, the more radical innovation pursuits that explore slowing or recovery strategies, especially beyond business-to-business arrangements, challenge companies. A crucial challenge remains related to how to develop and assess collaborative and system-oriented business models in the transition towards a circular economy. Finally, future research is needed to assess whether the current modes of collaborative innovation are sufficient to deliver a circular economy transition.

Organizational prerequisites for knowledge creation and sharing: empirical evidence from Serbia

Purpose Being mindful of the importance of organizational structure and organizational culture for knowledge management in companies, the purpose of this study is to investigate the organizational prerequisites for creating and sharing knowledge. The goals are to determine whether and to what extent the attributes of organic structure contribute to the creation and sharing of knowledge and to show that an organizational culture which supports knowledge stimulates the processes of knowledge creation and sharing. Design/methodology/approach The data for the empirical study was obtained through a survey of 150 respondents, employed in 30 companies from several industries, in the Republic of Serbia. The questionnaire was adapted to the needs of the study and was developed based on the theoretical knowledge and findings of several previous studies on processes of knowledge creation and knowledge sharing. A regression method was used to test all hypotheses. Findings The results show that both the organic structure and the organizational culture that support knowledge have positive effects on knowledge creation, while knowledge sharing is positively influenced only by the knowledge supporting culture of an organization. Originality/value This study contributes to organization studies and knowledge management theory because of the holistic approach taken with regards to the issue involved and the fact that it takes into account a large number of the significant characteristics of organizational structure and culture that are relevant to knowledge management processes. The findings could prove useful to managers when structuring an organization and shaping its culture to enhance knowledge management.

Critical Factors Determining Adoption of Telemedicine

<p><strong>Abstract—</strong> Health service is a very complex and expensive public service and it is a highly sensitive service that highly determines the human capital besides knowledge. In this study we used six technology dimensions (product design, patient relationship management, supply chain management, knowledge management, environment, and governance structure), that highly determine an effective adoption of telehealth health care service. We used DNAP model (DEMATEL and ANP) to evaluate and prioritize the weights of the factors that influence an investment in telemedicine health care service. The results of this study show that product design and patient relationship management has a higher interaction with the rest of the selected dimensions such as knowledge management, supply chain management, governance, and environment. Within the product design with respect to the rest of the dimensions, behavioral requirement ranks first, next knowledge requirement, and third technology requirement; patient relationship management with respect to the rest of the dimensions, the ranking is: social network ranks first, next patient service, and third empowerment.</p>

Evolution of the Socio-cognitive Structure of Knowledge Management (1986–2015): An Author Co-citation Analysis

Abstract Purpose The evolution of the socio-cognitive structure of the field of knowledge management (KM) during the period 1986–2015 is described. Design/methodology/approach Records retrieved from Web of Science were submitted to author co-citation analysis (ACA) following a longitudinal perspective as of the following time slices: 1986–1996, 1997–2006, and 2007–2015. The top 10% of most cited first authors by sub-periods were mapped in bibliometric networks in order to interpret the communities formed and their relationships. Findings KM is a homogeneous field as indicated by networks results. Nine classical authors are identified since they are highly co-cited in each sub-period, highlighting Ikujiro Nonaka as the most influential authors in the field. The most significant communities in KM are devoted to strategic management, KM foundations, organisational learning and behaviour, and organisational theories. Major trends in the evolution of the intellectual structure of KM evidence a technological influence in 1986–1996, a strategic influence in 1997–2006, and finally a sociological influence in 2007–2015. Research limitations Describing a field from a single database can offer biases in terms of output coverage. Likewise, the conference proceedings and books were not used and the analysis was only based on first authors. However, the results obtained can be very useful to understand the evolution of KM research. Practical implications These results might be useful for managers and academicians to understand the evolution of KM field and to (re)define research activities and organisational projects. Originality/value The novelty of this paper lies in considering ACA as a bibliometric technique to study KM research. In addition, our investigation has a wider time coverage than earlier articles.

Intellectual Capital Development: The Black Gold of Modern Organisation

Stretching and engaging the mind of the human resource within the organization for the sole aim of growth and profitability has birthed a high level of Intellectual capital development. The avoidance of organisational knowledge drain has also give the rise to philosophy supporting knowledge management structures in the organization and the value placement on intellectual capital development as an endowment has led to a growing interest in modern organisations as intellectual knowledge is built, shaped and blended to benefit the workforce. A basic understanding of the intellectual capital flow allows for leveraging of intellect as an asset. To this end, this paper considers intellectual capital development as a source of generated knowledge which is considered a black gold of modern organisation. Keywords : Intellectual, Capital, Development, Black, Gold, Modern, Organisation DOI : 10.7176/EJBM/11-14-07 Publication date :May 31 st 2019