Internal Stakeholders Research Articles

The CoP Theory in Reading Enhancement Programme(REP) from Pragmatic Lens of Language Development

The Community of Practice (CoP) theory is principally anchored on active involvement of members of the community with one common shared purpose. They foster camaraderie and preform a common practice. In applied linguistics, CoP is a less explored area of language learning. By highlighting the benefits of CoP, school administrators will be able to solicit active involvement from stakeholders. A phenomenological approach was adopted to investigate the independent and dependent variables under qualitative research design. One hundred five L2 learners and 2 teacher participants served as a bridge to offer philosophical findings to the framed RQs. Features such as consultation conferences, orientation to the internal and external stakeholders and commitment to the school-based intervention are the essential features of CoP and REP. Presence of parents, donation of instructional materials, reading follow-up at home, financial support of LGU & NGO as well as close monitoring of school administrator paved the way for the increase in the academic performances. Researcher concludes that CoP theory has been found efficient in implementing REP incorporating principles of pragmatism to language development.

The Role of Local Champion in Achieving an Integrated Rural Tourism: A Case Study of Alamendah Tourism Village, West Java

Integrated rural tourism can provide welfare to the community and materialize the concept of sustainable tourism. The development carried out to achieve this requires synergy between the internal and external stakeholders. This study analyzes the role of local champions in achieving integrated rural tourism. This research uses a qualitative approach with a case study method to explore cases or phenomena that are interrelated to determine their uniqueness. The tourist village explored is Alamendah which has an ADWI (Anugerah Desa Wisata Indonesia) award 2021 from the government, the selection of this tourist village can be a guide for other tourist villages with a desire to grow. According to the findings of this study, the role of the chairman of the village, who is responsible for managing tourism in the village and acts as a local champion in establishing integrated rural tourism, is essential. Tourist villages also require leaders from their communities who can be trusted and influential in uniting their goals and mission.

Co-creation and innovation in higher education institutions: a systematic literature review and research agenda

PurposeThis systematic literature review aims to identify the main areas of study related to co-creation and innovation in Higher Education Institutions (HEIs), as well as the main external and internal stakeholders with whom co-creation is made.Design/methodology/approachThe empirical approach is based on 258 articles selected from the Web of Science (WoS), Clarivate Analytics and Scopus, Elsevier databases, with analysis of titles, abstracts and keywords following a research protocol. VOS viewer and CitNetExplorer software were used, with the twin aim of identifying publications with a higher number of citations and designing maps of reference word co-occurrence.FindingsThe analysis led to three clusters being identified: Cluster 1. Management and transfer of knowledge from HEIs to companies; Cluster 2. Co-creation and innovation in HEIs through cooperation between universities and companies; and Cluster 3. Universities’ third mission and their role in developing entrepreneurship education. The results of the literature clusters analysis led to proposing a conceptual model of analysis.Research limitations/implicationsDespite only employing two databases and the content analysis criteria, the three found clusters are linked, recognising the interplay between co-creation and innovation in HEIs, knowledge transfer to enterprises and the influence on HEIs' third goal.Practical implicationsThis systematic literature review highlights and gives a picture of the state-of-the-art in co-creation and innovation in HEIs, as well as presenting a model of co-creation and innovation in HEIs that can contribute to reinforcing the University-Industry-Community ties.Social implicationsThis study can lead to a better knowledge of the issue of co-creation and innovation at HEIs, as well as a deeper analysis of the sorts of relationships between HEIs and their stakeholders, as well as its impact on surrounding areas and influence.Originality/valueThe research highlights the interaction between HEIs and their stakeholders on a basis of value co-creation and innovation, providing mutual benefits for all involved, as well as greater development and recognition of HEIs and their surrounding regions’ image andreputation. A future research agenda is also presented on the topic of co-creation and innovation in HEIs.

Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan

Objective – This study investigates the readiness for artificial intelligence (AI) adoption in library and information centres of Pakistani universities. The projected outcomes of this study are expected to contribute to the development of best practices for effectively motivating university administrators and preparing librarians for adopting AI in library and information centres. Methods – A theoretical framework combining the technology-organization-environment (TOE) framework and the Technology Readiness Index (TRI) guided this qualitative study. Interviews were conducted with 27 senior representatives, including library managers and registrars, from 27 universities across four provinces and the capital city, Islamabad. A systematic approach was employed to analyze the data. Results – The findings indicate that the concept of AI adoption in Pakistani university libraries is new. The library and information sector of Pakistan is slow in adopting AI, which could have implications for its future competitiveness, despite the push for AI adoption by university librarians and administrators. The readiness for AI adoption in this sector is influenced by factors such as organizational technological practices, financial resources, university size, and data management and protection concerns. Conclusion – Library managers and researchers can implement the TOE framework and TRI scale to facilitate AI adoption in a manner that is relevant to library and information settings in Pakistan as well as other parts of the world. Our research indicates that most adoptions are still in their nascent phases, and numerous library managers feel uneasy due to either uncertainties about the precise benefits AI can bring to their libraries or a lack of knowledge and skills for its effective implementation. To manage the networks of internal and external stakeholders essential for successful AI adoption, universities should consider appointing individuals with a specialized knowledge of AI within their libraries.

A proposed brand architecture model for UK fashion brands

Corporate brand identity is becoming a strategic issue in the UK fashion industry, as it is complex and constantly under pressure to differentiate. Fashion brands are expanding through a range of channels and rapidly changing takeovers, and it is unclear whether internal stakeholders are aware of the possible consequences of these approaches. In particular, there appears to be no literature on how retail and wholesale brands develop and manage their corporate brand identities during these changes and whether they draw on any meaningful connections with their customers. To understand how brand architecture might support the development of brand strategies in the UK fashion industry, perceptions of corporate brand identities were explored in retail and wholesale brands. Fifteen qualitative semi-structured interviews were conducted with elite informants. The findings reveal that retail brand identities can become disconnected from their sub-brands; therefore, brand identity may be invisible to consumers, while wholesale brands maintain a strong visible brand identity dependent on the brand’s values, historical legacy, innovation and positioning. A brand architecture model is developed that more accurately reflects the complex dimensions of UK fashion brands, particularly when channels expand and takeovers take place. These perspectives have not been reported in the literature.

CORPORATE SOCIAL RESPONSIBILITY IN POLAND DURING THE COVID-19 PANDEMIC

The main purpose of this paper is to analyze the commitment of Polish enterprises to implementing CSR activities during the crisis caused by the COVID-19 pandemic. Also examined was the impact of the pandemic on labor efficiency, economic performance, interpersonal relations, corporate culture, social, environmental and economic responsibility, and on the implementation of new management systems. The study focused on Polish undertakings of different size, grouped into small, medium, large and extremely large enterprises. The research was based on the results of an online survey carried out in2022-2023 with a sample of 100enterprises from all over Poland. The author found that enterprises which had previously engaged in socially responsible actions were better prepared and more committed to fighting against the COVID-19 pandemic. Most respondents confirmed that additional measures were taken to protect both internal and external stakeholders. The results of this study allow to assess the differences in how the CSR concept can be viewed and approached to, which have an impact on its implementation, the scope of related actions, and corporate commitment (depending on company size).

Evidence uptake is only part of the process: Stakeholders' insights on WHO treatment guideline recommendation processes for radical cure of P. vivax malaria.

Health policy processes should be evidence-informed, transparent and timely, but these processes are often unclear to stakeholders outside the immediate policymaking environment. We spoke to 36 international malaria stakeholders to gain insights on the processes involved in the World Health Organization's Global Malaria Programme's recommendations for their treatment guidelines of P. vivax malaria. Four key themes which drew on the 3i policy framework and Shiffman's four factors that influence global and national policymaking were identified to understand these processes. Triggers for policy change and change prioritisation, evidence types that inform policy, effects of funding on decision-making processes, and transparency and communication of these processes to external stakeholders. Results indicate that more clarity is needed on what triggers global malaria policy change processes, a clearer justification of evidence types used to inform policymaking, better understanding of the impact of the WHO's funding model on policymaking and further transparency and improved communication of these processes to external stakeholders is also needed. We suggest that global malaria policymaking could be improved by using the following strategies: ensuring that identified triggers actually initiate the policy change process, expediting decision-making timelines by developing a priority framework for assessing new evidence, adopting suitable frameworks to assess contextual evidence, and increasing the transparency of the role of non-state funders in policy decision-making processes and when publishing new recommendations.

Gap analysis of diabetes-related foot disease management systems in Pacific Islands Countries and Territories

BackgroundPacific Island Countries and Territories (PICTs) are known to have high prevalence of Diabetes Mellitus and high incidence of diabetes-related foot disease. Diabetes-related foot disease can lead to lower limb amputation and is associated with poor outcomes, with increased morbidity and mortality. The purpose of this study was to gain a better understanding of diabetes-related foot disease management in selected countries in PICTs and to identify potential barriers in management of diabetes-related foot disease management in the region.MethodsA cross-sectional survey was sent to eleven hospitals across six selected PICTs. The survey instrument was designed to provide an overview of diabetes-related foot disease (number of admissions, and number of lower limb amputations over 12 months) and to identify clinical services available within each institution. Two open-ended questions (free text responses) were included in the instrument to explore initiatives that have helped to improve management and treatment of diabetes-related foot diseases, as well as obstacles that clinicians have encountered in management of diabetes-related foot disease. The survey was conducted over 6 weeks.ResultsSeven hospitals across four countries provided responses. Number of admissions and amputations related to diabetes-related foot disease were only reported as an estimate by clinicians. Diabetes-related foot disease was managed primarily by general medicine physician, general surgeon and/or orthopaedic surgeon in the hospitals surveyed, as there were no subspecialty services in the region. Only one hospital had access to outpatient podiatry. Common themes identified around barriers faced in management of diabetes-related foot disease by clinicians were broadly centred around resource availability, awareness and education, and professional development.ConclusionDespite the high prevalence of diabetes-related foot disease within PICTs, there appears to be a lack of functional multi-disciplinary foot services (MDFs). To improve the outcomes for diabetes-related foot disease patients in the region, there is a need to establish functional MDFs and engage international stakeholders to provide ongoing supports in the form of education, mentoring, as well as physical resources.

Implementing a new living concept for persons with dementia in long-term care: evaluation of a quality improvement process

BackgroundImproving quality of nursing home care for residents is a constant focus of stakeholders involved within quality improvement projects. Though, achieving change in long-term care is challenging. Process evaluations provide insight into the nature, exposure and experiences of stakeholders and influencing mechanisms for implementation. The aim of this study is to gain insight into the process and facilitating and hindering mechanisms of implementing a quality improvement project that seeks to create a dementia-friendly community with a nursing home at its core.MethodsFor the process evaluation we planned a case study design with an ethnographic approach. Various research methods were used: qualitative observations, focus groups, interviews and questionnaires for various stakeholders and document review. Data collection and analyses in this study is based on the Consolidated Framework for Implementation Research.ResultsFour main lessons were learned. Firstly, nursing staff are crucial to achieve more freedom for residents. Secondly, high-impact changes in daily care need strong and sustainable focus from the care organisation. Thirdly, dementia-friendly societies should be deployed from multiple actors, which entails long-term collaborations with external stakeholders. Fourthly, the transition to a dementia-friendly society requires meeting spaces for and a focus on both residents and people from the community. Consequently, local residents are shifting from external to internal stakeholders, extending beyond the regular involvement of informal carers and volunteers within the nursing home.ConclusionsNursing homes are part of the local community and provide opportunities to collaborate on a dementia-friendly society. However, the change that is required (promoting freedom, residents’ autonomy and the redesign of care processes) is complex and influenced by various mechanisms. Understanding these mechanisms can benefit other care organisations that strive to implement a similar initiative.

The Role of Business English in International Marketing

The purpose of this paper is to explore the role and significance of Business English in the field of international marketing, and how to improve the role of Business English in international marketing and countermeasures, investigating how effective communication in Business English can contribute to a successful international marketing strategy. This paper examines the importance, role, language proficiency, cultural sensitivity and effective communication of Business English in building strong relationships with international customers and stakeholders. By analyzing the current research on business English, this paper reveals the importance of business English in international marketing efforts.

Marine Stewardship Council’s Fisheries Standard: Updated best practices for promoting sustainable seafood

Eco-labeling can incentivize effective management to sustain productive fisheries, but certification standards occasionally need to be updated to reflect iterative advancement in marine policy. The Marine Stewardship Council (MSC) recently developed a revised standard for fishery certification, and the process provides case studies in policy development that are compiled in this special issue. Consultation with a broad group of international stakeholders identified several aspects of the MSC standard that required re-evaluation. Standards, expressed as performance indictors and scoring criteria, were revised based on current perceptions of best practices in fishery management. The revised standard requires greater evidence of management performance, more rigorous protection of endangered species and vulnerable habitats, more comprehensive mitigation of ghost fishing, explicit harvest strategies, more effective exclusion of shark finning, and socioeconomic performance indicators. Although the implementation of certification standards will continue to be imperfect, the process and results from MSC’s standard review offer methods and case studies for broader application to codify best practices in marine policy as they continually evolve.

Lean Accounting: A Decision-Making Tool

Lean accounting is a management decision-making tool available to companies involving streamlining a company’s competitive internal management strategy to minimize waste, such as excess inventory, to maximize profits. This exploration of lean accounting processes looks at how companies can maximize continuous improvement using reporting and accounting methods. Barriers to lean accounting implementation are identified together with means for their resolution. The basic understanding of lean accounting is it targets waste and non-value-adding activities especially those that do not benefit the internal or external stakeholder in the manufacturing or service setting. Lean accounting offers specific styled reports, performance measures.

Priority for improving disaster resilience at the Higher Education Level: awareness, integration, and Management

Abstract Muhammadiyah University (Unismuh) Palu, one of the universities in Central Sulawesi, has potential resources to ensure the use of science and technology foundations in disaster management. In addition, increasing disaster resilience is a shared responsibility and requires the involvement of all parties, including the academic community, through systematic, massive, and structured activities. The research aims to analyze the priority of increasing disaster resilience at the Higher Education Level based on the role of internal stakeholders and the determinant aspects related to awareness, integration, and management. The study used a qualitative descriptive method to describe the history of earthquake, tsunami, and liquefaction events in Central Sulawesi. The Analytical Hierarchy Process (AHP) method is used to determine the hierarchy of stakeholder priorities and aspects in increasing disaster resilience at Unismuh Palu through implementing the Four Pillars of Higher Education towards a Disaster Awareness Academic Community and a Disaster Preparedness Campus. The results show that disaster literacy is very important in efforts to increase disaster resilience at Unismuh Palu. The results show that disaster literacy is very important in efforts to increase disaster resilience at Unismuh Palu. Institutional leadership and awareness are a priority for the role of internal university stakeholders and the determining aspect that has the highest value. This is related to regulations and management that guarantee the implementation of disaster mitigation integrated with the Four Pillars of Higher Education activities to increase disaster resilience at Unismuh Palu.

The 2023 AO Spine-Praxis Guidelines in Acute Spinal Cord Injury: What Have We Learned? What Are the Critical Knowledge Gaps and Barriers to Implementation?

Narrative summary of the 2023 AO Spine-Praxis clinical practice guidelines for management in acute spinal cord injury (SCI). The objective of this article is to summarize the key findings of the clinical practice guidelines for the optimal management of traumatic and intraoperative SCI (ISCI). This article will also highlight potential knowledge translation opportunities for each recommendation and discuss important knowledge gaps and areas of future research. Systematic reviews were conducted according to accepted methodological standards to evaluate the current body of evidence and inform the guideline development process. The summarized evidence was reviewed by a multidisciplinary guidelines development group that consisted of international multidisciplinary stakeholders. The Grading of Recommendation, Assessment, Development, and Evaluation (GRADE) approach was used to rate the certainty of the evidence for each critical outcome and the "evidence to recommendation" framework was used to formulate the final recommendations. The key recommendations regarding the timing of surgical decompression, hemodynamic management, and the prevention, diagnosis, and management of ISCI are summarized. While a strong recommendation was made for early surgery, further prospective research is required to define what constitutes sufficient surgical decompression, examine the role of ultra-early surgery, and assess the impact of early surgery in different SCI phenotypes, including central cord syndrome. Furthermore, additional investigation is required to evaluate the impact of mean arterial blood pressure targets on neurological recovery and to determine the utility of spinal cord perfusion pressure measurements. Finally, there is a need to examine the role of neuroprotective agents for the treatment of ISCI and to prospectively validate the new AO Spine-Praxis care pathway for the prevention, diagnosis, and management of ISCI. To optimize the translation of these guidelines into practice, important barriers to their implementation, particularly in underserved areas, need to be explored. Ultimately, these recommendations will help to establish more personalized approaches to care for SCI patients. The recommendations from the 2023 AO Spine-Praxis guidelines not only highlight the current best practice in the management of SCI, but reveal critical knowledge gaps and barriers to implementation that will help to guide further research efforts in SCI.

Codesign of Lynch ChoicesTM : Using implementation science to create a clinically deliverable patient decision support website to transform cancer genetics care pathways.

Resources including Patient Decision Aids (PtDA) are useful and valued by patients and clinicians to provide information and complement shared decision-making. Despite their promise, few PtDA exist for patients with genetic cancer susceptibility facing difficult decisions about risk management. We aimed to fill this gap, partnering with patients to codesign Lynch ChoicesTM , a PtDA website for families with Lynch Syndrome. In addition to a Patient Reference Panel, we purposively invited an international stakeholder panel including charities, public bodies, clinical and academic experts. Implementation strategies and frameworks were employed to optimise translation of research findings to improve care. Patient/stakeholder suggestions were incorporated in a transparent Table of Changes and prioritised using the Person-Based Approach throughout planning and codesign of Lynch ChoicesTM . An interactive stakeholder meeting was convened to identify barriers and facilitators to clinical implementation of the PtDA. Patient and stakeholder partnerships drove the direction of the research throughout codesign, resulting in several iterative refinements to the PtDA prior to roll out including the addition of illustrations/videos, clearer presentation of cancer risks and increased accessibility for lower literacy. Barriers and facilitators identified from stakeholders were used to create an implementation process map. Creating an effective, engaging PtDA is not enough. Systematic uptake in real world clinical practice, with its resource limitations, is needed to optimise benefit to patients and clinicians. Assessment of speed and breadth of dissemination and usage will be collected to further evidence the benefit of embedding implementation science methods from the outset to translate research findings into clinical practice.

SROI analysis in measuring the success of the Partnership Program as a form of CSR of PT Petrokimia Gresik

Corporate Social Responsibility (CSR) is a form of social investment companies make, hoping it will bring long-term benefits. An investment must be measurable and accountable. Corporate Social Responsibility certainly involves both internal and external stakeholders. By using a qualitative approach, this research aims to find out the stakeholders of the Partnership Program, one of PT Petrokimia Gresik’s social responsibilities, along with the benefits received by each stakeholder. This research also aims to determine the social impact obtained from each fund invested by the company in that CSR Program using the SROI method. From calculations using the SROI method, a ratio of 5.32:1 is obtained, which means that every Rp 1 invested by the company will generate an impact of Rp 5.32. The results of this measurement are important for the company as an evaluation material for implementing the Partnership Program in the next period to produce a more significant, effective, and efficient impact.

The effect of project managers’ competencies on project success with mediating role of project stakeholders’ engagement: A case of IT sector

Purpose – The goal of this study is to determine and identify the nature of Project Managers’ Competencies (Emotional Intelligence & Cognitive Flexibility) on Project Success (Time, Cost & Scope) mediating the role of Project Stakeholders’ Engagement (Internal Stakeholders Engagement & External Stakeholders Engagement) in the sector of Information Sector of Lahore. In this paper we are targeting the Project Manager, team Leaders & Portfolio Manager of IT Sector in which they are involve to manage different types of Projects. Data collection was conducted using a quantitative survey which obtained valid 367 responses for the analysis. Regression Analysis, Correlation Analysis and MARCO Haya’s Process was used to find out the results. The study confirmed that overall project success in IT sector is highly associated with the Project Managers Competencies and mediating by the Project Stakeholders Engagement. This research builds on previous studies by providing further evidence that the Project Manager Competencies and Project Stakeholders Engagement on Project Success. These findings can help fund further studies of future development endeavours and also support the Theory of Freeman regarding the Stakeholders Engagement.

Religious Tourism and Pilgrimage in Vâlcea County, South-West Oltenia Region: Motivations, Belief and Tourists’ Perceptions

Vâlcea County in the South-West Oltenia Region, Romania, has a great diversity of tourist destinations and boasts an impressive number of monasteries, churches and places of worship. This research aims to comprehensively investigate how tourists perceive the main reasons for visiting religious settlements and the frequency in Vâlcea County, situated in the South-West Oltenia Region, by employing a two-stage methodology to understand the interplay of demographic variables, travel behaviors and individual motivations, while utilizing GIS and SPSS for spatial and quantitative analysis. The two stages are: (1) the analysis of the specialized literature to identify the motivations, beliefs and tourists’ perceptions regarding religious tourism and pilgrimage and (2) statistical analyses and interviews with internal stakeholders (residents), which present their tourist and religious perspective on Vâlcea County. The research questions aim to provide a comprehensive understanding of the intricate interplay between demographic variables, travel behaviors and individual motivations within this distinctive context. The research significantly contributes to furthering our understanding of the behavior of participants in religious tourism and pilgrimage in Vâlcea County, highlighting that certain variables, such as gender, education level and occupation, may or may not significantly impact their preferences and choices. Geographical Information System (GIS) software was used to map the study area and, at the same time, the main places of worship that were visited by tourists. The SPSS (version 15.0) program was used to investigate and analyze the quantitative research data. The results reveal that, in Vâlcea County’s religious tourism and pilgrimage, gender, age and education level do not significantly impact travel choices or visit durations. However, occupation emerges as a crucial factor influencing transportation preferences, while respondents’ place of origin shows no significant association with the presence of accompanying individuals during religious visits. The current research was limited by its focus on a single case study of Vâlcea County in the South-West Oltenia Region and the scarcity of previous studies on religious tourism and pilgrimage in Vâlcea County.

Awareness Level of Internal and External Stakeholders’ Participation in the Implementation of Sustainable School Programs and Projects: Input to Effective Stakeholders Management Plan

Stakeholders were an important element in any institution, especially in the educational arena. It was composed of teachers, guardians, students, and local government units who play meaningful roles in achievinga quality education, affordable education, school performance as well as resources. This study aimed to assess the awareness level of internal and external stakeholders’ participation in the implementation of sustainable school programs and projects, input to effective stakeholders’ management. This paper used descriptive-correlational research designed. There were 1,198 respondents, were female, high school level, age 11-15 years old, and occupation belong to stay at home parent, unemployed, students, retired. Stakeholders perceived the level of awareness was “moderate” while they “agreed” with stakeholders’ management plan and “much effective” on the implementation of sustainable school programs and projects. This study revealed that there is a significant relationship between the awareness level of both internal and external stakeholders’ participation as well as the stakeholders’ management plan to the sustainability of school programs and projects. There is a significant difference between the awareness level of internal and external stakeholders’ participation and their perceived level of implementation to sustain the school programs and projects. The stakeholders’ management plan also predict that it has a significant effect on the awareness of stakeholders’ participation and the sustainability of school programs and projects.

Basic principles of corporate social responsibility management under martial law

Corporate social responsibility is an integral element of the modern business model, especially for large companies. Effective management of this process ensures a positive result for both society and the business itself. Therefore, the study aims to substantiate the theoretical foundations of the management process in the context of corporate social responsibility, considering the military conditions in which Ukrainian business operates. To achieve this goal, a systematic approach and methods of analysis, comparison, deduction, comparison, and decomposition were used. The study analyses current approaches to understanding the corporate social responsibility of business. The main vectors in which the corporate social responsibility of enterprises is implemented are allocated. An author’s interpretation of the concept of corporate social responsibility management was formed. The basic principles of implementation of the communication policy for both the internal audience (company employees) and external stakeholders (partners, customers, society, the state) are formed and argued. The features and main directions of implementation of corporate social responsibility initiatives of Ukrainian businesses in the context of war are studied and highlighted. It is established that the priority of corporate social responsibility of companies in Ukraine is to ensure business continuity (allowing to pay salaries and taxes), ensure the safety of personnel (arrangement of bomb shelters, relocation of employees and their families), support for defence capability (various assistance to the Armed Forces of Ukraine) and assistance to territorial communities. The results of the study can be used by the business environment to form a management mechanism for implementing corporate social responsibility initiatives, as well as by the academic community that studies this issue