Mobile Application Interface Research Articles

Penerapan Customer Relationship Management (CRM) pada Aplikasi Pengiriman Pesan Instan Studi Kasus: WhatsApp, WeChat, Line, KakaoTalk

In establish good relationship with customer, companies need to have a good customer relationship management system as well. The purpose of this study is to explore the level of development of the use of instant messaging applications that are used for mobility of companies in establishing relationships with customers; and to investigate the factors considered important for the success of the mobility of companies in establishing relationships with their customers. In this study it was found that not all instant messaging application has a feature which serves to establish rapport with customers. The results showed some of the determinants of success in the utilization of instant messaging applications is the ease of use, target the most used mobile devices, operating systems most used by users, and mobile application user interface that is used.
 Index Terms - customer, relationship, management, application, messanging, instant

Library in an App: Testing the Usability of Boopsie as a Mobile Library Application

Boopsie, Inc. develops mobile applications for libraries, universities, conferences, and businesses. The researchers in this study investigated the usability of the Boopsie mobile application for a medium-sized academic library. Based on data collected from a series of qualitative interviews with undergraduate students, this research captured the users' experiences finding several types of information using a mobile application created by Boopsie. Three thematic findings emerged from seven study participants: Libraries should carefully select resources and features for inclusion in mobile applications; the simplicity of the mobile application interface offers some advantages over a conventional library Web site; and users may find the application more compelling for in-depth research than for answering quick questions. As result of this research, one library made modifications to its Boopsie application to improve usability. The results offer librarians or libraries practical advice about the promises and pitfalls of implementing a mobile library application.

모바일 RFID 미들웨어 기반 Pet 관리시스템의 설계 및 구현

이동 환경에 적합한 RFID 응용 프로그램들을 실시간으로 운영하기 위해서는 수집 데이터를 실시간으로 가공하여 유용한 정보만을 응용 클라이언트로 전달하는 모바일 단말 전용 RFID 미들웨어가 요구된다. 본 논문에서는 모바일 환경에서 실시간 데이터 처리 환경을 지원하도록 최적화된 모바일 RFID 미들웨어 응용으로 Pet(애완동물) 관리 시스템을 설계하고 구현하였다. 제안된 Pet 관리 시스템은 등록기능, 검색기능, 통신기능, 표출기능을 갖는 모듈들로 구성되었으며, 서버로부터의 정보를 읽어와 표출할 수 있는 기능을 갖는다. 또한 PDA 단말에 캡춰된 Pet 관리시스템의 데이터는SOAP(Simple Object Access Protocol) 응용접근프로토콜을지원하는모바일응용인터페이스를 통해 서버와 다른 클라이언트로 전송할 수 있다. The most critical element in the real-time operation of RFID application programs that are suitable for the mobile environment is the RFID middleware, made exclusively for mobile handsets, which processes collected data on a real-time basis and sends only the useful information to the application client. In this paper, we intend to design and implement the Pet management system for optimized mobile RFID middleware that supports real-time data processing. The proposed Pet management system consists of registration module, retrieval module, communication module, and display module in order to display retrieval result from server. Also, the captured data in the PDA is transmitted to the server and another client system using the mobile application interface that supports the SOAP application access protocol.

Design patterns for user interface for mobile applications

The topic of this paper is a collection of user interface (UI) design patterns for mobile applications. In the paper we present the structure of the patterns collection – the patterns are suggested solutions to problems that are grouped into a set of problem areas that are further grouped into three main problem areas – a structure which is valuable both as an index to identifying patterns to use, and it gives a fairly comprehensive overview of issues when designing user interfaces for mobile applications. To show the breadth of the patterns collection we present six individual problems with connected design patterns in some detail – each coming from different problem areas. They represent important and relevant problems, and are on different levels of abstraction, thus showing how patterns may be used to present problems and solutions on different levels of detail. To show the relevance and usefulness of the patterns collection for usability professionals with a mixed background, we present some relevant findings from a validation of the patterns collection. In addition to verifying the relevance and usefulness of the patterns collection, it also shows both expected and surprising correlations between background and perceived relevance and usefulness. One important finding from the validation is an indication that the patterns collection is best suited for experienced UI developers wanting to start developing mobile UIs. Using a patterns collection for documenting design knowledge and experience has been a mixed experience, so we discuss pros and cons of this. Finally, we present related work and future research.

모바일 환경을 위한 모바일 RFID 미들웨어 모듈 설계 및 구현

The most critical element in the real-time operation of RFID application programs that are suitable for the mobile environment is the RFID middleware, made exclusively for mobile handsets, which processes collected data on a real-time basis and sends only the useful information to the application client. In this paper, we intend to design and implement a mobile RFID middleware system that supports the mobile handset environment for real-time based processing of the necessary data in the mobile environment. The proposed mobile RFID middleware system includes a mobile reader interface that collects the tag data, a mobile filtering engine that processes the tag data into more meaningful data that is sent to the application interface, and finally the mobile application interface that supports the m-SOAP application access protocol for interfacing with existing mobile applications. The filtering speed of the newly-developed middleware engine was found to be suitable for the characteristics of mobile handsets.

Planners, navigators, and pragmatists: collaborative wayfinding using a single mobile phone

Shared use of mobile devices is increasingly prevalent in both research prototypes and in practice, however, little is known as to how to support best this interaction paradigm. In this paper, we present a study examining how pairs share a single mobile phone during a collaborative wayfinding activity. We provide a classification of strategies, role relationships and phone interactions employed to conduct the wayfinding activities in our study. While acknowledging that the factors determining how the phone was shared are nuanced and intertwined, our results illustrate how differences in the mobile application's interface influenced shared use, wayfinding strategy and outcome.

시나리오 기반의 모바일 어플리케이션 소프트웨어 GUI 테스트 방법

모바일 응용소프트웨어의 그래픽 유저 인터페이스는 모바일 상에서 모든 기능들을 작동시키며 정보를 획득하고 변경하는 작업 환경이며 도구이다. 모바일 소프트웨어 생산성을 높이고 신뢰성을 향상시키기 위하여 그래픽 유저 인터페이스의 테스트는 반드시 필요한 과정이다. 본 연구에서는 테스트 시나리오를 이용하여 그래픽 유저 인터페이스를 테스트하는 방법을 제안하고 이를 구현한 자동화 도구를 제안한다. 자동화 도구(MoGuT)는 테스트 시나리오에 의해 기능적인 결함을 빠른 시간에 찾을 수 있으며 SKVM 환경에서 운영된다. Graphic User Interface(GUI) of mobile application is the working environment exchanging informations and almost functions on mobile are operated by it. In order to increase the productivity and to develop reliable mobile software, GUI test is absolutely needed. In this paper, we introduce the scenario based GUI test method and automatic tool(MoGuT). The MoGuT can detect the functional faults using scenarios and operate in SKVM environment.

Content-based icons for music files

Content-based icons are in widespread use for image and video files: Icons for them can easily be created as thumbnail-size pictures. We present a method to create content-based icons also for music files, thus allowing visual data mining of music collections right within the file listings of a standard operating system. The icons are generated automatically, employing a neural net to determine the graphical parameters from acoustic features of the waveform stored in the audio files. A brief initial training ensures that the icons fit the user's visual and aural perception and musical likings. User studies have been conducted to examine the quality of the subjective relation between music and icons. We present extensions such as a space-saving graphical user interface for mobile applications and an automatic one- and two-dimensional layout.