Intermediary Organisation Research Articles

When policy intermediaries produce knowledge: A Bourdieusian analysis of the Education Endowment Foundation’s influence in a multi-academy trust

ABSTRACT This article reports on data and analysis from a case study investigating policy enactments in a multi-academy trust (MAT) in England. The focus is the influence of a policy intermediary organisation (PIO), The Education Endowment Foundation (EEF), on policy making by school leaders. The case is located in the literacy policy of a MAT of 15 schools. Data gathering consisted of semi-structured interviews and observations of meetings as a new literacy policy was developed. I argue using Bourdieu’s thinking tools that the EEF functions as a policy entrepreneur actively engaged in policy making in the MAT. Data evidence that the EEF influences the field agents of the MAT to underpin local policy with functionalist, standardized solutions to literacy problems. The EEF offers one example of how PIOs can be used to steer enactments to fit with government agenda, by triggering a misrecognition, which limits the capacity of education professionals to consider alternatives.

From behind the scenes to the forefront: how do intermediaries lead the construction of international innovation ecosystems?

ABSTRACT While previous literature on international innovation ecosystems (IIEs) construction focuses on the leading role of high-tech corporations, the intermediaries which were thought of as playing auxiliary and supporting roles have long been ignored. This study intends to fill this gap by exploring how an intermediary organisation initiates and constructs an IIE as a focal actor from the perspective of social capital. Combining a longitudinal case study and grounded theory, we investigate the construction process of the China–Israel innovation ecosystem established by Infinity Group (IG), an Israeli private equity firm with a base in China that acts as a leading role in connecting innovation cooperation between the two countries. Our findings show that structural capital acts as a fundamental element from the emergence of the ecosystem to its mature stage. Specifically, this study suggests that culture embeddedness influences the diffusion of trust, and trust further leads the network change to a small-world structure, during which intermediaries can act as leading actors to overcome the challenges during the IIE building process. Our study enriches the literature on international innovation ecosystem and provides some practical implications for the construction of intermediary-oriented IIEs.

Philanthropy, marketing disadvantage and the enterprising public school

Disadvantage in schooling is often constructed as a crisis in need of fixing. Global policy reforms tend to emphasise that solutions for disadvantage often lie beyond the capacity of the state, necessitating private/philanthropic intervention. This paper seeks to contribute to this line of analysis by investigating the rise of philanthropy in Australian public schooling. Our analysis focuses on the intermediary organisation, Schools Plus, which works to connect donors to disadvantaged public schools. Through qualitative content analysis and stakeholder interviews we demonstrate how philanthropy has come to be seen as a solution to the complex problem of disadvantage, or more specifically in this case, the perceived inadequacies of public education provision. The consequence of this, we suggest, is the changing of responsibility for addressing disadvantage from government to individual schools that have been able to establish an entrepreneurial culture to market their disadvantage.

Making the case for project‐based learning: An examination of research evidence translation and mobilisation in education

AbstractEvidence about how to translate and mobilise research evidence for use in schools remains quite limited. The present study sought to address this gap by leveraging an opportunity to examine such processes. In February 2021, Edutopia (a large US‐based, practice‐focused educational intermediary organisation) hosted a large virtual event, with 6526 participants, to communicate/highlight just‐released findings from four large‐scale, funded causal studies into the efficacy of project‐based learning and to encourage educators to adopt this practice. Examining this event, this primarily qualitative study addressed one main research question: How were research evidence and other forms of evidence used to justify and motivate the adoption of project‐based learning in schools? This study also drew upon secondary data to examine certain self‐reported impacts. This study applied a two‐layered analytic frame to broadly examine the selling and gelling of educational research evidence and other forms of evidence, and to uncover if/how five main factors of innovation adoption were addressed. Findings provided detail and analysis along each of these dimensions and, further, revealed certain apparent tensions associated with making the case for project‐based learning—for example, some instances of possible research ‘over‐selling’, and a focus on answering certain questions that could not be addressed solely via research evidence, necessitating a reliance on other evidence sources. Survey/summary results suggested participants were strongly convinced of this innovation's positive impacts and were eager to discuss it further with colleagues, though given data limitations we were unable to discern the extent/ways participants’ subsequent practices subsequently shifted.

The multiple roles of universities in U-I collaborations: The case of Emilia–Romagna motor vehicle industry

This paper investigates the development of collaboration modes between university and local industry, within a regional system having a diffused innovation process. As a case study, we analyse into an appreciative framework the roles of a medium-sized university as producer of knowledge, intermediary organisation and regional orchestrator over time, ultimately assuming a leading role in two specific university-industry programmes supporting the motor vehicle industry of Emilia–Romagna (IT). The paper contributes to the University-Industry stream of research by identifying the factors and mechanisms underpinning the evolution of university’s role in its collaboration with local industry, by the time assuming a leading and central role in spreading innovative technology into the regional system. Our findings provide managerial and policy makers contributions, and could be extended to other similar medium-tech industry for supporting diffusion of knowledge and innovation processes.

Between the state and citizens: Changing governance of intermediary organisations for inclusive and sustainable urban regeneration in Seoul

Cities across East Asia once experienced rapid economic growth and urban development under a strong interventionist state. The recent economic slowdown and political changes have pressured them to find alternatives to the previous state-led or market-driven urban development. New forms of participatory governance have been devised to mobilise citizen participation in decision-making. Citizen participation, however, is not simply about direct interactions between the state and citizens. It is also guided and facilitated by intermediary organisations that are state- or self-funded bodies working between the state and citizens. Seoul in South Korea is a case in point. Over the past decade, Seoul Metropolitan Government has institutionalised intermediary organisations to expand citizen participation in diverse areas of urban life. In urban development, a more inclusive approach has been put forward through new partnerships between government, intermediary organisations, and citizens. In this article, a case study of such partnership is critically examined. Urban regeneration in the Changsin-Sungin Area shows two meaningful changes in the governance of the intermediary organisation. The first change occurred when the intermediary organisation recruited residents as staff members and helped them to create a new local cooperative. The second change happened when the local cooperative took over the role of the intermediary organisation. Analysis of these changes revealed that intermediaries have a contradictory role in urban regeneration. On the one hand, the intermediary intervention has expanded citizen participation and improved consistently the engagement of the community of practice. On the other hand, intermediary intervention has served to instrumentalise citizen participation and constrain the growth of an autonomous community of practice while helping the state to retain control over urban regeneration. In this sense, the intermediary-led participation contains seeds of yet-to-be realised potential, albeit with the current flaws, for more inclusive and sustainable urban regeneration, which this study recognises as an integral part of emerging post-developmental urbanisation in South Korea.

Collaboration in the Making—Towards a Practice-Based Approach to University Innovation Intermediary Organisations

The study aims to understand and explore situations of collaboration between various actors in connection with a university-driven innovation intermediary organisation, and how the intermediary organisation facilitates collaboration in the making. To this end, we employ a case of a university-driven long-lasting intermediary organisation within the agricultural and forestry sectors. We examine three collaborative situations, using practice-based research and process theories as theoretical perspectives. A narrative approach is adopted as the method of investigation. The findings are presented in a conceptual model where the structures of the intermediary organisation are translated into practices, against which individuals can develop their collaboration processes. It is concluded that collaboration in the making is formed in the interplay between structures, practices and processes in relations between people. This implies that the organising of collaboration should focus its attention not only on structures but also on the practices and processes formed between people. The study contributes to the understanding of the organising of university innovation intermediary organisations by untangling the relations between structures, practices and processes in situations of collaboration between people.

Towards a Neutral North—The Urban Low Carbon Transitions of Akureyri, Iceland

Climate change has made urban decarbonisation a global imperative. Cities are both a source of emissions and a leverage-point for the necessary transformation processes. Iceland is blessed with an ample supply of renewable energy sources. Hydropower and geothermal are widespread in the country and they dominate the country’s electricity and district heating systems. Despite this huge potential, per capita emissions in Iceland are still way above levels required to meet the 2 degrees target. This is because decarbonisation processes have, so far, fallen short of addressing emissions from sectors such as waste and transportation. Against this background, this paper investigates the low carbon transition in the northern Icelandic municipality of Akureyri. With roughly 18,000 inhabitants, the town of Akureyri is the biggest urban centre in the north of the country. Here, a number of key actors have initiated an ambitious urban transformation process of local carbon flows. Based on 19 semi-structured interviews, we analysed the role of key actors and their resources and strategies. To better explore the transition’s underlying mechanisms, we analysed the dynamics through the lens of the multi-level perspective (MLP), applied in a descriptive context. We found that a key factor for success of the urban transition was a strategy that integrated several previously disconnected carbon flows of the community. Important success factors were close community connections, public-private partnerships, the enthusiasm of multiple individuals who drove the process, the establishment of a strong intermediary organisation, and stable political support. The case can teach us about the challenges of transitions that integrate disconnected carbon flows in an urban context. Furthermore, it provides valuable findings on the role intermediary organisations play in these processes.

The role and contribution of an intermediary organisation in the implementation of an interactive knowledge transfer model

Despite enthusiasm for the use of intermediation as a knowledge transfer strategy, there is little research documenting the conditions for its success. This article addresses the role of the intermediary in a collaborative research project. The focus is on how the intermediary facilitates the implementation of an interactive knowledge transfer model. Using a case study as part of a research strategy, we demonstrate that the success of a collaborative research project rests on the credibility and legitimacy of the intermediary, as well as its ability to encourage the involvement of all stakeholders. In fact, the collaborative leadership demonstrated by the intermediary helped to reconcile the various motivations of the project’s stakeholders as well as their views of the project’s usefulness.

More than just linking the nodes: civil society actors as intermediaries in the design and implementation of payments for ecosystem services–the case of a blue carbon project in Costa Rica

ABSTRACTWhile in many cases the benefits of ecosystem services (ES) can be enjoyed on different scales, the provision of ES requires engagement and commitment at the local scale. Therefore, the local level becomes important when thinking about compensation schemes or payments for ecosystem services (PES) as an approach to managing ES. The difficult task of bringing together different actors and institutions at different scales for specific conservation projects at the local level often remains in the hands of intermediaries. In this paper, we investigate the role of a civil society organisation (CSO) as an intermediary organisation in a PES scheme, the Community Blue Carbon Project (CBCP) in Costa Rica. To assess the role of intermediaries in a PES scheme, we rely on social network analysis and examine the position and role of the intermediary organisation. Based on Net-Map interviews, which is an interview-based mapping tool that helps people understand, visualise, discuss and improve situations in which many different actors influence outcomes, we find that the intermediary organisation in the CBCP is composed of several institutional and individual intermediaries who create both formal networks for connecting the international to the local level and informal networks for creating trusting relationships among the actors. Different spatial levels are reflected within the CSO’s organisational structure, and the CSO mitigates the distributional, procedural, recognition and contextual aspects of environmental justice.

Empowering communities – the role of intermediary organisations in community renewable energy projects in Indonesia

ABSTRACTCommunity Renewable Energy (CRE) has been defying conventional energy systems for decades, though only recently it started to feature in academic and institutional discourses. Despite its new appeal, the literature on the impacts and factors influencing CRE projects is still scarce and builds mostly on studies in Europe and North America. In developing countries, where electricity access is low and energy poverty is prevalent, CRE can offer interesting opportunities for rural electrification and added benefits. The objective of this study is to assess the impacts of community-owned renewable energy projects and identify the internal and external drivers and barriers to their success. An exploratory case-study approach was used for collecting data, through interviews and observations, in two community micro-hydro projects in Indonesia. The results showed positive socio-economic impacts that exceed electrification benefits, and the reported success of community energy projects can be traced back to a combination of community-level as well as external factors. Yet, particularly important is the role of the intermediary organisation (Ibeka) in building communities’ ownership, enhancing (technical, entrepreneurial and managerial) capacities, transferring knowledge and technology, establishing innovative financing models and shaping policy. Such organisations are critical in bridging external and internal factors and thus represent a key element in integrating the proposed analytical frameworks.

Making corpus data visible: visualising text with research intermediaries

Researchers using corpora can visualise their data and analyses using a growing number of tools. Visualisations are especially valuable in environments where researchers communicate and work with public-facing partners under the auspices of ‘knowledge exchange’ or ‘impact’, and corpus data are more available thanks to digital methods. However, although the field of corpus linguistics continues to generate its own range of techniques, it largely remains orientated towards finding ways for academics to communicate results directly with other academics rather than with or through groups outside universities. Also, there is a lack of discussion about how communication, motivations and values also feature in the process of making corpus data visible. My argument is that these sociocultural and practical factors also influence visualisation outputs alongside technical aspects. I draw upon two corpus-based projects about press portrayal of migrants, conducted by an intermediary organisation that links university researchers with users outside academia. Analysing these projects' visualisation outputs in their organisational and communication contexts produces key lessons for researchers wanting to visualise text; consider the aims and values of partners; develop communication strategies that acknowledge different areas of expertise; and link visualisation choices with wider project objectives.

THE ROLE OF OPEN INNOVATION INTERMEDIARIES IN ENTREPRENEURIAL ECOSYSTEMS DESIGN

Unemployment levels in South Africa have reached astronomical levels. This has spurred the government to fund entrepreneurship initiatives such as the Enterprise and Supplier Development programmes. Thus it is vital to enable and create entrepreneurial ecosystems that attract, cultivate, and sustain entrepreneurs. This paper explores how entrepreneurial firms use external actors for value creation in an entrepreneurial ecosystem through intermediaries. The focus is on how an intermediary organisation can facilitate value co-creation. The authors present the results and findings from a case study of the Oslo Cancer Cluster incubator in Norway, and relate these findings to ecosystems management and design.

Intermediation in intermediation: triple helix innovation and intermediary legal organisation

Triple helix collaborations are evidence and example of larger ‘post-postmodern’ trends that have accelerated the convergence of once clearly established organisational dichotomies, in particular, market/hierarchy, private/public and for-profit/non-profit. The multiplex hybridity of triple helix collaborations creates unique challenges for the functional and, in particular, advance legal organisation and governance of their social welfare-oriented, quasi-entrepreneurial, quasi-regulatory innovation interactivity. Social innovation, resource valorisation and sustainability—constituting core normative underpinnings and objectives for triple helix models—similarly affect the design and efficiency of hybrid firms that functionally and legally domicile triple helix intermediation. In an effort to help promote the emergence of sui-generis best practices in the intermediation of ‘innovation in innovation’ (Etzkowitz, Stud Sci 42(3):293–337, 2003a) triple helix projects, this article focuses on two interrelated aspects of triple helix hybridity which are less developed in the current literatures: First, based on a well-documented case study of a failed research group-firm hybrid within the University of Helsinki, it examines an institutionalised supra-helical, fourth-party intermediation model for triple helix networks and distinguishes such theoretical model from mere inter-helical self-intermediation in trilateral university-industry-government collaborations. Second, it hypothesises the possible association of supra-helical, fourth-party triple helix intermediation in application with blended private/public, for-profit/non-profit legal entities, in particular, only recently introduced hybrid legal organisations in the UK, the USA, and Canada. The main thesis developed under such dual focus is that the unique legal organisational design and domicile for triple helix intermediation, i.e. what this article terms the supra-helical mode 3 substructure, critically matters—both, for purposes of institutionalising efficient decision-making and governance equilibria in the promotion and operation of real-world triple helix projects and for controlling the agency and social costs of such advanced triple helix collaborations.

Knowledge sharing in the process of developing a cross-border knowledge region

Knowledge Regions are insufficiently studied by academia. The aim of the article is to analyse Knowledge Region (KR) by inter-linking knowledge creation theories, including knowledge management and knowledge sharing for the purpose of developing of a Cross-Border Knowledge Region (CB KR). The empirical study of the cross-border cooperation organisation and a theoretical debate on the creation processes of CB KR are linked. This methodology puts in evidence that an intermediary organisation and CB KR creation processes are explicitly linked as it facilitates the development of a KR. The originality is that cross-border cooperation organisation is studied by applying the three-element model developed by Nonaka, Toyama and Konno to an intermediary organisation. The intermediary organisation covers Helsinki and Tallinn capital city-region(s) and is used as a Place/Space/Ba in this article. The outcomes prove that intermediary organisations should be part of KR development processes.

An intermediary as a trust enabler in a spatial business ecosystem

Business ecosystems have changed the nature of competition among regions. Various organisations have been established to catalyse local innovation, such as CONNECT in San Diego, California, USA. This study explores the role of an intermediary organisation in establishing trust in a business ecosystem. This paper presents literature findings on business ecosystems, innovation in a spatial context, trust, and previous studies about San Diego. The empirical part of the study includes an analysis of the health and life sciences business ecosystem in San Diego, the role of trust, and how an intermediary organisation contributes to the ecosystem. The study demonstrates that trust is important for the ecosystem's success, and an intermediary organisation can increase the trust among the actors. The results indicate that decision-makers should invest in accelerator and mentoring programs to catalyse local innovation. Additionally, ecosystem members should participate in the intermediaries' activities to strengthen their ecosystem.

Just in time: how evidence-on-demand services support decision making in Ontario’s child and youth mental health sector

Using the best available evidence to inform decision making is important for the design or delivery of effective health-related services and broader public policy. Several studies identify barriers and facilitators to evidence-informed decision making in Canadian health settings. This paper describes how the Ontario Centre of Excellence for Child and Youth Mental Health, as an intermediary organisation, facilitates evidence-informed decision making at organisational and system levels in Ontario’s child and youth mental health sector through two unique knowledge mobilisation services. This paper describes these services, offering them as exemplars for other sectors seeking to support evidence use in policy and practice decision making.

Cooperative VET in Training Networks: Analysing the Free-Rider Problem in a Sociology-of-Conventions Perspective


 In training networks, particularly small and medium-sized enterprises pool their resources to train apprentices within the framework of the dual VET system, while an intermediary organisation is tasked with managing operations. Over the course of their apprenticeship, the apprentices switch from one training company to another on a (half-) yearly basis. Drawing on a case study of four training networks in Switzerland and the theoretical framework of the sociology of conventions, this paper aims to understand the reasons for the slow dissemination and reluctant adoption of this promising form of organising VET in Switzerland. The results of the study show that the system of moving from one company to another creages a variety of free-rider constellations in the distribution of the collectively generated corporative benefits. This explains why companies are reluctant to participate in this model. For the network to be sustainable, the intermediary organisation has to address discontent arising from free-rider problems while taking into account that the solutions found are always tentative and will often result in new free-rider problems.

Can a governance structure foster cluster ambidexterity through knowledge management? An empirical study of two French SME clusters

To identify how a governance structure leads to ambidexterity at the cluster level, in terms of knowledge management, this study draws on the knowledge -based view of clusters and on ambidexterity literature, thereby exploring an ‘intermediated’ cluster model of ambidexterity. Our aim is to explore the governance structure’s role and priorities in terms of knowledge management, as well as the underlying operational actions and programmes implemented to achieve cluster ambidexterity. Qualitative research, based on interviews with members of two French clusters, reveals that their governance structure is a crucial intermediary organisation that supports cluster ambidexterity. The results emphasise the role of governance structures for two types of ambidexterity in small and medium-sized enterprise (SME) clusters: First, SMEs may specialise in exploitative or exploratory knowledge, and the governance structure provides the missing knowledge (intermediated specialised model). Second, cluster governance may help each firm become ambidextrous (intermediated dual model). This study outlines the specificities of the two models and their contingency factors, which offer interesting implications, especially for policymakers devoted to innovation and clusters.

Using organisational memory in evaluations

This article uses the case of a regional intermediary organisation to investigate organisational memory (OM) and its contribution to knowledge management and activities in evaluations. Understanding of, and accessing OM is critical for participatory evaluations. The aim of the article is to reflect on the OM of a non-governmental organisation (NGO) and what implicationsthe structural changes in OM over the organisation’s life cycle have for evaluators. It further aims to advocate an awareness of OM and explains how evaluators can access and utilise it more effectively. Evaluators need to have an understanding of OM, and to take more responsibility for disseminating results to enhance it. This case study reflects on a retrospective case example of a regional NGO. The report reflects the development and structure of the life cycle of the organisation. The data collection included in-depth interviews with staff members and other key stakeholders, engagement with beneficiary organisations and donors, and analyses of documents, electronic files and audio-visual material. Since OM survives after the demise of an organisation, and is accessible through directories, it is important for the evaluator to include historical information. Specific implications for evaluators include the ability to access OM through directories and networks of the organisation. As evaluators hold OM of all the organisations they have engaged with, they also have a responsibility to share knowledge. The key findings of this study illustrate the importance of accessing the memory and historical information of the organisation. Understanding OM enhances the in-depth comprehension of the activity, project or programme under investigation, and the collective knowledge generated as a result of it.