ABSTRACT Designed and implemented by public servants and NGO workers, local inclusion programmes in Barcelona result in the exclusion of illegalized migrants. Access to city provisions is gained by means of a ‘work plan’ applied by the local authorities. Bureaucratic processes divide potential clients between those who ‘deserve’ to access rights and those who do not. Much of the legal framework provides leeway to practitioners to decide the fate of those left ‘here, but nowhere’ (Fieldwork 2019). Bureaucrats, acting as ‘gatekeepers’, often become ‘annoyed’ with their ‘users’. This annoyance has the potential to illustrate how banal but resourceful emotions end up playing a key part in the exclusion of migrants from the city, strengthening institutional cohesion and a moral order. Focusing on bureaucratic processes and street-level interventions, this article tries to shed light on how borders inside the city are created not only by municipal regulations, but also by bureaucrats´ emotions.
Read full abstract