Indicators Of Knowledge Management Research Articles

Strategies for knowledge management and their impact on the business of Italian companies

Knowledge Management (KM) is emerging as a primordial need in the time of the Industrial revolution 4.0 when knowledge and information are a key resource for a faster innovation cycle and economic prosperity. It is a complex process including technologies involved in creating and the use of knowledge data. This empirical study analyses indicators and strategies for KM in 70 companies in the Italian region of Campania. The ultimate goal of the research is to determine whether the KM strategy affects the business parameters of companies. KM indicators are classified into five basic categories: academic education, employees ’training, storage, dissemination, and technical support. A closed-ended response questionnaire with interval and Likert scales was used to collect data. Variables for measuring KM are processed by the factor analysis technique, the maximum likelihood variant. The idea was to get strategies in the form of factor scores as a result and to analyse their essence. The impact of factor scores on company business parameters was measured through multiple regression analysis.

Knowledge Management and Sustainable Balanced Scorecard: Practical Application to a Service SME

Many works highlight the importance and added value of Corporate Social Responsibility (CSR) in companies, as well as the role of Knowledge Management (KM) for their revitalization, but even more important is to ensure that all efforts and resources are aligned with the organization’s strategic objectives (Balanced Scorecard, BSC). The aim of this work is to integrate BSC, CSR and KM based on the results of two previous researches: one on BSC–CSR and the other on KM, both of a projective nature (description-action-contrast). The research carried out has made it possible to identify 45 KM indicators, 102 CSR indicators and their corresponding correlations with the strategic objectives and perspectives of the BSC. In addition, an Excel tool was designed and developed for SMEs that is customizable, intuitive and useful for decision-making, which allowed us to contrast the obtained results.

Effect of knowledge management on performance: A case study at PT. Eastern Pearl Flour Mills Makassar

This study aims to determine the effect of Knowledge Management on the performance of maintenance department employees at PT. Makassar Eastern Pearl Flour Mills and to find out which Knowledge Management indicators are most influential on employee performance. This study uses the statistical application IBM SPSS 21. The population in this study is employees at PT. Eastern Pearl Flour Mills Makassar, amounting to 78 people. The collection of data is done by using a questionnaire. 78 questionnaire were handed out with 65 questionnaire are valid. The data were processed using multiple linear regression analysis technique. The results of the study indicate that there is the influence of the variable Knowledge Management which consists of Personal Knowledge (X1), Job Procedure (X2), and Technology (X3) against the performance of the employee (Y) with the value of the coefficient of determination of 0.286. Analysis of the data do indicate that the variable Personal Knowledge of the results of the t test for 0.3562 is the most giving effect compared with other variables.

Reviewing the Concept of CKM with Social Perspective by means of the ANN-GT Approach (Case Study: Environmental protection by the water market implementation)

The purpose of this research is to develop a customer knowledge management model adopting a social marketing approach for solving social problems by a case study for the facilitation of water market implementation. In this regard, mixed research and qualitative approaches consisting of thematic analysis and grounded theory, together with a quantitative approach (artificial neural network) have been used, and ultimately, a combination model has been proposed. The statistical population incorporates three groups of experts (academics, farmers and water industry experts) in the qualitative section of the research, and in the quantitative section, it includes farmers throughout the Zayandehrood Basin in Iran. One of the most important results of this research is the ranking of customer knowledge management indicators taking a neural network approach in predicting the social facilitation and planning, based on which it attracts popular participation in social issues.

PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN

This research aims to know the influence of Knowledge Management onemployee performance on PT. Anzon Toyota Pontianak and to find out where Knowledge Management indicators that are most influential on employee performance. This research uses the IBM SPSS statistics application. The population in this research are the employee of PT. Anzon Toyota Pontianak. The sample used 40 respondents with using the saturated sample. Technique of data analysis in this research used simple linear regression analysis. Results of the study show that there is influence between variable Knowledge Management which consists of three indicators, namely Personal Knowledge, Job Procedure, and technology on employee performance with determinant of coefficients is 0.256. Data analysis showed that the Personal Knowledge is the indicators with the most biggest influence compared to other indicators.

Small Municipalities and Planning: Dilemmas and Perspectives

The paper aims to understand the experience in preparing a training strategy linked to knowledge management, learning and organizational change done at a private institution of higher education. More specifically, it seeks to detail the stages of development, analyzing the difficulties faced and provide indicators of change throughout the process. A feature of the strategic process in the researched organization led the search for a theoretical discussion could involve strategy, knowledge and change. This association was fully viable when considering events that are mobilized by people interacting in a defined context. It uses a methodology of action research in which the investigative process includes a cycle of planning, action, observation and reflection. As a result, we defined four general indicators of the actions and influencers nine indicators of knowledge management should be promoted in the strategic process.

Strategy, knowledge and change in an institution of higher education: points of intersection

The paper aims to understand the experience in preparing a training strategy linked to knowledge management, learning and organizational change done at a private institution of higher education. More specifically, it seeks to detail the stages of development, analyzing the difficulties faced and provide indicators of change throughout the process. A feature of the strategic process in the researched organization led the search for a theoretical discussion could involve strategy, knowledge and change. This association was fully viable when considering events that are mobilized by people interacting in a defined context. It uses a methodology of action research in which the investigative process includes a cycle of planning, action, observation and reflection. As a result, we defined four general indicators of the actions and influencers nine indicators of knowledge management should be promoted in the strategic process.

Evaluation of knowledge-based competency in Iranian universities: a practical model

This paper explores the importance of knowledge-based capabilities of educational establishments with an orientation towards strategic indicators of knowledge management. For the purpose of this paper, the relationship between strategic approach and knowledge management capabilities of universities has been analysed through a comprehensive review of related literature and identification of related measures. Since there have been few efforts in concentrating on the relationships among strategic viewpoints of universities and knowledge management capabilities, there has been an attempt to conceptualise a pervasive model which encompasses influential indicators on knowledge-based competency of universities regarding their capabilities in strategic knowledge management. An exploratory factor analysis has been conducted in order to identify the most important factors affecting the successful management of knowledge so as to gain the knowledge-based competency.

Identify Knowledge management And Organizational Learning Indicators and its Relation With Creativity

The present study seeks to Identify Knowledge management And Organizational learning Indicators and its relation With Creativity the Educational departments. this research is a descriptive,survey and Correlation .After studying, the related literature,indicators affecting Knowledge management And Organizational learning in Educational departments were extracted; then standard questionnaires were used to collect the required data the statistical society of present study were all managers,experts,and employees of Educational departments. Six indicators of knowledge management, organizational learning in departments of education were identified these indices are: 1- knowledge creation 2- Knowledge sharing 3- Refining knowledge 4- common vision 5- systematic thinking 6- Group Learning That these indicators had a significant relationship with creativity.

Evaluation and interpretation of knowledge production efficiency

We propose an improved Data Envelopment Analysis (DEA) model to evaluate the efficiency of research groups in the area of information science in PR China. By taking the research groups as Decision Making Units (DMUs), the budget of the projects and size of the groups as inputs and the quantity and quality of publications produced by the groups as outputs of the model, the relative efficiencies of 21 research projects are evaluated. Then, we move to focus on the issues of knowledge management of the organizations that undertook these projects and attempt to explore the underlying reasons of high research efficiency. Through integrating the evaluation outcomes into research process, three indicators of knowledge management are identified for the best practice groups with highest research efficiency. The findings verify that the proposed model is valid and practical to assess research performances on the basis of bibliometric indicators.