Interpersonal Communication Strategies Research Articles

Exploring interpersonal communication strategies in the healthcare system: insights from Barangay health workers (BHW) in the Philippines

Effective communication between providers and patients is one of the most important factors for achieving better health outcomes in the delivery of healthcare and in order to achieve effective communication, the use of the right communication strategy is beneficial. In relation to this, Barangay Health Workers (BHW) are exposed to a lot of interpersonal communication between them and their constituents. With the lack of studies on BHW, it is important to understand the nature of their work by exploring the interpersonal communication strategies they use and how it helps them resolve healthcare miscommunication in their areas. This qualitative research was guided by interpretative phenomenological analysis in analyzing the experiences of BHW in terms of communication. The data was gathered from 18 BHWs using semi structured interviews. Based on thematic analysis, the following are the interpersonal communication strategies employed by BHWs’: interaction in a face-to-face context, usage of a particular language as means of communication, use of non-verbal communication, informing in an appropriate manner, use of electronic devices to transmit information, and observance of ethical communication. The participants also shared the contribution of these strategies towards overcoming miscommunication: helps in relaying information effectively which leads to better understanding of constituents, helps reduce conflict between the BHW and the constituents, and helps encourage constituents and change their perceptions.

Interpersonal Communication Strategies for Counseling Teachers in Overcoming Student Delinquency at Nurul Falah High School Jakarta

Interpersonal communication is communication that occurs between two or more people, who have a clear relationship, done face-to-face both verbally and non-verbally, with interpersonal communication will be able to affect the relationship between one another and connected in a certain way. Interpersonal communication is used by counseling guidance teachers in overcoming student delinquency at SMA Nurul Falah Jakarta. The purpose of this study was to determine the interpersonal communication strategies that were carried out between counseling guidance teachers and students in overcoming student delinquency at Nurul Falah High School Jakarta and to determine the inhibiting factors of the counseling counseling teacher's interpersonal communication process in overcoming student delinquency at Nurul Falah High School Jakarta.

Strategi Komunikasi Antarpribadi Orang Tua Tuli dalam Pendampingan Anak di Masa Pubertas

Interpersonal communication in family relationships is an important thing for everyone, including deaf parents. Communication between parents and children will affect the formation of children's character and nature. Therefore, a communication strategy is needed in providing assistance to children according to the needs and conditions of the child, especially for children entering their teens. This study was conducted with the aim of finding out how the interpersonal communication strategies of parents with deafness with their children who have normal hearing are in mentoring during puberty and the challenges they face. The theory used in this research is the theory of CMM (Coordinated Management of Meaning). This research is a qualitative descriptive study that collects data through semi-structured in-depth interviews with three deaf parents. The results of this study indicate that each informant has a strategy in providing assistance during puberty. Two informants use a catalyst strategy, and one informant uses a hanging sword strategy.

Therapeutic Communication Experience of Nurses With Chemotherapy Patients in a General Hospital

Cancer patients have special communication needs. Therapeutic communication can help patients, families, and care teams make decisions and improve patients’ well-being and quality of life. This study aimed to understand the therapeutic communication experience of nurses with patients undergoing chemotherapy. This study employed a descriptive phenomenology design using in-depth interviews involving eight key participants and one associate participant. The key participants were nurse practitioners, and the associate participant was the vice head of the chemotherapy ward. The results of interviews and field notes were analyzed using Colaizzi’s method of data analysis. Nine themes emerged from this study that is therapeutic communication is perceived as beneficial for patients, therapeutic communication is perceived as useful for nurses, patient conditions that hinder therapeutic communication, nurse conditions that interfere with therapeutic communication, personal therapeutic communication strategies, interpersonal therapeutic communication strategies, regular chemotherapy training, training for ongoing therapeutic communication, and chemotherapy-related information media to facilitate therapeutic communication. The study results suggest the need for chemotherapy training and continuous therapeutic communication for nurses in the chemotherapy ward of a general hospital.

Influence of Interpersonal Communication on Hotel Performance: A Case of Classified Hotels along the Kenyan Coastal Tourism Hub

Kenya’s coast is a renowned tourism hub, thanks to its natural beaches, a serene environment and world-class hotels. Unfortunately, these hotels’ average check has been inconsistent. Insecurity, seasonality challenges, and frequent travel advisories have been pointed out as some of the contributing factors to the trend. Interestingly, other destinations facing similar challenges bounce back so fast thanks to their inventive approaches to reducing guest churn. It is not clear whether Kenya’s coastal classified hotels have adopted such strategies. This study sought to assess whether communication approaches could improve hotel performance in classified hotels in Kenya’s coastal tourism hub. It targeted hotel guests of the 15 classified hotels in Mombasa County, based on a descriptive research design. A stratified sampling technique was adopted where three strata based on the hotels’ star ratings were formed settling on the 384 guests, 26 for each of the hotels. Both a questionnaire and an interview schedule were developed for data collection. The results revealed that there was a significant relationship between interpersonal communication and hotel performance in classified hotels in Mombasa County (R=0.795; P=0.000) These findings serve as a red flag to classified hotel managers to re-innovate interpersonal communication strategies used to maximize hotel performance.

The means to substantive performance improvements – environmental management control systems in ISO 14001– certified SMEs

PurposeThis study aims to address how the ISO 14001 standardisation and certification process improves substantive performance in small to medium-sized enterprises (SMEs) through the development of an environmental management control system (EMCS).Design/methodology/approachA qualitative cross-case interview design with those responsible for the implementation of an environmental management system (certified to ISO 14001) in SMEs is adopted to inductively “theorise” the EMCS.FindingsThe design and monitoring of environmental controls are often beyond the scope of the SMEs’ top management team and include extra-organisational dimensions such as the external audit and institutional requirements. This suggests more complex control pathways for SMEs to produce EMCS that primarily function as packages and are broader than the analytical level of the firm. Here, controlling for environmental performance exists at strategic and operational levels, as well as beyond the SMEs’ boundaries.Practical implicationsVarious internal controls are put forward for SME owner-managers to meet environmental targets (e.g. gamification and interpersonal communication strategies). This builds upon a broader accountability perspective wherein formalised hierarchical control is only one route for ensuring sustainable action within the ISO 14001-certified SMEs.Social implicationsThis study contributes to a more sustainable society through developing an understanding of how environmental sustainability is substantively managed by SMEs to improve performance for current and future generations.Originality/valueThis paper, to the best of the author’s knowledge, is one of the first to establish how SMEs control for environmental sustainability from empirically derived evidence. In doing so, it provides an example of the EMCS for the SME context.

Implementation of Interpersonal Communication to The Broken Home Family in Psychological Rescue Effort

The purpose of this study is to determine how interpersonal communication is important in broken home families so that children do not develop psychological disorders or violate norms. Broken families are a social phenomenon that should not occur but has become common in Indonesia. This study employs a qualitative descriptive method, with data collected through interviews, observations, and documentation. According to the findings, eight factors contributed to a broken home: 1) communication disorders, 2) egocentricity, 3) dissatisfaction, 4) economy, 5) time, 6) lack of education, 7) third party disturbances, and 8) disturbances. psychological. Parents play an important role in establishing interpersonal communication so that no more children engage in harmful behaviors that violate norms. Furthermore, parents implemented a number of interpersonal communication strategies in order to establish an intimate and intimate relationship with their children.

A Theoretical Review on the Role of English as a Foreign Language Teachers' Self-Disclosure in Shaping Classroom Climate and Immediacy.

Teachers’ interpersonal communication skills and strategies have been widely considered effective pedagogical tools in academia. Despite the growing research in this area, unraveling the power of English as a foreign language (EFL) teachers’ self-disclosure in shaping classroom climate and immediacy has been relatively left intact. To fill the gap and provide new insights into this strand of research, the present article was an effort to present a theoretical analysis of the interplay of self-disclosure, classroom climate, and immediacy. In so doing, the definitions, conceptualizations, dimensions, underlying theories, and empirical evidence in support of the interaction among these three constructs were presented. Moreover, practical implications for EFL teachers, teacher trainers, and L2 scholars were provided to raise their awareness of interpersonal communication skills and their outcomes in academia. Finally, the study provided some suggestions for further research in this line of inquiry.

Strategi Komunikasi Interpersonal Guru Dalam Menanamkan Nilai-Nilai Islam Pada Anak Autisme

This study is entitled Teachers 'Interpersonal Communication Strategies in Instilling Islamic Values in Autistic Children aims to determine how teachers' interpersonal communication strategies in instilling Islamic values in children with autism, what factors affect its success and obstacles.This study uses a qualitative approach with descriptive methods. The paradigm used is constructivism. The theories used are self disclosure by Sidney Marshall Jourard, symbolic interactionism by George Herbert Mead and Blumer, and Gerald Miller's Interpersonal Communication Strategy. students, using media, giving examples of actions, special treatment, habituation, as well as assertiveness. Factors of success that teachers do is by being a creative teacher, the existence of supportive facilities, patience, and cooperation between the school, parents, community. The obstacles are that autistic students have poor communication skills, are easily upset and difficult to communicate, have a mood that is easily changed and difficult to understand their speech, often engrossed in their own world, like to attack, and seek attention. How to deal with it patiently, straighten and direct better, give space to students, adjust conditions, be firm, and dare to stop students.

Good works well publicized? Understanding L. Ron Hubbard’s interpretation of Effective Public Relations

Scientology’s public relations function is based on research and writing by L. Ron Hubbard, who studied public relations and drafted documents directing Church communication strategies. Hubbard annotated the textbook Effective Public Relations, which was reprinted for Church practitioners. Textual analysis shows Hubbard was particularly interested in redefining key concepts, emphasizing interpersonal communication strategies, and selectively adopting media relations strategies. The findings suggest that he used the annotations to appropriate the text and position himself as a communications expert. Evidence suggests Church communication practitioners continue to follow Hubbard’s recommendations.

Strategi Komunikasi Interpersonal Orang Tua dalam Meningkatkan Minat dan Bakat Anak di Kelurahan Suka Raja, Kecamatan Medan Maimun, Kota Medan

Communication strategy is the capital used in dealing with the community in Sungai Deli, Sukaraja urban village. as well as interpersonal communication strategies of parents to their children. Meanwhile, education is a positive contribution used in carrying out communication activities. The analytical technique involved usesqualitative reasoning that directs children as the target of reasoning. students become communicators who bridge children as communicants to find goals and develop existing interests and talents.Changing the paradigm of parents to get their children to go to school is an effort that is expected to be an output of awareness of the importance of education .

STRATEGI KOMUNIKASI INTERPERSONAL KEPALA DESA DALAM UPAYA PENCEGAHAN COVID-19 DI DESA KALIAMAN KECAMATAN KEMBANG KABUPATEN JEPARA

This research is motivated by the increasingly widespread spread of the Covid-19 virus, resulting in restrictions on interacting. Based on these problems, the Kaliaman Village Head took follow-up actions in preventing Covid-19 through interpersonal communication strategies. Interestingly, in this case, what interpersonal communication strategy does the Village Head do to the community. Therefore, it is appropriate to conduct a research entitled "Interpersonal Communicatidon Strategy of the Village Head to the Community in Efforts to Prevent Covid-19 in Kaliaman Village." This study aims to 1. To find out the interpersonal communication strategy of the Village Head to the community in an effort to prevent Covid-19 in Kaliaman Village, Kembang District, Jepara Regency. 2. To find out the supporting and inhibiting factors of the Village Head's interpersonal communication strategy to the community in an effort to prevent Covid-19 in Kaliaman Village. This type of research is a qualitative research with descriptive method. This data was obtained from interviews, observations and documentation. The results show that 1. The Head of Kaliaman Village, Kembang District, Jepara Regency in preventing Covid-19 dominates interpersonal communication which classifies them as Musren Bangdes (Village Planning and Development Deliberation), Downward Vertical Communication (Downward Communication), Cultural Communication (communication to residents) , Media socialization (banners and hand washing).2.The supporting factor for preventing Covid-19 in Kaliaman Village is the collaboration between the Kaliaman Village and the Jepara Regency government, the Village Task Force, Village Volunteers, and the Kaliaman Village apparatus, The inhibiting factor is that the inhibiting factor comes from the community itself

Effect of a National Nutrition Communications Campaign on Stunting Awareness and Promotion of Exclusive Breastfeeding Behavior among Rural Indonesian Mothers

Background: Stunting affects 37% of Indonesian children and has lifelong consequences for the affected child. Childhood stunting can be prevented by promoting exclusive breastfeeding (EBF) and helping mothers overcome barriers to EBF. This study aimed to examine the effect of a National Nutrition Communications Campaign (NNCC) on stunting awareness and promotion of exclusive breast­feeding behavior among rural Indonesian mothers. Subjects and Method: Data came from interviews and a cross-sectional survey of 1,740 mothers with children under the age of 2 in three Indonesian districts, from November 2015 to March 2018. Measures included exposure to two different NNCC interventions: multi-media messages (media) and interpersonal communication strategies (IPC) and associations with stunting knowledge, breast­feeding knowledge, and breastfeeding perceptions/intentions. The data were analyzed by a multiple logistic regression. Results: Exposure to NNCC was positively associated with knowledge toward EBF (OR= 1.56; 95% CI= 1.10 to 2.19; p= 0.043), awareness of the importance of nutrition during the first 1000 days of life (OR= 1.90; 95% CI= 1.43 to 2.52; p<0.001), and having heard of stunting (OR= 1.93; 95% CI= 1.41 to 2.63; p<0.001). Exposure to IPC was positively associated with knowledge toward EBF (OR=1.78, CI95% 1.37 to 2.30, p<0.001), awareness of the importance of nutrition during the first 1000 days of life (OR= 3.02; 95% CI= 2.40 to 3.80; p<0.001), knowledge of EBF benefit to prevent stunting (OR= 3.05; CI 95%= 2.33 to 3.98; p<0.001), and having heard of stunting (OR= 3.15; CI 95%= 2.49 to 3.98; p<0.001). Exposure to IPC was a significant predictor of an intention to engage in EBF (p <0.050). Conclusion: These findings point to practical recommendations for national level social and behavior change communication efforts. Future campaigns should aim to be inclusive of: 1) mass media (tele­vision, radio, billboards, and social media) to promote health as these efforts provide for wide exposure while maintaining impact; and 2) IPC (face-to-face communications, classes, and support groups) as these efforts increase knowledge and impact on behavior, beliefs and intentions.

INTERPERSONAL COMMUNICATION STRATEGIES IN THE LISTENING PROCESS DURING THE COVID 19 PANDEMIC (DEPOK CITY RESIDENTS)

Good communication is needed in conveying messages, one of which is interpersonal communication or what is called interpersonal communication (interpersonal). This is done by individuals to exchange ideas or thoughts in other words to hear what is being said. Interpersonal communication can be done in verbal and nonverbal forms, not only about what is said and what is received. But how it is said, in the body language used, and the facial expressions that are given. This is very much needed during the Covid 19 pandemic, so that residents of Depok City can be given messages directly on their understanding of Covid 19.. The purpose of this study was to identify and describe interpersonal communication strategies in the listening process to Depok residents during the Covid 19 pandemic. The research method used was through observation and in-depth interviews with the Task Force. The results of the research by residents of Depok City understand and want to carry out what the Depok government hopes are by obeying what was done and not done during the Covid 19 pandemic. In addition, the participation of the community takes part in overcoming the problems that befell the Indonesian nation, especially the citizens of Depok City.

Effect of a storytelling intervention on the retention of serodiscordant couples in ART/PrEP services at antenatal clinic in Namacurra province in Zambézia, Mozambique

BackgroundSub-Saharan Africa reported 550,000 new HIV infections among women in 2018. Pregnancy and the postpartum period are associated with an increased risk of HIV acquisition (adjusted risk ratio [RR]: 2.8 during pregnancy and 4.0 in postpartum period vs. non-pregnant or postpartum women, respectively). Acquisition of HIV during pregnancy and breastfeeding increases risk of mother to child transmission. We propose to test the impact of a peer-delivered oral storytelling intervention to increase retention in, and adherence to, pre-exposure prophylaxis (PrEP)/combination antiretroviral treatment (ART) among expectant couples. DesignWe propose a randomized controlled trial (RCT) (35 intervention and 35 control couples) at a health facility where 11% of expectant couples were in serodiscordant relationships in 2018. Couples randomized to the storytelling arm will be visited by a two community volunteers and who successfully adhered to PrEP/ART during a recent pregnancy. This expert couple will orate to participating couples three stories (at 1, 3 and 5 weeks after study enrollment) designed to empower, educate, and establish “ideal” interpersonal communication strategies within couples/families, and support adherence practices among participants. The primary outcome among HIV-uninfected women will be adherence to PrEP at 3 months. ConclusionsPrEP among at-risk pregnant women must be implemented so that high levels of adherence and retention are achievable for them and their partners. We will test our storytelling intervention to identify an optimal strategy for PrEP education and family engagement in a region with high HIV prevalence. Our results will have an impact by effectively engaging serodiscordant couples in prevention/treatment during pregnancy and beyond.

Effect of a Short-Message-Service (SMS) and Inter-Personal Communication (IPC) Strategy on Maternal and Child Nutrition Outcomes: A Factorial Design Cluster Randomized Trial

Background: Sub-optimal infant and child feeding and growth faltering persist in Tanzania. We evaluated the effects of delivering nutrition/health messages through short-message-service (SMS) and interpersonal communication (IPC) strategies, separately and in combination, on maternal and child dietary diversity and nutritional status. Methods: This study was a 2×2 factorial, 40-cluster-randomized trial (10 clusters per group) with three intervention groups (SMS, IPC, and SMS+IPC) and a usual care (or ‘control’) among households containing a pregnant woman and/or a child <12 m of age at baseline (600 per group). Results: Data were complete for 2245 woman-child pairs. Compared to the control group, the odds of consuming a diet that met the women’s minimum dietary diversity (MDD) threshold were 1·46 (95%CI: 1·02, 2·09) and 2·03 (95%CI: 1·41, 2·92) times higher in IPC and SMS+IPC groups, respectively. Relative to the control group, the odds of meeting child’s MDD, minimum meal frequency, and minimum acceptable diet, respectively were 1·33 (95%CI: 0·99, 1·80, not significant), 1·77 (95%CI: 1·42, 2·21), and 1·65 (95%CI: 1·35, 2·03) times higher in the IPC and 1·90 (95%CI: 1·49, 2·41), 1·75 (95%CI: 1·38, 2·23), and 2·22 (95%CI: 1·71, 2·90) times higher in the SMS+IPC group. There were significant improvements in maternal nutrition knowledge, relative to the control group, in all intervention groups but no effects on maternal or child anthropometric outcomes. Conclusions: An interactive IPC strategy significantly improved maternal and young child diets. Combining IPC with an SMS component appeared to improve diets slightly more, but SMS alone had no impact. Funding: This research was funded by the Eleanor Crooke Foundation (grant number 66450). Conflict of Interest: None to declare. Ethical Approval: This study was registered on ClinicalTrials.gov (NCT03297190). Ethical approval was obtained from the Medical Research Coordinating Committee of Tanzania’s National Institute for Medical Research (NIMR/HQ/R.8a/Vol.IX/2684).

Humans are interpersonal beings – why isn’t science communication interpersonal?

Weak science communication coupled with misinformation and disinformation has resulted in major challenges for environmental decision-makers, particularly in areas of climate change and marine renewable energy. Interpersonal communication strategies provide the means of facilitating a shift to two-way communication, as they encourage science conversations between communicators and citizens. Science communicators should make themselves more personally known to their audiences. They should communicate using shared stories and conversational language to enable them to relate better with their audiences. In addition, institutions, agencies, networks, and organizations should adapt and support the use of interpersonal strategies by their science communicators.

“Okay, I’m not alone”: exploring parental communicative coping through untellable tales

Telling stories allows individuals to make sense of, and cope with, everyday life. Yet, not all tales are equally tellable. This study explores experiences of parents who possess an untellable tale of parenthood with the goal of further understanding how these narratives are utilized for coping. The grand theme of Intrapersonal Communication Strategies emerged with two sub-themes: Internal Narrative Reflection, and Internal Narrative Reframing. Interpersonal Communication Strategies emerged with four sub-themes: Tell the Untellable, Tell a Therapist, Write the Untellable, and Tell an Alternative Tale. We explicate these (sub)themes and explain how the findings further scholarship about generative and redemptive narratives, and tellability.

Interpersonal Communication Strategies in Implementing Character-Based Holistic Education

This research explains about how the interpersonal communication strategies of teachers in implementing character-based holistic education in early childhood in RA Insan Mulia school. This study aims to determine the interpersonal communication strategies of teachers in implementing character-based holistic education in PAUD students and determine the inhibiting and supporting factors of interpersonal communication between teachers in PAUD students in implementing character-based holistic education. This study uses a qualitative approach because it is easy for researchers to explore a fact, then provide an explanation related to the reality found. Based on data obtained during the study, the results were found that interpersonal communication strategies are an important part needed by teachers at RA Insan Mulia in implementing character education in the classroom. The strategies used by PAUD teachers at RA Insan Mulia include communication planning, message content, delivery methods and communication barriers. Communication barriers come from the environment of students at home if they do not make habituation and role models like those at school.

Militansi caleg muda dalam pemenangan pemilu tahun 2019 di kabupaten aceh barat

The communication strategy (militancy) in politics is one of the keys to the success of a political party (Parpol) or Legislative Candidates (Caleg) in winning the Election. In the 2019 Election at the West Aceh DPRK level, there were many political figures from young people who ran to become members of the legislature at the district level. These political figures are referred to as Young Candidates who are between 21 and 30 years old. Several young candidates at the DPRK West Aceh level won the 2019 Election. This research is qualitative with a descriptive method. The purpose of this research is to find out how the strategies of young candidates at the West Aceh DPRK level in winning the 2019 election and the obstacles they face in building a political communication strategy. The results obtained are that young candidates at the DPRK West Aceh level use interpersonal communication strategies or direct communication that use family and acquaintances to get votes in the election. In addition, young candidates at the DPRK West Aceh DPRK level use mass media only a little, they only use social media which is not paid. Having no experience in politics is the biggest obstacle in the candidacy of young candidates at the West Aceh DPRK level.Keywords: Strategy; Communication; Political; Young Candidates.