Key User Research Articles

A provably secure authenticated key agreement protocol for industrial sensor network system

SummaryThe convergence of reliable and self‐organizing characteristics of Wireless Sensor Networks (WSNs) and the IoT has increased the utilization of WSN in different scenarios such as healthcare, industrial units, battlefield monitoring and so forth, yet has also led to significant security risks in their deployment. So, several researchers are developing efficient authentication frameworks with various security and privacy characteristics for WSNs. Subsequently, we review and examine a recently proposed robust key management protocol for an industrial sensor network system. However, their work is incompetent to proffer expedient security and is susceptible to several security attacks. We demonstrate their vulnerabilities against man‐in‐the‐middle attacks, privileged insider attacks, secret key leakage attacks, user, gateway, and sensor node impersonation attacks, and offline password‐guessing attacks. We further highlight the design flaw of no session key agreement in Itoo et al. Therefore to alleviate the existing security issues, we devise an improved key agreement and mutual authentication framework. Our protocol outperforms Itoo et al.'s drawbacks, as demonstrated by the comprehensive security proof performed using the real‐or‐random (ROR) model and the formal verification accomplished using the Automated Validation of Internet Security Protocols (AVISPA) tool.

Developing Website English Learning Application with Google Site to Enhance Grammar Understanding

Grammar understanding is the main point to get the English skill. This study explores the development of a website-based English learning application aimed at enhancing grammar understanding, utilizing Google Sites as the platform. The application was developed following the System Development Life Cycle (SDLC) - Waterfall Model, encompassing phases of requirements analysis, system design, implementation, testing, and deployment. The primary objective was to create an accessible, user-friendly platform that provides comprehensive grammar tutorials, interactive exercises, and quizzes to reinforce learning. During the development process, key user needs were identified, leading to the design of a structured and responsive website. The implementation phase focused on integrating multimedia content and interactive elements to engage learners and facilitate effective grammar practice. Testing involved both functionality and user experience assessments, with feedback indicating that the application successfully supported grammar learning, though some improvements were recommended for clarity and content breadth. The study concludes that using Google Sites for educational purposes offers a practical solution for creating accessible learning tools. The application demonstrated significant potential in enhancing grammar understanding among users, with future improvements suggested to expand the range of topics and interactive features. This project provides a foundation for further exploration of web-based language learning applications using low-cost, widely available platforms.

Optimizing medication guidance support for patients with cancer pain: development and evaluation of a pharmaceutical care system for healthcare professionals.

Effective management of cancer pain critically depends on timely medication administration and adherence to precise medication guidelines. In the context of limited time and a busy healthcare environment, tailoring the optimal medication schedule for each patient with cancer pain presents a significant challenge for physicians and clinical pharmacists. To address this challenge, we conducted a comprehensive analysis of healthcare professionals' needs in guiding cancer pain medication. By developing core features based on key user needs and continuously updating them, we have created the Universal Medication Schedule System (UMSS). We invited 20 physicians and pharmacists specializing in oncology or cancer pain to trial the system and assessed UMSS usage through distributed questionnaires. We identified five key needs of healthcare professionals in cancer pain medication guidance. Based on these needs, we (1) constructed a comprehensive drug information database, including basic information for 1135 drugs, 130,590 drug interaction data entries, and 1409 individual medication timing constraints, and (2) developed a web-based system that provides essential reference information such as drug interactions and dietary restrictions. It can create medication schedules and provide medication education tailored to the patient's daily routine. Participating evaluators unanimously agreed (100%) that the system aids in accurately assessing the risks of polypharmacy and quickly scheduling medication regimens. UMSS, by offering personalized medication schedule support, assists healthcare professionals in better managing patients' medication treatment plans. However, further improvements are needed in the automation of database updates and maintenance, as well as in integrating it with electronic health records.

Applying the Cognitive Walkthrough for Implementation Strategies Methodology to Inform the Redesign of a Selection-Quality Implementation Toolkit for Use in Schools.

Implementation strategies are key to enhancing translation of new innovations but there is a need to systematically design and tailor strategies to match the targeted implementation context and address determinants. There are increasing methods to inform the redesign and tailoring of implementation strategies to maximize their usability, feasibility, and appropriateness in new settings such as the Cognitive Walkthrough for Implementation Strategies (CWIS) approach. The aim of the current project is to apply the CWIS approach to inform the redesign of a multifaceted selection-quality implementation toolkit entitled ACT SMARTS for use in middle and high schools. We systematically applied CWIS as the second part of a community-partnered iterative redesign of ACT SMARTS for schools to evaluate the usability and inform further toolkit redesign areas. We conducted three CWIS user testing sessions with key end users of school district administrators, school principals, and educators. Our CWIS application revealed that end users found ACT SMARTS acceptable and relevant but anticipate usability issues engaging in the ACT SMARTS process. Results informed the identification of eleven usability issues and corresponding redesign solutions to enhance the usability of ACT SMARTS for use in middle and high schools. Results indicated the utility of CWIS in assessing implementation strategy usability in service of informing strategy tailoring and redesign to improve alignment with user and setting needs. Recommendations regarding the use of this participatory approach are discussed.

Australian Geotourism Discovery Platform: A Sustainable and User-Friendly Platform for Accessible Exploration of Geosites, Geotrails, Cultural, and Mining Heritage Sites

Geotourism focuses on an areas’ geodiversity and cultural landscape to provide visitor engagement, learning, and enjoyment. Geotourism is pivotal in achieving the Sustainable Development Goals (SDGs), as recognised by the United Nations. This study examines the development of the Australian Geotourism Discovery Portal (AGDP) and its role in promoting sustainable geotourism, aligned with Australia’s National Geotourism Strategy strategic goals, and in providing a framework for the development of digital platforms for geotourism. The AGDP’s development was guided by a deductive development approach to examine the link between Geographical Information Technologies (GITs) and SDGs and subsequently applying findings to a stakeholder-led design process aligned with the needs of identified putative user groups. With a focus on two key user groups, the ‘Grey Nomads’ and ‘Students & Educators’, we used our deductive approach to iteratively test and refine the platform’s development based on the key attributes and preferences of these user groups for different accessibility, educational, and experiential needs. The AGDP employed ESRI ArcGIS Hub Web-GIS technology to promote geosites, geotrails, mining sites, indigenous cultural heritage sites, and GeoRegions in Australia. The implementation of the AGDP highlighted the potential to enhance public understanding of Australia’s natural and cultural heritage and the significant opportunity to leverage emerging GITs in maintaining the sustainable development initiatives of the geotourism sector. The framework established provides a replicable model that can be adapted and applied to other regions around the world, offering a tool and process development that can be used in a range of stakeholder- and community-led sustainable development initiatives.

Understanding cardiac events in breast cancer (UCARE): pilot cardio-oncology assessment and surveillance pathway for breast cancer patients

PurposeIn Ireland, over 3000 patients are diagnosed with breast cancer annually, and 1 in 9 Irish women will be diagnosed with breast cancer in their lifetime. There is evidence that female breast cancer survivors are more likely to die of cardiovascular disease than their age-matched counterparts. Specific services for cancer patients suffering from cancer therapy related cardiovascular toxicity have led to a higher incidence of safe anti-cancer treatment completion. Such services are not widely available in our jurisdiction, and the purpose of this trial is to remedy this situation.MethodsThis protocol describes a prospective, single arm, pilot feasibility study implementing a dedicated Cardio-Oncology assessment and surveillance pathway for patients receiving multimodal breast cancer treatment. It incorporates novel biomarker and radiomic surveillance and monitoring approaches for cancer-therapy related cardiac dysfunction into routine care for breast cancer patients undergoing adjuvant systemic chemotherapy. ResultsDeclaration of results will via peer reviewed academic journals, and communicated directly to key knowledge users both nationally and internationally. This engagement will be critical to enable to healthcare services and policy sector make informed decisions or valuable changes to clinical practice, expenditure and/or systems development to support specialized Cardio-Oncology clinical pathways. All data is to be made available upon request.ConclusionDedicated cardio-oncology services have been recommended in recent literature to improve patient outcomes. Our protocol describes a feasibility study into the provision of such services for breast cancer.

DigiTRAC: Qualitative insights from knowledge users to inform the development of a Digital Toolkit for enhancing resilience among multiple sclerosis caregivers

BackgroundResilience-promoting resources are critically needed to support positive caregiving experiences for multiple sclerosis (MS) caregivers. A digital toolkit offers a flexible way to access and use evidence-based resources that align with MS caregivers’ interests and needs over time. ObjectiveWe explored the perspectives of key knowledge users regarding content areas, features, and other considerations to inform an MS caregiver resilience digital toolkit. MethodsTwenty-two individuals completed a demographic survey as part of this study: 11 MS family caregivers, 7 representatives of organizations providing support services for people with MS and/or caregivers, and 4 clinicians. We conducted nine semi-structured individual interviews and two focus groups. Data were analyzed using content analysis. ResultsParticipants recommended that a digital toolkit should include content focused on promoting MS caregivers’ understanding of the disease, its trajectory and available management options, and enhancing caregiving skills and caregivers’ ability to initiate and maintain behaviours to promote their own well-being. Features that allow for tracking and documenting care recipients’ and caregivers’ experiences, customization of engagement, and connectivity with other sources of support were also recommended. Participants suggested a digital toolkit should be delivered through an app with web browser capabilities accessible on smartphones, tablets, or laptops. They also acknowledged the need to consider how users’ previous technology experiences and issues related to accessibility, usability, privacy and security could influence toolkit usage. ConclusionThese findings will guide future toolkit development and evaluation. More broadly, this study joins the chorus of voices calling for critical attention to the well-being of MS family caregivers.

Articulation work for supporting the values of students attending class via telepresence robots

Robotic Telepresence (TR) is a promising medium for providing classroom access for students who are unable to attend classes in-person. While existing research has focused on TR’s usability, adoption, and embodiment, there is a need for research focusing on how TR supports key user values — like identity, privacy, and courtesy — in educational contexts. To bridge this gap, we engaged 22 university students in a field study using Beam telepresence robots, which enabled us to discern the key manifestations of these three values in classroom human–robot interactions. We also identified articulation work improvised by remote students to maintain these values. Based on our findings, we propose recommendations for use that can support these values and offer design recommendations for future telepresence robots. Our insights offer valuable guidance to educational institutions intending to integrate telepresence robots, as well as to their designers.

Public transportation means as seen by citizens: Approaching the case of the Dominican Republic

Especially in lowand middle-income countries, key constraints such as dense traffic flows, jams, and pollution constitute frequent issues that potentially explain many negative consequences in terms of (e.g.) efficiency, sustainability, and mobility safety. In this regard, recent evidence supports the idea that fostering public transportation is crucial to offering solutions for this difficult panorama. However, transport mode-related choices and shifts have been proven to depend highly on key perceptions and needs of potential users. The aim of this study was to analyze a set of key users’ perceptions, usage, and perceived quality of public transportation in the Dominican Republic, as well as to explore the most relevant features for Dominicans from the “desired quality” paradigm. For this research at a national level, data retrieved from a nationwide sample of 1254 inhabitants of the Dominican Republic was used, proportional to the ONE census in terms of sex, age, habitat, and region. Overall, the results show that the general quality of transportation is 6.70 points out of 10. The use of public transportation in the Dominican Republic has a medium-low rating and is very focused on urban buses (41 %) and public cars (27.1 %). Nonetheless, the metro remains the most highly rated means of transport (M = 8.75). Concerning the quality variables analyzed, the highest scores are for accessibility (M = 7.08) and frequency of service (M = 6.99). Further, Dominicans focus on improving comfort, vehicle conditions, and safety. This study constitutes a first approximation to the desired quality of public transportation for Dominican Citizens, which may help policymakers scope user-based needs in public transportation systems and encourage a more frequent (and friendlier) public transport use in the country.

Generating customer wealth by mobile-based agricultural extension services: BOP farmers in the emerging markets

Purpose This research was motivated by the recognition that the use of mobile-based agricultural extension services (AES) applications has become increasingly popular among the bottom of the pyramid segment in recent years. However, users’ adoption is determined not only by their perception of the technology but also by its perceived wealth. In other words, even though a technology may be perceived as advanced, if it does not fit users’ wealth perception benefits, they may not adopt it. Using an extended unified theory of acceptance and use of technology (UTAUT) perspective, this study aims to explore potential predictors of behavioral intention toward AES such as effort expectancy, performance expectancy, customer wealth (CW), social influence and perceived characteristics of innovation. Design/methodology/approach Potential causal connections between key UTAUT factors and users’ intentions to use the services are hypothesized. An integrated theoretical model was developed and tested against the empirical data collected from 336 AES users. A measurement model and structural equation model were tested using AMOS 22.0 and confirmed all 14 hypothesized relationships. Findings The results were consistent with the recent literature on mobile technology acceptance, confirming an unmoderated relationship between CW and the adoption of mobile-based AES. This research proposes a mobile AES user adoption model by integrating CW with the unified theory of acceptance and usage of technology (UTAUT). Originality/value This study establishes CW as an outcome of various relationships.

Navigating Land Conservation, Utilization, and Market Solutions: Insights from the Lanyang River Watershed, Taiwan

In the current fraught relationship between nature and human society, land conservation and utilization have spawned intensive conflicts that require mediation. The present study explores this issue of coordination between nature and society in a fragile watershed located in northeastern Taiwan: the Lanyang River Watershed. Land zoning in this area has been historically classified and legally implemented, and additional development is constrained by an application review process. Currently, additional land utilization is still in demand in sensitive areas of this watershed, such as for mining and tilling. Due to the geographically, geologically, and climatically fragile characteristics of the watershed, the hillside residents have benefited from the conservation of nature with comprehensive ecosystem services but are at the forefront of the loss of life and property caused by forest ecosystem degradation. They are one of the key local resource users and main stakeholders. Applying the contingent valuation method to survey the hillside residents, the present study assessed the economic value they receive from the comprehensive ecosystem services offered by the natural forest ecosystems. Their opinions are explored using a survey on their awareness of ecosystem damage, their opinions on damage compensation, and on the feasible compensation channels for damage. As the study results ascertained the high value of the comprehensive ecosystem services continuously delivered by the conserved forest ecosystem, the study affirmed that conservation in the area classified and zoned as sensitive is an economic beneficial policy. With a high regard for ecosystem services and awareness of the impact of degradation and of the general agreement for the feasibility of channels of damage compensation, the continuity of conservation for these comprehensive ecosystem services is the preferred strategy for the local hillside residents. To emphasize this further, the opinions of the local community at the intersection of nature and society, where there is a delineated land zoning framework, strongly favor conservation over intensive resource exploitation and agricultural expansion, making further development an unfavorable strategy.

Accessibility of digital systems in information retrieval by users with visual impairment

PurposeThis paper aims to evaluate the accessibility of digital information systems as a key usability attribute in information retrieval by users with visual impairment (VI), to inform development of accessible information systems.Design/methodology/approachThis study used a cross-sectional survey design based on the quantitative research paradigm. Data was collected from 117 students with visual impairments from selected public universities in Kenya, using a semi-structured questionnaire adapted from Web Content Accessibility Guidelines.FindingsThis study revealed that gender did not influence screen reader compatibility, alternative format preferences, perceptions of accessible content or digital library navigability. Instead, type of visual impairment, prior assistive technology (AT) training and digital library use frequency significantly impacted these attributes. Blind students reported positive experiences, favouring alternative formats, and expressed positive views on accessible content while those with low vision faced more challenges. Prior training in assistive technology and frequent digital library use resulted in higher screen reader compatibility and better navigability. Increased digital library use was linked to access to alternative content for those with prior assistive technology training.Research limitations/implicationsThis study contributes to the existing literature on accessibility of digital information systems for users with visual impairments. Further research is needed to explore other factors that may influence the accessibility of digital systems, such as the design of user interfaces as well as an evaluation of accessibility of digital systems for other categories of disabilities such as hearing impairment, physical impairment, autism and intellectual disability, among others.Practical implicationsThe findings of this study have practical implications for the design and development of digital systems such as digital libraries. Developers can leverage findings of this study to enhance compatibility of digital platforms with screen readers and provide alternative formats and accessible content. User-centred design principles can be used to create interfaces that are easy to navigate and friendly to users with visual impairments. Training programmes on assistive technology should be provided to users to enhance their skills and confidence in using digital systems.Originality/valueThis study contributes towards design and creation of navigable systems that are compatible with screen readers. The study also points out the importance of creating more inclusive and usable digital environments for persons with visual impairments.

The Role of Virtual Libraries in the Contemporary World an Analytical Study

Virtual libraries play a crucial role in the development of libraries and information profession, as well as the advancement of working methods and service levels in cultural institutions such as museums and archives. These libraries are a global phenomenon resulting from the information and communications technology revolution, facilitated by the World Wide Web. Furthermore, virtual libraries are not just a cultural, educational, and scientific necessity, but also serve as a vital means of providing accurate and relevant information to users. This study aims to address the impact of artificial intelligence technology on the operations of libraries and documentation centers. Through examples of its implementation in libraries, study explore how these technologies can enhance the provision of information. Additionally, the study discusses the current state and challenges faced by virtual libraries, while elucidating their key features and user utilization.

Conditional heavy hitter monitoring and application of heterogeneous graph streams based on sketches

Graph streams offer valuable insights into real network evolution in the era of big data. Heavy hitters and conditional heavy hitters focus on identifying entities with significant network traffic, revealing network data characteristics. In this paper, we present two methods, BLSketch and MHLSketch, for identifying heavy hitters and conditional heavy hitters in heterogeneous graph streams. BLSketch uses the bidirectional mapper, Bimap, for efficient query response times while retaining candidate information. MHLSketch uses min heap to preserve a minimal set of candidates to minimize storage space, excelling in space efficiency. The two methods can be incorporated with any sketch based graph summarization method, showing excellent adaptability. Experimental results on four real-world heterogeneous datasets of varying scales with the largest dataset containing millions of edges demonstrate our methods significantly improve the quality of query answering, outperforming state-of-the-art methods, with precision close to 1 and average relative error close to 0. We further combine our methods with density clustering to introduce the SDC model, which efficiently identifies hot regions and key users in Location-Based Social Networks (LBSN). In experiments, SDC outperforms traditional clustering by reducing up to 93.1% of cold Points of Interest (POIs) and shows strong potential for practical applications.

Code search engines for the next generation

Given the abundance of software in open source repositories, code search engines are increasingly turning to “big data” technologies such as natural language processing and machine learning, to deliver more useful search results. However, like the syntax-based approaches traditionally used to analyze and compare code in the first generation of code search engines, big data technologies are essentially static analysis processes. When dynamic properties of software, such as run-time behavior (i.e., semantics) and performance, are among the search criteria, the exclusive use of static algorithms has a significant negative impact on the precision and recall of the search results as well as other key usability factors such as ranking quality. Therefore, to address these weaknesses and provide a more reliable and usable service, the next generation of code search engines needs to complement static code analysis techniques with equally large-scale, dynamic analysis techniques based on its execution and observation. In this paper we describe a new software platform specifically developed to achieve this by simplifying and largely automating the dynamic analysis (i.e., observation) of code at a large scale. We show how this platform can combine dynamically observed properties of code modules with static properties to improve the quality and usability of code search results.

A study on satisfaction evaluation of Chinese mainstream short video platforms based on grounded theory and CRITIC-VIKOR

In recent years, Chinese short video platforms have experienced vigorous development, accompanied by increasing expectations and demands from users. This study aims to explore the factors influencing user satisfaction on mainstream Chinese short video platforms and provide a scientific and objective evaluation framework to support the enhancement of user satisfaction and the development of short video platforms. Through a combination of qualitative and quantitative research methods, multiple mainstream Chinese short video platforms were evaluated and analyzed. Firstly, semi-structured interviews with users were conducted using Grounded Theory to delve into the key factors shaping users' expectations, needs, and satisfaction towards short video platforms. Secondly, the CRITIC-VIKOR method was employed to assign comprehensive weights to various factors and to evaluate the satisfaction levels of the mainstream platforms. The study revealed that the core categories affecting user satisfaction include content quality and interaction, trust and values, and user experience. The weighted values of the main categories are as follows: interface and interaction design 0.124, personalized experience 0.115, platform stability and performance 0.075, privacy and security 0.133, user service and communication 0.060, social impact and values 0.124, content quality and diversity 0.088, social interaction 0.094, and advertising experience 0.186. Furthermore, the satisfaction evaluation of mainstream short video platforms indicated that bilibili platform garnered the highest user satisfaction among surveyed users. This study provides specific directions for improving user experience and enhancing user satisfaction for short video platforms, while also offering a evaluation framework based on Grounded Theory and CRITIC-VIKOR method for similar studies, thus expanding the theoretical and practical fields of user satisfaction research.

Assessing usability of University websites in meeting the expectations of students: a survey of literature

University websites are gateways to display resources offered by an institution (Mentes, 2012). As such first impression, attractiveness, controllability, helpfulness, efficiency and learnability as defined by Website analysis and measurement inventory (WAMMI) (Jabar et al., 2013) is critical in the design of websites. Unfortunately, most Universities Websites design are often driven by technology, organizational structure, or institution's objectives, rather than by its usability from the perspective of students (Undu & Akuma, 2018). This reduces chances of converting a prospective student into a current student after failing to get inquiries into enrollment opportunities in the university. To increase the usability of University websites it is necessary to increase the visibility and accessibility of all website related content. This result into the need of evaluating university websites a process that is very vague and a times usually unknown to most developers, which adversely then impacts the student experience when visiting such websites. To address this problem, standard usability metrics need to be considered to examine the university websites to analyze whether these websites are able to meet the requirements of customer number one who is the student. These metrics comprise of ease of use (simplicity), design (layout), navigation, organization, communication and content. Qualitative and quantitative approaches were used by different researchers to evaluate processes involved by analyzing questionnaires responded to by students after browsing several university websites. In addition, various technological innovations aimed at increasing and improving the web presence were used which involved re-designing of websites using the latest state of the art technologies so as to improve its usability as well as use of automated tools like Web Accessibility checker, HERA and WAVE. After reviewing different literature a valuable insight on key Usability, attributes for websites are noted to be of essence in designing website to meet students’ expectations.

Constructing a MOEA approach for product form Kansei design based on text mining and BPNN

Kansei Engineering (KE) is a product design method that aims to develop products to meet users’ emotional preferences. However, traditional KE faces the problem that the acquisition of Kansei factors does not represent the real consumers demands based on manual and reports, and using traditional methods to calculate relationship between Kansei factors and specific design elements, which can lead to the omission of key information. To address these problems, this study adopts text mining and backward propagation neural networks (BPNN) to propose a product form design method from a multi-objective optimization perspective. Firstly, Term Frequency-Inverse Document Frequency (TF-IDF) and WordNet are used to extract key user Kansei requirements from online review texts to obtain more accurate Kansei knowledge. Secondly, the BPNN is used to establish the non-linear relationship between product Kansei factors and specific design elements, and a preference mapping prediction model is constructed. Finally, BPNN is transformed into an iterative prediction value of non-dominated sorting genetic algorithm-II (NSGA-II), and the model is solved through multi-objective evolutionary algorithm (MOEA) to obtain the Pareto optimal solution set that satisfies the user’s multiple emotional needs, and the fuzzy Delphi method is used to obtain the best product form design scheme that meets the user’s multiple emotional images. Using the example of electric bicycle form design could show that this proposed method can effectively complete multi-objective product solutions innovation design.

Database Access Information Security Management Simulation under Big Data Platform

When people perform database access information security management, the traditional method cannot accurately verify the identity of the visitor, the credibility of the identity information, and the security management of the access information. With the widespread application of big data technology, the amount of data in databases is rapidly increasing, which brings new challenges to information security management. The main purpose of this study is to explore how to more effectively manage the security of database access information on big data platforms. Therefore, the trusted computing platform is established to implement database access information security management under the data platform. The method determines the user behavior is credible by establishing a behavior chain of behavior based on the user identity and measuring user operation behavior. For the user's private data, the encryption/decryption module is used for security protection, preventing data from being leaked through illegal copying. A trusted metric model based on the USB Key user identity is established and a trusted platform is established. By improving the ELGamal algorithm, the IMC/IMV metrics architecture is utilized to measure platform security attributes. In the first round of anonymous authentication, the identity authentication of the platform is completely completed, and the database access information security management under the big data platform is completed. The simulation results show that in 10 experiments, the transmission time delay of TCP/IP protocol is less than 200ms, and the security of database access information is enhanced after the encryption system is established in the database. This has certain theoretical enlightenment for the improvement of database security and the optimization of information security management.

Evaluation of the Effectiveness of Technology-Based Project Management Systems for Software Development

The article "Evaluation of the Effectiveness of Technology-Based Project Management Systems for Software Development" explores the efficacy of project management systems in the context of software development projects. In the dynamic landscape of software engineering, efficient project management is crucial for successful and timely delivery of high-quality software products. The study employs a comprehensive evaluation framework to assess the performance and impact of technology-based project management systems on software development projects. The research methodology involves a combination of quantitative and qualitative analyses, incorporating key performance indicators and user satisfaction surveys. The evaluation criteria encompass aspects such as project timelines, resource allocation, collaboration efficiency, and overall project success. By studying multiple case scenarios and employing a comparative analysis, the research aims to identify patterns, strengths, and weaknesses associated with different technology-based project management systems commonly used in the software development industry. The findings of this study are expected to contribute valuable insights to both academia and industry practitioners, shedding light on the optimal selection and utilization of project management systems for software development endeavors. As organizations increasingly rely on technology-driven solutions, understanding the effectiveness of project management systems becomes paramount for achieving enhanced productivity, streamlined workflows, and successful project outcomes in the ever-evolving field of software development.