Key Business Processes Research Articles

ЦИФРОВОЙ ДОКУМЕНТООБОРОТ В РАЗВИТИИ ПРОЕКТНЫХ СИСТЕМ СОВРЕМЕННОЙ ЭКОНОМИКИ

The modern environment forces the design system of any level to switch to the language of digital interaction and put into operation the demanded Internet services. The processes of intra-company planning are based on digital analytics, covering a solid set of indicators. Current big data technologies, the Internet of Things, and business analytics allow you to make management decisions quickly and flexibly and are able to produce an economic effect in the shortest possible time. There is a need to search for digital solutions for the effective functioning and development of project systems. The authors have made an attempt to substantiate the use of such digital technology as digital document management in solving the problems of development of project systems of different levels, contributing to increased management efficiency through integration, analysis and monitoring of various information. Within the framework of the presented research, the necessity of using digital document management is justified, its fundamentally important properties and functioning mechanism are shown, ensuring the interaction of participants, actual and potential users in order to create and exchange structured and formalized information in detail. The comparative characteristics of digital and electronic document management are given, their advantages and disadvantages of use at the subject level are revealed. The main aspects and requirements for the process of digital document management are formed, focused on the effective development of the project system at the subject level. A structural and logical model of the introduction of digital document management into the activities of the project system is proposed for the purpose of effective management of corporate content and full-fledged work with documents in digital format. The practical significance of the presented digital solution is to increase the efficiency of automation of key and auxiliary business processes in project systems both at the regional and subject levels of the economy.

Investigating Business Sustainability of Crowdsourcing Platforms

Nowadays, crowdsourcing has become a popular way of sourcing. As intermediaries that connect crowdsourcers and crowds, crowdsourcing platforms integrate state-of-the-art information technologies and specialized organizational functions to host and govern crowdsourcing projects. The extant literature on crowdsourcing has investigated numerous aspects of crowdsourcing platforms. However, a majority of studies are project-oriented and short-term focused. There is a lack of a holistic view of crowdsourcing platforms as enterprises with a developmental perspective. This study aims to address this issue by investigating business sustainability of crowdsourcing platforms. By considering temporal dimensions and multiple interpretations of business sustainability, a conceptual framework is proposed to investigate the sustainability of a crowdsourcing platform by analyzing the key business process, value co-creation, and business development, which is a major theoretical contribution of the study. A case study of LEGO Ideas is presented to illustrate the practical implementation of the proposed framework. Both theoretical and practical implications are respectively discussed.

Actor-oriented approach for business-process management of analytical system development

This paper aims at investigating the feasibility of an actor-oriented approach for modelling analytical systems development business processes. The study analyzes existing management challenges of analytical systems development processes, identifies key business process modeling approaches, and proposes a modeling approach based on actor-oriented approach with high flexibility and enhanced control over business artifacts. The article also describes examples of possible applications of this approach in a business process management tool.

Risk-based internal control of key business processes as a mechanism of economic agent's sustainable development

Subject. The article discusses theoretical and practical principles of internal control from the building stage to maintaining its effectiveness at a high level. Objectives. The aim is to examine various interpretations of internal control and internal control procedure concepts, detect difficulties of economic entities in developing, implementing, and managing the internal control, offer a model, enabling to systematize these processes through focusing on risk management of key business processes and harmonization of internal control procedures. Methods. The study rests on general methods of research, like logical analysis, generalization, grouping, and modeling. Statutory instruments in the sphere of financial and fiscal accounting and works by domestic authors serve as a theoretical framework for the study. Results. I analyze the internal control, considering the industry affiliation of economic actors. The interpretation of internal control concept is supplemented by a new element, i.e. ‘identification of key business processes’. The paper presents a matrix of internal control management, which is intended to mitigate risks inherent in key business processes. Conclusions. The said matrix may be used by any economic entity as a theoretical and methodological basis for building internal controls. The offered model and matrix enable to cover risk areas and mitigate significant risks, ensure the accuracy of financial reporting, and, as a result, sustainable development of economic entity.

A case study of the benefits of the IoT in the Qatari retail industry

Technological advancements have led to the creation of new paradigms like the Internet of Things (IoT). These technologies are moving the digital space into a period where they will power billions of devices leading to the transformations of products and services provided by businesses. Therefore, the main purpose of this study is to explore the benefits of deployment of the Internet of Things (IoT) in businesses using the case of the Qatari retail businesses. The study assumed an interpretivism research philosophical stance and an addictive approach to theory utilising the Technology, Organisation, Environment model to guide the research. The research data were gathered using a qualitative approach utilising semi-structured interviews as the method of data collection. Accordingly, the heads of information technology in the selected retail industry businesses in Qatar were interviewed to answer the main research questions. The findings uncovered that retailers in Qatar are using the IoT devices such as sensors, scanners, beacons, smart shelves, personalisation alerts, and FRIDs to enable their key business operations and processes. Even though the Qatar retail businesses are not concerned about the specific IoT devices utilised, the benefits of their deployment established from the study include automation of business processes (Technological benefits), efficiency and personalisation of customer requirements (Organisational benefits), and increased collaboration and supply chain optimisation within the entire Qatar retail industry (Environmental benefits). As such, the results of the study agree with the TOE model that technology, organisation, and environment are the driving forces behind technology adoption and utilisation. Finally, among practical implications, a collaboration between software developers and the retail industry project professionals will ensure that the IoT artefacts are designed with security mechanisms, thus enhancing the security and safety of the information gathered from the IoT devices. Further, the study offers guidance on the theoretical elements that contribute to the benefits of utilising the IoT in Qatar retail businesses.

MARKETING ASPECTS OF TOURISM ENTERPRISE DEVELOPMENT AT THE REGIONAL LEVEL UNDER THE INFLUENCE OF GLOBAL TRENDS

The aim of the work was to investigate theoretical and applied problems of tourism business development taking into account regional specifics and trends of changes in the demand for tourist services under the influence of global influences and threats. The article notes the strategic role of the tourist industry for socio-economic development of the region. It shows the profitability of using the modern marketing approach for the tourism industry for activation of consumer’s consumption and formation of loyalty to tourist services with the aim of creating competitive advantages of tourist enterprises in the new realities. Revealed the main global trends in changes of popitu for tourist services and identified a number of priority tasks for representatives of the tourist business under their influence, The article describes the status of the tourist business under their influence, which is associated with the processes of automation, technology, informatization, digitalization in the key business processes of tourist activity. The state of tourist potential at the level of the region is characterized and peculiarities of carrying out tourist activity at the micro level – an enterprise represented at the regional tourist market and gives tourist services to its clients are analyzed. The new types of tourist services, which can be realized in the conditions of the region by the enterprise of tourism sphere are defined. The attitude of consumers to new types of tourist services thematic focus on the regional level and established measures for solving the revealed problems with the aim of developing new areas of tourist activity of the enterprise. Examined the tools of marketing communication, which is used by the company in the regional tourism market. Presented recommendations for improving marketing communications of enterprises in the tourism industry at the local level with the aim of enhancing the impact on the consumers of tourist services. The need for innovation in the field of tourism and implementation of new marketing technologies, namely digital and branding, was revealed, with the aim of keeping the attention of consumers and establishing long-lasting constructive contacts between the tourist enterprise and customers, which will contribute to the development of tourist activity in the region in view of the trends of global changes in the tourism industry.

Intellectual and financial business processes optimizing the structure and cost of capital in cost-oriented management

The primary task for Ukrainian enterprises at the current stage of their development is to develop and implement effective mechanisms to improve the well-being of owners, and, in order to be able to increase the market value, enterprises need to carefully monitor the business processes and take measures to optimize and increase efficiency. The purpose of the work was to generalize the use of intellectual and financial business processes to find the optimal capital structure according to the criterion of maximizing the market value of business. The methods of analysis and synthesis were used to define the optimal approach to determining the cost of enterprise capital, the method of structural and functional modelling of business processes to determine the structure of enterprise capital, as well as the method of systematization to form the areas of application of the CAPM model. The key business processes characteristic of modern Ukrainian enterprises have been built and directions of strategic cost-oriented management of enterprise capital structure in conditions of the external environment instability have been developed, which can be used in the practical activities of enterprises to increase the efficiency of their functioning. The modelling of business processes is combined with the development of directions of strategic cost-oriented management of the enterprise capital structure on the basis of their analysis. The use of an approach to modelling business processes by Ukrainian enterprises can allow planning the financial activities of the enterprise with high accuracy and take into account both strategic and tactical aspects of business development, allowing for the instability of the external environment and the high cost of raising capital. The results of the research can be useful for financial analysts and managers of enterprises of various forms of ownership, as well as for potential investors who consider the possibilities of investing in a certain business and are oriented towards making management decisions based on the analysis of business processes

Moving enterprise resource planning (ERP) systems to the cloud: the challenge of infrastructural embeddedness

Cloud enterprise resource planning (ERP) solutions allow organizations to support and coordinate key business processes by leveraging virtualization. Nevertheless, moving ERPs to the cloud is not straightforward, and organizational cloud ERP initiatives raise multiple concerns. We conducted an in-depth systematic review of relevant research literature and identified six key concerns related to cloud ERP implementation: a) the introduction of new ERP work arrangements, b) the migration of legacy data, c) the assurance of compliance with extant rules and regulations for security, d) the continuous alignment between ERP functionality and business processes, e) the ongoing integration between ERPs and the rest of the organization’s application portfolio, and f) the establishment of adequate reliability levels. The identified concerns are associated with both transition management and operations supported by cloud ERPs. All the identified concerns are also related to the need to achieve infrastructural embeddedness. This need sets ERPs apart from other types of cloud-based applications, such as office automation solutions that do not have as many dependencies and exchanges with other systems and repositories within an organization’s information infrastructure. We argue that the challenge of embeddedness has different implications for organizations of different sizes, and we call for further empirical research.

Acute Approaches to the Development of Closed Cycle Economy in the Field of Hard Communal Waste Treatment

By methods of analysis and synthesis the article studies the problem of developing closed cycle economy in the field of hard communal waste treatment (HCW). Dynamics of waste making up was analyzed and its physical and mechanic properties and chemical composition were provided. The article gives economic tools, functions and classification of these tools that are necessary to organize the process approach to management. The authors put forward a promising scheme of treating HCW built on the basis of European experience and worked out the acute functional-structural scheme of the treatment system by the HCW complex, which demonstrates key business processes and tools of management. Such complex approach to describing the system of HCW treatment can simplify digital modeling of multi-variant business processes, such as burial of waste at waste-grounds, utilization at waste-burning plants, sorting and recycling at waste-recycling enterprises. Digital modeling with successful automated functional and cost analysis can give an opportunity to decrease uncertainty in the field of economic efficiency of managerial decision-making for rational HCW treatment and development of closed cycle economy in this sphere. A correct choice of approaches to the development of closed cycle economy in the field of HCW treatment can reduce the load on nature and support health of people.

THE BENEFITS OF INFORMATION SYSTEMS IN THE MANAGEMENT OF INDUSTRIAL ENTERPRISES

The ability to make good decisions on the deployment and use of information and communication technologies has become part of successful governance. The convergence of information, communication and multimedia technologies has created new business opportunities that will play a vital role in the economy and public life over the coming decades. On enterprises development in recent years has been dramatically influenced by the rapid development of technologies for processing and organizing them. These technologies share the role of an information integrator to support decision-making at all levels of the manufacturing enterprise. Enterprise resource planning is a key transactional application of enterprise information systems. Its main features include the ability to automate and integrate key business processes, functions and data across the enterprise.

Transformation of agriculture in the digital economy

The agricultural sector of the Russian economy is developing under the influence of digital technologies that contribute to the growth of competitiveness, which determines the relevance of this study. The Russian market of agricultural products is currently under economic sanctions that restrict trade and economic turnover and external relations. Despite the geo-political pressure, agriculture in the federal subjects of the country is successfully developing due to the purposeful course of the state on the systematic technological modernization of the industry. The Ministry of Agriculture of the Russian Federation has developed a project "Digital Agriculture", due to which it is possible to develop the industry on the basis of information technologies, and active work in this direction is carried out at the regional level. The dependence of agricultural producers on foreign technologies still persists. The introduction of digital solutions and equipment of domestic production will significantly increase the pace of the production intensification and the competitiveness of products, since the agricultural complex of the country has high potential. The article presents a study of the impact of innovative digital technologies on the development of agricultural production. The author applied general logical methods, systematization and scientific approaches to the analysis of the formation of the digital economy in the framework of increasing the production efficiency and improving the indicators of the agrarian economy as a whole. As a result, it was noted that the digital transformation of agriculture contributes to the modernization of production and high rates of its intensification, optimization of key business processes, and the improvement of financial and economic indicators of the industry enterprises. Digital solutions will have a positive impact on the quality of the production cycle stages, reducing the need for various types of resources and energy, and creating safe conditions for agricultural work. At the moment, there is an accumulation of successful experience in the implementation of digital solutions in the field of agricultural production, which is based on a project approach that unites various subjects of regional markets. Large agricultural holdings are implementing innovations at a faster pace, as they positively assess the planned effects. Positive dynamics in the management of business processes of industrial enterprises is provided by innovative technologies for monitoring the internal environment and conditions in which the preparation and organization of agricultural work is carried out.

Dynamic marketing capabilities as drivers of international channel integration: is this true for Latin American SMEs?

PurposeThis paper aims to determine the relationship between dynamic marketing capabilities (DMCs) and the integration of distribution channels of exporting companies from Latin American (LATAM) countries and how this relationship will impact the international development of a company.Design/methodology/approachThis qualitative study uses the explanatory multiple case approach of Yin (2011) to test the research questions, revise existing theories and establish causal relationships from semi-structured interviews that were applied to 15 Peruvian and Colombian companies. To analyze qualitative data and ensure credibility, the authors applied six stages of Sinkovics and Alfoldi’s (2012) methodology. For analysis, computer-based qualitative software was used.FindingsThe study reveals the following: a set of specific DMCs that effectively help agro-food companies generate synergy with their intermediaries to launch their first international ventures; a better understanding of how the market orientation as a DMC is, rather than a multi-dimensional organization which mediates other marketing processes; the impact of DMCs in channel integration that changes with respect to agents and distributors. Producers and distributors developed networking, market adaptation and innovation capabilities. At the same time, agents also developed market orientation capabilities to provide relevant product information, manage transactions and fulfill orders without regard to market adaptation capabilities.Research limitations/implicationsQualitative methodology was applied, limiting the generalization of the findings. The authors also emphasized the initial stages of internationalization without considering other advanced processes that could be useful for larger LATAM companies, which operate in different foreign countries and manage multiple channels. As a result, this study lays the foundation for establishing a model that will enhance a quantitative measurement to support the findings.Practical implicationsThis study illustrates specific marketing techniques that are useful to better identify and coordinate intermediaries, especially agents and distributors to ease their internationalization processes. The research also provides a framework for marketing managers to leverage the DMCs developed by the different actors of the distribution channel, as well as, obtaining positive outcomes in communication, information on products and services, transactions and customer service functions. Finally, managers and professionals can find a methodology to evaluate how DMCs can be developed to optimize their internationalization processes through the integration of the main channel functions. This will broaden their vision on the usefulness and scalability of this type of dynamic capabilities in key business processes for the generation and sustainability of competitive advantages.Social implicationsIf producers identify DMCs, they will promote ethical business practices that may reduce their vulnerability and risk with more experienced international intermediaries. This leads to favoring the socio-economic equity of the territories with traditional economies in which they operate.Originality/valueThe study provides a set of DMCs that influence the functions of distribution channels and favors international processes in small and medium enterprises which then offer a better understanding of the definition and applicability of this construct in the agro-food sector in LATAM. This study also gives a structural perspective to determine which functions of the distribution channel should be integrated and how depending on the type of intermediary (agents and distributors).

Strategic management of creative industries: A case study of university information institutions

The purpose of this paper is to summarize the experience of leading university libraries in attracting and using creative industries implementating strategic management. The study was conducted taking into account the previous experience by analyzing and systematizing the regulatory framework, information, and analytical materials on this issue, and conducting personal interviews with librarians. The results and conclusions were obtained on the example of libraries of seven higher educational institutions of Ukraine, which are included in the QS World University Rankings and the Times Higher Education.The paper illustrates an extremely unsatisfactory financial situation and insufficient funding for university libraries. But even in such conditions, they are transformed into informational institutions, which not only provide users with a comfortable educational space but also produce innovative information resources and implement creative projects. The most significant projects are analyzed. All seven libraries have development strategies in which their mission is formalized. In three strategies there are no quantitative guidelines for development and, accordingly, the timing of their achievement. In addition, three strategies do not have the understanding of the need for business activities, and their key business processes are not clearly defined. Another three university libraries lack significant international creative projects. Instead, all seven university libraries recognize the need for creative industries and successfully implement creative projects of national importance.The study emphasizes the need to apply a model of strategic management of creative industries on the example of university libraries. AcknowledgmentThis scientific paper published with support by British Council’s ‘Creative Spark: Higher Education Enterprise Programme’, project № 5742783597 – the ‘National Сentre for Сreative Entrepreneurship Development’ (NCCE).

Business reputation of the company as one of the most important components of the company's success

The paper examines the company's business reputation in detail as one of the most important components of a company's success. Currently, there is no doubt that goodwill is the most important intangible asset of the enterprise, despite the fact that it differs significantly from other intangible assets in its content, methods of acquisition or disposal, valuation methods. The paper presents an analysis of the issue of business reputation and shows its relevance, reveals such concepts as “reputation”, “business reputation”, methods of management and evaluation of business reputation of the company. Today, the problem of reputation management is experiencing a real peak of its relevance. “Reputation – a valuable intangible asset of the company, which accumulates over the years and can be destroyed immediately” – this phrase in one variation or another is constantly heard at conferences, flashes on the pages of business publications, appears in corporate business plans. Experts agree that a good reputation makes a company more attractive to investors, increases its capitalization, increases income, provides a stronger position in entering new markets and supports the general population. Obviously, to achieve a noticeable effect, any actions to manage business reputation, taken by the organization, must be long-term and systematic, be integrated into key business processes. Researchers publish research results that prove the positive impact of reputation on other parameters of the business model. There is no doubt that reputation must be managed. Therefore, this is exactly what was described in detail in the paper.

COMPETITIVE ADVANTAGES OF INSURER IN THE CONTEXT OF DIGITAL TRANSFORMATIONS OF INSURANCE BUSINESS IN UKRAINE

The paper substantiates the need to ensure the competitiveness of insurance companies as an imperative of their successful functioning and innovative development. It is noted that in the context of the development of digitalization and changing the conditions of market competition, the key task is the presence of competitive advantages in the insurer – its unique characteristics, skills, resources, results and opportunities that allow withstanding the competition that exists in the insurance market. Based on indicators of insurance companies assessment by potential consumers of insurance services, internal and external competitive advantages are systematized as the main competences of ensuring the competitiveness of the insurer. It has been established that the current stage of the development of the insurance business is accompanied by a large-scale digital transformation in all spheres of economic activity, and the progressive digitalization of insurance relations is a key competitive advantage of insurance companies. The necessity of changing traditional business models and introduction of technological innovations to ensure a new level of quality of insurance services and preservation of competitive positions in the insurance business environment is substantiated. The directions of providing competitive advantages of the insurer on the basis of digitalization are proposed, among them the development of online communications through the Internet and social networks, a flexible approach to the offer of insurance services, automation of the insurer's key business processes, underwriting on the basis of big data and advanced analytics, interaction with InsurTech companies. The advantages and disadvantages of the insurance business development on the basis of digitalization are determined. Keywords: digitalization, competitiveness, competitive advantages, competencies, insurance business, technological innovations.

Sustainability in supply chains: reappraising business process management

In the context of sustainable supply chain management (SSCM), business processes that enable process integration have been explored in a limited way. This paper offers empirical data in response to this gap by evidencing business processes that create sustainability value in the context of the supply chain—and, the role of a phased approach as an enabler. The data are derived from a case study (of 52 organisations) based on a sustainable cocoa supply chain network and the key business processes across that network. Eight business processes were identified as critical to SSCM—strategic planning, design, governance, integration, collaboration, pre-competitive collaboration, stakeholder management, and performance monitoring and evaluation. We demonstrate how business processes become bespoke sustainability processes in relation to SCM through a phased approach of alignment, implementation and maintenance.

The role of artificial intelligence in business transformation: A case of pharmaceutical companies

Artificial intelligence (AI) is of great interest to researchers and practitioners as a means of achieving the necessary progress in the pharmaceutical industry. However, the role of AI and ways of transforming companies are not well studied. The purpose of the paper is to identify exactly how AI affects the key and support business processes of pharmaceutical companies. We offer a qualitative interview study of five large, five medium, and five small pharmaceutical companies. Based on scarce literature on the role of AI in the pharmaceutical industry, we considered which business processes are subject to transform within it and how they do so. We determine that small pharma companies significantly change research and development, master data management, analysis and reporting, and human resource business processes under the influence of AI. Large pharma companies use AI to transform production, sales, marketing, and analysis business processes. In turn, medium-sized companies are in the middle and individually transform their business processes depending on their specialization.

Improving the Development Technology of an Oil and Gas Company Using the Minimax Optimality Criterion

The article deals with the problem of adaptation of the Russian oil and gas company (Novatek, Russia) to the rapidly changing external environment, the avalanche of data from competitors, and the need to filter important information for business development and the prosperity of the industry as a whole. The approach is based on the system of integrated software monitoring of key business processes at the enterprise developed by the authors—from the formation of the idea of a new product to its implementation to paying customers. The scientific novelty lies in the use of an optimization model that allows for minimizing the maximum losses of the investor at all levels of decision-making, from the distribution of capital between companies, to the optimization of internal reserves to increase the competitiveness of the company. The toolkit is a minimax model that allows you to redistribute the shares of investor influence at the portfolio level, and then within the business processes of each company selected by investors, in order to achieve the optimal solution in accordance with the selected estimated indicators. Application of the well-known portfolio investment models of Markowitz, Tobin, Sharp, etc. is not possible due to the lack of necessary data on the basis of which the probabilistic parameters involved in the model are estimated. Even if we get them, it is necessary to take into account the level of correlation influence of the technological process in the composition of each subsystem, which is unacceptable for the data used, as it leads to a strong increase in errors. Using minimax and a systematic approach allows you to minimize such errors by choosing a balanced concentration of distributed assets for both the investor and the buyer. To this end, a three-way analysis of the company’s development was carried out and a technology for comprehensive improvement of the company’s activities was developed in the following areas: the company’s rating in the industry, financial condition, and interaction with counterparties using merchandising technologies. Tools for optimal image zoning at the Novatek site using the minimax approximation criterion have been developed. The technology provides a procedure for creating a comfortable mode of image perception based on high-tech visualization of merchandising, zoning of the screen area, and a mathematical approach that allows you to develop a calculation algorithm.

The Role of B2B E-Commerce Tools in the Strategies of Russian Agro-Industrial Holdings in the Meat Industry

Aim. The presented study aims to substantiate the strategic role of B2B e-commerce tools for agro-industrial holdings in the Russian meat industry.Tasks.The authors identify global and national trends and patterns that increase the importance of e-commerce in the exchange of goods between companies; determine the role of B2B e-commerce tools in the strategic management systems of agro-industrial holdings; illustrate the strategic importance of B2B e-commerce tools for the development of agro-industrial holdings.Methods.This study uses the theory of strategy and the strategizing methodology developed by foreign member of the Russian Academy of Sciences (RAS), PhD in Economics, Professor V.L. Kvint to evaluate the role of B2B e-commerce tools in the strategies of agro-industrial holdings in the Russian meat industry. The positive effect of these tools on the population’s quality of life is highlighted as the main reference point of any strategy.Results. Global trends in the fields of robotics, digitalization, and global epidemics are increasing the importance of e-commerce, including in the meat industry, where agro-industrial holdings have a high potential to take leading positions. The urgency of seizing this opportunity is emphasized by the complex economic, political, and epidemiological situation that dictates the need for the strategic modernization of business. The theory of strategy and the strategizing methodology developed by V.L. Kvint define innovation as a source of strategic advantage. When considered from the perspective of Schumpeter’s concept of new combinations, B2B e-commerce tools can serve the purpose of reorganizing and developing a new sales market, making it possible to accelerate turnover with partners, increase the speed of demand analysis and sales management, optimize a number of key business processes, provide a flexible pricing policy, improve the image of enterprises, and create a strategic supply of demand for emergency periods.Conclusions. The introduction and use of B2B e-commerce tools can provide a number of competitive advantages for agro-industrial holdings, increasing their sustainability during emergency periods and improving the physical and economic accessibility of meat products to consumers.

Business Process: Modelling Based on Logistics and Management Concepts

The article discusses the option of modelling a business process using a logistics concept to optimise costs. The issues of influence on the formation of the model, the concept of optimising transport costs, and the costs of inventory management, in terms of production and economic efficiency, are considered. The mathematical and economic model of a typical business process is shown as a formed economic paradigm that materialises the process of conceptual integration of technological and logistic approaches in the process of implementing critical business processes of the company's current activities.The article also touches upon the issues of calculating logistics costs, both in the context of their points of origin, that is, by functional areas, and general accounting in the context of each business process. The options for calculating this category of costs are considered, in the general flow of both material and financial resources of a separate business process. From the standpoint of a logistic approach to managing the total operating costs of key business processes, options for a comprehensive study of the impact of logistics costs on the general operating activities of the company are analysed.The methodology for constructing a mathematical-economic model of a typical business process is described, taking into account the factors of influence of logistics concepts. Practical use of this methodology in real economic conditions is considered, and recommendations are given for adapting the methodology to specific parameters of the subject of the economic system. The proposed model outlines the fundamental approaches to the mathematically verified analysis of vital economic parameters that characterise the fluid nature of the economic components of the modern free market. The stated methodology, while not claiming to be complete coverage of the issues presented, nevertheless assumes the possibility of practical implementation of simulation modelling, economically crucial for current operational activities, fundamental business processes.