Introduction: Harassment in public transport faced by women passengers has been pushed to the sidelines failing to acknowledge the impact it has on both physical and mental health. Most incidents do not reach the authorities or the media, who often turn a blind eye to the existing problems. As a result, women develop a sense of insecurity that prevents them from using the public transport system. Women from economically challenged backgrounds often have no choice but to use public transport, as it is the cheapest and sometimes the only available mode of transportation. Aim: To understand the experiences of women passengers commuting by public transport in Chennai city, Tamil Nadu, and the incidents that led to their insecurity about using the public transport system. Materials and Methods: This qualitative study was conducted in the Department of Community Medicine, Sree Balaji Medical College and Hospital, Chennai, Tamil Nadu, India between November 2023 and March 2024 among women over 18 years of age who had been using public transport for daily transit for atleast six months. Qualitative data were collected through indepth interviews based on grounded theory among women who faced insecurity while traveling alone on public transport. Data saturation was reached after interviewing 20 participants. The transcribed data were analysed using Qualcoder software to identify relevant themes and subthemes. Results: In the current study, the majority of the women interviewed were between the ages of 18 and 50 years. Four major themes and 18 subthemes were identified through qualitative analysis. The four major themes were factors related to fear, social life, personal factors, and travel safety. Conclusion: The themes and subthemes highlight the gaps that have been overlooked by the authorities in the public transport system. It is crucial to understand that harassment occurring during transit, if not addressed immediately, will leave a lasting impression on women travelers, leading them to develop an irrational fear of crime that can have detrimental effects on their mental, physical, and social well-being. Further, research can be conducted using these themes, subthemes, and codes to develop a relevant research hypothesis that could be tested using quantitative study designs such as case-control and cohort studies.
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