Knowledge Management Practices Research Articles

A KNOWLEDGE MANAGEMENT GUIDELINE: IDENTIFYING AND QUANTIFYING THE KNOWLEDGE LEVEL OF A TEAM THAT WORKS FOR A SOFTWARE ENGINEERING PROJECT

This scientific paper aims to explore the identification and quantification of the knowledge level within a team working on a software engineering project. The knowledge level of a team plays a crucial role in the success and efficiency of project outcomes. To achieve this objective, a comprehensive review of existing literature on knowledge management, team dynamics, and software engineering practices was conducted. This article reveals insights into the knowledge dynamics within software engineering teams. The research methodology consists of different quantitative and qualitative methods for data collection and analysis. The identified knowledge gaps and strengths can inform strategies for improving team performance, such as targeted training programs or knowledge sharing initiatives. Furthermore, the quantification of knowledge levels can serve as a benchmark for future projects, allowing for better resource allocation and team composition. Overall, this research is bringing benefits to the field of software engineering by providing a systematic approach to identify and quantify the knowledge level of teams, enabling organizations to optimize their team structures and enhance project outcomes.

The Relationship between Knowledge Management and Leadership Practice among Nursing Managers

The Relationship between Knowledge Management and Leadership Practice among Nursing Managers

Mapping Knowledge Management Practices in Africa

Mapping Knowledge Management Practices in Africa

Corporate Knowledge Creation and Motivation

In the present era, the replication and reproduction of products have become commonplace. As a result, the competitive edge primarily hinges on the experiential insights and knowledge that companies possess. In the swiftly evolving landscape of today, continual adaptation and receptivity stand as indispensable factors for our business's triumph. Moreover, the cultivation of robust collaboration amongst employees is held in high esteem. Consequently, these factors underscore the mounting significance of efficient knowledge acquisition, sharing, and management within corporate governance. This has led to a compelling surge in the call for the application and refinement of knowledge management practices. Currently, I am engaged as a project engineer/manager within a company that specializes in the design and construction of solar power plants. This enterprise, established in 2019, is relatively nascent. Nevertheless, it has charted a steady growth trajectory, both in terms of workforce expansion and revenue augmentation. Year by year, it assumes a larger and more influential role within the market. My research will be centered within the confines of this company, leveraging interviews and surveys as my primary research tools. My aspiration is that this approach will furnish comprehensive insights into the pivotal queries at hand. The primary objective of my study will be to juxtapose the perspectives of managers and employees regarding the realm of knowledge management. I intend to delve into its significance, scrutinize the avenues for advancement, and dissect the impediments and perils that may impede its progress.

Knowledge Management and Data Analysis Techniques for Data-Driven Financial Companies

AbstractIn today’s fast-paced financial industry, knowledge management and data-driven decision making have become essential for the success of financial technology (FinTech) companies. Big data (BD) is a prevalent phenomenon that can be found across many industries, including finance. Despite its complexity and difficulty to comprehend, big data is a critical component of financial services enterprises and technology architectures. We examine BD from various aspects, considering data science (DS) techniques and methodologies that can be applied during the operation of an enterprise. Our aim is to provide an overview of knowledge management (KM) practices and data analysis (DA) strategies and techniques in the daily operations of financial companies. We address the role of knowledge management, data analytics in a financial institution. The paper demonstrates financial institutions’ enablement for new services resulting from technological advancements.

Effect of knowledge management on organizational performance of Central Statistics Agency (BPS) of Cilacap Regency

The research objective is to analyze the effect of knowledge management on organizational performance. The research method uses descriptive quantitative methods, using questionnaires as the primary data collection tool. Many data analysis techniques use linear regression analysis. The results of this study indicate a significant positive relationship between knowledge management and organizational performance at BPS Cilacap Regency. It is proof that the implementation of knowledge management practices in the organization contributes significantly to the improvement of performance. The results of the analysis also show that aspects of knowledge management as structured knowledge, knowledge sharing, and the use of information technology have a positive impact on organizational performance.

Human capital in knowledge-based firms: Re-creating value post-pandemic

BACKGROUND/OBJECTIVE: In today’s volatile business environment, the competitive advantages of firms are temporary. The top management does not, and cannot, have all the answers to increasingly complex and rapidly changing problem situations facing their firms. Since the COVID-19 crisis, organizations have been under pressure to improve their knowledge management practices to continue creating value. Knowledge management capabilities are essential for business performance and competitive advantage. In order to ensure continuous value creation, we conducted research to identify various drivers and dimensions that were revitalized in the ongoing KM practices post-pandemic. METHODOLOGY: In this study, 81 research papers published between January 2010 and March 2022, have been examined from a knowledge management, human capital, and value creation perspective, aiming to understand how a firm can continue to create value before, during, and after the pandemic. RESULTS/CONCLUSION: Our review identifies critical factors in knowledge management and value creation and how companies generate value by leveraging KM during the COVID-19 pandemic. As a result of the research, the authors describe their findings in the form of a conceptual framework which deals with the various drivers and the factors within the KM architecture.

Health and social care managers' perceptions of factors affecting the competence of managers in knowledge management: A qualitative study.

To describe health and social care managers' perceptions of the factors affecting the competence of managers in knowledge management. A qualitative descriptive study. A semi-structured interview was conducted with 15 managers from three public health and social care organizations in Finland. Data were collected in the spring of 2022 and analysed using inductive content analysis. Health and social care managers perceived that the competence of managers working in knowledge management is affected by managers' behavioural and attitudinal characteristics, their interactive network competence in knowledge management, the dimensions of their competence in knowledge management, the knowledge management infrastructure with which they work and the organizational learning culture within which they work. The competence of health and social managers in knowledge management is influenced by various factors, including their personal characteristics, management competence and the infrastructure and culture of the organization for which they work. However, their competence is constrained by an absence of clear processes, structures and resources in knowledge management as well as a lack of systematic support and training for managers working in knowledge management. The study provides valuable information for improving the competence of managers working in knowledge management in health and social care organizations. The competence of managers working in knowledge management is instrumental for successful implementation and sustaining of knowledge management practices and thus, such competence has a positive impact on the overall performance of an organization. Clarifying the roles and responsibilities of health and social care managers, as well as establishing organizational structures, is essential for effective knowledge management in organizations. Consolidated Criteria for Reporting Qualitative Research (COREQ) checklist has been used in the reporting. No patient or public contribution.

Categorizing the effects of knowledge management practices on SMES: a literature review

Large firms have managed to design robust knowledge management (KM) systems that help to create more effective responses to turbulent environments. On contrary, small and medium-sized enterprises (SMEs), which often suffer from the liability of smallness, usually carry out KM practices in a more informal and less planned manner. The objective of this research is to characterize the effects of KM practices in SMEs. The designed documentary review systematically analyzed 276 publications in journals indexed in Scopus in 2022. The main results suggest a tendency to study the dimensions of KM, such as dynamic technological capability, human capital, and their effects on financial and innovative performance, among others. The findings contribute to the literature by reordering information provided by scientific publications and revealing the dependent, mediating, and moderating variables linkedto KM that are currently used by SMEs.

Management of Acute Respiratory Distress Syndrome (ARDS): clinicians' knowledge and practice

Background: Acute Respiratory Distress Syndrome (ARDS) is common in the Intensive Care Unit (ICU) setting and is associated with high mortality. Delayed diagnosis and failure to institute evidenced-based management have been associated with poor outcomes. Knowledge of the diagnostic criteria for ARDS and the adoption of recommended management practices by clinicians in the ICU is therefore required to reduce mortality. Objective: This study sought to assess the knowledge and current management practices of ARDS among clinicians in a surgical ICU of the Korle-Bu Teaching Hospital. Methods: This was a cross-sectional study involving a purposive sample of 15 clinicians (Specialist Anaesthesiologists) who work at the Korle-Bu Teaching Hospital Surgical ICU. A self-administered structured questionnaire was used to obtain data on the sociodemographic characteristics, knowledge and management practices of clinicians on ARDS. Clinicians' knowledge and management practices were scored based on conformity with the ARDSnet Ventilatory Protocol. Categorical data were summarised as frequencies and proportions, and continuous data as Mean ± standard deviation. Results: Clinicians (Specialist Anaesthesiologists) had good knowledge about ARDS (Mean knowledge score = 21.00±3.87),and their management practices were above average (Mean practice score = 8.53±2.50). The clinicians rarely (40%) or never (60%) practised prone ventilation. Conclusion: Specialist Anaesthesiologists had good clinical knowledge of ARDS and applied appropriate management strategies. However, prone ventilation was rarely adopted

Do open government data (OGD) portals show signs of knowledge management (KM) practices?: an empirical investigation

ABSTRACT Open Government Data (OGD) is a build-up of the data accumulated in the government organisations pertaining to the structural and functional dimensions and it is imperative for OGD to be high-value for facilitating value creation and innovation. The present study purports to provide a launchpad to the aforementioned truism by advancing the concept of Open Government Data Capital (OGDC) resting on the principles of Knowledge Management (KM) given that the high-value OGD can result only with the engagement of the concerned administrative agencies in knowledge sharing for being made accessible for wider use via dedicated web portals. To drive home the arguments, an empirical investigation is conducted with four top-notch countries, viz., Canada, Australia, New Zealand and the United States, in terms of the quantitative evaluation of their OGD portals’ quality and inferences are drawn as to how OGDC may be furthered with the provision and maintenance of high-value datasets. Thus, it is shown that the Australian OGD portal is qualitatively robust and leads in terms of OGDC which may be beefed up with more integration of the KM practices in terms of the inter-governmental agencies’ coordination and the other countries are lagging behind in terms of the quality parameters.

Organizational Integration, Knowledge Management, and Sustainable Entrepreneurship for SMEs in Developing Economies

Abstract This study underscores the indispensable role of knowledge management (KM) in promoting sustainable entrepreneurship (SE) among small and medium-sized enterprises (SMEs) in developing economies. SMEs, being the backbone of various facets of society, including employment rates, gross domestic product growth, innovation, social cohesion, economic development, growth, and public policies, should be considered. SE is a pressing issue for low- and high-income countries and developed and developing economies. The study utilized a self-administered questionnaire to gather data from 490 SMEs operating in different commercial regions and industries, providing a large-scale empirical study that fills gaps in the existing literature. The study highlights the significance of KM processes in facilitating organizational integration (OI) activities, which positively influence the SE practices of these SMEs. The research offers practical recommendations for SMEs to foster SE through effective KM practices and OI strategies. Moreover, the study provides valuable insights for future research in this area. The findings of this study have substantial implications for policymakers, practitioners, and researchers seeking to enhance the entrepreneurial landscape in developing economies.

Teachers' conceptions of knowledge management and neuroscience from teacher training

The purpose of this article refers to teachers' conceptions regarding their performance based on pedagogical practice and management of the teaching and learning process arising from their initial training. This research considers knowledge management as a set of techniques and tools to identify and use information assets, and neuroscience as a resource to mobilize knowledge in the classroom space. The objective was to investigate the conceptions of high school teachers at a private institution about knowledge management and neuroscience in pedagogical practices from their initial training. This is an applied research with a qualitative approach of an exploratory nature, with an analytical-descriptive orientation, using a semi-structured interview. Eight high school teachers from a private institution in the northern region of Paraná participated. Some relationships between classroom management and neuroscience understood during the sharing of knowledge in the teaching and learning process, as well as it is evident that Knowledge Management and Neuroscience can instrumentalize and improve the practice of the learning process.

Indigenous knowledge and forest management practices among Shekachoo people in the Sheka Biosphere Reserve A case of Shato core area, South-west Ethiopia

Indigenous knowledge and forest management practices among <i>Shekachoo</i> people in the <i>Sheka</i> Biosphere Reserve A case of <i>Shato</i> core area, South-west Ethiopia

Achieving resilience through knowledge management practices and risk management culture in agri-food supply chains.

The problems with the current food distribution system are laid forth in this study. Getting high-quality agricultural and food products to consumers is the goal of what is known as the "agri-food supply chain." Agri-food supply chain knowledge exchange and risk management culture are being studied, as is the effect of supply chain management methods on business success. We are seeing an increase in the regularity of supply chain interruptions. The recent supply chain interruptions and their associated consequences highlight the necessity for robust supply systems. The primary goal of this research is to examine the interplay between critical antecedents of the agri-food supply chain; supply chain resilience (including risk management culture); supply chain connectivity, visibility, collaboration, and agility; and the effect these factors have on supply chain resilience and, ultimately, firm performance. With the same foundational elements and backing from the literature, an empirical model has been suggested. From September 2020 to June 2021, 245 random samples were collected throughout Indonesia for this investigation. The suggested model and the interdependencies among the crucial antecedents have been verified using partial least squares-structural equation modeling (PLS-SEM). Findings from this study support the notion that agri-food supply chains benefit from increased emphasis on traceability, transparency, information sharing, and a culture of risk management. One major takeaway from this study is that by adopting the suggested methodology, businesses may build and strengthen their supply chain resilience capabilities by institutionalizing a risk management culture, raising employee risk awareness, and holding regular risk assessment drills. The study also suggests that businesses that want to strengthen their supply chains can do so by adopting information and communications technologies and visibility tools to improve their supply chain connectivity and visibility, allowing them to respond to and recover from disruptions in the supply chain more quickly. The model is validated using data from Indonesia's industrial sector. In order to establish supply chain resilience, the suggested model provides a comprehensive perspective that defines the interconnections between key antecedents. We conclude with some thoughts and suggestions for further study.

Knowledge management used in technology operations for innovations and value creation

Knowledge Management (KM) facilitates organizations with critical business decisions for competitive advantage. However, organizational leaders and technology teams still struggle with understanding how KM strategies and practices can help the company with innovations and business value additions. Therefore, this qualitative descriptive case study was performed in 2021 to examine KM’s capability maturity in creating business value and innovation for a large financial institution in Texas, headquartered in Virginia. The population sample consisted of one director, two Technology Operations Center Managers (TOCMs), and 10 power users (non-managers). The problem addressed by this study was understanding and describing the KM capability maturity and its relationship with leadership’s perceptions of KM value to determine how different features have impacted value creation and innovation. The two guiding research questions were: 1) How do KM administrators and senior leadership understand and describe KM related to creating business value and innovation in financial technology operations? 2) Why do TOCMs and power users understand and use KM the way they do? The conceptual framework was KM, business value, and innovation. Tools like Capability Maturity Models of Knowledge Management (CMM of KM) helped the researchers and TOC participants assess their current level of KM use and areas for improvement. Data collection was completed through a qualitative questionnaire after eligibility checks against company intranet profiles. Data analysis used NVivo 1.5 coding to identify themes from the TOCM participants’ perspectives to compare with archival and historical data. This study’s results contributed to the existing body of knowledge about KM from a technology operations perspective, including gaps in alignment and communication.

The Impact of Knowledge Management Practices on Job Satisfaction of Moroccan Employees: Mediating Role of Organizational Commitment

Purpose: The study aims to investigate how knowledge management (KM) practices impact JS among Moroccan employees, while also exploring the mediating role of organizational commitment (OC) in this relationship.&#x0D; &#x0D; Theoretical framework: The study draws upon established theories in KM, job satisfaction (JS), and OC. It suggests that effective KM practices can enhance JS and that OC acts as a mediator in this relationship.&#x0D; &#x0D; Design/Methodology/Approach: This study employs a deductive approach and quantitative research design to explore the relationship between KM practices and JS in Moroccan SMEs. Data from 175 respondents were analyzed using linear regression with the assistance of the SPSS statistical software.&#x0D; &#x0D; Findings: Effective KM practices positively impact job satisfaction (JS) in Moroccan SMEs. Additionally, organizational commitment (OC) acts as a mediator between KM practices and JS. Implementing successful KM strategies and fostering employee commitment can enhance JS in Moroccan SMEs.&#x0D; &#x0D; Research, practical &amp; social implications: The study's implications highlight that implementing effective KM practices in Moroccan SMEs can have far-reaching benefits, including increased JS, enhanced productivity, improved talent attraction, and positive contributions to socio-economic development, emphasizing the significance of KM for organizational success and broader societal advancement.&#x0D; Originality/Value: The originality of this study lie in its examination of KM practices specifically within Moroccan SMEs. By focusing on this context, the study provides unique insights into the challenges and opportunities faced by these organizations, offering practical implications and recommendations that can contribute to the development of tailored KM strategies for similar SMEs in Morocco and beyond.

Investigating Stakeholder Perspectives on the Knowledge Management of Construction Projects: A Case Study of the Vietnamese Construction Industry

Knowledge management (KM) is imperative for the successful completion of complex projects. This research, which constitutes a recent doctoral dissertation, centers on exploring the KM practices of internal project stakeholders in managing emergent events within construction projects during the construction stage. Herein, a qualitative approach was utilized. Twenty-five semi-structured interviews were conducted with experts from five internal project stakeholders. A thematic analysis was subsequently conducted using NVivo12 qualitative data analysis software. This study identified a total of eleven types of events categorized into four major themes. Furthermore, the analysis highlighted KM mechanisms applied by construction project stakeholders to overcome the events. In the emergent events context, personalization techniques, such as face-to-face meetings and discussions, are more effective for problem-solving. This study aims to enable Vietnamese construction companies to understand the importance of different KM mechanisms in the emergent events context and offers recommendations on effective KM.

Pengaruh Knowledge Sharing Factor Terhadap Keberlanjutan Penggunaan E-Learning Pasca Covid-19

E-learning includes learning methods that use information technology and can be accessed via the internet, making it possible to learn remotely without face-to-face meetings. E-learning functions to implement knowledge management practices, especially in sharing knowledge. Studies on various knowledge-sharing factors influencing the adoption of e-learning in the post-pandemic context are still limited in the existing literature. Therefore, this study has the objective of developing an Expectation Confirmation Model by taking into account the factors of knowledge sharing (communication openness, personal trust, sharing motivation, use of technology, and perceptions of ease of use of technology) to test the viability of using e-learning, especially at Srivijaya University. This study uses the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the validity of the developed model. Study data was collected from active students at Sriwijaya University who used or are currently using e-learning in lectures. The results of this study show that knowledge sharing factors, including openness of communication, personal trust, motivation to share, usefulness of technology, and perceived ease of use of technology, are important factors in determining the continued use of e-learning services at Sriwijaya University.

Knowledge Society and Information Technologies in the 21st Century

The prosperity that gives greater credit to society, in terms of quality of life, is that which is based on knowledge. Information technologies (IT), particularly those applied in the field of education, play a crucial role in shaping innovative, creative and competitive actors in the contemporary global world. ‘The utilization of information and data, as well as the knowledge, skills, and talents present within communities, as well as their views, commitments, and motives for making wise judgments, are among the fundamental components of knowledge management’ (Stevenson-Perez, 2009, U.S. Patent Application No. 11/904,120). It has been argued by several eminent social scientists on this subject that organizational knowledge ought to be viewed as a strategic advantage. To solve issues and take advantage of opportunities, communities are being pushed to create effective and efficient means of assembling, identifying, capturing and distributing their collective knowledge and expertise. This understanding of the significance of doing so is developing. People all around the world are interested in putting knowledge management practices and technology into practice, and many of them have made knowledge management an essential component of their overall growth plans. Management of knowledge is becoming more and more crucial to the growth of the world economy. Organizations should not neglect knowledge management and developing technologies if they want to stay relevant in the current world.