Internal Environment Of Organization Research Articles

Formation of a Methodology for Strategic Assessment of the Factors of the Internal Environment of the Restaurant Business Organization

The successful functioning of restaurant business organizations largely depends on the state of internal environmental factors. In this regard, it is very important to use a relevant methodology for assessing the internal environment, which ultimately allows us to formulate a successful development strategy. Thus, there is a need to improve the methodology for strategic assessment of factors in the internal environment of a restaurant business organization. The purpose of the study is to develop and test a methodology for strategic assessment of factors in the internal environment of a restaurant business organization. The following methods were used in the study: benchmarking, expert assessments, correlation analysis, SNW analysis, and GAP analysis. The novelty of the conducted research lies in the development of the theory and methodology of strategic analysis of the internal environment, which consist in developing a methodology for analyzing the internal environment adapted for restaurant business organizations. The result of the study is a methodology for strategic assessment of factors in the internal environment of a restaurant business organization, justified from a socio-economic point of view. The authors conclude that the introduction of a new methodology for assessing internal factors improves the quality of the analysis, and, ultimately, the effectiveness of the development strategy of the restaurant business organization.

Corporate training in commercial banks: trends in the foreign financial sector

Currently, many organizations see an urgent need for systematic and targeted development of the skills and abilities of their employees, and are reviewing their training concepts and strategies, since changes in the external and internal organizational environment require adaptation to new processes, procedures, technologies and systems. Commercial banks are no exception to this rule. International studies reflecting the practice of personnel policy and human resource management in the largest banks in the world, such as JP Morgan, Bank of America, Citigroup, KCB, Equity, Pan–African Bank, Bank of Africa, etc., show that corporate training is highly appreciated by employees, is perceived as a mechanism of motivation and employee loyalty, helps reduce turnover personnel and increase the productivity of their work. Thus, personnel development through corporate training programs becomes a necessary and integral part of the personnel policy of modern companies in the banking sector, integrated into the strategy of corporate training and personnel policy in the unity of strategic goals and objectives of general management.

DIGITAL TRANSFORMATION AND DIGITAL CULTURE

The paper marks the strong link between digital transformation and digital culture and how success is the result of two mutually conditioning variables. Digital transformation is a vast and complex phenomenon with multiple implications operating on two levels: microeconomic and macroeconomic. As a result, both internal and external organizational environments are changing profoundly. The digital transformation has two sides (it is both an autonomous strategy and the result of the digital one). This restructuring is taking place as a result of the new effects generated by this process: new business models, increased competitiveness in the business world, increased organizational efficiency and effectiveness, and culture plays an important role in this new landscape. Industry 4.0 is also a key determinant that has imposed a series of organizational changes and is linked to digital culture and digital transformation. The tools used were literature review and bibliometric analysis using VOSviewer for visualizing the main and secondary synapses between the variables. Through them, the hypothesis of interdependence between variables (digital transformation and digital culture) was validated. Digital transformation and digital organisational culture condition each other to ensure organizational success in an increasingly volatile, unstable, ambiguous, and digitally complex environment. The items that ensure the connection of the variables and the way in which new conceptual nodes are connected have been identified.

Effect of Leadership in Strategic Planning on Performance of Faith Based Health Care Institutions in Meru County, Kenya

The primary objective of this study was to investigate the impact of strategic planning drivers on the performance of faith-based healthcare institutions in Meru County, Kenya. There were four specific objectives: to assess the influence of leadership in strategic planning, environmental scanning, stakeholder involvement, and the strategic planning formulation process on the performance of faith-based healthcare institutions in Meru County, Kenya. The research drew upon the Strategic Fit Theory, Porter's Competitive Advantage Theory, and Institutional Theory. Adopting a descriptive research design, the study targeted 421 employees across 23 faith-based healthcare institutions in Meru County. Using Yamane's formula for categorical data, the study focused on a sample size of 205 respondents. Quantitative data was collected through questionnaires distributed to respondents using a drop-and-pick method, while qualitative data was gathered from hospital administrators using an interview guide. The study employed frequencies, means, and standard deviation to present descriptive results. For inferential statistics, correlation analysis, regression analysis, and analysis of variance were used. The study's results revealed a positive and significant correlation between leadership, environmental scanning, stakeholder involvement, the strategy formulation process, and the organizational performance of faith-based healthcare institutions in Meru County. Regression analysis indicated that strategic planning drivers accounted for 59.5% of the variance in organizational performance. The study found that stakeholder involvement did not exert a significant influence on the performance of faith-based healthcare institutions. As a recommendation, the study suggests that faith-based healthcare institutions should enhance their strategic planning by strengthening collaborations with stakeholders, improving resource mobilization, evaluating threats and opportunities, and involving employees in the strategic planning formulation process. Additionally, the study recommends further research to assess the impact of the internal organizational environment on the performance of faith-based healthcare institutions in other counties in Kenya. Policymakers in faith-based organizations are encouraged to support individual organizations in developing strategic management guidelines that promote regulation and control.

Systematization of industrial innovation management based on the project approach

Innovative development of the economy in general, and industry in particular, is one of the key priorities of state policy today. It is also aimed at stimulating and encouraging strategic project initiatives and increasing the innovative activity of enterprises. The solution of topical issues related to innovative developments and project activities in modern conditions is assigned mainly to large industrial enterprises, state corporations, research organizations, as well as young initiatives in the form of startups and other project forms. It is manufacturing innovations that are becoming most important now, as they are a fundamental factor of competitiveness and may be of strategic importance for industrial production. Purposeful search for ideas, conducting scientific research, active development, timely technical and informational support and updating, orientation and readiness for structural changes and the influence of the external environment, allow an industrial enterprise to successfully develop in the field of innovation. It is important to ensure and organize the internal organizational environment. Thus, the implementation of an enterprise's innovation policy should be based on competent system management, in a certain way, delimiting and designating the areas of responsibility of departments and specialists. The technical department, in this case, solves the tasks of activating innovation activity based on selected key strategically important decisions, purposefully established in the innovation policy of the enterprise. Managers should be responsible for using up-to-date regulated approaches to activating the system management of this activity. Technological solutions obtained in the process of RD must be effectively introduced into production or commercialized, but, of course, not every idea is justified and finds application on the planned scale. Many innovations do not reach the implementation stage and are rejected at the first stages of design work, and some are implemented, but are ineffective, which is associated with a poorly developed or unproductive management system, and this, in turn, leads to suboptimal expenditure of funds, time and other production resources. This implies the need to systematize the management of production innovations.

Information System Strategic Planning at Institut Agama Islam Negeri Ternate

Institut Agama Islam Ternate (IAIN) is one of the universities that run business processes in terms of educational services. IAIN Ternate has implemented information systems and information technology (IS/IT) to support its business processes. However, the implementation of IS/IT has not been equipped with strategic planning, so all forms of procurement, development, and maintenance of IS/IT are only available upon request and are not yet aligned with the organization's strategic plan. This research was conducted to design organizational needs into an IS/IT strategic plan at IAIN Ternate using the Ward and Peppard Framework. This research was conducted using interviews and focus group discussions (FGD) with the leaders and staff of the units at IAIN Ternate. The tools used for the analysis of the organization's internal environment are SWOT and value chain; for the analysis of the organization's external environment, PESTLE and McFarlan Grid are used to map the application portfolio. Based on the results of the study, IAIN Ternate has utilized IS and IT. To achieve the vision, mission, and objectives of IAIN Ternate, it is recommended that IS/IT become a priority for development. The IT Strategic Plan consists of an IS strategy, an IT strategy, and an IS/IT management strategy.

Non-monetary stimulation of staff: A case study of businesses in the developing market

In this paper, we have examined the topic related to staff stimulation, more specifically, what does it include and why is staff stimulation done? How does it affect workers? What are the challenges and achievements of the training? This paper is based on the research of Kabashi et al. (2015), Jusufi and Ramaj (2020). It is known that stimulation is an important tool for staff development, it is of great importance due to the extraordinary rate of change in the internal and external organizational environment. It is important to ensure that the business is complying with competition rules, this can be achieved through ongoing training. We also organized a survey regarding the expectations from the training, and the experience gained and the results provide answers that prove the theses about the impact of stimulation and motivation on the efficiency and authority that will have during the performance of operational works. The managerial staff of businesses has approximate expectations with benefits and results, proving the thesis that in addition to objective stimulation and motivation such as salary, the staff also needs subjective stimulation by training, evaluating, and feeling important within the business where they work.

Workplace harassment and domestic violence: A study of the hidden factors that affect the organization internal environment and performance

There is a gap in applying interdisciplinary literature on management research, which relates socioeconomic factors and organizations’ work environment to organization outcomes. This study examines the effect of workplace harassment and domestic violence on organization outcomes in Jordan within poor communities working in the informal economy. Results showed that workplace harassment (WH), domestic violence (DV), or both increase intentions to withdraw from work and absenteeism, decrease the perception of work quality, affect attitude towards work (job satisfaction and job engagement) and towards coworkers (antisocial behavior and attitude towards vengeance). Older workers showed stability at work and pacific behavior with coworkers, but increased absenteeism. Educated workers increased their withdrawal from work, had negative attitude towards work, but were friendly with coworkers. Females had limited choices, they had low work engagement and negative opinion about work quality but did not withdraw from work. Females did not show antisocial behavior towards coworkers but had tendencies towards revenge

The Impact of Internal Organizational Environment Factors on the Efficiency of Health

When it comes to the provision of medical services, quality is crucial. It entails changing healthcare so that actions, not just words, reflect values. Additionally, there is a change from quantity to quality. The outcome of treatment is more crucial than how many patients a doctor sees in a day. The standard of care can be raised by being aware of numerous internal and external factors. Organizational leadership and management must comprehend these elements and incorporate them into the provision of services. This cross-sectional research seeks to determine the critical internal variables needed to raise the caliber and effectiveness of healthcare services provided by Hafr Al Batin hospital. It sought to learn the healthcare team's perspectives on internal factors and how to steer patients toward the best results. In favors of the patients, Hafr Al Batin hospital's healthcare team surveyed 66 respondents. Twenty-one respondents believe that the healthcare team needs more education to raise the standard of care provided in hospitals. The best way to improve medical performance, in the opinion of 38, is through communication skills, which 34 people believe can be learned by attending expert lectures. According to 25 respondents, raising salaries is the most crucial step that can be taken to improve the standard of healthcare services. While 63 respondents agree that healthcare services and equipment are equally important, 3 respondents disagree. Improvements must be made to internal organizational factors and healthcare service quality to achieve improved performance. by increasing the healthcare team's knowledge through lectures from knowledgeable members, improving communication and leadership skills, using more cutting-edge equipment, and paying higher salaries to inspire employees.

Pengaruh Motivasi Intrinsik, Kepuasan Kerja dan Iklim Organisasi terhadap Organizational Citizenship Behaviour (OCB) pada Karyawan CV Maris Persada Kabupaten Buol


 
 The organizational environment often changes with the times. If an organization has achieved the goals set for its own organization, then the organization can be considered successful. The quality of the organization's internal environment experienced by its members, the quality in question is not an objective condition that is the same for all employees, but a condition that has been processed through perception along with subjective experience. This type of research can use a quantitative descriptive method, namely to analyze the Study of the Influence of Intrinsic Motivation, Job Satisfaction, and Organizational Climate on Organizational Citizenship Behavior (OCB). This research design can be classified as a type of survey research, because researchers use surveys to obtain data and information directly about the research object by distributing associative causal questionnaires. This study uses a quantitative method based on the method. Meanwhile, the SPSS application is used when processing data. The presentation of the results of this study is presented based on the data obtained from the research that has been done. The data collected in this study is in the form of an analysis of the scale results that have been filled in by trading companies. In this study there were 4 (three) scales, namely the Organizational Citizenship Behavior (OCB) scale consisting of 5 question items, the Intrinsic Motivation scale consisting of 5 statement items, the Job Satisfaction scale consisting of 5 statement items and the Organizational Climate scale consisting of 5 statement items . The conclusion in this study is that intrinsic motivation has a positive and significant effect on Organizational Citizenship Behavior (OCB) of employees of CV Maris Persada, Buol Regency.
 Keywords : Intrinsic Motivation, Job satisfaction; OCB

Features of digitalization for the restoration of agribusiness in Ukraine

The article considers the definition and analysis of the features of digitization in the domestic agricultural sector. The aggravation of the economic crisis in Ukraine as a result of military operations has led to the urgent need to resolve the issues of restoring the functioning of the agricultural sector in the economy, which makes this topic of research extremely relevant. The assessment areas of the development of the agricultural sector in the conditions of the digital environment are defined: implementation, use and adaptation of digital technologies in the production systems of the agricultural sector of various complexity (at enterprises, in agricultural combines and agricultural holdings); the impact of digitization on the organization of small and medium-sized businesses in different regions of the country; automation and improvement of the quality of working conditions; positive effects and limitations associated with digitalization of agricultural production; economics and management of digital systems of agricultural production and optimization of production costs. The problems of implementing digital innovations in the activities of agricultural enterprises are related to the immaturity of the institutional market environment and the internal organizational environment of enterprises in relation to a significant transformation that affects all functional areas of activity and requires significant costs. In our opinion, a promising way to solve this problem is the digitization of the agricultural industry as a guarantee of its exit from the post-war crisis and the preservation of the economic stability of the country in general, as well as ensuring sustainable development in the future. The article examines current directions for assessing the development of agriculture in the digital environment. The scientific and theoretical directions of the implementation of digital technologies in the agricultural sphere are highlighted. Possible positive and negative effects of the introduction of digital innovative technologies in the agricultural sphere are analyzed. The results of the implementation of platform solutions in the field of digitalization of the agricultural sector have been determined. Keywords: digitalization, smart production, smart office, Big Data, cloud technologies

How do foodservice companies organize for inbound open innovation? Empirical evidence from a Dutch organization

PurposeThe aim of the paper is to analyze how actors in foodservice companies organize for inbound open innovation (OI).Design/methodology/approachThis paper conducted a case analysis of a large and successful foodservice company operating in the Dutch market. Furthermore, drawing on 18 interviews and archive data, we identified the main organizational practices involved in the implementation of inbound innovation activities and the ways they are embraced are defined.FindingsThe results provide a holistic view of the main organizational practices a foodservice company implemented at different organizational levels, to exploit external knowledge coming from third parties and to promote the sharing and recombination of knowledge resources within the organization. The identified organizational practices reveal the main interaction patterns between relevant internal actors and other external parties in the company network, as well as between actors on different hierarchical organizational levels which allows processing relevant innovation information and make relevant decisions about it.Research limitations/implicationsImplications are provided in terms of both theory and practice. This paper helps foodservice companies to create an internal organizational environment that supports the exploitation of customer knowledge.Originality/valueThere are few studies on how companies organize themselves for OI in general, and especially in the foodservice sector.

Etika Islami Dan Kecurangan Pada Profesi Akuntan Manajemen: Dampak Moderasi Kualitas Pengendalian Internal Dan Lingkungan Kerja

This study aims to analyze the influence of Islamic ethics on fraudulent behavior. In addition, this study also analyzes the moderating impact of the internal control system and work environment variables on the relationship between ethics and fraud. All variables were measured using a questionnaire instrument. By using respondents of 131 management accountant from various industries, the research uses SEM-PLS to test the proposed hypotheses. The results of the study are able to answer the three objectives, namely (1) Islamic ethics reduce fraudulent behavior of management accountants, (2) an effective internal control system strengthens the influence of Islamic ethics in reducing fraudulent behavior, (3) a conducive work environment strengthens the influence of ethics in reduce fraudulent behavior. This study complements the empirical studies of Islamic ethics for the accounting profession. The research implication for the management accounting profession is the need to consider the universal aspect of religiosity as part of the professional code of ethics. For management, this study supports the need for the design and implementation of a healthy and effective internal control system and organizational environment.

IDOL: Retrofit-Kotlin Service-Based Online Digital Library Application and College Open Data Repository

Digital libraries promise new social benefits, especially for e-learning in the age of digital technology. Integrated Online Digital Libraries are required to have professional knowledge and information on one service. Digital library innovation still needs to be researched regarding initiation; development; application; exploitation; the role of the external competitive environment; the role of the organization's internal environment; and products, services, and process outcomes. In the research, the Integrated Digital Online Library – IDOL application developed will fulfill every feature of the digital library system where four core concepts (Content, User, Functionality, Quality, Policy, and Architecture) as the core model of IDOL need to be considered in relation to four main and interrelated factors. interact with the developed digital library system, and special studies are still needed on this development research. This research focuses on the development of the Integrated Digital Online Library – IDOL by implementing Retrofit-Kotlin as a highly secure REST-client library for Java and Android. The RAD (Rapid Application Development) method is used in the development process of this platform. The results of this study still need further development, both regarding functionality, interactive and collaborative web various functions are still needed. Regarding user feedback, both the interface is a factor that must be considered in future development. Regarding data speed, we adopted the HTTP/2 protocol as a data loading strategy and the IDOL platform has successfully implemented the use of Retrofit-Kotlin. Based on the test results, the level of failure in the UT-7, UT-8, and UT-10 tests with achievements of less than 80% of respondents failed to answer. For a success rate above 80% on UT-1, UT-2, UT-3, UT-4, UT-5, UT-6, and UT-9 tests

Implementing a Canadian shared-care ADHD program in Beijing: Barriers and facilitators to consider prior to start-up

BackgroundThe shared care pathway for ADHD is a program developed in Canada with two main strategies: (a) implement a shared care pathway between general practitioners (GPs) and specialists, and (b) step up or down care so that the patient is treated at the most appropriate level of care, depending on the complexity or outcome of their illness. The current study aims to identify the challenges and facilitators of implementing this program in a Chinese mental health service setting.MethodsTwo focus groups were conducted using semi-structured interviews with a total of 7 health care providers in Beijing. An adapted grounded theory methodology using open-ended, axial and selective coding was used for data analysis.ResultsWe identified three main levels related to barriers and facilitators: (1) a sociocultural level of patients' and health care providers' perspectives; (2) a structural level related to internal and external organizational environments; (3) and the level of the intervention itself with its characteristics. The project is generally aligned with the mandates and goals of the health system, but two of the main obstacles are the varying qualifications of physicians in hospitals of different levels, implying different needs and flexible and adapted training programs, and the lack of appropriate patient referral systems between the different hospital levels.ConclusionOur study highlights the importance of consultation to obtain a "lay of the land" for deciding on the implementation steps of an a priori well accepted model of care.

Information Processing for Quality Assurance in Reverse Logistics Supply Chains: An Organizational Information Processing Theory Perspective

Every year, the construction industry produces a large volume of demolition waste (DW) recovered through reverse logistics supply chains (RLSCs). Information-centric QA plays an important role in the RLSC, providing an excellent solution for inferior-quality reprocessed products. However, information deficiency creates epistemic uncertainties that lead to information-processing needs (IPNs) for QA, for which the internal stakeholders in the RLSC should respond by undertaking appropriate information-processing mechanisms (IPMs). Given this, the current study aims to explore how internal stakeholders process information for QA in RLSC of DW through the organizational information processing theory (OIPT) perspective. The study follows a qualitative approach encompassing 30 semi-structured interviews with internal and external stakeholders in the RLSC of DW. The study found eight uncertainties that stem from the internal organizational environment and two uncertainties caused by the interactions with stakeholders in the supply chain. In addition, 15 IPMs were identified, which the demolishers and waste processors could undertake in response to the epistemic uncertainties. The study developed an information-processing management framework that would serve practitioners and academics to understand how effectively process, people, policy and technology elements contribute to responding to the epistemic uncertainties for successful QA in RLSC of DW.

MODERN METHODS OF PERSONNEL PROFESSIONAL TRAINING

The article is devoted to the problem of personnel professional training in an organization. In modern conditions, an organization must quickly adapt to changing internal and external environment. The staff is the key element of the organization's internal environment and its ability to quickly learn and adapt to new conditions largely determines the success of the organization in a competitive market. When developing a long-term strategy, the organization should pay special attention to the professional training of its personnel, as this increases the guarantees that the organization is following the shaped plan. In the world, personnel’s training is comprehensive and systematic in nature using a variety of methods. The purpose of training is the staff's upgrade qualifications as well as related skills. In addition, training activates and stimulates the creative and innovative component of the employee's human potential, which contributes to his further career advancement. The methods of staff training are different and can have both individual and collective character. The management of the organization chooses the appropriate methods based on the current situation and the goals set, as well as the experience of conducting training. In the Russian practice domestic companies use modern training methods much less often than in foreign organizations. Such conservatism in approaches to training is often the result of an underdeveloped organizational culture and weak strategic planning, rather than a lack of financial and other opportunities. Staff training is an investment into the human potential that will be rewarded after a certain time, benefiting both the organization itself and its employees.

ІНСТРУМЕНТИ ТА МЕХАНІЗМИ ПІДВИЩЕННЯ РІВНЯ УПРАВЛІНСЬКОЇ КУЛЬТУРИ КЕРІВНИКІВ ЗАКЛАДІВ ОСВІТИ

Summary. The article completes the cycle of authors' publications on the important problem of developing the management of education and the management culture of heads of educational bodies. It revealed the urgency of solving the issue of increasing the level of management culture for the heads of educational institutions whose management style formed within the framework of management paradigms 1.0 and 2.0, and for those who use principles, approaches, and methods of management 3.0. Based on the results of the previous research, the authors have substantiated and determined by means of the system analysis and complex approach concrete practical, organizational and methodological tools and mechanisms of improvement of the level of the organizational culture of the heads of educational institutions with maximum consideration of the requirements of national professional standards to this category of managers. The recommended tools and mechanisms for practical consist of four levels: national, regional, institutional and local. The authors of the article are convinced that increasing the level of management culture of managers of educational organizations will promote their effective activity in the modern management system. It means that management is based on urgent decisions in dynamic conditions and unpredictable situations of the external and internal environment of organization of the education industry.

The modern approaches to rating of medical organizations on the basis of strategy of sustainable development of health care institution

The article analyzes modern approaches to medical organizations rating based on national and foreign literature, The groups of indices that are responsible for effectiveness of medical organizations from point of view of consumers of medical services and health care administration are established. According analyzed publications, rating values consider effectiveness of single processes rather than organization in whole. This served as a basis for scientific search of evaluation system that can reflect performance of medical organization contributing to its sustainable development. In 2012-2018, the Novosibirsk State Medical University carried out a study of potential of sustainable development of health care organizations. On the basis of legal analysis, sociological and expert research of opinions of administrators the key directions of activity contributing to improving efficiency of medical organizations functioning were identified. The article presents original approach to comparative assessment of health care organizations providing different types of medical care to population based on concept of sustainable development using the T. L. Saati hierarchy analysis methodology. The strategy of sustainable development supposes achievement of long-term goals of medical organizations, including not only indices of patient satisfaction with quality of medical care and organization of safe environment for their stay in health care facility, but also optimization of all processes, rational resource support, monitoring and analysis of internal environment of organization for continuous activity improvement, staff training, implementation of organizational innovations, etc. It is established that medical organizations implementing strategy of sustainable development demonstrated the best results in resource management, increasing of consumer satisfaction with quality and safety of medical care, optimization of processes to increase the number of treated patients, etc. Thus, health care institutions with clear-cut plan of actions and set of management practices to achieve long-term goals acquire ability to improve medical social indices and, as a result, population health indices.

Strategic corporate entrepreneurship practices in financial services firms: the role of organizational factors

The study explores a hitherto neglected area of strategic corporate entrepreneurship in services firms, the association of organizational factors with different strategic corporate entrepreneurship practices. It represents a first step toward understanding how internal organizational factors may spur different forms of strategic corporate entrepreneurship practices within services firms, especially those operating in the financial sector. Data for the study were collected through a survey study and the sample consisted of employees at a major insurance company in Sweden. The sample includes five offices placed in the north-eastern in Sweden and four offices ubicated in Stockholm. Using structural equation modelling, it was found that whereas organizational factors such as management support and reward/reinforcement have a positive effect on both incremental and discontinuous strategic corporate entrepreneurship practices, the organizational factor work discretion presents a differentiated effect. The study provides an important step toward understanding the internal factors that spur employees toward strategic corporate entrepreneurship practices in financial services firms. Moreover, the study develops a potential measure of incremental and discontinuous strategic corporate entrepreneurship practices. In terms of practical implications, the findings offer managers a solid foundation on which to base their decisions to create and improve an internal organizational environment that facilitates strategic corporate entrepreneurship practices.