We have used the Long Wavelength Spectrometer (LWS) aboard the Infrared Space Observatory (ISO) to map the far-infrared continuum emission (45-175 micrometer) toward several massive Giant Molecular Cloud (GMC) cores located near the Galactic center. The observed far-infrared and submillimeter spectral energy distributions imply low temperatures (approx. 15 - 22 K) for the bulk of the dust in all the sources, consistent with external heating by the diffuse ISRF and suggest that these GMCs do not harbor high- mass star-formation sites, in spite of their large molecular mass. Observations of FIR atomic fine structure lines of C(sub II) and O(sub I) indicate an ISRF enhancement of approx. 10(exp 3) in the region. Through continuum radiative transfer modeling we show that this radiation field strength is in agreement with the observed FIR and submillimeter spectral energy distributions, assuming primarily external heating of the dust with only limited internal luminosity (approx. 2 x 10(exp 5) solar luminosity). Spectroscopic observations of millimeter-wave transitions of H2CO, CS, and C-34S carried out with the Caltech Submillimeter Observatory (CSO) and the Institut de Radio Astronomie Millimetrique (IRAM) 30-meter telescope indicate a gas temperature of approx. 80 K, significantly higher than the dust temperatures, and density of approx. 1 x 10(exp 5)/cc in GCM0.25 + 0.01, the brightest submillimeter source in the region. We suggest that shocks caused by cloud collisions in the turbulent interstellar medium in the Galactic center region are responsible for heating the molecular gas. This conclusion is supported by the presence of wide-spread emission from molecules such as SiO, SO, and CH3OH, which are considered good shock tracers. We also suggest that the GMCs studied here are representative of the typical, pre-starforming cloud population in the Galactic center.
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