Public Management Innovation Research Articles

Theoretical dimensions for integrating research on anticipatory governance, scientific foresight and sustainable S&T public policy design

The future of Science and Technology (S&T) is a continuous and strategic priority for governments, universities, and organizations, driving societal benefits through innovation, sustainability, and development. However, there is a gap—and a critical opportunity—for research on architectures supporting Anticipatory Governance (AG) that integrates Scientific Foresight (ScF) and the design of sustainable S&T policies, especially at federal and state levels in emerging countries. In this context, this paper aims to enhance understanding of the theoretical dimensions essential for integrating AG, ScF, and sustainable S&T policy design, proposing an emergent systemic framework. Adopting a Systematic Literature Review (SLR), the analysis identifies seven theoretical dimensions that unify these three themes, opening new possibilities for integrated research. This method also supported the development of a systemic framework for Anticipatory Governance, Scientific Foresight, and Sustainable S&T Policy Design, setting up foundational components for further testing, development, implementation, and providing a research agenda for Anticipatory Governance Systems. Implications for systemic and institutional innovation in public management are discussed, indicating that evolving these frameworks could strengthen complex decision-making around public policies and investments in strategic S&T areas involving multiple stakeholders in Foresight and Policy Design, particularly those addressing pressing societal challenges.

Malpractice in the public sector and its impact on labor outsourcing: a critical analysis for innovation in public management

Malpractice in the public sector and its impact on labor outsourcing: a critical analysis for innovation in public management

Evaluation of Smart Charity Possibilities in Developing Countries Based on Web3 Trends: Non-Fungible Tokens (NFT) and Smart Contracts Introduction

The role of Web3 technologies was examined specifically regarding SmartCharity and their effect on the financing and delivery of public goods in developing countries. The research focused on the case of SmartCharity, its role in making fund distribution more transparent and efficient, and the role of NFTs and smart contracts’ efficacy in changing. For primary data, the cross-sectional study used interviews and questionnaires administered to the critical actors in or close to SmartCharity initiatives; secondary data came from project reports and publicly accessible sources. Quantitative analysis uses statistics to identify trends and correlations in data, whereas qualitative data analysis identifies such trends and patterns. This paper aimed to establish an appreciation of the strengths and weaknesses of Web3 innovation in public good management and make future suggestions for improvement.

The Influences of Ambidexterity, New Public Management and Innovation on the Public Service Quality of Government Organizations

This study assesses the influences of organizational ambidexterity and new public management (NPM) innovations on public service quality in the under-researched and changing context of the Arabian Peninsula Gulf States. The data used were obtained from government organizations in the Sultanate of Oman and were analyzed using structural equation modeling. The findings indicate that exploitation is associated with public service quality and this relationship is partially mediated by public service innovation. The results show an indirect relationship between NPM practices and service quality mediated by service innovation. Moreover, the relationship between exploration and service quality is fully mediated by service innovation. This study extends the existing research on ambidexterity in government organizations and contributes to the international public administration reform and innovation literature by examining the applicability of Western practices in changing societal and politico-administrative cultures.

Discussion on Museum Public Services and Management Innovation

This paper delves into the importance of public services and management innovation in museums and their specific implementation strategies. Through a comprehensive analysis of the main challenges currently faced by museums in services and management, the paper cites a range of successful cases both domestically and internationally. It proposes innovative management strategies from five key aspects: technological application, audience participation, enhancement of educational functions, cross-sector cooperation, and sustainable development. The research indicates that adopting modern information technology, enhancing audience interaction, enriching educational content, and implementing cross-disciplinary cooperation can not only significantly improve the quality of museum services but also effectively enhance their management efficiency. This, in turn, better meets the public's cultural needs and promotes the sustainable development of museums.

Entrepreneurship and innovation in public management

Social entrepreneurship comprises a recent form that has as its main objective the carrying out of activities (through products and services) that have a social impact, that is, that enable development, improving people's quality of life, combined with sustainability. In this sense, the objective was to analyze the Social Work Project (SWP), which is a project of the Caixa Econômica Federal (a Brazilian Government Federal Bank) in partnership with Forcon Condominiums, a private company that was hired to foster social entrepreneurship at Residential Buena Vista I and III, in Goiânia, GO. The final report of the execution of the SWP was analyzed as part of the methodology employed and 30 people were interviewed about the impact of the project on their lives. Questions about whether the entrepreneurial activity improved the quality of life, about Forcon's participation in the development of activities, the Public Powers, and the difficulties encountered for the exercise of the activity were asked. The results showed that most of the beneficiaries of the project were women, between 18-29 years old, who sought to undertake small businesses in the area of aesthetics, especially salons and manicures. KEYWORDS: Planning; Public Policies;Social work

The accountability of collaborative innovations in tax administration: A Dutch-US comparison

Analyzing a collaborative public management innovation in tax administration in the US and the Netherlands, this article investigates how differences in accountability systems affect senior public servants’ felt accountability, which itself appears critical to understanding why innovations evolve differently over time, even when sharing similar starting conditions. The article makes three key contributions. First, employing elite interviews, findings highlight how institutional factors critically shape public servants’ felt accountability, hereby expanding existing scholarship and its concentration on microlevel psychological determinants. Second, against expectations, findings illuminate that ministerial-based senior public servants may display a greater degree of autonomy in innovation design and implementation compared to agency-based officials. Third, the article demonstrates that the configuration of accountability systems can change significantly over time, thereby critically affecting the evolution of innovations. This underlines the relevance of taking a longitudinal research approach to analyzing senior public servants’ attitude to collaborative innovations.

Intelligence as an Innovation in Public Management: Premises for Institutionalization

Intelligence as an Innovation in Public Management: Premises for Institutionalization

ANALYSIS OF THE CURRENT STATE AND DIAGNOSIS OF KEY PROBLEMS OF PUBLIC ADMINISTRATION IN THE HEALTHCARE SECTOR IN THE REPUBLIC OF KAZAKHSTAN

Healthcare is one of the most important areas of activity of any state. One of the goals of sustainable development, the United Nations (UN) proclaims “Ensuring a healthy lifestyle and promoting well-being for all at any age.” The efforts of all countries of the world are directed towards the realization of this goal, since the health of the nation and the high standard of living of the country’s population are important components of the sustainable development of each country. In this regard, the article emphasizes that healthcare is one of the most important areas of activity of any state, and effective public administration in this area is critical, so the goal was to develop proposals and recommendations to ensure high-quality and affordable medical care for all segments of the population. For this purpose, various research meth-ods were used, such as the method of scientific abstraction, the method of induction and deduction, literature analysis and statistical analysis of modern data in dynamics over the past 5 years, the method of generalization and comparative analysis, which were used to identify problems and develop recom-mendations to improve the availability and quality of medical care, ensure public health and improve the quality of life of the population. In light of the challenges Kazakhstan has faced in public health management, including pandemics, demographic changes and technological innovations, we have pro-posed: introducing an automated data processing system in all regions of the country, improving the system of monitoring and analyzing health management, optimizing the financing system, developing a mechanism for monitoring and overseeing the provision of high-quality and affordable medical care to all segments of the population.

Research on the Development of Public Administration in Lithuania

<div><table cellspacing="0" cellpadding="0" align="left"><tbody><tr><td align="left" valign="top"><p class="AbstractText">Research conducted on public administration in Lithuania covers various subjects related to different fields and activities within the public sector. However, most research focuses only on challenges associated with the civil service and local self-government in Lithuania. This research aims to define public administration research and improve understanding of the progress and trajectory of contemporary public sector research in Lithuania. The research methods include document analysis, qualitative descriptive approaches, and historical data analysis. Moreover, the triangulation method verifies research results by integrating data and observations from many sources. The research results found that in the development of public law in Lithuania, researchers in the field of Lithuanian public administration focused on the goals of government reform, civil service modernization, creative solutions, and trends and reforms in central and regional administration. They also concentrate on social policy procedures, improving public governance, and intelligent examination of public administration. Lithuanian authors also focus on improving public governance through the use of the concepts of cooperation, participation, and teamwork. The study of Lithuanian public administration is closely related to the evolution of traditional public administration, focusing on evaluating new public management practices and implementing various public management innovations in government sector organizations since the start of state restoration. Future directions of public administration research in Lithuania will focus on addressing the challenges faced by the public sector and society in other countries. These challenges include sustainable development, climate change, gender equality, and other contemporary issues that directly or indirectly impact the public sector.</p></td></tr></tbody></table></div>

Village Government’s Risk Management and Village Fund Administration in Indonesia

This study examines the application of risk management in managing village funds, motivated by the village government’s efforts to improve financial management. This research focuses on activities involved in village fund management, including planning, budgeting, administration, reporting, accountability, and supervision. This study analyzes how village governments carry out risk management by considering efficiencies, innovation in public resource management, and anticipating and prioritizing potential threats and opportunities. Data collection involved participant observation, interviews, and analysis of written documents, images, and archives. The result shows that risk management is essential for the management of village funds, and avoiding mistakes in rural communities should be part of their planning and participation. This study highlights the importance of adequate human resources, both in regard to quantity and quality, but it is necessary to pay attention to local strengths by utilizing the nature of cooperation and family skills. Overall, the study emphasizes the need to prioritize risk management in managing village funds to encourage accountability and the efficient use of resources.

Digitization of public authorities: Global experience

The research focuses on the study of digitization processes at the Ukrainian and international level as an innovation in public management, as well as on the prospects for its implementation in the processes of state formation and communication with civil society. It was concluded that digitization of public authorities should be harmonized with generally recognized international standards, developed and adopted in the context of national characteristics and traditions. Based on the assessment of global trends in the development of digital technologies and the study of international experience, the key areas of activity of public authorities in Ukraine were determined, which can be taken as a basis by other developing countries, with special emphasis on: decentralization, simplification, deregulation, institutional capacity building and communication support.

Public Health Service Management is Characterized by 3 Pillars of Innovation

Traditional political science and public administration literature have long held the belief that the innovation in public service management is primarily contingent on the level of financial resources available. However, recent developments in China challenge this assumption, as they raise questions about why certain regions, despite having limited financial resources, are selected as pilot areas for "treatment first" reforms, and why some of these less affluent regions demonstrate superior implementation of specific pilot measures compared to their wealthier counterparts in the eastern regions. This article introduces a comprehensive theoretical framework for understanding the innovation in public service management, positing a three-pronged approach that considers the interplay of finance, supply-side factors, and demand-side dynamics. It argues that the innovation in public service management within a given region is the result of a complex interaction among these three key elements. Drawing on empirical data, this article conducts a comparative analysis of the factors influencing "treatment first" reforms in four distinct regions of China: Wuhan, Shanxi, Chongqing, and Hunan. By exploring the unique dynamics at play in each of these regions, the study sheds light on the nuanced relationship between finance, public service supply, and demand. Additionally, it elucidates how these factors jointly determine the success and trajectory of public service management innovation in different locales, challenging conventional wisdom and providing valuable insights into the contemporary governance landscape in China.

Tools of digital innovation in public affairs management: A practice‐oriented analysis

While the literature on digital transformation is growing in several fields, research on the effects of digital innovation in the practice of public affairs is still scattered and unsystematic, mostly focusing on interest groups' social media strategies. However, digital innovation has begun to change the practice of public affairs management in many areas, especially in the form of datafication, AI analytics, and cloud‐based knowledge management platforms. Growing possibilities in the use of data science and evidence‐informed strategic decision‐making have arisen in domains traditionally shaped by intuitions and non‐codified professional experience. Based on desk research of case studies and hands‐on analyses of three increasingly popular public affairs management software platforms (FiscalNote, Quorum, KMIND), this article develops a practice‐oriented analysis of various digital tools and functionalities available to public affairs practitioners today, tackling a gap in the literature on how digital innovation can impact the management of several activities along the different phases of a public affairs campaign (monitoring and analysis, strategy design, action, assessment). The article thus highlights how digital innovation goes way beyond the sheer use of social media in communication activities, impacting the practice of public affairs on a deeper and more strategic level.

Adoption of green finance and green innovation for achieving circularity: An exploratory review and future directions

There is growing attention from governments and regulators towards crucial matters such as climate change and global warming, resulting in a pressing need to investigate the factors that make it possible for businesses to engage in green finance (GF). The externality of environmental pollution prioritizes the need of green innovation (GI) in public management. GF distributes financial resources to the research and development (R&D) of clean energy and environmentally friendly goods and processes; it is complementary to the GI process for environmental protection. GF policies help to alleviate the impacts of financial constraints and GI impaired industries involving new products, processes, services and the global market. To better understand how GF and GI have functioned as a catalyst for circular economy practices, this paper seeks to present a historical and contemporary overview of these concepts. The research is thoroughly dissected by a systematic literature evaluation of articles from 2016 to 2023 that appear in peer-reviewed journals and are indexed in the SCOPUS database. To attain supply chain circularity, this article encompasses four major research themes concerning the adoption of GF and green technologies. The research also includes a network analysis of shortlisted articles to examine the overall citation trends. It is shown that several institutional theories are associated with the investigated area. As a final step, a framework is provided to illustrate how GF and GIs might be used to achieve supply chain circularity. The research findings provide a novel concept related to GF within the context of GI which are significant for environmentalists, policymakers, green investors, and researchers. Through its findings, the study provides a conceptual framework that promotes sustainable strategies to effectively balance financial considerations and environmental innovation. It helps to leverage the potential of green research and practice to create value for businesses and to benefit society at large. The analysis provides an unexplored and significant contribution to current literature in terms of delivering evidence of the past and present approaches to GF and GI in a circular economy. The results of this study will attract the attention of policymakers and stakeholders to develop and combine the two concepts in research and practice to attain environmental balance in the circular economy and to promote long term sustainability.

Citizen Charter As An Innovation In Publik Service Management

Tracing the problems of public services in Indonesia can actually be seen in several periods of governance, for example starting during the New Order era and finally the reform period. The citizen charter service contract is one of the innovations in public service management towards responsive service delivery and in accordance with the needs of the community. In the citizen charter service contract requires active involvement of citizens, also empowering citizens through the introduction of rights and obligations between users and service providers which will raise citizen awareness to control the implementation of public services. citizens also have the right to participate in the delivery of services and citizens must also be empowered so that they have a bargaining position when dealing directly with the service provider bureaucracy. The implementation of the citizen charter service itself consists of five principles, namely service vision and mission, service standards, service flow, community complaint unit, service user survey

Entrepreneurship and Innovation in Public Management

Entrepreneurship is defined as the generation of a “new or innovative idea”. Innovation is the energy that drives productivity. It is the purpose or reason for any adaptation, improvement or invention, and when successfully applied, is able to transform scarce resources into results. It is known that an entrepreneurial culture in public organizations raises the level of management. The objective of this article is to evaluate the current Brazilian scenario regarding studies that investigate whether entrepreneurship and innovation are capable of transforming the public sector. The methodology used included the search for articles on the Capes journal portal. The results demonstrated the importance of an entrepreneurial profile with the capacity to innovate, with more flexible and creative behavior. They show how leaders can create market opportunities and are able to perfect their actions. It finds that an entrepreneurial culture in public organizations raises the level of management. It was found that in the public sector, at all levels of policy and services there are different forms of innovation including, conceptual, systemic, political, administrative/organizational, in-service products and in service.

ENHANCING PERFORMANCE OF SCHOOL PUBLIC RELATIONS: THE CONTRIBUTING WEBSITE OF SCHOOL PUBLIC RELATION SERVICES IN MADRASAH TSANAWIYAH

Public relations problems at Madrasah Tsanawiyah 1 Klaten are still lacking in promoting school achievements, the need for more productive school relations, student guardians, and society. Public Relations has not been able to establish active communication between teachers and students outside of school. The research aimed to discover innovation in education public relations management through websites, public relations models, and the benefits of public relations management. This research uses a qualitative approach in the form of a case study. The innovation in public relations activities through website-based information technology facilities. The results of this study indicate that the school has carried out educational public relations innovations by managing the website. The website management was managed by a team with the Decree of the Madrasah Head. Website content includes models and forms of education public relations communication through websites still classified as public information models. This model of public relations has paid attention to the importance of correct information but has not been based on research and has not provided an opportunity to provide feedback from the website reader community. The results of the research impact school achievement being known by the community, and active communication are established between schools, parents of students, and the community.

Innovation of Public Management Mode in Higher Vocational Colleges under the Background of Informatization

Information technology has promoted the innovative development of the current public management mode in higher vocational colleges, brought new development opportunities and challenges to the public management work, and changed the traditional work mode and method. We should strengthen the effective application of information technology, reflect the advantages of information technology application in public management of higher vocational colleges, and give more development and extension space for public management. At this stage, the study of public management innovation in higher vocational colleges under the background of informatization has become a key topic, which has certain practical research significance. It is conducive to better promote the in-depth development of public management in higher vocational colleges, and more in line with the development trend and characteristics of information technology in the current era.

The Improvement Policy Design of Public Procurement Process for the Public Management Innovation in South Korea

We introduce and study in this paper the policy design improvement regarding the public procurement process for public management innovation. Public procurement is obtained transparently and efficiently at the exact cost of goods, constructions, services, among others. In addition, it has decreased the national budget and supported the national economic development. Most of the major contributions of public procurement included support for small businesses, jobs, and balanced regional development. Nevertheless, a lot of issues have become apparent during the public procurement process, thus requiring preventive measures. The aim of this study is to demonstrate an enhanced public procurement process and develop efficient policies in the future. For this reason, we investigated the issues regarding South Korea’s public procurement process, and concentrated on policy improvement. It is our intention to provide a highly efficient global public procurement process that can be used as an academic paper that will help in developing South Korea’s public procurement process and policy direction.