Knowledge Development Process Research Articles

A Systematic Literature Review: Emotional Intelligence, Positive Affect, and Customer Satisfaction in Tourism

Objective: To perform a rigorous systematic review of the literature, with the aim of identify the most relevant studies on emotional intelligence and positive affect and their relationship with customer satisfaction in the tourism industry, and a bibliometric analysis of scientific production to lay the foundations of such relationships. Theoretical Framework: This paper presents the key concepts and theories that underpin the research. Emotional intelligence, positive affect and customer satisfaction in the tourism industry are highlighted to provide a solid basis for understanding the context of the research. Method: The methodology used in this research is based on the Constructivist Knowledge Development Process (Proknow-C), which facilitates the organisation of a systematic literature review to select and analyse bibliographical references and generate the necessary knowledge. Results and Discussion: The resulting portfolio of 17 relevant articles in line with the object of the study made it possible to identify the main approaches proposed by the authors on this subject. In essence, the review of the literature showed a clear consensus on the relationship between the emotional intelligence and positive affect of service providers and customer satisfaction in the tourism industry. Research Implications: This research is useful for the academic community in conducting significant and relevant research on the study axes, laying the foundations to continue advancing in future lines of research. In addition, the results are profitable from a professional standpoint. Organizations in the tourism sector may reflect on and promote best practices in developing emotional and positive affect skills among their service staff given their influence on customer satisfaction. Originality/Value: This study contributes to the literature as scientific research on this subject remains scarce. Furthermore, the results can have an impact on the performance of tourism businesses and thus on the economic development of the destination.

Resilience to wildfires: Comparative insights of barriers and facilitators for spatial planning in Victoria and Chile

This paper explores the elements influencing and conditioning spatial planning processes for changing their systems based on new wildfire information. The research was approached as an inductive qualitative research, using a multiple case study strategy: the Chilean and the Victorian (Australia) spatial planning systems. The analysis considered the barriers and facilitators for change (willingness, understandings, and capacities), and the stages of processes of knowledge development for changing the spatial planning systems (identification, reframing, and implementation). Based on a cross-case synthesis of the two case studies, analytic generalizations about spatial planning's ability to change its instruments and practices for dealing with wildfires, and elements conditioning this ability, are suggested in the form of theoretical propositions: three overarching propositions, broken down into ten propositions specific to the stages of the process of knowledge development and change. These provide applied understandings of spatial planning mechanisms and processes that hinder or contribute to changing their instruments for dealing with wildfires. Furthermore, they suggest that the success of knowledge development and change processes requires the acceptance and use of the willingness, understanding, and capacity dynamics. Ultimately, this research contributes theoretical and practical insights for promoting wildfire resilience via the planning and governance of cities.

Global Trends on the Use of Artificial Intelligence in Nursing: A Descriptive and Evaluative Bibliometric Analysis Study

Introduction: There is a need to examine the use of artificial intelligence in the branch of nursing and to investigate the characteristics of the research conducted in this field. Aim: The aimed was to examine the characteristics of the current knowledge structure and development process in the field of the use of artificial intelligence in nursing. Method: In the descriptive and evaluative bibliometric analysis study, data were obtained from Web of Science database. All relevant studies conducted between 2004 and 2023 were included in the study. Data analysis was performed using R Biblioshniy software. Two hundred seventy-three studies were included in the study. Results: The most publications (n = 86, 31.50%) were made in this field in 2022. The most productive author in the field of nursing and artificial intelligence was Topaz, Maxim. The prominent topics in the studies were "virtual reality, artificial intelligence, nursing, machine learning, simulation, nursing education, education, pain, nursing students, natural language processing, nurses, robotics, deep learning and mental health". Conclusion: There has been a significant increase in the number of studies on the use of artificial intelligence in nursing and this area offers an active field of study for nursing researchers

Theorising the status of VET from the institutional logics perspective

ABSTRACT This article explores the historically contingent and normative descriptions of vocational education and training (VET) as a low-status alternative in Australia’s socio-economic process of skill and knowledge development. Rather than repeating well-rehearsed shibboleths, this retheorisation of how status works applies an institutional logics perspective as a novel addition to existing research in the sector. Historical reports and contemporary discourses sourced from submissions to a parliamentary inquiry into VET’s status are used to determine which logics are used in the sector. They demonstrate that the sector’s dominant institutional logics derive from the state, market and professional orders of society. These three share an emphasis upon the use of status to determine how organisations and individuals allocate limited and valuable attention to their operating environments. The institutional logics perspective provides a meta-theoretical challenge to traditional depictions of what status represents and, in turn, suggests how public policy can be re-imagined, thus improving the sector’s standing and consequent value propositions.

Internationalization of Chinese Manufacturing Firms: A Perspective from the Uppsala Model

Enhancing firm performance in the turbulent international situation has become an important issue in firm evolution. There has been a large amount of research interest in the rapid development of emerging international firms, but the relevant empirical studies are still limited. The purpose of this study is to investigate three factors that impact firm performance, utilizing the Uppsala model as a main theoretical foundation. Based on empirical analysis of 332 medium and large Chinese manufacturing international firms, this study finds that the degree of internationalization, knowledge development, and commitment processes have positively impact firm performance. This finding contributes to the international business literature's understanding of firm development in emerging markets and enhances the generalizability of the Uppsala model.

Knowledge Management: The Case of Xerox

Recently, the concept of knowledge has been universally recognized as a critical source of achieving competitive advantage for organizations and as an extremely important intangible asset. In today's complex, ever-changing and competitive environment, organizations are challenged in order to successfully manage a wide range of fluctuations, to continuously innovate and deliver value to their customers. To achieve all of the above, they must be open to new ideas and develop a clear understanding of the ways in which knowledge is created, transferred and applied within organizations. Knowledge has been approached as the understanding of a subject or phenomenon, on a theoretical or practical basis. Knowledge management (KM) has been frequently used in recent years as a scientific term, while it has been applied to a range of activity sectors and disciplines. The purpose of KM is to manage, create and enhance the knowledge and intellectual assets of organizations. The effective use of KM can provide a number of benefits to organizations, such as enhancing the quality of services provided, increasing the response time developing innovations, offering above the norm customer value etc. The development of organizational knowledge must be sufficient, so that it can diffuse within the organization and applied where it is needed. Knowledge is increasingly recognized as a critical, strategic resource of organizations. In this paper, secondary data were utilized in order to adequately fulfill the set research objectives developed by the researcher, based on the critical evaluation of existing knowledge. Secondary data was used, while the case study research technique was utilized to develop valuable lessons for the organizations. The organization studied (XEROX) is a rare case of successful implementation of KM and was chosen for this reason. The research objective was to conceptually clarify the concept of KM, link it to organizational performance and provide suggestions in relation to strengthening KM and consolidating organizational processes of knowledge development and transfer.

Gender gaps in research: a systematic review

Background Despite significant advancements in closing the global gender gap, there is still much progress to be made, particularly in the field of science and scientific research. Numerous studies have addressed this issue and identified a variety of factors that contribute to gender asymmetries in research. Methods This study aimed to identify the determinants of gender gaps in scientific research present in the most cited studies of the past ten years as a first step towards closing these differences. Through a systematic literature review that incorporated the Proknow-C Knowledge Development Process and Constructivism methodology. Results The results lead us to identify four dimensions to classify the determinants of the gaps in scientific research: academic supply, research policies, scientific production and researcher profile with their respective quantitative or qualitative indicators. Conclusions As a potential basis for further modeling that offers greater analytical and correlational depth, as well as the identification of targeted strategies aimed at reducing gender gaps in research.

Relationship between affective-motivational constructs and heart rate

The following survey study uses a quantitative research design to investigate motivational and affective aspects of students (aged 14–17) in a mathematical workshop on graph theory. Motivational and affective aspects are related to heart rate measurement (using the digital medium of a pulse watch) in mathematical knowledge development processes in an empirical-oriented mathematics class. Interestingly, a link between constructs on motivational and affective aspects and a heart rate measurement is describable. This gives further impulses for investigation and could be used in the future to determine the teaching phases or tasks in which students are particularly motivated.

Exploring the effect of EFL students’ self-made digital stories on their vocabulary learning

In spite of the growing interest in digital storytelling (DST) in the English as a foreign language (EFL) context, there is a lacuna in research on the role it plays in learning vocabulary. This sequential explanatory mixed-methods study explored the potential of collaborative learner-generated digital stories (DSs) for vocabulary knowledge development and students’ attitudes towards DST-based vocabulary learning experiences. The primary data sources included pre/post-treatment vocabulary tests, collective reflection journals, weblog comments, and interviews. Two experimental groups of undergraduate EFL students were engaged in collaborative DST projects and their vocabulary test scores were compared with those of students in two control groups. The quantitative data were analyzed using independent and paired samples t-tests. Constant comparative method was employed to analyze the qualitative data. As the results showed, the students that were involved in learning the new words through collaborative DSs in the experimental groups outperformed the students in the control groups. The findings further demonstrated that DST empowers the students to integrate vocabulary learning into immediate daily contexts, experience peer-promoted vocabulary learning, contextualize vocabulary in multimodal stories, personalize the vocabulary knowledge development process, and enhance cognitive-affective engagement with stories to learn new words. The students also stated that DST is not a stand-alone pedagogical approach and recommended using animated, game-based, immersive, synchronous, social media-based, and micro DSs to facilitate vocabulary learning. The study promises implications for technology-assisted vocabulary instruction.

Gender gaps in research: a systematic review

Background Despite significant advancements in closing the global gender gap, there is still much progress to be made, particularly in the field of science and scientific research. Numerous studies have addressed this issue and identified a variety of factors that contribute to gender asymmetries in research. Methods This study aimed to identify the determinants of gender gaps in scientific research present in the most cited studies of the past ten years as a first step towards closing these differences. Through a systematic literature review that incorporated the Proknow-C Knowledge Development Process and Constructivism methodology. Results The results lead us to identify four dimensions to classify the determinants of the gaps in scientific research: academic supply, research policies, scientific production and researcher profile with their respective quantitative or qualitative indicators. Conclusions As a potential basis for further modeling that offers greater analytical and correlational depth, as well as the identification of targeted strategies aimed at reducing gender gaps in research.

Challenges in Developing Wildfire Understanding from Wildfire Information through Spatial Planning Processes

This paper aims to explore the elements that condition and limit spatial planning processes for developing wildfire understanding from wildfire information. The central argument of this paper is that spatial planning’s ability to develop wildfire understanding from new evidence and experience is critical for improving spatial planning systems to better integrate wildfire considerations to promote settlements’ resilience to wildfires. The research involved using an inductive qualitative research approach for two case studies: Victoria (Australia) and Chile’s spatial planning processes for developing wildfire understanding from wildfire information. Based on the analysis of the case studies and cross-case synthesis, key elements that challenge planning processes were identified, and herein, they are discussed in terms of four general categories of the process of knowledge development: (a) identification; (b) ‘co-generation’; (c) reframing; and (d) implementation. The study identifies that the Victorian and Chilean spatial planning systems often fail to give spatial planning meaning to new and dynamic wildfire information due to key elements that constrain the processes of knowledge development. This implies that new wildfire information often does not translate into improvements in the planning system, which in turn entails missing the opportunity to promote settlements’ resilience to wildfires.

Dialectical Pluralism for Nursing Knowledge Development.

The purpose of this paper is to explore the potential of dialectical pluralism (DP) for nursing knowledge development. Nursing scholars have discussed ways of developing nursing knowledge, exploring the fit and relevance of various worldviews for knowledge development and examining the dynamic and perpetual processes of knowledge development. Scholars have argued that knowledge development occurs under a certain worldview to which the researcher adheres. Many nurses employ various worldviews, which can give rise to ontological and epistemological conflicts. DP can help nurses appreciate the diversity of worldviews and recognize the importance of implicit worldviews to generate more practical nursing knowledge. DP as a philosophical approach can enable nurses to communicate between diverse worldviews, become tolerant of conflicting differences, and develop an array of nursing knowledge.

Gender gaps in research: a systematic review

Background: Despite significant advancements in closing the global gender gap, there is still much progress to be made, particularly in the field of science and scientific research. Numerous studies have addressed this issue and identified a variety of factors that contribute to gender asymmetries in research. Methods: This study aimed to identify the determinants of gender gaps in scientific research present in the most cited studies of the past ten years as a first step towards closing these differences. Through a systematic literature review that incorporated the Proknow-C Knowledge Development Process and Constructivism methodology. Results: The results lead us to identify four dimensions to classify the determinants of the gaps in scientific research: academic supply, research policies, scientific production and researcher profile with their respective quantitative or qualitative indicators. Conclusions: As a potential basis for further modeling that offers greater analytical and correlational depth, as well as the identification of targeted strategies aimed at reducing gender gaps in research.

Entrepreneurial Capacities and Knowledge Development Processes – insights from a research project –

The importance to enhance entrepreneurial capacities and knowledge development in is part of the Europe 2030 strategy with the aim to advance a European entrepreneurial culture. Consequently, entrepreneurship education is considered essential and thus encouraged by European Commission. Europe is facing a high rate of unemployment according to International Labour Organization (2022) and thus entrepreneurship capacities need to be developed as a possible way for facing unemployment. To address this problem and identify the main entrepreneurial capacities and knowledge processes to develop those capacities a literature review and a focus group were performed. The results show that the ten students participating in the focus group identified as the most urgent entrepreneurial capacities to be improved in young entrepreneurs are critical thinking, technical knowledge, problem solving capacity, relational and communication capacities, and team working. Regarding the most relevant knowledge development processes to promote successful entrepreneurship, they suggested education and training for the practical transition from the idea to its realization.

Children engaging with partitive quotient tasks: elucidating qualitative heterogeneity within the Image Having layer of the Pirie–Kieren model

The paper presents findings from a study that examined, through the lens of the Image Having layer of the Pirie–Kieren model, the qualitative characteristics of the images that different children formed when engaging with eight, novel partitive quotient tasks. The Image Having layer is the first point of abstraction within the Pirie–Kieren model. Therefore, this research is significant in aiming to advance theoretical insight into how the notion of child-created images relates to the development of children’s mathematical understanding, in the context of novel for them tasks. This study adopted a qualitative, microgenetic research design and involved nine Year 5 (aged 9–10 years) children. Data based on children’s verbal responses and jottings were collected through multiple trials over eight individual sessions with each child. Analysis of 72 interview transcripts showed that children formed and used a range of different images that varied across tasks but also within the same task. This study provides a nuanced description of qualitative distinctions in the nature of child-created images. It thus reveals varied dimensions of a dynamic process of knowledge development and sense-making. This highlights, for educators, the need to be aware of and adaptive to the varied and dynamic dimensions of knowledge that children draw from, when dealing with novel tasks, and which change as children’s understanding of new mathematical content develops.

Implementing OSCE Exam for Undergraduate Pharmacy Students: A Two Institutional Mixed-Method Study

Introduction: This study evaluates undergraduate pharmacy students' and examiners’ perceptions of implementing OSCE exam.
 Methods: A sample of 185 undergraduate pharmacy students (138 from Zarqa University and 47 from Yarmouk University) and 20 examiners were invited to complete a quantitative survey and qualitative focus group discussion, respectively.
 Results: 103 out of 185 (56%, response rate) undergraduate pharmacy students completed the quantitative survey, with 11 examiners out of 20 (55%) agreeing to participate in the examiners' focus group discussion. Most pharmacy students agreed that OSCE exam was a practical and useful experience (74.8%) and should be part of the assessment in other pharmacy courses (61.2%). However, less than a quarter thought that OSCE exam was not fair (17.5%), very intimidating (20.4%), and needed more time (29.1%). Examiners were generally in favour of OSCE exam being well-organised and well-administered despite the need for a large place to conduct and a good number of pharmacy staff to implement.
 Conclusion: Pharmacy students and examiners agreed that OSCE exam is an excellent and preferable clinical assessment tool. This study provides a scheme to evaluate OSCE exam as a clinical assessment tool and would help policy-makers gain more insight into the impact of implementing OSCE exam on students' clinical knowledge and communicational skills development and learning process.

The Research on Middle School Mathematics Teaching Based on BOPPPS Model -- Taking the Teaching Design of "Determination of Congruent Triangles" as an Example

The Mathematics Curriculum Standards for Compulsory Education (2022 Edition) places higher demands on junior high school mathematics teaching, emphasizing students' active participation in classroom activities and the development of core literacies, mobilizing students' interest in learning as much as possible, fostering students' initiative and enthusiasm for learning, and making students the masters of the classroom, with the teacher merely a "guide" of knowledge, returning the classroom to the students. The BOPPPS model is a teaching model in which students participate in all aspects as well as play an important role in teaching objectives. Applying this model in middle school mathematics teaching can help teachers improve teaching efficiency and also increase the proportion of students' participation in the classroom. In this study, this model is applied to the design of middle school mathematics teaching, and the first lesson of "Determination of congruent triangles" is used as a case study for analysis. Through the introduction of real-life scenarios, specific and testable classroom objectives, review of old knowledge as a pre-assessment, active and participatory learning of students, post-test of the content in the classroom, and summary and self-evaluation of students, students can experience the process of knowledge occurrence and development, establish a systematic knowledge system of the content, develop students' core literacy, improve the teaching efficiency of the classroom, and provide a new direction for teachers to think about their teaching.

Digitalization in entrepreneurship education and its effect on entrepreneurial capacity building

Entrepreneurship education, the process of knowledge, skill, competency, and attitude development, aims to maximize the effectiveness of the entrepreneurial capacity building. The pandemic boosted the digital transformation of higher education and brought the online incubation platform NETMIB to life. This paper introduces this unique platform solution and utilizes online opportunities for skill and attitude assessment. An online survey-based research method was applied, and an online Entrepreneurial Orientation (EO) Index was developed as a valid scale for measuring entrepreneurial attitudes in online incubation programs. Based on the findings, student idea owners in the online incubation process have a significantly higher propensity to engage in business activities and a stronger desire for independence and achievement. The findings of this paper can contribute to the targeting and development of educational interventions in the incubation programs, and the online EO Index can be a useful tool among the performance measures of various incubation programs.Summary: Entrepreneurship education, the process of knowledge, skill, competency, and attitude development, aims to maximize the effectiveness of the entrepreneurial capacity building. The pandemic boosted the digital transformation of higher education and brought the online incubation platform NETMIB (Network of multidisciplinary ideation and business model generation) to life. This paper introduces this unique platform solution of online incubation and utilizes online opportunities for skill and attitude assessment. Since education aims to influence entrepreneurial capacity, measured by attitudes, the paper develops a self-assessment tool for online entrepreneurship education. Hypothesizes that there are significant differences in the attitudes of the members according to their role in the online incubation process. An online survey-based research method was used, and an entrepreneurial attitude construct was created concerning the member’s desire for innovation, personal control, achievement, and self-esteem. Based on the findings, student idea owners in the online incubation process have a significantly higher propensity to engage in business activities and a stronger desire for independence and achievement. The findings of this paper contribute to the targeting and development of educational interventions in incubation programs, and the online Entrepreneurial Orientation Index can be a useful tool among the performance measures of various incubation programs.

From wasted ferric sludge to valuable waste: a systematic review using the knowledge development process—constructivist method

From wasted ferric sludge to valuable waste: a systematic review using the knowledge development process—constructivist method

Potential for Rural Tourism Development around Hluhluwe iMfolozi Park, South Africa: A Local Community Perspective

Rural development remains critical in developing countries, particularly in those with large rural communities with little economic activity, such as South Africa. Rural tourism is becoming increasingly popular as an alternative to urban tourism. This study aimed at assessing the potential of rural tourism in the communities around Hluhluwe iMfolozi Park (HiP), which is situated in the KwaZulu-Natal province of South Africa. It adopted a qualitative research method that hinges on the explorative and interpretive paradigms and applied a purposive sampling method for data collection. Focus group discussions were conducted with the study participants. Content analysis was used to analyse the collected data. HiP and the surrounding communities have significant potential for rural tourism development due to the natural beauty, rich wildlife species, and major cultural and historical features that exist in this area and can attract many tourists. However, the local communities’ human capital development remains a challenge to be surmounted. The study recommends a gradual process of knowledge and skills development in the local communities to support the business side of rural tourism development and offerings.