Information Technology Skills Research Articles

Restructuring of human resource development in IIT libraries of North India in new digital era

Purpose The purpose of this paper is to examine the restructuring of human resources development processes in Indian Institutes of Technology (IIT) libraries in North India, emphasizing the essential information and communications technology (ICT) skills for both recruits and existing staff. Design/methodology/approach The study used a survey research design, with two different sets of structured questionnaires used to collect data. The first set, which was distributed to all heads of seven IIT libraries in North India, received a 100% response rate. Simultaneously, the second set was distributed to library users, yielding a 92% response rate (680 responses out of 700 distributed). The collected data were analyzed and tabulated, with suitable interpretations. Findings The findings of the study reveal that all examined libraries have implemented skill development programs. Moreover, advanced ICT skills are considered essential for staff appointments, and specific institutes (IIT Kanpur, IIT Delhi, IIT Jodhpur and IIT Ropar) took the initiative to provide ICT training to their employees. Trained employees exhibited enhanced performance, attributed to advanced ICT knowledge. The study suggests restructuring selection criteria and introducing structured ICT training programs for library staff, ensuring a more adept workforce for current demands. Research limitations/implications The study can increase the impact globally on human resource development by incorporating soft skills, job satisfaction and leadership development while exploring research opportunities through cross-institutional comparisons and the integration of emerging technologies such as artificial intelligence and virtual reality. Originality/value This study collected primary data from IIT libraries in North India using self-designed questionnaires. The findings provide useful insights into how libraries might restructure human resource development in the digital age.

The current state of academic librarians’ continuing professional development and the roles of continuing professional development providers in Thailand

This research explored the current state of the continuing professional development of Thai academic librarians and the roles of continuing professional development providers, employing a mixed-methods approach. An online questionnaire was completed by 243 Thai academic librarians and in-depth interviews were conducted with 20 library directors and deputy directors. The quantitative data was analysed using descriptive analysis, while the qualitative data was examined through thematic analysis. The research found that academic librarians recognized the importance of participating in continuing professional development activities and exhibited a preference for online continuing professional development, with ‘in-house’ providers and academic library networks assuming significant roles. The study recommends focusing on information technology skills and English proficiency. Concise and dynamic guidance is offered for academic libraries and continuing professional development providers to reshape continuing professional development activities to post-pandemic dynamics, based on academic librarians’ needs, and align their offerings with contemporary academic library challenges and trends, better suiting Thailand’s evolving educational context.

The use of digital occupational health services among employer customers: A cross-sectional study

Occupational health (OH) service providers, together with their client organizations co-operate in promoting health and work ability. Alongside with the so-called traditional services, more and more digital services are offered by OH service providers. However, little is known how the employer customers experience and use digital OH services. This study evaluates the types of digital OH services employer customers use and how they assess the usefulness and ease of use of these digital services. Furthermore, the aim is to find out factors associated the usefulness and ease of use. To determine these features of usefulness and ease of use of digital services the Technology Acceptance Model was utilized. A cross-sectional, electronic survey was carried out to the members of human resources (HR) and entrepreneur associations between December 2022 and January 2023. The survey was in Finnish. The research material consisted of the employer customers’ answers to the multiple-choice questions of the use, usefulness and ease of use of digital OH services. The data was analyzed by quantitative statistical analysis. A total of 455 respondents took part in the study, comprising 198 representatives of HR professionals and 257 entrepreneurs. Most of the respondents were women (65%) and over 50 years old (61%). HR professionals rated their information and communications technology skills significantly more often good or really good compared to the entrepreneurs, being 92 % and 62 %, respectively. The most frequently utilized digital OH services were the ability to update personnel’s information in the OH patient registry (48.0%) and remote action plan negotiations (37.1%). Less than one-third of the respondents (29.9%) took part in remote work ability negotiations, while approximately one-fifth (20.8%) participated in remote workplace surveys. In general, the HR professionals used digital OH services more frequently and estimate the usefulness and the use of digital OH services more positively compared to the entrepreneurs (p<0.05). The study produced new information of the use and experiences of using digital OH services among the employer customers. The findings can be used to optimize the delivery and effectiveness of digital OH services for all employer customers, especially for the entrepreneurs who seemed be less used to utilize digital services.

Digital Innovation Based on Village Mall Application in the Development of Sidomulyo Tourism Village, Silo District Jember Regency

The purpose of this study is to investigate and analyse the influence of digital innovation, specifically the Malldesa application, on tourism village development in Sidomulyo Village, Silo Sub-district, Jember Regency. Malldesa is developing tourism communities in Sidomulyo Village, Silo District, Jember Regency. The research method employed is qualitative, including observation techniques, in-depth interviews, and document analysis as the primary data sources. Malldesa management, community leaders, local officials, and visitors are among those who responded to the research. The findings revealed that the Malldesa application favourably impacted the growth of tourist communities in Sidomulyo Village. This program facilitates transactions, promotes local products, and broadens market reach for village businesses. Malldesa has also helped villages improve their information technology skills and comprehend the value of branding and digital marketing. Furthermore, this digital innovation has increased community participation in tourism village administration. Community participation in decision-making and development planning in tourist villages has expanded, improving collaboration between local governments, business actors, and communities. Thus, this study shows that digital innovation based on the Malldesa application plays a vital role in the development of tourism villages in Sidomulyo Village, Silo District, and Jember Regency. Information technology in the tourist sector can be one of the answers to improving the welfare of rural populations and advancing the area's tourism potential.

A Multi-Factoral Approach to Enhancing Millennial Teachers' Personal Knowledge Management

Prior research has emphasized a need for scholarly works investigating millennial instructors' knowledge management (PKM) practices at the individual level within an institution. In addition, there needs to be more research examining the role of organizational learning as a mediator between transformational leadership and personal knowledge management among millennial instructors. This study examines how transformational leadership, ICT literacy, and organizational learning affect personal knowledge management (PKM) among Indonesian school instructors in their 20s and 30s. Another goal is to investigate the function of organizational learning as a mediating factor. We administered questionnaires to 100 teachers at some private Islamic schools in Bengkulu, Indonesia, and evaluated them subsequently using partial least squares structural equation modeling. The results suggest that proficiency in information and communication technology (ICT), the ability to inspire and guide others through transformational leadership, and the presence of a culture that promotes continuous learning within the business all contribute positively to the practice of personal knowledge management (PKM) among instructors from the millennial generation. The study determined that ICT literacy had the most substantial impact on teachers' PKM. Furthermore, organizational learning mediates between transformational leadership and PKM, resulting in a slight rise. These findings have practical consequences for school administrators who aim to increase millennial teachers' information and communication technology (ICT) skills in the region. One way to achieve this is by creating an ICT literacy ecosystem within schools, which will help strengthen the personal knowledge management of these instructors.

A Quadruple Helix Intervention for Accounting Education in Ghana

The current study explored the information and communication technology and higher-order thinking skills necessary for accounting students in Ghana upon completion of their accounting programme. These skills will improve their job prospects. The study adopted a qualitative approach involving in-depth semi-structured face-to-face interviews with government officials, accounting academics, employers and accounting graduates. The quadruple helix (QH) model of innovation was applied to examine the required information and communication technology and higher-order thinking skills and roles of the key QH stakeholders in promoting the development of these skills. Purposive and snowball sampling methods were utilised to select the participants for this study. The data were then analysed using thematic review procedures with the assistance of ATLAS.ti™ 9. The study revealed a growing need for accounting graduates to demonstrate creativity, analytical skills, an entrepreneurial spirit, and strong interpersonal skills for swift adaptation and success in the competitive professional landscape. Enhancing the employability of accounting graduates demands collaboration among government, academics, employers, and graduates, particularly by developing the curriculum and enhancing practical work-readiness.

PELATIHAN PENGEMBANGAN PEMBELAJARAN DENGAN LEARNING MANAGEMENT SYSTEM DAN EXAM VIEW BAGI GURU SMPN 2 SUNGAILIAT

Information and Communication Technology (ICT) has a very important role in the world of education. Apart from being used as educational infrastructure, ICT can be used as a learning tool and facility so that it can provide alternative learning experiences that are more innovative, efficient, and enjoyable if used properly. One of the implementations of ICT in the world of education is the use of the Learning Management System (LMS) and Examview which can be used to help manage online-based learning. This Community Service aims to provide training to teachers at SMP Negeri 2 Sungailiat in using LMS and Examview as an effort to improve Information and Communication Technology (ICT) skills for SMP Negeri 2 Sungailiat teachers in the current era of digitalization. The service methods carried out include: 1) Designing and creating an LMS for SMP Negeri 2 Sungailiat, 2) Providing training on LMS management and using Examview for 3 days, and 3) Assisting teachers in managing the LMS. The result of this Community Service activity is an increase in teacher skills in managing learning using LMS and Examview as shown by the results of the observation that has been carried out. From the observation results, it was found that there was an increase in teacher skills in developing learning with LMS and Examview. Eighty Percent (80%) of teachers had succeeded in developing learning in the LMS that had been provided by the team and used the LMS to help the learning process at SMPN 2 Sungailiat.

Harnessing Internal Wealth Creation through Information and Communication Technologies Skills Development

The study examines the role of ICT skills in internal wealth creation in Bayelsa State. The issues of employment in Nigeria are highly significant among young people, and this study is anticipating ICT skill development as a possible remedy to the problem of unemployment in Nigeria and Bayelsa state in particular. The study is a descriptive research design, which involved a sampled of 120 respondents, comprising IT practitioners, academia, and staff of the Bayelsa State Ministry of Youth and Sport. A validated questionnaire was used to gather relevant data. The method of analysis was characterized by mean and standard deviation as they were used to answer research questions, while the PPMC was used to test the hypothesis at the 0.05 level of statistical significance. The study result (r = 0.746, p-value = 0.013 < 0.05) presents a strong positive significant relationship between ICT skill development and internal wealth creation in Bayelsa State. The study recommended that Bayelsa State should invest in youth ICT skills training programmes that are more advanced.

The Ability of Primary Care Practices to Measure and Report on Care Quality.

Creating useful clinical quality measure (CQM) reports in a busy primary care practice is known to depend on the capability of the electronic health record (EHR). Two other domains may also contribute: supportive leadership to prioritize the work and commit the necessary resources, and individuals with the necessary health information technology (IT) skills to do so. Here we describe the results of an assessment of the above 3 domains and their associations with successful CQM reporting during an initiative to improve smaller primary care practices' cardiovascular disease CQMs. The study took place within an AHRQ EvidenceNOW initiative of external support for smaller practices across Washington, Oregon and Idaho. Practice facilitators who provided this support completed an assessment of the 3 domains previously described for each of their assigned practices. Practices submitted 3 CQMs to the study team: appropriate aspirin prescribing, use of statins when indicated, blood pressure control, and tobacco screening/cessation. Practices with advanced EHR reporting capability were more likely to report 2 or more CQMs. Only one-third of practices were "advanced" in this domain, and this domain had the highest proportion of practices (39.1%) assessed as "basic." The presence of advanced leadership or advanced skills did not appreciably increase the proportion of practices that reported 2 or more CQMs. Our findings support previous reports of limited EHR reporting capabilities within smaller practices but extend these findings by demonstrating that practices with advanced capabilities in this domain are more likely to produce CQM reports.

Investigating the Management of COVID-19 Pandemic Risks in Primary Schools: A Case of Public Primary Schools in Lindi Region, Southern Tanzania

The spread of COVID-19 in the year 2020 put various nations at risk, especially in social, economic, and educational aspects. School closure was employed as one of the response measures against the spread of this virus. However, the measure imposed high social and educational risks with consequences of a massive drop academically. This study investigated the management of the COVID-19 pandemic risks in primary schools in the Lindi region in Tanzania intending to suggest the essence of having a risk management plan for indeterminate outbreaks and other uncertainties to avoid the recurrence of the risks. The study adopted a qualitative case study design which allowed an in-depth data collection through one-on-one interviews and observation methods. Thematic analysis was adopted to analyze the data for this inquiry. Findings revealed that the targeted schools were able to manage the COVID-19 pandemic risks even though the management was done locally due to the lack of risk management plans in the schools. Furthermore, it was discovered that there was no budget set to deal with the emerging risks. Headteachers from the investigated schools went as far as using part of their salaries to tackle the emerging risks as a result of school closure. Additionally, findings also revealed that during school closure teachers were unprepared on how to conduct the teaching and learning processes amongst the pupils through distance mode. Despite several endeavors to try to ensure pupils continue to learn in their homes, the strategies were not successful due to inadequate Information and Communication Technology (ICT) knowledge and skills among the teachers, parents, and pupils as well as insufficient supportive distance learning infrastructures such as ICT equipment and the internet. Consequently, proper implementation of distance teaching and learning during school closure was impaired due to the lack of risk management plans in schools. It is recommended that the risk management plan be developed to ensure that teaching and learning processes are never hampered by emergencies.

Relationship between Secondary School Teachers' Technological Proficiencies and Their Effectiveness in Instructional Practices

This study aims to find out the relationship between secondary school teachers' technical skills and their instructional competencies. It also seeks to understand the obstacles that keep teachers from utilizing technology and how they view their instructional competencies and information technology skills. The research also investigated the relationship between teachers' information technology skills and job proficiency. The study addresses the diverse landscapes among teachers and promotes broader technology adoption in assessment and evaluation. The concerns that have been identified include those linked to technology, students, and families, which emphasizes the necessity of making infrastructural upgrades and providing thorough training. The study highlights the significance of motivation and attendance in online learning, consistent with previous research. Teachers emphasize in-service training and skill development, expressing a common sense of inadequacy in technological integration. The study used a questionnaire to gather information from secondary school teachers as part of a quantitative research approach. The study's conclusion sheds light on how information technology might help teachers do better at work and develop their instructional competencies. The findings might also be useful in devising ways to get around obstacles that hinder teachers from using technology in the classroom.

Competencies Matter for Digital Transformation and Operational Performance in Nepalese SMEs

This study investigates the effect of individual and organizational competencies on digital transformation implementation and operational performance in small and medium-sized enterprises in Nepal. Regression analysis with a small sample size is used to test the proposed research model and hypotheses utilizing data collected from 154 employees of SMEs in Nepal. The results of this study showed that individual capabilities measure of information and communication technology skills, change acceptance, and technology acquisition have positive relationships with digital transformation implementation in Nepal’s SMEs. In addition, the study’s results indicated that organizational infrastructure, top management’s willingness, and organizational support as a part of organizational capabilities positively affect digital transformation implementation. As individual and organizational capabilities are confirmed to be the drivers of DX implementation, firms should develop manuals and guidelines to understand employees’ work processes and improve work efficiency. Digital transformation implementation positively affects operational performance in Nepal’s small and medium-sized enterprises. The significance and value of this study lies in its potential to serve as fundamental guidance for corporations seeking to implement digital transformation and organizations contemplating adopting digital transformation strategies effectively.

Evaluating ICT Competencies of Higher Education Faculty:A Comprehensive Quantitative Model after the Pandemic

This study aimed to enhance the Information and Communication Technology (ICT) skills of faculty members in a higher education institution. The faculty’s limited proficiency in ICT impeded the integration of technology instruments across different topics. A training program was devised, executed, and assessed to tackle these problems within six months. Online courses were developed for participants under the training’s criteria. Quantitative data collection involved administering a pre-test and post-test, which were subsequently analyzed using descriptive statistics. The assessed competencies encompassed the utilization of computers in instructional activities and the development and implementation of educational initiatives. The findings indicated that 75% of the faculty did not typically include technology in their instructional methods, whereas 41% recognized the potential of technology to enhance and innovate teaching practices. Only 66.67% of the participants possessed knowledge of fundamental components of computers, while the same percentage was aware of basic peripherals. Additionally, 58.33% of the participants demonstrated proficiency in installing computer programs. The program sought to enhance the educational quality and showed positive modifications in formulating strategies for integrating ICTs into the curriculum. The results showcased the efficacy of the training program in improving teaching skills in the field of information and communication technologies (ICTs), enhancing the teaching methods of faculty members, and providing the opportunity to deliver courses either fully online or in a blended format.

Development of Digital Literacy-Based Project Based Learning Assessment Models to Improve High School Students' Creative Thinking Abilities

The use of technology and interactive media in learning is crucial for developing essential information technology and media skills in today's digital era, fostering digital literacy – the ability to understand, use, analyze, evaluate, and participate in the digital world effectively and responsibly. The purposes of this research are to validating a digital literacy-based project-based learning model assessment and enhancing students' digital literacy and creative thinking in high school biology. Using a development research approach and the ADDIE model (Analysis, Design, Development, Implementation, and Evaluation), 137 high school students in Poso Regency were sampled. The assessment tools, including observation sheets and rubrics, along with creative thinking tests, demonstrated validity (sig value < 0.05) and reliability (R > 0.60). Implementation revealed excellent digital literacy (86%), good creative thinking (75%), and a moderate improvement (N-gain = 0.68). The assessment's validity and reliability, confirmed through expert and field trials, support its applicability in high school biology learning.

The Role of the Principal as an Educator in Developing Capability Teacher Information And Communication Technology

The demands of teachers in this era require teachers to continue to develop with the times. It is the responsibility of the principal to help teachers improve their abilities. This study aims to determine the role, obstacles and solutions of the principal as an educator in developing the Information and Communication Technology skills of teachers at SD Negeri 109 Pekanbaru. This study used descriptive qualitative method. Data collection techniques using interviews, observation and documentation review. Testing the validity of the data using triangulation. Data analysis techniques namely data collection, data reduction, data presentation and drawing conclusions. The results showed that the principal had tried to carry out his role as an educator in developing teachers' ICT skills. The conclusion from the research results is that the role of the principal as an educator in developing teachers' ICT skills is carried out with strategies that have been prepared such as, involving teachers in all ICT-based training and providing opportunities for teachers to increase knowledge and skills, creating a conducive school atmosphere by completing infrastructure ICT and complement teaching materials by checking ICT teaching materials used by teachers in learning, providing guidance and advice at regular meetings or meetings and providing motivation such as giving praise to teachers who have contributed a lot to the school.

Systematic Analysis of Special Education Projects in eTwinning

In this study, special education projects conducted in eTwinning (the European School Education Platform) were analyzed using the systematic analysis method. The projects determined to be implemented between 2017 and 2019 were examined. Twenty-five projects that met the inclusion criteria were analyzed as part of the research. As a result of the analysis, it was determined that the number of projects increased over time, the majority of the projects were conducted with Turkish partners, Turkish teachers established partnerships with Romanian teachers at the highest rate among the program countries, awareness activities comprised the majority of the projects, and the projects did not meet European standards adequately. In addition, it has been determined that the initiatives contribute to the development of teachers' and students' social and information technology skills.

Microsoft Word Skills Development Training for Final Semester Students

The use of Microsoft Word skills is important in the academic world, especially for final semester students who are completing their final assignments. This community service aims to provide Microsoft Word skill development training for final semester students with a focus on increasing the efficiency and quality of preparing thesis reports. Through a series of intensive training sessions, students will be equipped with an in-depth understanding of Microsoft Word's advanced features that can support the research process and preparation of scientific documents. This training was attended by 129 participants from various universities via zoom meetings. The activity lasted for 4 hours consisting of material presentation, case studies, questions and answers and ended with closing. After participating in this activity, participants receive significant benefits in improving students' abilities so that they can make maximum use of word processing software, and can produce quality final assignment reports that meet academic standards. Apart from that, community service this time can also motivate students to develop information technology skills which will be an added value in their future careers.

Benefits, facilitators, and barriers of electronic medical records implementation in outpatient settings: A scoping review.

This scoping review examined the breadth and depth of evidence on Electronic Medical Record (EMR) implementation benefits in outpatient settings. Following PRISMA guidelines for scoping reviews, five databases were searched, and 24 studies were retained and reviewed. Benefits, facilitators, and barriers to EMR implementation were extracted. Direct benefits included improved communication/reporting, work efficiency, care process, healthcare outcomes, safety, and patient-centredness of care. Indirect benefits were improved financial performance and increased data accessibility, staff satisfaction, and decision-support usage. Barriers included time and financial constraints; design/technical issues; limited information technology resources, skills, and infrastructure capacity; increased workload and reduced efficiency during implementation; incompatibility of existing systems and local regulations; and resistance from healthcare professionals. Facilitators included training, change management, user-friendliness and alignment with workflow, user experience with EMRs, top management support, and sufficient resources. More rigorous, systematic research is needed, using relevant frameworks to inform healthcare policies and guide EMR projects in outpatient areas.

Information and Communication Technology (ICT) Skills as Correlate of Business Education Lecturers’ Instructional Effectiveness in Colleges of Education in South-South Geo-Political Zone of Nigeria

This study examined ICT Skills as correlate of business education lecturers’ instructional effectiveness in Colleges of Education in South-South Geo-Political Zone of Nigeria. Six specific purposes, research questions and null hypotheses guided the study. The design chosen for the study was correlational research design. The population of the study comprised one hundred and seventy-three (173) business educators in seven (7) colleges of education in the study area. ICT Skills Test (IST) and the Instructional Effectiveness Questionnaire (IEQ) were used to collect data for the study. The instruments were validated by three experts and tested for reliability using K-R 20 for ICT skills Test (IST) and Cronbach Alpha coefficient for Instructional Effectiveness Questionnaire (IEQ). The result for ICT Skill Test using K-R 20 was 0.97 and that of Instructional Effectiveness Questionnaire, using Cronbach Alpha coefficient was 0.91. Data collected from the respondents were analysed using the Pearson Product Moment Correlation Coefficient (r) to answer the research questions, while the null hypotheses were tested using t-test associated with simple regression. Findings of the research questions revealed that word processing and database management skills have high positive correlation with business education lecturers’ instructional effectiveness. Findings of the research hypotheses indicated the following: There is a significant relationship between word processing skills and business education lecturers’ instructional effectiveness and there is a significant relationship between database management skills and business education lecturers’ instructional effectiveness. The educational implication of the study is that skills are needed to efficiently use at least the elementary functions of ICT in instructional effectiveness. Therefore, it is crucial for institutions operating business education programmes to recognize the importance of ICT skills and provide ample support and resources to their lecturers in order to ensure their instructional effectiveness in the digital era. It was recommended among others that institutions of learning through its ICT unit should offer workshops and seminars to help lecturers stay updated with the latest advancements in ICT skills such as word processing and database management skills.

Akuntansi Manajemen Di Era Digital

Rapid technological advances have brought challenges and opportunities along with the development of management accounting in corporate transformation. To maximize the contribution of management accounting, companies need to utilize technology. This article, based on a literature study from various sources, concludes that digitalization has changed the accounting management landscape through process automation, increased data accessibility, system integration, more sophisticated data analysis, solid data security, and the need for the development of skills and roles in the accounting profession . In the era of digitalization, the role of accountants is also changing, requiring the development of skills in information technology. Management accounting in the digital era is experiencing a significant transformation, influenced by advances in information technology and developments in the digital world. The following are some of the main aspects that show how management accounting adapts to the digital era: Management Accounting Information Systems (SIAM), Cloud Computing, Big Data and Data Analysis, IoT (Internet of Things), Automation and Artificial Intelligence, E-commerce Era, Cyber ​​Security , Mobile Computing and Blockchain. With the adoption of this technology, management accounting in the digital era can provide faster, more accurate and relevant information, thereby enabling better decision making in a rapidly changing business environment.