Knowledge Management Activities Research Articles

The Attitudes of Households for Disaster Risk Management in Fogera, Estie and Ebenat Woredas

The underlining disaster risk management practice translates the combination of knowledge, attitude, and action to maximize the effectiveness of responses against disasters. While knowledge and disaster risk management activities move along simultaneously, attitudes are inherent to individuals posing challenges to easily identify issues and then taking extended time to change. Lack of scientific wisdom on the perception of individuals towards disaster management, and the limited understanding of different factors that influence attitudes, complicates the endeavor in response to the increasingly uncertain future. This study assesses the attitudes of households for disaster risk management in the nine kebeles, the lowest administrative unit in Ethiopia, and 32 villages in Fogera, Ebenat and Estie districts (Woredas, the main administrative unit similar to county). Cross-sectional quantitative method was employed, and attitudinal survey was conducted among 412 households selected through probability simple random sampling. Purposive nonprobability sampling technique was used to identify research kebeles based on disaster prevalence, and to collect supplementary attitudinal data from 64 participants representing academia and local stakeholders. Descriptive statistics and parametric test of variance and covariance have been conducted to determine the attitude levels and to assess major factors influencing households’ attitude for disaster risk management. Results indicated that most of the households (53%) have a fairly positive attitude. Households with negative (27%) and extremely negative (20%) perception are concentrated in rural kebeles that are highly affected by recurrent disasters. Therefore, households in disaster affected areas have negative and unconstructive perception for disaster risk management. This is mainly associated with lack of active community participation and ineffective risk management activities. Households’ attitude is also significantly affected by age (p = 0.0001), and within different age groups (p = 0.001), location by kebeles (p = 0.0237), education levels (p = 0.0016), education status (p = 0.004) and experience in indigenous risk management practices (p = 0.00001). In addition, this study revealed a linear relationship within all the identified factors and households’ attitude levels. Considering the situation in Ethiopia where individual perceptions are deeply rooted, coupled with the results of this study that revealed highly negative attitude among disaster affected households, it is recommended to consolidate efforts and influence attitude through maximizing community participation and enhancing the effectiveness of disaster management.

Students’ business innovation capabilities: The moderating role of university support and entrepreneurial resilience

The high unemployment rate among university graduates is prompting universities to enhance the business skills of their students. This research aims to holistically explain the role of university support and entrepreneurial resilience in increasing students’ business innovation capabilities. To analyze phenomena and relationships between variables, a quantitative approach using partial least square structural equation modeling (PLS-SEM) was used. This research sample involved 165 student entrepreneurs who are members of the student entrepreneur community in Indonesia. Knowledge management does not significantly impact increasing business innovation capabilities. However, perceived university support and entrepreneurial resilience have been shown to significantly impact business innovation capabilities and strengthen the influence of knowledge management activities on increasing business innovation capabilities. Universities must create policies supporting extracurricular entrepreneurship programs, focusing on building entrepreneurial resilience. This can be achieved through workshops and business incubator initiatives involving partnerships with industry and the entrepreneurial community. This research provides a new perspective in analyzing higher education entrepreneurship education through a more in-depth explanation of the extracurricular activities of the student business community to build business innovation capabilities based on knowledge, institutional, and trait theory perspectives.

Telework experience, frequency, and knowledge management during COVID-19 in Japan and the United States

Purpose This study investigates the relationship between telework frequency and knowledge management (KM) activity in Japan and the USA. By examining how telework impacts KM activity differently across these two countries, this study aims to provide insights into the design and implementation of effective telework policies tailored to specific cultural contexts. Design/methodology/approach Linear and quadratic regression analyses were conducted to explore the relationship between telework frequency and KM activity. Data was collected from samples in Japan and the USA, with respondents categorized based on prior telework experience. Various KM activities such as knowledge acquisition, sharing and application were measured using established scales. Findings In Japan, an inverted U-shaped relationship between telework frequency and KM activity was observed, with optimal activity occurring at four days of telework per week. Conversely, the USA demonstrated a linear relationship, indicating sustained KM activity across different telework frequencies. Notably, individuals with prior telework experience showed higher levels of KM activity compared to those without experience. Originality/value This study contributes to the understanding of how cultural differences influence the relationship between telework and KM activity, and ultimately learning. By highlighting the nuanced patterns observed in Japan and the USA, it emphasizes the importance of tailored telework policies and support mechanisms for effective KM in diverse cultural contexts. Future research could further explore additional explanatory variables and their impact on telework-related outcomes.

Influence of Digital Health Technologies among Healthcare Providers on Long-term Care Services Implementation for Elderly with Disabilities

Purpose: The traditional paradigm of home care in China is not up to the challenges posed by the country's increasing population's advancing age and lack of available resources. Digital monitoring technology solutions are thought to be advantageous for managing caregivers' workloads while also improving resident safety and care quality in assisted living facilities. To effectively provide the best possible services, teamwork is crucial in New Hampshire. Due to several issues such staffing shortages, rising resident expectations, and increased demands, NH are consequently embracing the use of Knowledge Management (KM) activities more and more to facilitate knowledge development, storage, transfer, and application. Method: In China, the lack of an established system for caring for the elderly is having a significant impact on society as a whole, making it imperative to establish one. The researcher examined the real impacts of their quality management system and KM efforts on service quality, as well as the KM adjustments made by two China state NH that adopted the E-Qalin management of quality model, in the qualitative research. Additionally, the researchers looked at the approaches used by two China private NH that address service quality from a knowledge management standpoint but have not implemented a certified management of quality program. There were eighty nursing professionals in the sample. Teamwork is crucial in every NH included in this study, and each participant in the researcher’s poll is a member of a team. In this work, the researchers used linear regression to analyse connections between individual variables. Results: Between the development, transmission, and application of knowledge in the state of New Hampshire regardless of the E-Qalin certificate, the researchers discovered a strong and favourable correlation. The researchers found a statistically significant and favourable association between knowledge storage and service quality, but only in New Hampshire with an E-Qalin certificate. Thus, the researcher’s study's findings highlight the necessity of learning more about quality control and knowledge management in the context of New Hampshire. Conclusion: The government, tech companies, and nursing homes need to further restructure the current system before more elderly people adopt sophisticated technology in home care settings. The study's findings, which centre on the transmission of tacit knowledge, substantially advance the field of knowledge management research in New Hampshire.

PERSONAL KNOWLEDGE MANAGEMENT AND EMPLOYEE PERFORMANCE NEXUS WITH THRIVING AT WORK AS A MEDIATING FACTOR IN A PUBLIC ORGANIZATION CONTEXT

This study examined the relationship between personal knowledge management and employee performance by accounting for the mediational effect of thriving at work. The study used a cross-sectional survey to obtain data from 204 academic staff randomly sampled from state-owned uni­versities in Delta State, Nigeria. The partial least squares method was applied to treat and analyze the data collected with the help of SmartPLS 4 software. The analysis revealed that knowledge sharing, creation, and acquisition were positively and significantly related to employee performance. Furthermore, the mediation role of thriving was also confirmed. In conclusion, personal knowledge management activities comprising knowledge sharing, knowledge creation, and knowledge acqui­sition, directly and indirectly, affected employee performance through thriving at work. The study recommended that public managers should incentivize and support the personalization of knowledge management activities across organizational levels, as it benefited thriving at work and employee performance, especially its adaptive aspects. Furthermore, personal knowledge management and thriving at work were driven or guided by knowledge, making organizations need to curate inter­ven­tions to improve knowledge.

Impact of boundary-spanning search on firm innovation performance: a strategic knowledge integration perspective

PurposeThis study aims to explore the mechanism of boundary-spanning search on firm’s innovation performance under environmental dynamics from the perspective of strategic knowledge integration.Design/methodology/approachA survey was conducted among Chinese firm managers and R&D personnel, resulting in the collection of 315 valid samples. Hierarchical regression analysis was mainly adopted to demonstrate the hypothesized relationships, while the Sobel test and bootstrap method were used to further validate the mediating effects.FindingsThe results demonstrate that boundary-spanning search in different dimensions is a critical factor in the improvement of firm innovation performance (FIP). Two types of strategic knowledge integration are the main factors causing FIP and mediate the influence of boundary-spanning search on FIP. Furthermore, environmental dynamics moderate the relationship among boundary-spanning search, strategic knowledge integration and FIP.Practical implicationsManagers need to strengthen the boundary-spanning search for market and technical knowledge, which will promote firm innovative performance. Managers also need to implement strategic knowledge integration, which specifically includes using planned strategic knowledge integration to compensate for knowledge deficiencies, thereby achieving predetermined objectives; and using emergent strategic knowledge integration to update their understanding of internal and external environments, and to reset strategic objectives. In dynamic environments, managers should emphasize strategic knowledge management activities more.Originality/valueFrom a strategic management perspective, this study categorizes strategic knowledge integration into planned and emergent forms. By applying the logic of knowledge acquisition, integration and creation, it explores how boundary-spanning search affects FIP through strategic knowledge integration as the intermediary and the boundary conditions of environmental dynamics. This not only provides a deeper understanding of the nature and effects of boundary-spanning research but also enhances the theory of strategic knowledge management.

Collaborative construction of meaning: facilitating sensemaking moments through aesthetic knowledge generation

ABSTRACT In times of accelerating digital transformation processes, it is of crucial importance to convey the meaningfulness of digital work processes to stakeholders. In the current research, the authors provide means for exploring immersive digital interaction for collaborative meaning construction. Thereby, Knowledge Management (KM) activities comprise instantiating and guiding individual and collective sensemaking processes, focusing on the effects of aesthetics and embodiment, i.e. human senses, and the human body. When performing actions in digital sensemaking stakeholders attribute meaning to work tasks through embodied agency and aesthetic performative awareness. The contribution demonstrates how active and traceable knowledge generation can be induced. Knowledge generation needs to be accompanied by an aesthetic coding scheme targeting shared perception and knowledge elicitation.

Why are research and practice on operational excellence still far apart? Ecological knowledge management view

This paper aims at examining how the relationship between research and practice on Operational Excellence (OE) occurs. For that, a qualitative, empirical approach was conducted in which 25 experts (12 academics and 13 practitioners) from both emerging and developed economies were interviewed. Content analysis of the collected data was framed within an ecological view of the knowledge management (KM) activities. Findings indicate that, despite the growing efforts to strengthen their relationship in the past decade, there is still a gap between the knowledge of both academia and industry on OE. Nevertheless, both academics and practitioners seem to be fairly aware of the needed countermeasures to mitigate such gap in the future. Based on the commonalities found among experts’ opinions, four propositions for future theory testing and validation were formulated to stress the relationship between OE’s research and practice from the ecological perspective of KM activities. With the competitiveness increase, the search for OE is mandatory for any organization that wishes to remain active in its market. Thus, strengthening the collaboration between industry and academia may facilitate the achievement of OE, avoiding the development of isolated and/or outdated initiatives from both researchers and practitioners, being an original contribution of this study.

A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies

A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies

Disobedience, (dis)embodied knowledge management, and decolonization: higher education in The Gambia

AbstractIn this work, we sought to uncover the key strategies and challenges to the integration of Indigenous knowledge as knowledge management practices at a public university in The Gambia. It is often axiomatic in the literature that the incorporation of diverse epistemologies is a key resource for sustainable development; therefore, activities associated with the management of knowledge, particularly in higher education, are worthy of elucidation. We discovered that knowledge management activities at a university in The Gambia were often informal and required the invisible work of faculty. It was through the implicit use of tacit knowledge and epistemic disobedience that faculty were able to build upon a colonized curriculum that denied the presence of other knowledge. However, in the end, faculty were dependent on the power of referents within and without the institution to formalize their knowledge management practices. This work fills an essential gap in the extant literature on how the work of university faculty and managers, when situated within a knowledge management perspective, can contribute to decolonization and foster sustainable development.

Examining Knowledge Management and the Culture Change Movement in Long-Term Care: A Study of High-Medicaid-Census Nursing Homes.

High-quality nursing home (NH) care has long been a challenge within the United States. For decades, policymakers at the state and federal levels have adopted and implemented regulations to target critical components of NH care outcomes. Simultaneously, our delivery system continues to change the role of NHs in patient care. For example, more acute patients are cared for in NHs, and the Center for Medicare and Medicaid Services (CMS) has implemented value payment programs targeting NH settings. As a part of these growing pressures from the broader healthcare delivery system, the culture-change movement has emerged among NHs over the past two decades, prompting NHs to embody more person-centered care as well as promote settings which resemble someone's home, as opposed to institutionalized healthcare settings. Researchers have linked culture change to high-quality outcomes and the ability to adapt and respond to the ever-changing pressures brought on by changes in our regulatory and delivery system. Making enduring culture change within organizations has long been a challenge and focus in NHs. Despite research suggesting that culture-change initiatives that promote greater resident-centered care are associated with several desirable patient outcomes, their adoption and implementation by NHs are resource intensive, and research has shown that NHs with high percentages of low-income residents are especially challenged to adopt these initiatives. This chapter takes a novel approach to examine factors that impact the adoption of culture-change initiatives by assessing knowledge management and the role of knowledge management activities in promoting the adoption of innovative care delivery models among under-resourced NHs throughout the United States. Using primary data from a survey of NH administrators, we conducted logistic regression models to assess the relationship between knowledge management and the adoption of a culture-change initiative as well as whether these relationships were moderated by leadership and staffing stability. Our study found that NHs were more likely to adopt a culture-change initiative when they had more robust knowledge management activities. Moreover, knowledge management activities were particularly effective at promoting adoption in NHs that struggle with leadership and nursing staff instability. Our findings support the notion that knowledge management activities can help NHs acquire and mobilize informational resources to support the adoption of care delivery innovations, thus highlighting opportunities to more effectively target efforts to stimulate the adoption and spread of these initiatives.

THE DEGREE OF APPLICATION OF KNOWLEDGE MANAGEMENT AMONG DEPARTMENT HEADS AT THE UNIVERSITY OF BAGHDAD FROM THE POINT OF VIEW OF THE FACULTY

A field study aimed to determine the degree of application of knowledge management among department heads at the University of Baghdad from the point of view of the faculty. The research adopted the descriptive analytical method. The research community consisted of (1103) faculty members in the colleges of education at the University of Baghdad. The research sample was chosen by a simple random method by (25%) of the research community, as the number of sample members reached (280) of the teaching staff. A questionnaire was designed and the questionnaire consisted of four areas (the concept of knowledge management, knowledge generation, knowledge organization, and knowledge application). The researcher confirmed its validity and reliability. The results of the research data were analyzed using the (SPSS) program, and I reached the most important results: Department heads have awareness of the importance of spreading and supporting the culture of applying knowledge management in various fields in the departments of the colleges of education / University of Baghdad and activating knowledge management activities among the teaching staff, which drives and motivates them to accomplish work and achieve goals.. In addition to arriving at a number of recommendations and proposals related to the research

Proposed Knowledge Management System for the Time Efficient in R&D Department of PT Automotive Lumina

The automotive industry has grown post-Covid 19, positively impacting related sectors like car lighting. Due to high demand, PT Automotive Lumina, a lamp manufacturer specializing in OEM car lights, needs better time management. Responding to RFQs for new car models poses significant challenges due to delays caused by dependence on Juoku Technology. To tackle this, the company initiated an independent R&D process, but the need for more effective knowledge management worsens the situation, affecting competitiveness in a rapidly changing market. This research addresses two key questions: What Knowledge Management system can be proposed for time efficiency in the R&D Department of PT Automotive Lumina? and How to implement the suggested Knowledge Management system for time efficiency in the R&D Department of PT Automotive Lumina? Qualitative research methods were employed to study these questions, including interviews with key stakeholders. Analysis revealed eight sub-causes contributing to the observed problems, including a lack of skilled personnel, ineffective knowledge management, reliance on Juoku’s R&D schedule, rapid technological advancements, inefficient processes, limited decision-making authority, limited testing equipment in the R&D department, and most importantly, the absence of a knowledge management system. Several solutions to these challenges are presented based on the SECI, PPT framework, and Core, Advanced, and Innovative knowledge framework. Direct training, knowledge capture, and collaboration tools are among the planned knowledge management programs at PT Automotive Lumina. Preparation procedures were conducted in November and December 2023, with the proposed solution implementation set to begin in February 2024. Following deployment, knowledge management activities will be evaluated, and necessary modifications will be made for future improvements. PT Automotive Lumina aims to enhance time efficiency and support independent R&D through improved knowledge management procedures.

PENERAPAN KNOWLEDGE MANAGEMENT PADA PROGRAM INNOVATION DAY DIREKTORAT DIGITAL BUSINESS PT TELKOM INDONESIA KOTA BANDUNG

The digital era encourages every company to adapt to continue to grow and develop. Telkom's Digital Business Directorate is a digital locomotive for PT. Telkom Indonesia (Persero) Tbk. In competitive competition, Knowledge Management is needed as a form of HR management, because HR is a resource that cannot be imitated and duplicated. This research aims to determine and analyze the implementation of Knowledge Management activities in the Innovation Day program of the Digital Business Directorate of PT Telkom Indonesia, Bandung City. The object of this research is Knowledge Management activities in the Innovation Day program. The method in this research is a qualitative method with a descriptive research type. Data comes from in-depth interviews, observations, and documentation related to Knowledge Management activities in the Innovation Day program. The results of this research show that the overall implementation of the activity has gone well. However, the broadcasts presented as a form of knowledge sharing still prioritize the quantity of broadcasts and have not prioritized the quality of the content or the quality of the sources. Growth in terms of awareness is good, but the enthusiasm of Telkom DDB employees, especially for speakers who want to share knowledge, still needs to be improved. Sharing weekly knowledge through digital media such as websites and YouTube, utilizing digital trends, using social media to expand awareness, and holding quizzes with prizes to increase audience enthusiasm have been achieved under the objectives of the Innovation Day program.

Early concurrent engineering in the aerospace industry supported by a Digital Thread framework

The traditional sequential aircraft design process is reaching its limits in an increasingly complex environment. Therefore, it has become an industrial necessity to implement radical change in working methods. This paper focuses on the conceptual design phase, where concurrent engineering offers the greatest potential to improve the costs, quality, and development time of a new aircraft. It pays particular attention to the knowledge management and modeling activities used to provide global perspectives that are inherently lacking in early phases. A digital thread framework is presented linking model-based systems engineering artifacts from product and manufacturing systems, coupled with knowledge capture methods. This framework aims to enable early trade-of analysis to support concurrent engineering during the conceptual design phase.

Research Knowledge Management using Mobile Technologies: Challenges and Solutions at the National Museum of Kenya

Knowledge is widely acknowledged as a pivotal asset, and various perspectives underscore the significance of effectively marshaling, deploying, and sharing knowledge within an organization for achieving organizational success. The National Museum of Kenya (NMK) was established with the primary goal of enriching knowledge and facilitating sustainable utilization of research information resources by stakeholders. However, the increasing diversification of knowledge sources has rendered content creation and knowledge management processes complex and laborious. Consequently, this complexity has resulted in inefficiencies throughout the knowledge management process, leading to inadequacies and disorganization. Despite the adoption of knowledge management systems, the integration of mobile phone technology in research activities at the museum has been neglected. This study aimed to scrutinize knowledge management practices at the NMK through the use of mobile apps, examine the associated challenges, and propose viable solutions. The study’s objectives were to investigate the challenges faced by researchers in generating knowledge and recommend feasible mobile technological solutions to address these challenges. The study was guided by the Knowledge Management Process Model, and employed a qualitative case study approach. The target population comprised researchers, knowledge managers, and ICT staff at the museum. Since this study was purely qualitative, data collection was achieved through interviews, and analyzed using narrative methods. The findings indicated that the NMK has implemented web-based systems supporting knowledge management activities. However, mobile phone technology has not been incorporated into any aspect of the museum’s knowledge management support tools. The study highlighted challenges such as; delayed data acquisition, misplacement of specimens, time consuming processes, data inaccuracies, and inefficiencies in knowledge management processes. Further, it was established that relying solely on web-based systems limits the flexibility of researchers in adapting to dynamic field conditions. Thus, this study recommends integrating mobile technologies into the knowledge management process at the National Museum of Kenya as a solution to the highlighted challenges. Mobile apps, known for their effectiveness and reliability, particularly in remote areas, offer a practical solution. This integration empowers researchers with more accessible and versatile tools, fostering improved content creation and knowledge management while ensuring inclusivity and efficiency, even in resource-constrained environments.

Relationship Between Transformational Leadership and Organizational Learning Capability: Mediating Role of Knowledge Management and Organizational Culture

The study attempts to examine the effect of transformational leadership (TL) on organizational learning capability (OLC) and also tries to investigate the mediating roles of knowledge management (KM) and organizational culture. A survey was conducted to collect data from a sample of employees employed in software houses in the capital of Pakistan (Islamabad) using a predetermined questionnaire. Simple linear regression was used for direct relationships and Process Macro model-4 was used to test indirect relationships. The study findings make it obvious that TL significantly affects OLC in the software industry. In addition, KM and organizational culture significantly mediate the relationship between TL and OLC. This study broadens the theory of ability-motivation-opportunity (AMO) by mentioning KM and organizational culture as key factors in enhancing an organization's learning capability.The study presented helpful insights for the organization's top management to ensure knowledge management activities and to maintain a harmonious environment for enhancing learning capabilities.

Green knowledge management to achieve corporate sustainable development

The mining industry significantly impacts the three pillars of sustainable development: the economy, the environment, and society. Therefore, it is essential to incorporate sustainability principles into operational practices. Organizations can accomplish this through knowledge management activities and diverse knowledge resources. A study of 300 employees from two of the largest mining corporations in South Kalimantan, Indonesia, found that four out of five elements of knowledge management—green knowledge acquisition, green knowledge storage, green knowledge application, and green knowledge creation—have a direct impact on the sustainability of businesses. The calculation was determined using Structural Equation Modelling (SEM). However, the study also found that the influence of collectivist cultural norms inhibits the direct effect of green knowledge sharing on corporate sustainable development. The finding suggests that companies operating in collectivist cultures may need to take additional measures to encourage knowledge sharing, such as rewarding employees for sharing their expertise on green initiatives, supportive organizational culture, clear expectations, and opportunities for social interaction.

Usage of AI in Sustainable Knowledge Management and Innovation Processes; Data Analytics in the Electricity Sector

Successful organisations prioritise product quality and customer satisfaction. Non-financial indicators are crucial for measuring performance, requiring specific financial and technology management knowledge. Effective knowledge management and entrepreneurial activity significantly impact performance, vital to the country’s economic factors. Electricity is crucial to society’s development. Renewable energy sources such as solar, wind, hydropower, and biomass can generate sustainable electricity. Managing environmental, social, and economic aspects is essential for sustainable societal and virtual development. In this study, the central element of novelty is associated with the dependent variable Nominal Labour Productivity per Employee. This research shows that effective knowledge management impacts a company’s business performance. Based on secondary data from various sources, we have used factor analysis to assess the interrelationship between the factors and econometric dimensionalities. Accompanied by this econometric approach, the research methodology aims to present hybrid models based on econometric techniques and artificial intelligence (AI) networks. Based on the principal component method analysis results, we show the interdependence of 30 variables in the micro and macro environment. The new components of the correlated variables show how knowledge and innovation are related to the economic performance of society, and nominal employee productivity is a valuable indicator for measuring economic efficiency. Nevertheless, AI, a knowledge management product, provides helpful comments on the econometric results.

Farmers perspectives on options for and barriers to implementing climate resilient agriculture and implications for climate adaptation policy

The impacts of climate change in low lying coastal areas, such as Bangladesh, are adversely affecting food and livelihood security, requiring adaptation to build resilience. However, effective implementation is limited by a lack of local-level knowledge regarding the barriers that prevent adoption and up-scaling of climate resilient agriculture (CRA). Case studies in coastal Bangladesh provide novel insights regarding barriers to planned and autonomous adaptation from the perspective of farmers facing multiple climate change impacts across seven key dimensions of CRA (agrometeorology services, water management practices, nutrient management activities, technologies and knowledge management activities, infrastructure development, socio-economic resilience, and institutions and good governance). Farmers generally perceive that adaptation actions increase resilience in crop production systems and their surrounding social systems, but also identify the important barriers that inhibit or constrain planned and autonomous adaptation opportunities. Planned adaptation actions are perceived to be limited by institutional arrangements and lack of implementation capacity. Autonomous adaptation was found to be dependent on income level, farm-holding size, access to input resources and services and peer/social influences. Planned and autonomous adaptation actions were both affected by specific social and geographic contexts and cultural factors. Recommendations are suggested to address key constraints and thereby promote CRA in coastal agricultural landscapes in Bangladesh and in other developing countries confronting similar challenges.