Quality Of Infrastructure Services Research Articles

Study of Service Quality Evaluation System of Red Tourism Study Bases under the Theory of Value Co-creation

Red tourism study, a distinctive form of tourism in China, holds significant importance in cultivating national identity among young individuals. This study employs the value co-creation theory to scrutinize the influencing factors contributing to the high-quality development of red tourism study bases in Xiaogang Village, Fengyang, Anhui, focusing on four dimensions. To provide quantitative insights, principal component analysis is utilized to unveil the comprehensive impact of each factor. Findings reveal that auxiliary facility service quality holds the highest degree of influence, followed by infrastructure service quality, study atmosphere service quality indicators, and employee service quality indicators in descending order of importance. Based on the research outcomes, optimizing the development trajectory of the red tourism study in the context of cultural and tourism integration and Chinese-style modernization necessitates prioritizing aspects such as "uncovering cultural heritage," "enhancing management systems," and "expanding diverse publicity efforts.".

Measuring the Level of Citizens' Satisfaction with the Performance of the Municipality: A Case Study of Pul-e-Khumri Municipality

This article tries to use the perspective of the citizens of Pul-e-Khumri city to measure their satisfaction with the performance of the city manager in the field of urban services understudy and measurement. For this evaluation, using theoretical studies, 32 types of municipal services in three sections public services, infrastructure, and culture were selected. In the next step, a research questionnaire was designed based on these services. Then 415 questionnaires were distributed among the citizens of the study city. In the next step, 395 complete and error-free questionnaires were collected and entered into SPSS software. Finally, the research results were analyzed using a one-sample t-test. The results showed that the average satisfaction of citizens with the quality of public services in Pul-e-Khumri was equal to 2.34. The average satisfaction with the quality of infrastructure services in Pul-e-Khumri is equal to 2.05, and also the average satisfaction with the quality of cultural services in Pul-e-Khumri is equal to 2.02. It can be said that the level of citizens' satisfaction in the three sectors of services mentioned is below the average level (3). The results of statistical analysis showed that concerning all municipal services, the results have a significant level of less than 0.05. Citizens' satisfaction with municipal services is below average because the average difference between all municipal services with the test statistic is calculated negatively and is lower than the average (3). The level of satisfaction of the citizens of Pul-e-Khumri city with all municipal services is below average.

Problems and Prospects for the Development of the Municipal Infrastructure Management System in the Russian Federation

In modern conditions, the solution of the national development tasks of the Russian Federa-tion, aimed primarily at ensuring the high level and quality of life of the population, is constrained by the inefficiency of the functioning of communal infrastructure systems. The high wear and tear of its networks and facilities, as well as the lack of effective management, pose many challenges. The root cause of these problems is in a contradictory system of government, in which municipal authorities, most interested (by their nature) in solving them, are deprived of the necessary resources and opportunities for making effective decisions. The preservation of the situation may lead in the medium term to significant budgetary costs for the restoration of serviceability and the development of communal infrastructure against the background of a further decrease in the quality of infrastructure services. There was a need to change the approach to addressing the problems. The article proposes this kind of approach, based on the redistribution of powers and giving local governments real opportunities to influence the management of communal infrastructure.

Deriving macroeconomic benefits from public–private partnerships in developing Asia

The provision of infrastructure and related services in developing Asia via public–private partnership (PPP) increased rapidly during the late 1990s. Theoretical arguments support the potential economic benefits of PPPs, but empirical evidence is thin. This paper develops a framework identifying channels through which economic gains can be derived from PPP arrangement. The framework helps derive an empirically tractable specification that examines how PPPs affect the aggregate economy. Empirical results suggest that increasing the ratio of PPP investment to GDP improves access to and quality of infrastructure services, and economic growth will potentially be higher. But this optimism is conditional, especially on the region’s efforts to further upgrade its technical and institutional capacity to handle complex PPP contracts.

Deriving Macroeconomic Benefits from Public–Private Partnerships in Developing Asia

The provision of infrastructure and related services in developing Asia via public–private partnership (PPP) increased rapidly during the late 1990s. Theoretical arguments support the potential economic benefits of PPPs, but empirical evidence is thin. This paper develops a framework identifying channels through which economic gains can be derived from PPP arrangement. The framework helps derive an empirically tractable specification that examines how PPPs affect the aggregate economy. Empirical results suggest that increasing the ratio of PPP investment to GDP improves access to and quality of infrastructure services, and economic growth will potentially be higher. But this optimism is conditional, especially on the region’s efforts to further upgrade its technical and institutional capacity to handle complex PPP contracts.

Measuring Welfare Gains from Better Quality Infrastructure

Projects and reforms targeting infrastructure services can affect consumer welfare through changes in the price, coverage, or quality of the services provided. The benefits of improved service quality—while significant—are often overlooked because they are difficult to quantify. This article reviews methods of evaluating the welfare implications of changes in the quality of infrastructure services within the broader theoretical perspective of welfare measurement. The study outlines the theoretical assumptions and data requirements involved, illustrating each method with examples that highlight common methodological features and differences. The article also presents the theoretical underpinnings and potential applications of a new approach to analysing the effects of interruptions in the supply of infrastructure services on household welfare.

Urban Infrastructure and Industrialization

Public infrastructure in Third World cities is generally in a fairly poor condition. The quality of infrastructure services is further eroded by the rapid population growth in most of these cities. Poor infrastructure reduces the profitability of modern sector manufacturing and may therefore inhibit industrialization. The present analysis demonstrates that there may arise situations with stable, multiple equilibria: a high-income equilibrium involving modern manufacturing and a low-income equilibrium involving traditional manufacturing.