IT Development Research Articles

Agile Practices and IT Development Team Well-Being: Unveiling the Path to Successful Project Delivery

Agile methods have become popular in the field of software development, offering improved efficiency and product quality. Despite this widespread use, fewer studies have explored in one model their effect on job stress, psychological safety, job engagement, and enhanced job and career satisfaction, which are all the factors that can impact project success delivery. Our study surveyed software development teams with extensive agile experiences. The findings showed that agile practices have a positive influence on job and career satisfaction, better job engagement, improved psychological safety, and project success delivery. However, there are high levels of job stress reported that negatively affect job satisfaction and project results. Therefore, successfully implementing agile methods depends on maintaining sustainable development practices and improving the level of motivation in the agile teams.

AIOps and DevOps : Catalysts of Digital Transformation in the Age of Automated Operations

This article examines the pivotal roles of Artificial Intelligence for IT Operations (AIOps) and Development Operations (DevOps) as key drivers of digital transformation in contemporary organizations. As businesses increasingly rely on complex, distributed IT systems, the integration of AIOps and DevOps emerges as a critical strategy for maintaining operational efficiency, scalability, and innovation. Through a comprehensive analysis of current literature and industry case studies, we explore how these technologies are reshaping the landscape of IT operations, accelerating software delivery cycles, and enabling more resilient and adaptive infrastructures. The article delves into the evolving nature of release engineering, where automation and machine learning are becoming central to ensuring agile and robust IT systems. Furthermore, we critically assess the ethical implications of automated decision-making in operations, including issues of transparency, bias, and job displacement. Our findings suggest that while AIOps and DevOps offer significant benefits in terms of operational optimization and cost reduction, their successful implementation requires careful consideration of organizational culture, skill development, and ethical guidelines. This article contributes to the growing body of knowledge on digital transformation strategies and provides insights for practitioners navigating the complex intersection of artificial intelligence, automation, and IT operations.

From Traditional to Challenge-Based Learning: A Case Study

The rapid evolution of the information technology sector necessitates innovative educational methods not only addressing current industry needs but also anticipating future challenges. This study aims to explore the transition from traditional pedagogical approaches to challenge-based learning (CBL) within the context of an undergraduate course, "Ethical, Social and Professional Aspects of IT" (120 participants). It investigates how this methodological shift influences the development strategies of the course and the pedagogical outcomes for students, particularly first-year IT administration and development students engaging in practical group work. Employing a mixed research design, the study gathers data through reflections of the course staff, empirical study with students and analysis of the didactic changes within the course. It evaluates the effectiveness of problem-based learning (PBL) and CBL methodologies in addressing real-world IT ethics, social, and professional challenges with a focus on fostering creativity, problem-solving skills, and interdisciplinary collaboration. Preliminary findings suggest that CBL not only enhances students' engagement and learning outcomes but also bridges the gap between academic knowledge and practical application in the IT sector. The collaboration students provided insights into real-world challenges, improving students’ learning and administrative experiences at the university. Furthermore, the study highlights the advantages of integrating both PBL and CBL to cultivate a more dynamic and responsive educational environment. The shift towards CBL in the "Ethical, Social and Professional Aspects of IT" course at Tallinn University of Technology represents a significant step forward in aligning educational practices with the needs of the contemporary and future IT industry, preparing students for the complexities of the modern workforce, and contributing to a sustainable, innovative, and resilient economy. Further research is needed to fully understand the long-term impacts of this pedagogical shift and to refine the methodologies for broader application.

Managing distance e-learning knowledge in the digital age

ABSTRACT In parallel with the development of AI and IT, a variety of applications are being developed to solve various problems faced by people. One of these areas is called distance e-learning. Distance e-learning is a domain that interacts with many other domains. When distance e-learning is considered as a business process and its strategy is examined, it does suggest that the domains of ICT and knowledge management are of particular importance to it. This paper proposes a conceptual model for the integration of knowledge management, distance e-learning, ICT, and mighty AI. By using the proposed conceptual model, not only the challenges cited in the literature (facing e-learning) but also new ones that distance e-learning encounters can be successfully resolved. The development of the improved model is furthermore essential because of the fact that AI and ICT are constantly developing and they offer new solutions for all areas of life.

The influence of remote work on scrum-based information technology projects management: insights for success

PurposeThis research examines how recent changes in working practices as a result of COVID-19 – most often making knowledge-based work for technologists remote to the main office – are influencing the success of software projects managed by the Scrum process model. It explores the relationship between remote working and aspects that past empirical research has identified as important to project success within Scrum.Design/methodology/approachThe research used SPSS for descriptive analysis and structural equation modeling (SEM) to test the hypotheses relationships using SmartPLS 4, using a quantitative research design, a questionnaire was used and distributed electronically to the intended sample, which includes IT project managers, developers and designers in Jordan who work in projects that use Scrum methodology for their IT projects.FindingsThe study found that working from home on Scrum projects had a significant influence on project success and highlighted the need to meet the three basic psychological requirements of autonomy, competence and relatedness. Furthermore, this research revealed that both the ability to work from home and the use of Scrum contribute to project success, with Scrum acting as a mediator.Originality/valueThis study provides an understanding of the impact of adapting to remote working on project success using the Scrum framework. By filling this gap in the literature, the study generates insights that can also be extrapolated to situations in which people do not need to work remotely after a pandemic but might still anticipate and plan for new types of disruptions in the workplace.

Evolution of Information Technology: A Comprehensive Review

Pervasive computing, wireless sensor networks, and M2M communication have fuelled the Internet of Things. The IoT connects and interacts with many physical items using unique internet addresses. This article covers the structure and technologies of the Internet of Things (IoT). The Internet of Things (IoT) needs a standard structure. Thus, it begins with a complete explanation of architectural designs and then discusses communication protocols and standards. The article also includes a succinct review of common IoT protocols and standards, helping the reader comprehend the topic. It also provides concrete solutions and tactics for addressing Internet of Things issues. The essay culminates by demonstrating the practical applications of the Internet of Things (IoT). Nolan's Stages Theory offered a new perspective on commercial IT development in 1973. The rapid digital revolution has changed its underlying foundation, despite its continuous use. The initial idea focused on IT in production. Later, it expanded to include the complex relationship between IT and organisational strategy. Since its inception, the methodology has helped business and IT leaders navigate IT adoption without technical details. Nolan's Stages Theory still applies, but cloud computing, artificial intelligence, big data, and the Internet of Things require a more evolved approach. The rapid progress of technology has blurred the barriers between IT and other company functions, requiring a complete digital transformation strategy. Information systems and organisational structures have grown in importance and interconnection. As firms gained independence and flexibility, IT systems developed. IT integration into key company activities has transformed it into a strategic enabler. Nolan's strict methodology provides valuable insights into history, but it limits understanding of the dynamic and transformational forces altering the digital landscape. Contemporary studies emphasise the need for flexible and adaptive frameworks to accommodate the rapid pace of technological advances and their impact on organisational structures and business models. Nolan's Stages Theory is still significant in IT administration, although it has limitations in today's networked and data-driven business contexts. Future research should develop sophisticated and forward-thinking models to help organizations navigate the digital transition.

From greatest simplicity to full power

AbstractWhile language processing services are key assets for the science and technology of language, the possible ways under which they may be made available to the widest range of their end users are critical to support an Open Science policy for this scientific domain. Although providing such processing services under some web-based interface, at large, offers itself as an immediate and cogent response to that challenge, turning this view into an effective access to language processing services is an undertaking deserving a clear conceptual direction and a corresponding robust empirical validation. Based on an extensive overview of major undertakings towards making language processing tools available and on the design principles worked out and implemented in the PORTULAN CLARIN infrastructure, in this paper we advocate for a Research-Infrastructure-as-a-Service (RIaaS) model. This model unleashes accessibility to language processing services in as many web-based interface modalities as the current stage of technological development permits to support, in order to serve as many types of end users as possible, from IT developers to Digital Humanities researchers, and including citizen scientists, teachers, students and digital artists among many others.

Protectionism or let go? Evidence from IT investment in Chinese manufacturing firms

ABSTRACT From a global perspective, economic and trade disputes between countries are gradually increasing. Under the influence of the COVID-19 epidemic and war, the competition among the countries has become more intense. Lower trade barrier for economic cooperation or trade protection is becoming a concerned topic for governments and researchers around the world. This study uses the IT investment data from Chinese manufacturing enterprises from 2015 to 2022 to test the impact of international competition on technological development under environmental heterogeneity. The research results show that the external environment has an important impact on the technology performance of enterprises. After the COVID-19 epidemic, the IT investment performance of enterprises shows a “productivity paradox” situation. Further research shows that reducing tariffs and introducing international competition will be conducive to the development and utilization of IT by enterprises, which is supported in different market environments. This study verified that lowering trade barriers and introducing international competition to achieve win–win cooperation is still an important method for economic and firm development.

Method of Maximizing F-Synergistic Value in IT Development Projects for Self-Managed Organizations

The article is devoted to the formulation of the method of maximizing the F-synergistic value of IT development projects of a project-oriented organization, which was developed within the syncretic methodology of project management. The application of the proposed method is considered in the field of IT development projects of organizations involved in infrastructure restoration projects of Ukraine. The directions of scientific research in the field of value-oriented project management are analyzed. The previously unsolved part of the scientific problem is highlighted. Objects of value analysis in a project-oriented organization carrying out IT development were identified, among which stellarator projects were highlighted. A model for determining the value of a separate component of the system is presented. The concept of F-synergistic value is defined. Such a value is proposed to be calculated through the aggregate value of three clusters that create synergistic effects both within themselves (first-order value) and among themselves (second-order value). The clusters included: "IT + people" cluster, "projects + operational activity" cluster, "methodology + environment" cluster. Models for determining the value of a separate cluster and the aggregate F-synergistic value are proposed. Variations in the selection of weighting factors for evaluating value criteria are considered. Within the syncretic methodology, a method of maximizing the F-synergistic value of IT development of a project-oriented company is proposed. The model of 27 scenarios of the dynamics of the change of the multipliers of synergy of three clusters is presented. In the corresponding tables for each scenario, a hypothesis is put forward regarding the reasons for such dynamics for each scenario, as well as a model of further IT development of a project-oriented company in response to such reasons. According to the results of the development of the method of maximizing the F-synergistic value of IT development projects of a project-oriented organization guided by syncretic methodology, directions for improving the activities of such organizations were determined. An extended SWOT analysis of the proposed method was conducted. Conclusions based on the research are formulated, prospects for further research in the chosen direction are outlined.

The Effects of IT and Financial Development on Economic Growth in BRICS-T Countries: Insights from the Solow Growth Model

The aim of the study is to examine the impact of IT and financial development on economic growth in BRICS-T countries for the period 1990-2022 using the panel quantile technique. For this purpose, IT technology and financial development variables were added to the basic Solow model. According to the findings, the impact of physical capital stock on economic growth is positive in all quantiles. The effect of population growth on economic growth is significant starting from 0.4 quantile and the negative effect increases as the quantile level increases. Information technology, which is the subject of the study, positively affects economic growth and this effect decreases as the quantile level increases. The variables we used to represent the level of financial development, financial institutions have a positive but statistically insignificant coefficient sign, while financial markets have a statistically significant but negative coefficient sign. This negative effect increases as the quantile level increases.

Utilizing Cobit 4.1 and Balance Scorecard to Manage Information Technology Business Process in Higher Education Institution

Pamulang University's Information Technology Strategy Plan aims to develop a comprehensive strategy to maximize IT efficiency and effectiveness in the institution. Using the COBIT 4.1 approach, SWOT analysis, and Balanced Scorecard, this plan identifies strengths, weaknesses, opportunities, and threats in the current IT infrastructure and develops an integrated strategy for IT development. COBIT 4.1 provides a framework for managing and controlling IT by ensuring that IT processes support business objectives and meet stakeholder needs. The SWOT analysis explores the internal and external factors that influence IT at Pamulang University, while the Balanced Scorecard helps in establishing balanced strategic metrics and objectives across multiple perspectives, including financial, customer, internal processes, and learning and growth. This strategic plan is expected to improve IT management, support the achievement of Pamulang University's goals and facilitate data-based decisions for innovation and continuous improvement.

Research on barriers in developing intelligent transport systems in Ho Chi Minh City

and enhance the efficiency of the transportation network in large cities. The process of applying ITS in Ho Chi Minh City still faces many difficulties, limitations, slow implementation, and lack of synchronization. This study focuses on analyzing barriers affecting the development of ITS and proposes specific solutions to address those barriers. The study, through consulting stakeholders, uses statistical analysis methods to evaluate and identify key barriers and their level of impact. The results show an overview of ITS issues and at the same time, identify 11 main barriers affecting ITS development in terms of economy, society, technology, policy, human resources, implementation process, and interoperability. Based on the impact assessment, the study proposes a number of solutions to these problems, thereby contributing to providing a basis for the city to make assessments of barriers and develop appropriate development plans.

INFORMATION CULTURE IS THE BASIS FOR THE FORMATION OF PROFESSIONAL COMPETENCE OF SPECIALISTS

The purpose of the research of this article is to study publications and analyze scientific works on issues related to IC in order to determine the level of professionalism of the future engineer. This is necessary to provide the education sector with the methodology, practice of development and optimal use of modern IT, which is aimed at solving the psychological and pedagogical goals of training and education.

IT Applications for the Tuvan Language: Regional Practices and Future Plans

In the era of digitalization and globalization, the likelihood of the disappearance of small languages, including the Tuvan language is very high. One of the reliable and promising solutions for preserving a language is its inclusion in the digital space as a language of accumulation, processing and transmission of information, a language of communication on the Internet. Currently, a number of tasks aimed at preserving and popularizing the Tuvan language are being car­ried out within the framework of the state program to support the development of the Tuvan language in the Republic of Tuva. Various government agencies of the Republic of Tuva and interested IT specialists are working on the digitalization of the Tuvan language. Tuvan State University (TuvSU) also makes a significant contribution to the development and popularization of the Tuvan language. Teachers of the Department of Informatics of TuvSU together with scientists from the Faculty of Philology and the "Turkology" scientific and educational centerwork in the following areas: development of software products for teaching the Tuvan language, creation of software tools for text processing in the Tuvan language, creation of linguistic information resources. Along with TuvSU teachers, students from the faculties of physics, mathematics and philology also take part in this research work. The topics of students' coursework and final qualification papers are related to IT developments. This article presents the experience of research and development of teachers of the Department of Computer Science in the field of preservation, study and development of the Tuvan language using information and communication technologies in these three areas. In the first direction, electronic textbooks, interactive simulators, and mobile applications for teaching the Tuvan language are being developed. The second direction is focused on the creation of software products for processing texts in the Tuvan language — a morphological analyzer of the Tuvan language, program for checking Tuvan texts for plagiarism. The last direction is related to the creation of electronic dictionaries and translators for the Tuvan language, which can be used in all spheres of life.

Patient-centered clinical decision support challenges and opportunities identified from workflow execution models.

To use workflow execution models to highlight new considerations for patient-centered clinical decision support policies (PC CDS), processes, procedures, technology, and expertise required to support new workflows. To generate and refine models, we used (1) targeted literature reviews; (2) key informant interviews with 6 external PC CDS experts; (3) model refinement based on authors' experience; and (4) validation of the models by a 26-member steering committee. We identified 7 major issues that provide significant challenges and opportunities for healthcare systems, researchers, administrators, and health IT and app developers. Overcoming these challenges presents opportunities for new or modified policies, processes, procedures, technology, and expertise to: (1) Ensure patient-generated health data (PGHD), including patient-reported outcomes (PROs), are documented, reviewed, and managed by appropriately trained clinicians, between visits and after regular working hours. (2) Educate patients to use connected medical devices and handle technical issues. (3) Facilitate collection and incorporation of PGHD, PROs, patient preferences, and social determinants of health into existing electronic health records. (4) Troubleshoot erroneous data received from devices. (5) Develop dashboards to display longitudinal patient-reported data. (6) Provide reimbursement to support new models of care. (7) Support patient engagement with remote devices. Several new policies, processes, technologies, and expertise are required to ensure safe and effective implementation and use of PC CDS. As we gain more experience implementing and working with PC CDS, we should be able to begin realizing the long-term positive impact on patient health that the patient-centered movement in healthcare promises.

Designing Interfaces of Information System 'smart Household' Using the Persona Method

The article is dedicated to analyzing the processes of developing interfaces for the ‘Smart Home’ information system using the persona method. The integration of ‘smart’ technologies into the everyday environment of modern society plays a crucial role. However, the successful implementation of the information technology concept of ‘Smart Home’ significantly depends on the efficiency and convenience of interfaces that facilitate interaction between the comprehensive information system and various user groups. The authors present a methodology for developing a set of interfaces for the ‘Smart Home’ information system using the persona method, which enables the creation of interfaces that best meet the needs and expectations of different user groups. The paper examines the processes of analyzing the target audience, determining their needs, and systematically integrating data at all stages of developing relevant interfaces. This article can serve as a valuable source of original experience and new knowledge for IT professionals, interface designers, and developers of various ‘smart’ systems aiming to create efficient and personalized interfaces tailored to the specific needs, requests, and preferences of individuals for their convenient daily use.

Unveiling the Adoption and Barriers of Telemedicine in US Hospitals: A Comprehensive Analysis (2017-2022).

Telemedicine has emerged as a vital healthcare delivery model, especially pronounced during the COVID-19 pandemic. Our study uniquely focuses on an institutional lens, examining US hospitals to offer targeted policy implications. To investigate the trend in telemedicine adoption across US hospitals from 2017 to 2022 and analyze the institutional challenges they encounter, particularly in the realm of electronic health information exchange. Cross-sectional study leveraging data from the American Hospital Association's (AHA) annual surveys for the years 2017 to 2021 and the 2022 AHA IT Supplement Survey. The study includes a national sample of US hospitals, covering a diverse range of hospital types including large, nonprofit, teaching, and system-affiliated institutions. US hospitals form the study's participants, with a substantial response rate to the surveys. Key metrics include the number of telemedicine patient encounters, percentage of hospitals offering telemedicine services, and institutional challenges to electronic health information exchange. Telemedicine encounters saw a 75% increase, growing from approximately 111.4 million in 2020 to nearly 194.4 million in 2021. The percentage of hospitals offering at least one form of telemedicine service went from 46% in 2017 to 72% in 2021. Larger, nonprofit, and teaching hospitals were more prone to telehealth adoption, without notable urban-rural disparities. While over 90% of hospitals allow patients to view and download medical records, only 41% permit online data submission. Importantly, 25% of hospitals identified Certified Health IT Developers such as EHR vendor as frequent culprits in information blocking, with cost being the primary obstacle. The findings underscore the rapid yet uneven adoption of telemedicine services in U.S. hospitals. The results point to the need for comprehensive policy interventions to address the challenges identified and realize telemedicine's full potential in healthcare delivery and resilience.

IT개발 오프쇼어 아웃소싱 협력사 선정 평가기준에 관한 연구

With globalization and digital transformation accelerating, IT development companies are considering offshore IT development outsourcing to reduce costs and increase efficiency. IT development is a project that needs to achieve its goals based on limited time and resources. When offshore outsourcing, it faces the challenge of working with people of different cultures and languages in remote mode. Therefore, deciding which partner to outsource is an important decision that determines the project's success. This study aims to present evaluation criteria and their relative weights for selecting IT development offshore outsourcing partners. Based on the characteristics of tasks and literature research, ‘IT development project’, ‘offshore outsourcing’, and ‘non-face-to-face work performance’ were set as the top dimensions, and four sub-factors were derived for each. An AHP survey was conducted among experts from academia, and related public organizations to calculate the relative importance of the proposed selection factors. Despite the contribution of presenting a systematic methodology for partner selection, the comparison of importance with IT companies is addressed as future research.

Staffing of the electric power industry of the Russian Federation under conditions of digital transformation

The article considers the problem of implementing the process of digitalization of the energy industry, using the example of the Rosseti group of companies, a partner of the state corporation Rosatom in the field of IT development, from the point of view of staffing in the current state of the labour market. The purpose of the research work is to develop relevant mechanisms, search for modern personnel management tools in the context of digital transformation of the electric grid complex of the Russian Federation. The scientific novelty of the research is reduced to the following provisions: the main directions of digitalization of an electric grid company are systematized, on the basis of which the organizational and economic mechanism of the process of digital transformation of an electric grid company is modelled; a classification of modern tools of the business process of personnel management of an electric grid company is proposed. Methodology and methods. To study trends in the digitalization process of electric grid companies, general scientific methods are used (theoretical analysis of scientific works, empirical, logical, classification and modelling methods). A review of publications is carried out, which made it possible to determine the subject area of the research work. Results. The main processes within the electric grid company that will be transformed in the process of digitalization are considered, using the example of the Rosseti Group of Companies. Taking into account the considered areas of digitalization of activities, an organizational and economic mechanism of the digitalization process of an electric grid company has been formulated, which is distinguished by the rationale for the author’s definition of digitalization on the scale of the energy industry. The role of high-quality staffing in the implementation of digital processes and activities of electric grid companies is determined and specific requirements for applicant’s characteristic of the energy industry are identified. The structure of the human resource management business process is considered, digital tools are selected for each subprocess that will help improve staffing levels and the efficiency of using labour resources of the electric grid company. Discussion. An effective personnel policy aimed at maximizing the company's staffing with qualified personnel is one of the key solutions in increasing the reliability and sustainability of the energy industry during the period of digitalization. Standard tools in the field of personnel management may not work in the context of both a demographic personnel shortage and the current migration of labour resources to the defence and military industries. Constant adaptation of the used methods and practices of personnel management is required, taking into account the digitalization of this business process and the challenges that the energy industry of the Russian Federation currently faces.

Analysis of Information Technology Strategy in Multifinance Companies Based on Digital Present Information Website

Technology is needed both in the process of collecting data, information and activities to reduce the use of paper or paperless. According to OJK, a Financing Institution is a business entity that carries out financing activities in the form of providing funds or capital goods. Some of the benefits of IT strategy Making a roadmap for IT development and development both related to infrastructure, application systems, services and information security. With the data and information that can be collected, it can be managed and used in decision making through an analysis that can be used in looking at the policies and strategic decisions of the organization. With the IT strategy, companies can have strategies in securing data and system management in the organization, in particular, with the IT strategy, it can be used to segment the market and determine business focus to increase added value that can be provided to consumers or debtors. From making a checklist using the websites of 26 finance companies, it can be seen that the company's strategy in digitalization and information technology such as having applications, ISO 270001 standards, using marketing and payment channels as well as the use of financing glorification forms and financing applications shows that multifinance companies have begun to move to digitalization. If a multifinance company has an aggressive vision for asset development and digital present, digital channels are enhanced to increase the number of potential new customers entering through digital channels and of course by improving and maintaining data quality by using third party data and increasing payment channel cooperation to ensure more choice of debtor payments. With a moderate vision, the use of third party data to improve credit quality to improve or improve the quality of the asset portfolio of multifinance companies.