The influence of the molecular crystalline arrangement upon the state of a Jahn-Teller-active center has been investigated in crystals of the complex Cu(mtz)(6)(BF(4))(2), where mtz = 1-methyltetrazole. Crystal structures at 293, 123, and 93 K were determined by X-ray diffraction for the copper complex and at 293 and 100 K also for the analogous zinc complex, Zn(mtz)(6)(BF(4))(2). The respective lattice parameters for the copper complex at 293, 123, and 93 K are as follows: a = 18.137(4), 17.597(4), 17.575(4) Å; b = 10.247(4), 10.131(4), 10.133(4); c = 18.446(5), 18.531(4), 18.535(4) Å; beta = 112.62(2), 113.55(2), 113.61(2) degrees. Those for the zinc complexes at 293 and 100 K, respectively, are as follows: a = 18.153(2), 17.663(2) Å; b = 10.289(1), 10.159(2) Å; c = 18.506(3), 18.578(3) Å; beta = 113.21(1), 114.15(2) degrees. The crystal system is monoclinic, space group P2(1)/n (Z = 4), for all crystals with two crystallographically inequivalent pairs of centrosymmetric molecules, M(mtz)(6)(BF(4))(2), in the unit cell. The two inequivalent Cu(mtz)(6)(2+) complexes, Cu(A) and Cu(B), both exhibit Jahn-Teller distortions, but in different ways, the Cu-N distances for the unit on site A being 2.015(4), 2.031(5), and 2.384(5) Å at 93 K, while those for the unit on site B are 2.053(5), 2.126(5), and 2.204(5) Å. However, the Jahn-Teller radii of the two complexes, as calculated from the metal-ligand distances and the U tensors of the two CuN(6) units, were both found to be 0.41(3) Å. EPR experiments at room temperature on polycrystalline samples of the pure copper compound and of the copper-doped zinc compound confirm the presence of two different Jahn-Teller centers; both complexes are rapidly pulsating, but the CuN(6) units on site A are confined predominantly to one potential well of the warped Mexican hat potential, whereas the CuN(6) units on site B have density in all three wells. At 78 K, however, the spectrum of the polycrystalline material is consistent with a single site having an axial g tensor with maximum anisotropy (g( parallel) = 2.300(5), g( perpendicular) = 2.068(5)). While the low-temperature X-ray results also indicate a structure in which the Cu(A) center is exclusively populated in one potential well, the U tensor and potential well population data for the Cu(B) centers indicate that at 93 K a nonpulsating averaged structure based on tetragonally elongated CuN(6) units is being observed. The more pronounced preference for the CuN(6) octahedron on site A to show elongation in one specific direction, in contrast to that on the B site, appears to be due to the differing impacts of the local-site strains at the two distinct centers of symmetry, and a simple model for evaluating a crystal "packing" strain from the bond length data for the isomorphous zinc complex is described.