Application Of Knowledge Management Research Articles

Knowledge Management Application Analysis on SME (Study on Tofu SMEs)

Companies currently apply knowledge management at various levels to improve competitive advantage, company performance, and business sustainability. At the small and medium enterprise (SME) level, knowledge management serves as one strategy to sustain the business and address the issue of potential knowledge loss, which could impact the sustainability of the SME business. Additionally, the purpose of knowledge management is to ensure that the next generation can carry on the business and understand the business process. In this paper, the focus is to analyze the knowledge management in one of the tofu SMEs that is still operating after transferring to the second generation with qualitative methods. This paper will use the concept of knowledge management from Fernandez and Sabhwerwal, which consists of four processes: knowledge discovery, knowledge capture, knowledge sharing, and knowledge application.

Analysis of Knowledge Management and Total Quality Management Implementation: A Study on Indonesian Small and Medium Enterprises

This study deals specifically with analyzing the implementation of Knowledge Management (KM) and Total Quality Management (TQM) in Small and Medium Enterprises (SMEs) in Indonesia. The purpose is to analyze the implementation of KM Elements and TQM Practices in SMEs in Indonesia and identify the challenges faced by SMEs in Indonesia in implementing TQM and KM. This article is based on information about SMEs in Indonesia that are recorded in the digital ecosystem of 27 million in December 2023. . The primary and secondary data collected were analyzed using content analysis techniques with a qualitative approach. The results show that the most applied Knowledge Management Elements (KME) are "Knowledge Application" and "Knowledge Acquisition" and the most applied Integrated Quality Management (TQMP) practices by SMEs in Indonesia are "Continuous Improvement". Keywords Total Quality Management, Knowledge Management, TQM practices, KM elements, Indonesian Small and Medium Enterprises

The Role Of Knowledge Management In Increasing Organizational Flexibility To Face The Changes Brought By The Industrial Revolution 4.0

The importance of knowledge management integration in increasing organisational flexibility in the midst of the Industrial Revolution 4.0, which demands rapid adaptation and responsiveness, requires organisations to continue to innovate in the dynamics of change. The purpose of this study is to explore the relationship between knowledge management and organisational flexibility and provide practical recommendations to optimise the application of knowledge management to improve organisational responsiveness. The research method uses a qualitative approach with literature study as the main source of data. The results revealed that effective integration between knowledge management and organisational flexibility can provide a significant competitive advantage. However, in its implementation, there are obstacles such as cultural resistance and technological limitations. The conclusion of this study confirms that a thorough and integrated application of knowledge management is the key to increasing organisational flexibility in the digital era. The implication of these findings is the need for organisational commitment to build a culture of knowledge sharing, adopt technologies that support knowledge management and align strategies with overall business objectives to ensure success in the face of change and maintain competitiveness in a dynamic market.

The Application of Knowledge Management (KM) by Small and Medium-Sized Enterprises (SME) in Manufacturing Industry

The Application of Knowledge Management (KM) by Small and Medium-Sized Enterprises (SME) in Manufacturing Industry

Readiness for Change in the Hospitality Industry in Indonesia

This study aims to obtain empirical evidence regarding the influence of organizational culture, perceived organizational support, and organizational commitment on readiness for change. This type of quantitative research is quantitative research where the sample is 111 respondents who were analyzed using SEM-PLS. The results showed that organizational culture, perceived organizational support, and organizational commitment positively affect readiness for change. Studies show that if the organizational culture, perceived organizational support, and organizational commitment are reasonable, it will increase employee readiness for change during the COVID-19 pandemic in Indonesia. This research implies that The Royale Krakatau Hotel can create a web-based knowledge management system or application that can distribute employee knowledge anywhere and anytime. Second, it is important to pay attention to non-financial support, such as providing a more transparent employee of the month so that employees feel that the assessment is correct. Third, the organization can routinely look up to and calculate the workload of each employee so that the compensation and workload provided by the company are by the provisions without harming employees. Fourth, a change agent should be formed to manage any resistance to change and be more sensitive to the reasons why employees resist change to improve the employees' ability to understand and manage resistance to change.

Wissensmanagement im Mittelstand

Abstract Knowledge management is becoming an increasingly relevant topic for small and mediumsized enterprises (SMEs) – especially in production. This article demonstrates how to introduce an encompassing knowledge management solution in practice. An exemplary use case is presented to illustrate the application, introduction, implementation and challenges of knowledge management. The article shows solution approaches and initial implementation successes.

Guest Editorial: Special Issue on “Decision Support Systems and Their Application in Knowledge Management”

Guest Editorial: Special Issue on “Decision Support Systems and Their Application in Knowledge Management”

The Knowledge Management Readiness of Organic Rice Farmers in Ngawi Regency, East Java, Indonesia

Abstract The Go Organic policy has consequences for developing organic rice farming in the Ngawi Regency, East Java, Indonesia. Farmers often respond to this policy with various farm business transformations, depending on their knowledge management readiness. Therefore, this study aimed to determine the readiness level of organic rice farmers in applying knowledge management (KM) to accelerate Go Organic. The methods used were descriptive and analytical in nature and the respondents were 90 farmers from 14 selected districts with organic rice farming businesses. Data were collected through interviews with questionnaire guides, observations, and recordings, followed by analysis using descriptive statistics. The results showed an optimal KM readiness level of 81.4 % in the farmer group assessed from various aspects. However, the structure has the lowest assessment compared to the other aspects. This is related to the lack of rules or standard operating procedures regarding Good Agricultural Practices (GAP), Good Handling Practices (GHP), and irrigation management. Additionally, farmer groups can adapt and be flexible to the KM readiness requirements.

Requirements for Applying Knowledge Management to Improve Electronic Management in Educational Institutions in Light of Digital Transformation: An Analytical Study

Requirements for Applying Knowledge Management to Improve Electronic Management in Educational Institutions in Light of Digital Transformation: An Analytical Study

متطلبات تطبيق إدارة المعرفة لتحسين الإدارة الإلكترونية بالمؤسسات التعليمية في ظل التحوّل الرقمي: دراسة تحليلية

The study aimed to reveal the requirements for applying knowledge management to improve electronic management in educational institutions in light of digital transformation. The study followed the deductive approach and the descriptive analytical approach by referring to previous studies and deriving concepts related to knowledge management applications in the context of educational institutions, and analyzing statistical reports for the Information Technology Department at the Ministry of Education. The study concluded that to apply knowledge management (discovery, generation, sharing, implementation and sustainability) to improve electronic management in educational institutions: Organizational requirements: include strategic planning for the transformation process towards the digital world, leadership and administrative support, and the commitment of senior management to support... The electronic administration project and the flexible organizational structure were adopted, and legislative frameworks were established and updated in accordance with developments, and the material and technical requirements: such as infrastructure, the availability of programs and applications, the design of database system software such as “Oracle”, the presence of communication networks, service centers, and the availability of electronic means necessary to benefit from the services provided by the administration. Electronic and human requirements: educating and training employees to develop the skills of applications of knowledge management processes in electronic administration. Attracting the best qualified individuals in the fields of information systems and software, creating effective systems to retain, develop and motivate individuals, and financial requirements: providing financial support and security requirements: represented in information security, ensuring and protecting the database, and providing privacy and confidentiality to protect the information, and recommended the importance of achieving the requirements by relying on practical methods. Which requires the availability of leading expertise and specializations for digital transformation, and the use of knowledge management to manage the use and activation of technologies to provide opportunities for digital transformation.

Discovering the importance of health informatics education competencies in healthcare practice. A focus group interview

BackgroundAs healthcare and especially health technology evolve rapidly, new challenges require healthcare professionals to take on new roles. Consequently, the demand for health informatics competencies is increasing, and achieving these competencies using frameworks, such as Technology Informatics Guiding Reform (TIGER), is crucial for future healthcare. AimThe study examines essential health informatics and educational competencies and health informatics challenges based on TIGER Core Competency Areas. Rather than examine each country independently, the focus is on uncovering commonalities and shared experiences across diverse contexts. MethodsSix focus group interviews were conducted with twenty-one respondents from three different countries (Germany (n = 7), Portugal (n = 6), and Finland (n = 8)). These interviews took place online in respondents’ native languages. All interviews were transcribed and then summarized by each country. Braun and Clarke’s thematic analysis framework was applied, which included familiarization with the data, generating initial subcategories, identifying, and refining themes, and conducting a final analysis to uncover patterns within the data. ResultsAgreed upon by all three countries, competencies in project management, communication, application in direct patient care, digital literacy, ethics in health IT, education, and information and knowledge management were identified as challenges in healthcare. Competencies such as communication, information and communication technology, project management, and education were identified as crucial for inclusion in educational programs, emphasizing their critical role in healthcare education. ConclusionsDespite working with digital tools daily, there is an urgent need to include health informatics competencies in the education of healthcare professionals. Competencies related to application in direct patient care, IT-background knowledge, IT-supported and IT-related management are critical in educational and professional settings are seen as challenging but critical in healthcare.

Applying knowledge management in optimal modeling of viscosity of nanofluids by response surface methodology for use in automobiles engine

In this study, using knowledge management and RSM, modeling and prediction of viscosity of oil-based hybrid nanofluid (HNF) with Multi-walled carbon nanotube (MWCNT) and Al2O3 nanoparticles in temperature conditions of 25–50 °C and solid volume fraction of SVF=0.0625–1% have been addressed. To find the most accurate model for predicting viscosity, Cubic, Quartic, and Fifth models were examined in terms of various model accuracy evaluation parameters. Based on the obtained results, the Fifth model has the most accuracy in terms of coefficient of determination and coefficient of variance with values of 0.9997 and 1.10, respectively. Based on the correlation presented to predict viscosity due to the dependence of viscosity on shear rate, the behavior of HNF is non-Newtonian. The graphs of temperature in terms of SVF for viscosity in all three models show that viscosity decreases with increasing temperature and viscosity increases with increasing SVF. For hot lubrication conditions, the best condition (255.28 mPa.sec) is at 35 °C and SVF is 0.161%. Also, knowledge management is considered as a safe and optimal method to increase efficiency, productivity and effectiveness in the field of nanofluids (NFs), which brings high added value to this sector.

Leadership and Knowledge Management in SMEs: Organizational Culture as Moderation

Knowledge management is important for small and medium-sized businesses to maintain their competitive position and drive innovation. The main obstacles that hinder the spread of knowledge management practices in SMEs include cultural aspects, leadership, and limited managerial capacity related to technology and knowledge gaps. Therefore, this study analyzed the effect of transformational and transactional leadership on knowledge management in SMEs and the moderating of organizational culture. This research was collected using a questionnaire. The sample of this study was leaders of Small and Medium Industries in Mojowarno District, Jombang, East Java, Indonesia with 62 respondents. The analytical method used a moderation test using the SmartPLS 3 program. The results of the study revealed that transformational leadership had a significant effect on knowledge management while transactional leadership did not have a significant impact on knowledge management; team culture strengthened the influence of transformational and transactional leadership on knowledge management, and there was no moderating role of adhocracy culture and market culture. These findings show that transformational leadership plays a major role in the application of knowledge management in SMEs. However, transformational and transactional leadership collaboration has a major impact on the successful implementation of knowledge management. Clan culture contributes greatly to strengthening the leadership role of knowledge management.

The application of knowledge management in disaster management: past, present and future trends

PurposeThe purpose of this study is to review the role of knowledge management (KM) in disaster management and crisis. Disaster causes many detrimental impacts on human lives through loss of life and damage to properties. KM has been shown to dampen the impact of the disaster on the utilization of knowledge among agencies involved and the local communities impacted by disasters.Design/methodology/approachThrough a bibliometric methodology (co-citation, bibliographic coupling and co-word analysis), this study presents significant themes in the past, current and future predictions on the role of KM in disaster management. In this review paper, 437 publications were retrieved from the Web of Science and analyzed through VOSviewer software to visualize and explore the knowledge map on the subject domain.FindingsFindings suggest that the significant themes derived are centralized to disaster preparedness during disaster and disaster postrecovery. This review presents a state-of-art bibliometric analysis of the crucial role of KM in building networks and interconnection among relevant players and stakeholders involved in disaster management.Research limitations/implicationsThe main implication of this study is how the authorities, stakeholders and local community can integrate the KM system within the three stages of disasters and the crucial role of technologies and social media in facilitating disaster management.Originality/valueTo the best of the authors’ knowledge, this is the first study to present a bibliometric analysis in mapping KM’s past, present and future trends in disaster management.

THE DEGREE OF APPLICATION OF KNOWLEDGE MANAGEMENT AMONG DEPARTMENT HEADS AT THE UNIVERSITY OF BAGHDAD FROM THE POINT OF VIEW OF THE FACULTY

A field study aimed to determine the degree of application of knowledge management among department heads at the University of Baghdad from the point of view of the faculty. The research adopted the descriptive analytical method. The research community consisted of (1103) faculty members in the colleges of education at the University of Baghdad. The research sample was chosen by a simple random method by (25%) of the research community, as the number of sample members reached (280) of the teaching staff. A questionnaire was designed and the questionnaire consisted of four areas (the concept of knowledge management, knowledge generation, knowledge organization, and knowledge application). The researcher confirmed its validity and reliability. The results of the research data were analyzed using the (SPSS) program, and I reached the most important results: Department heads have awareness of the importance of spreading and supporting the culture of applying knowledge management in various fields in the departments of the colleges of education / University of Baghdad and activating knowledge management activities among the teaching staff, which drives and motivates them to accomplish work and achieve goals.. In addition to arriving at a number of recommendations and proposals related to the research

Knowledge Management and Learning Organisation Interrelationship Towards Organisational Productivity: University of Technology, South Africa

The purpose of this theoretical paper is to expose the interrelationship between knowledge management and the learning organisation towards organisational productivity: A theoretical perspective on one department at a university of technology in South Africa. The paper seeks to contribute to recent theorising about the interplay between knowledge management and learning organisation, towards organisational productivity, in the context of the education department. The paper provides added value both for university management and academics interested in applying knowledge management and learning organisation strategies to achieve their strategic goals and objectives. The researchers thus believe that the two constructs, that is, knowledge management and learning organisation are relevant for guiding and achieving university, faculty, and departmental strategies, goals, and objectives. The study recommends that the university’s strategic direction must include knowledge management processes and the guiding principles of creating a learning organisation to achieve organisational productivity.

Designing an Optimal Model for the Role of Civil Society in Crime Prevention within the Iranian Criminal Justice System

The present study aims to design an optimal model for the role of civil society in crime prevention within the Iranian criminal justice system. To address this issue, a qualitative research strategy utilizing thematic analysis was employed. The research data were collected through semi-standardized interviews with 12 experts in the fields of criminal law and criminology, who were selected using theoretical sampling. The data were analyzed through thematic network analysis, and a conceptual network measurement model was constructed. The findings from the qualitative research indicated that the design of an optimal model for the role of civil society in crime prevention within the Iranian criminal justice system includes the overarching theme of: 1) External strategies, which encompass updating and resolving legal and regulatory issues, adopting preventive criminal policy, addressing implementation problems, strengthening the position of civil society, enhancing social capital within the community, promoting public education and awareness, and resolving socio-economic issues; and 2) Internal strategies, which consist of applying knowledge management in crime prevention and strengthening the structure and management of civil society institutions. Additionally, to validate the constructed themes and model, two methods were used: the communicative validation approach and the auditing method. For reliability assessment, two methods were employed: repeatability and transferability.

Augmented Reality Knowledge Management for Industrial Transformation and Innovation

In today’s global industry characterised by increasing competition, the knowledge and skills possessed by experienced human operators play a crucial role in a company’s business operation. The retirement of qualified operator from an organisation often leads to a substantial disruption in its operational effectiveness. As a result, companies working in the engineering sector strive to provide the necessary training to as many employees as possible. A qualified operator has to devote a portion of his/her time to employee training, which costs the business time and resources. Furthermore, industrial organisations face difficulties in efficiently monitoring operators’ performance in certain jobs. Traditional paper-based, or more recently video instructions and time-tracking software are used in companies, but each has limits and may not fully meet the company’s unique requirements. This is the rationale behind the creation of an application that uses emerging augmented reality technologies to capture and disseminate knowledge. In order to accomplish this goal, the paper reports research carried out using the Microsoft Dynamics 365 Guides for knowledge management application, drawing upon insights obtained from a thorough case study. The process allowed for the recognition of shortcomings and areas requiring improvement, resulting in the development of an exclusive application on the Unity platform, which was carefully created to provide maximum user friendliness.

Knowledge Management Maturity Level of Steel Fabricator Companies in Indonesia

Improving the maturity of knowledge management implementation is considered a promising approach that can help companies to gain a competitive advantage and improve company competitiveness. This study was conducted to evaluate the achievement of the maturity level of knowledge management implementation in steel fabricator companies in Indonesia using the methodology published by the Asian Productivity Organization (APO) in 2020. The evaluation was carried out on 7 steel fabricator companies in Indonesia with a non-random judgmental quota sampling method by distributing questionnaires, each of the question of indicators can be rate from 1 (doing poorly) to 5 (doing very well). Based on the results of the analysis, found that from 7 categories, there are some categories need to be improved, they are "Learning and Innovation", "Knowledge Processes" and "People”. It is found that the maturity level of the application of knowledge management for steel fabricators in Indonesia is at the expansion level, where knowledge management has been implemented but has not been carried out thoroughly in the organization.

Knowledge Management in Sustainable Competitive Destinations (SCD) of National Cultural Tourism Event Bakar Tongkang Bagansiapiapi

Purpose: This study aims to discuss the concept of sustainable competitive destination (SCD) in cultural tourism based on knowledge management to ensure that the collaboration in a balanced way contributes to the economy through increasing tourist visits, providing benefits to local communities, and preserving existing culture. Methodology: This article conducts an in-depth literature review related to the development of cultural tourism through ecosystem synergy and applies Nonaka’s knowledge conversion framework in explaining the role of knowledge management in the knowledge collaboration of cultural tourism ecosystems to create SCDs. Finding: Research activities by academics have not been followed up in real terms. Academics are less motivated to synergize the ecosystem. The participation of the people of Rokan Hilir Regency remains lacking. Originality: This paper discusses how to apply knowledge management in cultural tourism, and ecosystem synergies in creating an SCD for the national cultural event Bakar Tongkang Bagansiapiapi. Research implications: Implementation of knowledge management concepts in the cultural tourism ecosystem is a necessity. Practical implications: The synergy of Penta Helix is built through an understanding of the capacity of stakeholders to ensure that it can be a guide for each in creating the SCD for the Bakar Tongkang cultural event in Bagansiapiapi. Social implications: Tourism management and marketing strategies have reached local and foreign tourists who are related to the Tionghoa descendants of Bagansiapiapi.