Internet Service Provider Companies Research Articles

Enterprise Architecture “As-Is” Analysis for Competitive Advantage

In the telecommunication market, it is essential to ensure that the infrastructure and resources of the internet service provider can adapt and grow. In contrast, provide the best quality of data services and offering the best packages for their customers. It is essential to ensure that an internet service provider company remain competitive and agile so that it can provide better products and services promptly to the market. At iiNET, raising awareness of how having an enterprise-wide understanding and view of how the business processes run and all the existing technology within the organisation is vital in ensuring their adaptability and growth in the telecom industry. This paper discusses the challenges which IINET is currently facing and how an enterprise architecture solution is proposed to provide iiNET with the strategic advantage it needs to overcome those challenges. The existing EA frameworks are discussed and analysed to select the best fit for iiNET’s EA solution. Finally, the “As-Is” architecture at iiNET is explained as the findings for this EA implementation phase.

The Influence of Distinctive Capability and Innovation Management Towards the Performance of ISPs in Indonesia

The growing need for Internet influence the growing number of ISPs (Internet Service Provider) companies in Indonesia. Until the end of 1999, there were about 55 operating and non-operating ISPs companies in Indonesia. In 2001, its number increased to 155 companies and per 31 December2016 became 302 companies. However, there is still dissatisfaction from its users to the services received. It does not lead to optimal profitability growth of optimal. Some of them were in the range between 10% - 20% and only some of them were in the range between 30% - 40%. This condition is caused by some problems in innovation management and the development of distinctive capabilities development of companies. Thus, the purpose of this study is to investigate the influence of distinctive capabilities and innovation management on the performance of ISP companies in Indonesia. It was conducted to100 ISP companies in Indonesia in 2017, which were chosen as samples and analyzed using PLS. The results showed that the distinctive capabilities and innovation management influenced on the performance of ISP companies in Indonesia, which is innovation management, gave more dominant influence.

Comparison of methods for predicting the customer churn in Internet service provider companies

Comparison of methods for predicting the customer churn in Internet service provider companies

Metode Quality Function Deployment Dan Fuzzy Topsis Untuk Sistem Pendukung Keputusan Pemilihan Perusahaan Penyedia Jasa Internet

Internet Service Provider (ISP) is a company or business organization that provides access to intenet and services related for individual consumer or companies. There are many ISP in Indonesia recently, and they have almost the same product to offered. This problem makes internet service provider selection become a major issue. Decision support system can be used to recommend the best ISP company based on need. The aim of this research is to used Quality Function Deployment with Fuzzy TOPSIS sequentially to select the best ISP company as needed, and implemented in decision support system for internet service provider selection. Quality Function Deployment and Fuzzy TOPSIS methods used to evaluate, and then recommend the ISP company by ranked. Quality Function Deployment method used to find out customers requirements about internet network, the weighting of the criteria and the assessment of each ISP company. Fuzzy TOPSIS used to rank ISP company. These two methods produce consistent ratings when sensitivity analysis is performed for fuzzy and crisp value. These two methods make decision support system result can be trusted.

SISTEM JARINGAN INTERNET DATA UNTUK PENDISTRIBUSIAN VLAN

With the internet a person is able to communicate, transmit and process the data without knowing the limits and time. If the existing technology is a lot of circulation data and will possibly involve many agencies or companies or even be established cooperation of various companies in the data traffic activity. This is where the role of a company's internet service provider or ISP (Internet sevice provider) is required, with the presence of the internet service provider company will help companies to improve the performance of the company due to savings in time and costs with the reliability and accuracy of the data information that was obtained.