Instant Messaging Research Articles

DIGITALIZATION AS A MEANS OF OVERCOMING CHALLENGES AND THREATS OF CONSTRUCTION PARTICIPANTS IN A MULTIPROJECT ENVIRONMENT

This article examines the potential of digitalization as a strategic solution to address the challenges and threats faced by construction actors in a multi-project environment.Construction activities are inherently complex, often characterized by the simultaneous management of several projects, each with its own characteristics and challenges. In a multi-project environment, participants such as designers, developers, and contractors face significant obstacles, including resource allocation conflicts, communication barriers, inefficiencies, and increased risk of delays and cost overruns. The advent of digital technology offers a transformative approach to these challenges, enabling more efficient management and coordination across multiple projects. The main objective of this paper is to explore how digital tools and technologies can mitigate the specific challenges faced by different actors during the construction of multiple projects. Analyzing key issues such as scheduling conflicts, miscommunication, data management complexity and risk management difficulties, the article highlights critical areas where digitization can have a significant impact.One of the most urgent problems in a multi-project environment is the effective allocation and planning of resources. Traditional management approaches often fail to cope with overlapping schedules and competing priorities, resulting in delays and inefficiencies. Digital tools such as Building Information Modeling (BIM) and Project Management Information Systems (PMIS) offer integrated platforms that facilitate seamless coordination and real-time updates. These systems provide centralized data stores and sophisticated scheduling algorithms that improve decision-making and reduce the likelihood of conflicts.Communication barriers are another major problem in multi-project environments that can lead to misunderstandings, errors, and delays that negatively impact project timelines and outcomes. Digital communication platforms, including instant messaging, video conferencing, and collaboration software, enhance real-time communication and ensure alignment among all stakeholders. These platforms enable the rapid exchange of critical information and facilitate the collaborative environment necessary to manage multiple projects simultaneously.Ensuring that all stakeholders have access to accurate and up-to-date information is critical to effective decision-making. Digitization solves this problem by providing advanced data management and analytics capabilities. Big data analytics and artificial intelligence can analyze large data sets to predict potential problems and optimize resource allocation. These technologies help identify trends, predict project outcomes, and facilitate informed decision-making, ultimately increasing project efficiency and effectiveness.Risk management is particularly challenging in a multi-project environment due to increased complexity and interdependence. Digital risk management tools offer a framework for identifying, assessing and mitigating risks across projects. These tools provide scenario analysis, risk tracking and automatic alerts, enabling proactive risk management and reducing the likelihood of project failure.

Insight into the Trends in Research on the Impact of Social Media on Adolescent Mental Health

This study investigates the impact of social media on adolescent mental health through a bibliometric analysis of literature from 2004 to 2024 in the web of science database. With internet usage among adolescents exceeding 87% and instant messaging rates reaching 84.1%, platforms such as Facebook and Instagram significantly affect their mental well-being. The study identifies “anxiety,” “depression,” and “adolescents” as central themes, demonstrating a strong correlation between high-frequency social media use and mental health issues. Adolescents, the most affected group, face significant risks from prolonged social media exposure. The United Kingdom leads study collaborations in this field. The findings highlight the complexity of social media’s impact on mental health, influenced by various factors ranging from childhood experiences to specific psychological issues. Emphasizing adolescent mental health, the study calls for future study to explore the long-term effects of social media use and develop effective intervention measures and policy recommendations. This scientific evidence aims to guide policymakers, educators, and parents in promoting the comprehensive development and well-being of adolescents, helping them navigate the digital age healthily and safely.

Perluasan dari Alat Bukti Tertulis dalam Perspektif Hukum Acara Perdata

The rapid development of information technology, such as emails, instant messaging, and digital documents in electronic transactions, is transforming traditional methods of evidence presentation in civil court contexts. Therefore, it is necessary to conduct a study on the legality and relevance of electronic evidence within the framework of existing legislation, as well as how courts assess and accept such evidence. The research findings indicate that although electronic evidence in the form of electronic information and/or documents is recognized as valid legal evidence, challenges remain in its application, including issues of authenticity and the integrity of the submitted electronic data. Guidelines are needed to demonstrate the evidential strength of electronic evidence so that it can be accepted by the parties involved and provide clarity to judges in admitting electronic evidence as part of the evidentiary process. Furthermore, regulatory reforms are necessary to optimize the use of electronic evidence and ensure fairness in legal proceedings. These papers are expected to contribute to developing civil procedural law in the digital era.

Augmenting Online Teamwork Dynamics: Investigating the Effects of a Generative AI Chatbot on Perceived Assistance and the Assessment of Team Members

Advances in information and communication technology have enabled teamwork in the online environment, and now online teamwork is an everyday encounter. Students start working in teams by contacting one another through online collaboration tools or instant messengers. However, online teamwork has a problem in which it is difficult to build relationships among team members. We conducted an experiment to identify the effects of a chatbot in messenger during online teamwork. Considering communication methods and interfaces, we divided the teamwork conditions into three cases: AI Assistant in Chatroom, AI Assistant on Web Page, and Search Engine. As a result of the analysis, we found significant differences between groups in perceived assistance in team processes and the assessment of team member effectiveness depending on the types of team methods with assistance. Specifically, the prototype chatbot proposed in this study showed more positive effects than the other methods.

Enhancing Telemedicine Communication for Improved Outpatient Pediatric Trauma Care.

Pediatric traumatology is a complex field that requires a comprehensive understanding of physeal development, remodeling potential, and the ossification process in order to ensure appropriate patient treatment. The objective of this study was to assess the willingness of practicing physicians to participate in a telemedicine collaboration aimed at enhancing the exchange between the outpatient and inpatient sectors and promoting the digitalization of the pediatric sector. This is in response to the growing significance of digitalization in the medical field. A survey consisting of 15 items was sent to 800 practicing trauma surgeons, pediatric surgeons, and pediatricians within a 100 km radius of Hamburg, Germany. The survey included questions about the respondents' professional experience and telemedicine experience, as well as inquiries about possible telemedicine collaborations. The response rate was 19.3%. Less than half of the participants already used telemedicine in daily practice. In general, 75% of respondents expressed an interest in collaborating with the inpatient sector. The most common reasons for hospital referral were the need for surgery, inadequate treatment of children in practice and co-assessment. The majority were in favor of flexible communication, either via video telephony, imaging applications like or messaging applications. The study revealed a high level of interest in telemedicine collaboration. Information exchange should be tailored to individual needs, with practitioners requiring a versatile and personalized approach that includes imaging. Strict enforcement of data protection regulations is essential. Further research is needed to evaluate the effectiveness of telemedicine collaboration in the treatment of pediatric trauma in both hospital and outpatient settings.

[Tanslated article] Burnout Syndrome, Anxiety, and Depression in Dermatology Residents: A Cross-Sectional Study

Background and objectiveBurnout syndrome is a mental health disorder due to chronic occupational stress. Both burnout and associated comorbidities are prevalent among health care professionals, being medical residents a vulnerable group. Despite this, the scientific medical literature currently available on this issue in dermatology residents is scarce. The aim of this study was to analyze the prevalence of the burnout syndrome, anxiety, and depression in dermatology residents, and the associated risk factors. Material and MethodThis was a cross-sectional trial designed to include dermatology residents from Spain (from December 2022 through June 2023). A self-administered form was sent via online messaging applications, including validated scales to study professional quality of life, burnout syndrome, anxiety, and depression. ResultsA total of 48 dermatology residents were included in the study, 50% of whom (24/48) were women, with a mean age of 27 years (1.25). A total of 58.33% (28/48) of the residents had some degree of anxiety, 22.9% (11/48) some degree of depression, and 23.4% a moderate risk of burnout (11/48). Workload was the main risk factor associated with the 3 disorders studied, while managerial support or intrinsic motivation seem to play a protective role. ConclusionsBurnout syndrome and its comorbidities are both prevalent in dermatology residents in Spain and closely related to each other.

The Role of Ecommerce Adoption in Influencing The Increasing Income of Small and Micro Enterprises (MSEs) During The Covid-19 Pandemic

The COVID-19 pandemic has devastated the world economy, including Indonesia. Large-scale social restrictions as a consequence of preventing the spread of the COVID-19 virus have hampered the economy. Micro and small enterprises (MSEs) are the sectors most affected by the COVID-19 pandemic. On the other hand, the eCommerce survey showed that 24.20 percent of businesses claimed to have experienced an increase in income during the COVID-19 pandemic. This study aims to (1) find out the extent to which eCommerce adoption and income increased in MSEs during the COVID-19 pandemic; (2) looking for the effect of eCommerce adoption on MSEs on increasing MSE income during the COVID-19 pandemic; (3) knowing which items of eCommerce adoption have a significant effect on increasing MSE income; and (4) find out how big the opportunity to increase the income of each eCommerce adoption item compared to businesses that do not adopt eCommerce. This study uses descriptive analysis and binary logistic regression. The researched eCommerce adoption is seen from three dimensions, namely online sales media, training related to the use of information technology for digital marketing, and the speed of eCommerce adoption. All variables of eCommerce adoption that were studied using binary logistic regression proved to have a significant effect on increasing revenue. Of all eCommerce adoption items, eCommerce businesses that use instant messages as a sales medium, had the opportunity to experience an increase in revenue during the COVID-19 pandemic by 2.41 times compared to businesses that do not use instant messages.

Face Attack Online: Unpacking Conflicts in Multimodal Group Chats

This study focuses on analyzing face attacks in the conflict discourse of cross-linguistic online chats on the instant message application WeChat among a group of international students at a prestigious university in China. Drawing on the previous impoliteness theory of Leech and Culpeper, this article selectively combines these two theories and proposes that in face-attack studies, especially with respect to online discourses, impolite multimodal discourse should be considered and subsumed in the theoretical framework. It is found that a wide array of face attacks in conflict discourse manifest themselves both in verbal discourse as well as in multimodal counterparts. The present study might shed light on online impoliteness research that is beyond monolingual and single-mode contexts.

Efficacy of WeChat Instant Messaging Platform for Peer Feedback on Undergraduate Students’ English Academic Writing Performance: A Systematic Literature Review

Peer feedback has become a crucial element in the field of English as a second/foreign language (ESL/EFL) writing. There has been a notable scholarly interest in the integration of peer feedback in English writing instruction. Among Chinese undergraduate students, there is a growing tendency to use instant messaging systems, such as WeChat, for peer feedback. WeChat distinguishes itself from other platforms by its extensive usage in China, particularly owing to its user-friendly features. However, there is a lack of systematic research in the current literature to explore the effectiveness of using WeChat for peer feedback in English writing. In particular, there is a lack of research on five aspects of students’ English writing performance when using WeChat as a platform for peer feedback, such as content and idea, coherence and cohesion, grammar and form, word choice and vocabulary, and organization and structure. This article aims to provide an overview of the investigation of the effectiveness of using WeChat as an instant messaging platform through a literature review. The authors adhered to predetermined criteria for what literature were included and excluded. Ultimately, the authors reviewed a collection of 30 research articles from the year 2011 to 2023 that are directly related to the topic at hand. This review encompasses an evaluation of the research designs, findings, discussions, and gaps in research identified in these articles. This review offers a comprehensive comprehension of the present status of research in this field. Moreover, it emphasizes the need for additional academic investigation, specifically targeting the task of filling the recognized gaps in knowledge. Furthermore, the conclusion highlights the necessity of further studies, which needs to explore the long-term effects of incorporating WeChat and peer feedback on enhancing students’ writing performance. This encompasses various aspects, such as content and idea, coherence and cohesion, word choice and vocabulary, organization and structure, as well as grammar and form.

Digital Marketing Effectiveness By Implementing Search Engine Optimization (SEO) In The Indonesian Banking Sector

This study evaluates the use of Search Engine Optimization (SEO) in digital marketing strategies within the Indonesian banking sector, specifically focusing on Bank Central Asia Tbk (BCA), Bank Mandiri Persero Tbk, and Bank Rakyat Indonesia Persero Tbk (BRI), during the period from February 2024 to April 2024. Employing an exploratory qualitative method, the research aims to gain an in-depth understanding of how these three banks implement SEO and how these strategies impact their customer engagement. The findings indicate that BCA utilizes Twitter as the primary platform for delivering rapid information, while Bank Mandiri and BRI prefer WhatsApp Web for direct and personal communication with customers. Additionally, BRI leverages video content on YouTube to enhance user engagement. The dominance of WhatsApp Web in social traffic for Bank Mandiri and BRI highlights the effectiveness of instant messaging platforms in building direct communication with customers. Conversely, Twitter proves effective in reaching a broader audience for BCA. This study emphasizes the importance of tailoring digital marketing strategies to suitable platforms to achieve specific business objectives and demonstrates the value of qualitative methods in understanding the dynamics and complexities of digital marketing within the banking sector.

P159 USING WHATSAPP AS A MEDIUM FOR HEALTH EDUCATION ON SELECTED LIFESTYLE MODIFICATIONS IN HYPERTENSION MANAGEMENT

Background and Objective: Lack of hypertension knowledge negatively affects adherence to lifestyle modifications among hypertensive individuals. Recommended health education for on-going support and self-management can prove difficult to organise for frequent face-to-face sessions. This study aimed at determining the efficacy of using WhatsApp Instant Messaging (WIM) as a health education medium of selected lifestyle medications among hypertensive individuals. Methods: The study used a quasi-experimental design with 24 and 17 subjects in treatment and comparison groups respectively at Queen Elizabeth Central Hospital and run for 6 weeks. Treatment group was supplied with selected health education regarding lifestyle modifications related to hypertension management; physical activity (PA), dietary patterns (DP) and weight management (WM) on a WhatsApp group while the comparison group received none. Data was collected before and after intervention. Data were analysed using Pearson's Chi Square and T-Tests in IBM SPSS Statistics version 23 at 5% significance. Results: At baseline there were no significant differences (p=0.270) in PA between treatment and comparison groups while at endline the differences became significant (p=0.020) meaning that the intervention increased the chances of an individual being physically active. Changes were observed in WM, as weight dropped, on average, by 0.14 kg in the treatment group and increased by 1.6 kg in the comparison group. Mean differences between baseline and endline of the weights were not significant in both groups. Consequentially, the body mass indices decreased in the treatment group (mean decrease=0.12kgm-2) and increased in comparison group (mean=0.82kgm-2). Change in the comparison group was significant (p=0.045). Changes in food frequency of selected food groups were not significantly different. Conclusions: WIM has the potential of being an excellent medium of health education to enhance lifestyle modifications in the management of hypertension.

What's Up, Mister! An Investigation of the Team-Fan Conversational Approach

This paper proposes a research model for investigating the effect on fan satisfaction and fan loyalty of the three dimensions of the customer engagement construct on Mobile Instant Messaging Apps when they are used as Engagement Platforms in a conversational marketing approach. To test the hypotheses, a sequential regression model was implemented. A survey was conducted on fans of a famous football team in Italy that has recently decided to use WhatsApp (Mobile Instant Messaging App - MIM) to allow fans to communicate directly with football players. The results highlight the importance of emotional engagement on fan satisfaction and the role of behavioural engagement through the use of WhatsApp for enhancing fan commitment. Fans who are engaged and more satisfied thanks to the use of MIM apps can be ambassadors for the sport brand thus affecting the fan behaviour-based relationship performance and the support to the team. For this reason, sports team managers need to consider the MIM app as a tool that can increase fan engagement.

Effects of a Customized Diet Education Program Using a Mobile Instant Messenger for People Undergoing Peritoneal Dialysis: A Feasibility Test

PurposeThe study was conducted to develop a customized diet education program using mobile instant messenger for people undergoing peritoneal dialysis (PD). Our goal was to examine the program’s effects on diet-related self-efficacy, dietary self-care compliance, and physiological indices (hemoglobin, albumin, potassium, and phosphorus). MethodsThis was a quasi-experimental study with a non-equivalent control group pre-post-test design. We applied the Cox interaction model of client health behaviors. Overall, 43 patients (21 in the experimental group and 22 in the control group) attending the renal clinic and undergoing PD at three hospitals were included. The experimental group underwent a customized diet education program using a mobile instant messenger for five weeks. Patients in the control group received routine care. This study was conducted in the following order: pre-test, treatment, post-test 1 (immediately after), and post-test 2 (four weeks after). ResultsThis study showed significant differences in dietary self-care compliance (F = 15.29, p < .001) and hemoglobin level (F = 7.55, p = .001) in interactions between times and groups. ConclusionsThe diet education program is an effective strategies to preventing complications and helping PD patients perform dietary self-care compliance through systematic and continuous interactions with educational nurse who is an expert in PD management of people undergoing PD.

Scrolling through adolescence: unveiling the relationship of the use of social networks and its addictive behavior with psychosocial health

BackgroundUnderstanding the relationship of social network use and addictive behaviors with adolescent psychosocial health is crucial in today’s digital age.AimTo verify the associations between social network use, messaging applications, and the addictive behaviors to social network with psychosocial health in Spanish adolescents.MethodsA cross-sectional study was developed with 632 adolescents, aged 12 to 17 years from the Region of Murcia, Spain. The assessment of social network use (Facebook, Twitter, Instagram, Snapchat, and TikTok) involved evaluating the frequency of use of each social network individually using a single-item scale with five response options. WhatsApp use (i.e., a messaging application) was evaluated in the same manner. The Short Social Networks Addiction Scale-6 Symptoms was employed to assess potential addictive behaviors to social network use. The psychosocial health was assessed using the Strengths and Difficulties Questionnaire. Generalized linear regression models were conducted, and predictive probabilities of having psychosocial health problems were calculated.ResultsThe predicted probability of presenting psychosocial health problems in the medium users and high users of social networks was 19.3% (95% confidence interval [CI] 13.0 to 27.7), and 16.2% (95% CI 10.2 to 24.6) higher compared to low users, respectively. High usage of Instagram, TikTok, Snapchat, and Facebook was associated with increased probabilities of psychosocial health problems, with Facebook showing the highest probabilities, at 31.3% (95% CI 14.8 to 54.2) for medium users and 51.9% (95% CI 26.5 to 76.3) for high users. Additionally, adolescents with addictive behaviors to social network use had from 19.0 to 25.2% probabilities of experiencing psychosocial health problems. Finally, the highest probabilities of having psychosocial health problems were identified in adolescents with high addictive behaviors when using social networks (28.9%; 95% CI 19.3 to 40.8%) and the lowest in those with low addictive behaviors (6.8%; 95% CI 3.3 to 13.6%).ConclusionAdolescents who use social networks more frequently and exhibit more addictive behaviors related to their use are more likely to experience psychosocial health problems compared to those who do not. Facebook showed the strongest association, followed by Snapchat, Instagram, and TikTok. Our data also revealed that adolescents exhibit various signs of addictive behaviors to social network use.

ICT ADOPTION AMONG REAL ESTATE AGENTS IN MALAYSIA

The success of real estate agents relies on the ability to provide better services to their clients efficiently and seamlessly. The use of Information and Communication Technology (ICT) is benefiting real estate agents by making it more convenient for real estate agents to find clients, advertise the property, and facilitate the property transaction process, which is indubitable. Therefore, the main objective of this study is to assess the level of ICT usage by real estate agents in valuation and agency firms in Klang Valley, Malaysia. Data were gathered through a survey conducted with these firms, and 400 responses were collected using a quantitative study and analysed using descriptive statistics and the Relative Importance Index (RII) ranking. The study revealed that most respondents adopt ICT in their practices, with the most frequently used tools being Mobile Instant Messaging, Social Media, and Real Estate Agent Websites. However, technologies such as Virtual Reality, Augmented Reality, Robotic Process Automation, and Metaverse Real Estate are rarely utilised. The study concluded that the widespread application of ICT in real estate is evident. However, inadequate training, higher cost of acquisition, and shortage of skilled people are the barriers that limit its full potential within the sector. This study recommends that the top management of valuation and agency firms provide training programs and ongoing support that cater to the specific needs of real estate agents.

Optimizing Cross-Functional Teams in Remote Work Environments for Product Development

Remote work settings have significantly increased in the current product development landscape. This change requires a reassessment of the operational, communication, and collaborative methodologies of cross-functional teams in order to guarantee successful product results. It is crucial to optimise these teams in distant environments in order to sustain production, creativity, and cohesiveness. This study investigates methods and optimal approaches to improve the effectiveness of cross-functional teams involved in remote product development.The first part analyses the distinct obstacles encountered by cross-functional teams operating remotely, such as deficiencies in communication, disparities in time zones, and the possibility of diminished team unity. This underscores the need of developing explicit procedures for virtual communication, including frequent video conferences, asynchronous updates, and collaborative platforms that enable immediate interactions and exchange of documents. This research subsequently examines the function of technology in enhancing the efficiency of distant cross-functional teams. It underscores the importance of implementation of strong project management tools and platforms that facilitate the monitoring of tasks, allocation of resources, and management of milestones. In addition, the use of sophisticated communication technologies, including as video conferencing, instant messaging, and virtual whiteboards, being explored as a method to improve immediate cooperation and collaborative problem-solving.

Communication in the Workplace: Request Mitigations in Instant Messaging (IM) among Native Malay Speakers

Communication in the Workplace: Request Mitigations in Instant Messaging (IM) among Native Malay Speakers

Low-Cost Non-Wearable Fall Detection System Implemented on a Single Board Computer for People in Need of Care.

This work aims at proposing an affordable, non-wearable system to detect falls of people in need of care. The proposal uses artificial vision based on deep learning techniques implemented on a Raspberry Pi4 4GB RAM with a High-Definition IR-CUT camera. The CNN architecture classifies detected people into five classes: fallen, crouching, sitting, standing, and lying down. When a fall is detected, the system sends an alert notification to mobile devices through the Telegram instant messaging platform. The system was evaluated considering real daily indoor activities under different conditions: outfit, lightning, and distance from camera. Results show a good trade-off between performance and cost of the system. Obtained performance metrics are: precision of 96.4%, specificity of 96.6%, accuracy of 94.8%, and sensitivity of 93.1%. Regarding privacy concerns, even though this system uses a camera, the video is not recorded or monitored by anyone, and pictures are only sent in case of fall detection. This work can contribute to reducing the fatal consequences of falls in people in need of care by providing them with prompt attention. Such a low-cost solution would be desirable, particularly in developing countries with limited or no medical alert systems and few resources.

Examining Texting in the Classroom Between Adolescents Without and With Learning Disabilities: Do Classroom Climate and Academic Boredom Matter?

The present study investigated texting in the classroom through written (SMS) and instant (social media) messages comparatively between adolescents without and with LD. Also, applying the Social Cognitive Theory, the role of perceived classroom climate and academic boredom in texting in the classroom was co-examined through an explanatory mediation model. Overall, 439 students (59% girls) without LD and 408 students (47% girls) with LD, who both attended randomly selected Greek junior high schools of Mainstream Education and used a mobile phone, completed self-reported scales about the variables involved with reference to the Modern Greek language course. The results showed that texting in the classroom (through written/instant messages) was above average for both student subgroups, regardless of their gender. However, within a comparative perspective, texting in the classroom through instant (social media) messages was higher for students with LD. Furthermore, in the relationship between perceived classroom climate and texting in the classroom (through written/instant messages) academic boredom proved a full mediator for students without LD and a partial mediator for students with LD. The findings imply the need for psychoeducational interventions in the context of specific school courses, to strengthen differentiated dimensions of psychosocial classroom climate for adolescents without and with LD. Thus, positive academic emotions and minimized disruptive texting in the classroom could be achieved.

The Networking Sites in Student Teaching and Learning. A Case Study at Zimbabwean University

The present-day university students, colloquially referred to as ‘millennial learners’ or ‘digital natives’, are a generation of learners that have grown up with the internet. Such students utilize Web 2.0 tools which include SNSs, which are easily accessible on electronic devices that are connected to the internet, presenting a lot of opportunities to enhance student teaching and learning. However, these tools have their downside: hence the need to assess the impact of SNSs on teaching and learning in universities. The study used the interpretive paradigm, qualitative approach method, and a case study design. Purposive sampling was used to select the participants who were composed of departmental chairpersons, lecturers, and students. Data were thereafter collected using interviews and were thematically analyzed. The study also established that participants used SNSs such as Facebook, YouTube, and instant messaging applications like WhatsApp and wikis. The Web 2.0 tools were used for sharing educational materials, research purposes, online tutorials, and study group discussions. The study also revealed the drawbacks and barriers that are associated with the implementation of SNSs in teaching and learning as addiction; negative socialization; cyberbullying health concerns, unreliable information, and reduced academic performance. The study recommends that the use of SNSs by students must be controlled. Students must be educated on the effective use of Web 2.0 tools while lecturers should be trained on how to implement SNSs in pedagogical processes and the use of technological tools.