Integrated Supply Chain Management Research Articles

Supply chain management and quality management integration

PurposeThe purpose of this paper is to develop a theoretical basis for integration of quality management (QM) and supply chain management (SCM). For that purpose, some common practices of both approaches are identified as having impact on the four balanced scorecard perspectives.Design/methodology/approachThe main concepts of SCM and QM were reviewed from the literature in order to develop key practices that are common to both approaches.FindingsThe findings suggest that the synergies of QM and SCM can promote the integration of the approaches which will promote a set of significant organizational benefits.Originality/valueThis study focuses on the integration of QM and SCM through their common practices. This issue has not been broadly explored and for that reason this paper contributes to the understanding of the critical factors for an effective integration of supply chain QM.

Issues of Implementing Electronic Supply Chain Management (E-SCM) In Enterprise

The integrated supply chain management with internet and technology brings new innovation management changes in enterprise. It called electronic supply chain management (E-SCM), to be able to reach the maximum result, the implementation of E-SCM need the ability to create, acquire, capture store, maintain and disseminate the organization's knowledge. This paper is literatures study that discussed about the issues related of benefits and constraints on E-SCM implementation in enterprise. Enterprise that implement E-SCM will have a competitive advantages which can be affecting the increase in performance of enterprise also be more sensitive to market environment changes rather than the competitor. This paper findings the success of E-SCM implemented in enterprise need support from knowledge management (KM).

Integrated Supply Chain Management Practices in the Flow Information Toyota Car Dealer in Kendari

Integrated Supply Chain Management Practices in the Flow Information Toyota Car Dealer in Kendari

Could the service consumption-production interface lift national logistics performance?

This research contains a four layer framework which aims to identify the performance factors. The proposed model is tested and validated by 43 samples data by using variance-based SEM approach (PLS). It extends the body of research in integration and sustainable supply chain management. The four layers contain the integration factors, inland depot service quality, hauliers firms’ sustainable performance and national logistics performance. A questionnaire survey and two expert groups were deployed. Survey respondents were managers of haulage companies which made up 30% of the 140 active companies. Annual revenue for a firm ranges from Ringgit Malaysia 1.25 million to 5 million. Each firm made an average of 170 trips to the depots daily. The theoretical contributions are the validation of industry-derived integration factors and the unwitting revelation that the stakeholder theory is unfazed by the downside of the agency theory. This surprisingly confirmed depot could still influence hauliers favourably. The practical contributions are the usefulness of the integration factor questionnaire items for future haulage studies, and that depots and hauliers should collaborate to lift national logistics performance.

Mapping the Landscape of Future Research Themes in Supply Chain Management

Supply chain researchers are confronted with a dizzying array of research questions, many of which are not mutually independent. This research was motivated by the need to map the landscape of research themes, identify potential overlapping areas and interactions, and provide guidelines on areas of focus for researchers to pursue. We conducted a three‐phase research study, beginning with an open‐ended collection of opinions on research themes collected from 102 supply chain management (SCM) researchers, followed by an evaluation of a consolidated list of themes by 141 SCM researchers. These results were then reviewed by 10 SCM scholars. Potential interactions and areas of overlap were identified, classified, and integrated into a compelling set of ideas for future research in the field of SCM. We believe these ideas provide a forward‐looking view on those themes that will become important, as well as those that researchers believe should be focused on. While areas of research deemed to become most important include big data and analytics, the most under‐researched areas include efforts that target the “people dimension” of SCM, ethical issues and internal integration. The themes are discussed in the context of current developments that the authors believe will provide a valuable foundation for future research.

Changing Donor Funding and the Challenges of Integrated HIV Treatment.

Donor financing for HIV prevention and treatment has shifted from supporting disease-specific ("vertical") programs to health systems strengthening ("horizontal") programs intended to integrate all aspects of care. We examine the consequences of shifting resources from three perspectives: first, through a broad analysis of the changing policy context of health care financing; second, through an account of changing priorities for HIV treatment in South Africa; and third, through a description of some clinical consequences that the authors observed in a research study examining adherence to antiretroviral therapy (ART) and sexual health among adolescents. We note that AIDS responses are neither completely vertical nor horizontal but rather increasingly diagonal, as disease-specific protocols operate alongside integrated supply chain management, human resource development, and preventive screening. We conclude that health care programs are better conceived of as networks of policies requiring different degrees of integration into communities.

Integration and Effective Supply Chain Management: A Review of Agriculture in Pakistan and China

Agriculture is likely to require further strengthening ties between farmers and citizens to improve the efficiency of market systems and their saturation with modern technology. Increasing globalization of agriculture and the ensuing hegemony of supermarkets have brought significant profits and losses. Those on whom the state of the global market of the 21st century, should strive for a just distribution of its burdens, without encroaching on the real fruits of progress, through which millions of people have access to a healthy, diverse and affordable food. Supply chain management can be defined as the integration of key business processes from end user to the original suppliers that provide products, services and information that add value for customers and stakeholders. The integration of all business processes with all stakeholders in the supply chain seems to make no sense apart from being, of course, a major waste of resources. In fact, in certain cases, the enormity of the task may make it impossible to overcome for a company whose supply chain presents a great complexity. Thus, it seems important that companies of all sizes find a way to manage more easily and effectively chains in which they operate. However, particularly in agricultural sector, integration of supply chain process has really brought significant impact on the efficiency of the overall procedures.

Integrated supply chain management for perishable products: Dynamics and oligopolistic competition perspectives with application to pharmaceuticals

We propose an integrated supply chain management framework that allows us to explicitly consider the impact of product perishability on a broad scale that includes manufacturers, distribution centers, wholesalers, and demand markets. The framework proposed herein also makes it possible to consider the oligopolistic competition across wholesalers that drives price and demand fluctuations. Furthermore, the supply chain decision rules are derived from necessary conditions in the framework. The inclusion of such salient features allows the framework to generate outcomes that suggest realistic managerial insights. We provide a numerical example in which two multi-national pharmaceutical firms producing a homogeneous medicinal drug and four oligopolistic wholesalers are considered.

The use of integrated supply chain management model for promoting competitiveness in the fast moving consumer goods (FMCG) manufacturing industry in Nigeria

The importance of integrated supply chain management cannot be overemphasized in any business due to the emergence of inter and intra firm trade, literature has confirmed that the success of any business in all parts of the world depends on the effectiveness of their supply chain management. The focus of this paper is to present an exploratory study on the use of integrated supply chain management model for promoting competitiveness in the fast moving consumer goods (FMCG) manufacturing industry in Nigeria and explore critical factors affecting implementation and use. Primary data are collected from 80 selected respondents in FMCG manufacturing industry based in Lagos Nigeria. Quantitative method of data collection is used. SPSS 22.0 is used to analyze data. Findings of the research indicate the significance of .000* with .879* Cronbach’s Alpha reliability. It also reveales that most of the tested variables are very significant. The study will benefit FMCG manufacturing industry in Nigeria and affiliated stakeholders as well as international communities by providing them with recent model. The findings are limited by the study’s exploratory, quantitative nature and small sample, therefore, generalization of the results should be done with care and further research, with a large sample encouraged

An extensive structural model of supply chain quality management and firm performance

Purpose – The purpose of this paper is to explore the concept of supply chain quality management (SCQM) and to propose a research model that considers the impact of SCQM practices on firm performance. Design/methodology/approach – Based on a comprehensive literature review, SCQM most relevant practices were analyzed and selected. These practices were categorized into four dimensions: upstream (supplier assessment, supplier quality management (QM)), downstream sides of a supply chain (customer focus), internal process (product/service design, process management and logistics) and support practices (top management support, human resource management, information and supply chain integration). The measurement instrument of firm performance was also developed, including three aspects: operational performance, customer satisfaction and financial performance. Findings – An innovative conceptual framework that provides a comprehensive picture covering core dimensions of SCQM and various aspects of firm performance was proposed. This conceptual framework can be used as “a guideline” for theory building and measurement instrument development of SCQM and firm performance. More importantly, on the road to gain a further insight, an extensive structural model that identifies direct and indirect relationships between SCQM and firm performance was also developed. Practitioners/managers can apply this model as “a road map” for implementing SCQM practices. Research limitations/implications – It is necessary to test the rationality of these models by using empirical studies in different contexts. Originality/value – The integration of quality and supply chain management still remains limited in the literature. Therefore, it is necessary to have a more focussed approach in assessing QM issues within the internal and external supply chain contexts. This study concentrates on the practices which improve quality aspects of the supply chain, known as SCQM practices. Proposed research models in this paper not only fill out the voids in the literature, but also contribute with conceptual frameworks for theory building in SCQM and firm performance. The authors also expect that this research can offer a useful guidance for measuring and implementing SCQM practices as well as facilitate further studies in this field.

Supply chain management and marketing integration: enhancing customer lifetime value

The supply chain management (SCM) and marketing integration has a direct and significant impact on customers and the revenue-earning potential of the firm. Hence, it is vital for the firm to achieve better synergy between them. SCM and marketing integration is a complex and multi-faceted construct and hence requires strategic approach for its evaluation. This study aims to understand how to achieve SCM and marketing integration by focusing its facilitators and controlling distracters. This research develops various frameworks and models for better understanding of SCM and marketing integration. This research demonstrates the benefits of a close integration between SCM and marketing and evaluates its impact on customer lifetime value (CLV). The contribution of this article is both theoretical and practical. From a theoretical perspective, the frameworks developed for study of SCM and marketing integration are an important contribution to the existing knowledge. From a practical perspective, various models of this paper aim at providing guidelines for SCM and marketing managers for building competitive advantages by achieving SCM and marketing integration.

Supply chain management and marketing integration: enhancing customer lifetime value

Supply chain management and marketing integration: enhancing customer lifetime value

Supply Chain Optimization: Enhancing End-to-End Visibility

This paper describes the United Nations World Food Programme's (WFP) Supply Chain Management Dashboard (SCM-D), a tool that increases operational efficiencies and effectiveness by enhancing Supply Chain (SC) visibility. Each year WFP assists an average of 80 million people across more than 80 countries. It is therefore critical for WFP to understand what processes are taking place at each stage of its global Supply Chain to allow for timely mitigation of risks, forward and contingency planning and optimization, as well as identification and propagation of best practices. The SCM-D provides this end-to-end visibility into the WFP Supply Chain, serving as a “one stop” holistic overview that condenses the SC situation for an operation. The SCM-D promotes integrated Supply Chain Management by facilitating collaboration amongst different business units and supporting better informed Executive Management decision making. An online platform applies the efficiency and effectiveness gains of the tool to all WFP operations, and makes the SCM-D accessible to staff anywhere and at any time. Simplicity is key to the design, with the information reflected on the SCM-D being detailed enough to allow for comprehensive understanding of an operation and identification of risks, challenges and opportunities; yet broad enough to provide a clear and integrated end-to-end SC picture. The tool increases operational transparency and efficiency, value for money of funds, and ultimately supports the delivery of critical food assistance to millions of vulnerable families. All of these gains bring WFP one step closer to achieving its goal of a world with Zero Hunger.

Selección multicriterio de aliado estratégico para la operación de carga terrestre

The purpose of this work is to present a model for selecting a strategic partner in the operation of land transportation, to strengthen the integrated supply chain management. The selection process involves the use of tools that contribute to decision making in an agile, effective and efficient way. In this context, the proposed model combines the fuzzy analytic hierarchy process and technique for order preference by similarity with ideal solution, including scientific and analytical elements that enable the inclusion of diverse criteria and leading actors. This model, which is applicable to different types of organization, was validated in a Colombian industrial company in order to identify the potential strategic partner with the best competitive advantages.

The moderating effect of product complexity on new product development and supply chain management integration

The purpose of this study is to investigate whether product complexity moderates the impact of integration programs in both new product development (NPD) and supply chain (SC) management on operational performance. Results are based on statistical analyses of data collected from an international sample of manufacturing firms through the fifth edition of the International Manufacturing Strategy Survey (IMSS 5). The main findings are that NPD and SC integration do have an impact on performance, while product complexity alone has not. When considering the moderating effect, complexity has no impact on NPD integration, while there is a negative moderating impact on SC integration. This study bridges together different streams of research, showing how both NPD and SC integration allow managing product complexity while improving performance.

Editors' Introduction

Before summarizing the interesting articles in this issue of the Transportation Journal, we would like to remind readers that we are planning another themed issue of the journal for the Summer 2016 issue. The Summer 2016 issue will focus on the theme of middle-range theory in transportation and logistics. Manuscripts should be submitted no later than August 31, 2015, for consideration. Please refer to www.editorialmanager.com/TransJour for author and submission guidelines. More detailed information can be found in the announcement on page 157–58 of this issue.In recent years there has been an increasing interest in the area of humanitarian logistics, as much humanitarian assistance does not reach the intended recipients due to supply chain and logistics problems. In the first article, Özpolat, Ribbink, Hales, and Windle analyze sourcing approaches used in emergency food aid. They conduct their analysis in the context of theoretical frameworks and use data provided by the United States Agency for International Development (USAID) to determine the optimal approach. Their findings contribute to the decision-making and policy discussion about the efficiency of governmental food aid programs.Sustainability is another timely topic in supply chain management. In the second article of the issue, Suzuki and Kabir propose a vehicle-routing technique that can help motor carriers reduce fuel consumption and pollutant emissions. The technique offers benefits to small motor carriers, which may not have the capabilities to purchase expensive vehicle-routing software. The method in the article also helps to reduce road damage, a factor of major concern in this era of deferred highway infrastructure maintenance.Demand management is an important strategic and complex supply chain management process. In the third article, Donovan and Manuj present a holistic definition of demand management, based on a structured literature review process. Demand management concepts and relationships were organized into a comprehensive theoretical model. This framework should provide a rich background for conducting empirical research in the future.Supply chain management strategy integrates supply chain partners across functions and processes. Despite an extensive body of literature on integrated supply chain management, there is no adequate explanation of the sources of the competitive advantage and performance gains that result from the interfirm partnerships. In their article, Srivastava, Srinivasan, and Iyer use empirical evidence to investigate the nature of the relationships among relational resources as they interact with technological and market turbulence factors. The findings reiterate the importance of collaborative initiatives in the supply chain for operational benefits and high levels of customer service.Motor-carrier driver behavior is always of interest in supply chain management from the perspective of both safety and transportation cost. This issue's Industry Note by Prockl and Sternberg outlines how driver time in motor-carrier operations can be measured using different methods. Eighty drivers from 22 European motor carriers were measured using different types of participant observations and driver self-observation. The study findings offer important principles for measuring motor-carrier drivers' use of time on the job.

Towards a framework for enhancing procurement and supply chain management practice in the NHS: lessons for managers and clinicians from a synthesis of the theoretical and empirical literature

BackgroundThis review provides intelligence to NHS managers and clinicians involved in commissioning and procurement of non-pay goods and services. It does this in the light of ongoing pressure for the NHS to save money through a combination of cost cutting, productivity improvements and innovation in service delivery, and in the context of new commissioning structures developing as a result of the Health and Social Care Act 2012 (Great Britain.Health and Social Care Act 2012. Chapter 7. London: The Stationery Office; 2012).ObjectivesWe explore the main strands of the literature about procurement and supply chain management (P&SCM); consider the extent to which existing evidence on the experiences of NHS managers and clinicians involved in commissioning and procurement matches these theories; assess how the empirical evidence about different P&SCM practices and techniques in different countries and sectors might contribute to better commissioning and procurement; and map and evaluate different approaches to improving P&SCM practice.Review methodWe use a realist review method, which emphasises the contingent nature of evidence and addresses questions about what works in which settings, for whom, in what circumstances and why. Adopting realist review principles, the research questions and emerging findings were sense-checked and refined with an advisory group of 16 people. An initial key term search was conducted in October 2013 across relevant electronic bibliographic databases. To ensure quality, the bulk of the search focused on peer-reviewed journals, though this criterion was relaxed where appropriate to capture NHS-related evidence. After a number of stages of sifting, quality checking and updating, 879 texts were identified for full review.ResultsFour literatures were identified: organisational buying behaviour; economics of contracting; networks and interorganisational relationships; and integrated supply chain management (SCM). Theories were clustered by their primary explanatory focus on a particular phase in the P&SCM process. Evidence on NHS commissioning and procurement practice was found in terms of each of these phases, although there were also knowledge gaps relating to decision-making roles, processes and criteria at work in commissioning organisations; the impact of power on collaborative interorganisational relationships over time; and the scope to apply integrated SCM thinking and techniques to supply chains delivering physical goods to the NHS. Evidence on P&SCM practices and techniques beyond the NHS was found to be highly fragmented and at times contradictory but, overall, demonstrated that matching management practice appropriately with context is crucial.ConclusionsWe found that the P&SCM process involves multiple contexts, phases and actors. There are also a wide variety of practices that can be used in each phase of the P&SCM process. Thinking about how practice might be improved in the NHS requires an approach that enables the simplification of the complex interplay of factors in the P&SCM process. Portfolio-based approaches, which provide a contingent approach to considering these factors, are recommended. Future work should focus on conflicting preferences in NHS commissioning and procurement and the role of power and politics in conflict resolution; the impact of power on the scope for collaboration in health-care networks; and the scope to apply integrated SCM practices in NHS procurement organisations.FundingThe National Institute for Health Research Health Services and Delivery Research programme.

SCM통합과 기업성과의 인과관계 분석

Supply chain management (SCM) aims to provide the coordination and execution of planning and decision-making in multi organization-wide production and distribution. The advancement of information technology and the globalization of market promote SCM integration. Information sharing has become a major driver of competitive advantage in SCM. In this research, we aim to analyze the influence of SCM integration on firm performance and the role of information sharing between SCM integration and firm performance. Of the 750 questionnaires posted, a total of 218 questionnaires were collected after one follow-up. A total of 199 questionnaires were analyzed after 19 questionnaires were eliminated due to largely missing values. We used structural equation modeling technique to validate the causal relationship between SCM integration, information sharing, and firm performance. The results suggest that improved SCM integration both within the focal company (intra-organization) and across companies (inter-organization) enhances firm performance positively. Information sharing acts as a mediator between the SCM integration and the firm performance. Intra-organization SCM integration is positively related to inter-organization SCM integration, namely, SCM integration with suppliers and customers. The results suggest that internal integration of SCM significantly influences external integration with customers and suppliers. The result also shows that supply chain integration has a positive influence on firm performance and information sharing positively impacts firm performance as well.

Green Human Resource Management and Green Supply Chain Management: linking two emerging agendas

Green Human Resource Management (GHRM) and Green Supply Chain Management (GSCM) are popular subjects in the areas of human resource management (HRM) and operations management (OM), respectively. Although scholars in each of these areas are advancing the roles of GSCM and GHRM in building more sustainable organizations, there has been a significant delay in the integration of these two contemporary subjects, based on a greater gap in the integration of HRM and supply chain management (SCM). Thus, the aims of this study are to propose a synergistic and integrative framework for the GHRM-GSCM relationship and to propose a research agenda for this integration. After reaching these goals, this article emphasizes the implications of GHRM-GSCM integration for scholars, managers, and practitioners in the areas of organizational sustainability and truly sustainable supply chains.

Inventory Management Framework to minimize supply and demand mismatch on a manufacturing organization

There is a problem of excessive inventory in a Manufacturing Company, situated in South Africa. In this study an Inventory Management Framework (IMF) was developed. Quantitative content analysis was used to collect data. Statistical tools were used to select the fiscal year with the vast data variation for data analysis for this study. The results reveal that uncertainties and lot sizing inventory results in excessive inventory and not having a collaborated and integrated Supply chain Management also results in a mismatch of supply and Demand. IMF is proposed in this paper to minimize the impact of the mismatch.