Information Technology Services Industry Research Articles

Financial risk evaluation of listed companies in software and information technology service industry in China-Take M Company as an example

Software and information technology service industry are technology-intensive industries, and the great uncertainty of technological innovation, market investment and organization makes it possible for a large amount of capital invested by enterprises to suffer losses. Therefore, taking M company as an example, this paper uses TOPSIS method of multi-attribute decision-making to evaluate the financial risk of M company. The results show that the financial risk of M company tends to increase, among which profitability and development ability are the main factors affecting the financial risk. Software and information technology service enterprises must improve the level of financial risk prevention by improving the management level of accounts receivable, paying attention to cost control and enhancing the awareness of risk control.

Corporate Employee Sharing Performance Leads to Sustainable Development - A Case Study of Software and Information Technology Services Industry of Listed Companies in China

Based on the development of CSR and sharing values in China, this paper selects the software and information technology service industry as the research object from 2019 to 2022 and uses the OLS method and the plug-in program PROCESS V3.5 of SPSS to explore the relationship between employee sharing, per capita contribution and sustainable development ability, as well as the indirect effect of per capita contribution on the relationship between employee sharing and the company's sustainable development ability. The research findings are that the better the overall performance of employee sharing behavior, the higher the per capita contribution of the employees, which in turn improves the sustainable development ability of the company. In addition, the higher the employee compensation, the higher the per capita revenue generated by employees, which increases in the firm's ability to sustainably development. The performance of employee security and employment, on the other hand, has no significant effect on per capita contribution and firm sustainable growth rate. This paper also provides recommendations based on the findings of the study.

The Impact of Digital Marketing on Duty-free Commodities and the Construction of Free Trade Port

This paper researches and discovers the investigation and future promotion suggestions of Hainan Free Trade Port construction and duty-free online promotion through investigation and visits, experience, and multi-party interviews. Digital marketing will play a very important role in the construction and development of the Hainan Free Trade Port in the future. Since the construction of a free trade port was proposed in 2012, Hainan Province has been involved in agriculture, forestry, animal husbandry, fishery, manufacturing, construction, wholesale and retail, transportation, warehousing and postal services, accommodation and catering, information transmission, software, etc. and information technology service industry and other related policies of industry decentralization. This paper first introduces the relevant situation of digital marketing policies of related industries, the relevant situation of the construction of free trade port duty-free zone, and the development situation of representative enterprises, and puts forward predictions and assumptions for the future development direction. Constructive suggestions are put forward for the construction of the Hainan Free Trade Port in the future.

Home country and firm-specific advantage influences on HRM replication versus adaptation in EMNEs operating in advanced economies: A qualitative comparative analysis

This article examines a variety of home and host-country factors and explains how they influence the global integration versus local adaptation of human resource management (HRM) in subsidiaries of emerging multinational enterprises (EMNEs) in advanced economies. The study draws on data collected from 15 multiple case studies using semi-structured interviews with senior directors and managers working in Australian subsidiaries of Indian multinational enterprises (MNEs) operating in the information technology (IT) services industry. The findings reveal that despite originating from weak institutions, Indian IT service MNEs do not face hurdles in replicating their home-country HRM model to their subsidiaries in Australia. International staffing of expatriates was a key industry-specific resource and capability enabling reverse country-of-origin effect to allow the Australian subsidiaries to be managed ethnocentrically. This article challenges the notion that EMNEs struggle to adapt their indigenous HRM systems and model due to weak institutions as it sheds light on the reverse relationship that exists between management practices and country-of-origin in leveraging home-country institutions. It also demonstrates that EMNEs derive competitive advantages mainly from their traditional firm and industry-specific resources and capabilities which allow them to achieve global integration of HRM.

New internationalization paths of Chinese brands: A configurational study.

Although several new international brands in the information technology services industry have emerged in China, most previous research on the paths of internationalization taken by Chinese brands has focused on the manufacturing industry. Further exploration of the diversity and novel characteristics of these paths remains necessary. Taking into account the different industries and the interactions among multiple factors that are relevant in this context, supplementary research on the paths of internationalization taken by Chinese brands is also needed. Simultaneously, more research on the mechanisms underlying brand empowerment during the internationalization process is necessary. Based on a theoretical framework for brand empowerment, this article analyzes 61 representative Chinese brands using fuzzy set qualitative comparative analysis (fsQCA). This article reveals the following main findings: (1) brand penetration and brand acculturation are two key capabilities with regard to brand internationalization; (2) two modes of brand internationalization are evident in China, i.e., progressive internationalization and leapfrog internationalization; (3) four paths of internationalization can be observed with regard to Chinese brands, including two new paths, i.e., L-S-Cu and P-S-M; and (4) six additional paths are worthy of further exploration.

The value of official website information in the credit risk evaluation of SMEs

The official websites of small and medium-sized enterprises (SMEs) not only reflect the willingness of an enterprise to disclose information voluntarily, but also can provide information related to the enterprises’ historical operations and performance. This research investigates the value of official website information in the credit risk evaluation of SMEs. To study the effect of different kinds of website information on credit risk evaluation, we propose a framework to mine effective features from two kinds of information disclosed on the official website of a SME—design-based information and content-based information—in predicting its credit risk. We select the SMEs in the software and information technology services industry and find that including content-based information in models significantly improves the prediction accuracy. Specifically, the depth and dynamics metrics of the content-based information convey SME performance and mitigate the information asymmetry between SMEs and financial institutions.

Determinants of exit options of venture capitalists: evidence from India

PurposeA critical aspect in venture capital (VC) exiting is the choice of exit mode. This study aims to predict if venture capitalists (VCs) can take the venture capital undertaking public by identifying the impact of investment attributes, market timing and macroeconomic conditions on the choice of mode of exit for VCs.Design/methodology/approachThe study uses logistic regression on a sample of 632 Indian VC-backed firms where VCs exited during the past two decades via initial public offers (IPOs) and other routes, including strategic sale, secondary sale and buyback.FindingsResults suggest that growth stage investments, larger syndication size and a larger number of IPOs increase the probability of exiting through IPOs, whereas investments in the information technology and information technology-enabled services industry have a higher likelihood of being exited through other routes. Region and gross domestic product are found to be statistically insignificant in predicting the likelihood for a particular mode of exit.Practical implicationsThe results have practical implications for VCs as knowledge regarding the influence of investment attributes, market timing and macroeconomic conditions can help them in deciding their exit strategy vis-à-vis mode of exit and can maximize their potential gains. The results also have implications for the potential investors, primarily the public at large and acquirers.Originality/valueThe determinants of VC exit options remain an unexplored area in the Indian context. To the best of the authors’ knowledge, the study is the first of its kind that has used investment attributes, market timing and macroeconomic conditions to predict VC exit options in India.

Research on IPO Listing Inquiries of Information Transmission, Software and Information Technology Services Industry

IPO inquiries are one of the key topics of research today. Scholars have identified many issues, but there is still a gap in the research on the correlation between IPO inquiry rounds and performance. Therefore, the research topic of this paper is a study of IPO inquiries in the information transmission, software and information technology services industry. The research methodology of this paper is as follows: firstly, we collect the questions and results of IPO inquiries, screen the data, and then calculate the volatility and the underpricing of each round of IPO inquiries by comparing the data. Finally, the total number of questions asked by IPO companies was counted in order to identify high-frequency key questions. The study finds that IPO inquiries have a significant impact on the timing of IPO, the underpricing and volatility of companies. The study suggests that the enterprises being questioned should do a good job in related areas and improve the quality of information disclosure to reduce the negative impact of IPO inquiries. Regulators should improve the monitoring of information disclosure quality of listed companies to protect investors' rights and interests and enhance the governance role of IPO inquiries in capital market resource allocation. Investors should always pay attention to the process and results of IPO inquiries of the companies they care about, and understand the financial status and management system of the companies through IPO inquiries, so as to facilitate their own investment and protect their own rights and interests.

Features of Vitamin Model Affecting Psychological Empowerment: Serial Mediation Role of Job Crafting and Work Engagement

The current research aimed to investigate the association between the variables under the study, that is, ‘the vitamin model’ features of a job: job crafting, work engagement, and psychological empowerment. It also attempted to analyze the serial mediational role of the two causally linked mediators, that is, job crafting and work engagement with the job features of the vitamin model and psychological empowerment. By investigating these variables, we tried to explore how the employees redesigned the well-defined jobs to match their capabilities, which enhanced commitment to work and led to positive behavioral outcomes, such as empowerment, work meaningfulness, and improved performance. Primary data were collected from 453 knowledge workers in the information technology (IT) and information technology-enabled services (ITES) industry. Using SPSS software, the correlation method revealed significant positive correlations between the variables under study. PROCESS macro (Haynes, 2012) was applied in SPSS AMOS regression-based path coefficients and bootstrap confidence intervals at a 95% confidence level. As the bootstrap confidence intervals did not include zero, a significant mediational role of the serial mediators was observed between the relationship of features in the vitamin model and psychological empowerment [Estimate =.0761, 95% CI (.0257, .1902)]. So, it could be concluded that job crafting made the employees the mechanic of their vehicle (work), leading to work engagement, increased performance, and psychological well-being at the workplace.

국내 데이터센터 폐열잠재량 산정에 관한 연구

The waste heat potential of data centers is attracting attention as a new heat energy source. In this study, waste heat potentials of domestic data centers were calculated and monthly potentials were predicted. The amount of potential was calculated from annual average total power consumption, PUE values of 10 data centers through surveys, and 66 domestic data center from ITSA (Korea Information Technology Service Industry Association). The waste heat potential was derived by considering the COP of the heat pump, excluding the amount of electricity from the compressor for recovery energy. Based on 10 data centers from surveys, the average potential ranged from 54,414,495 kWh to 65,075,294 kWh with respect to COP of chiller. The highest waste heat potential was 200,463,808 kWh. When the value of waste heat generated was examined by region, Gyeonggi Province had the highest value of 3,161,288,865 kWh among 66 domestic data centers. The waste heat potential from the data center was also predicted using TRNSYS modelling. The prediction error ranged from 9.04 to 32.85% for S data center located in Daejeon.

Study of Green Human Resource Management Implementation on Employees of PT. Telkom Indonesia Tbk

The occurrence of global warming and climate change has caused a commotion around the world, applying the principle of going green is not something that only has to be done in the personal environment but must be done anywhere including in the work environment. Currently, the company provides many opportunities for employees to implement go green behavior. From customizing the office lighting system to the type of office equipment they will choose and use, at least there are many things they can do to make the office environment more environmentally friendly. The idea of introducing a go green initiative into the workplace can seem a little difficult at first. While it can be difficult trying to figure out where to start, there are actually many ways that companies can be more environmentally friendly in the office environment without major cost implications with long term benefits for both the company and employees. The application of environmentally friendly behavior in human resource management is also called Green Human Resources Management (GHRM). This study examines a state-owned enterprise (BUMN) engaged in the information and communication technology (ICT) service industry, namely PT Telkom Indonesia TBK. This research focuses on the types of GHRM practices implemented in the company environment, the factors that encourage companies to implement GHRM practices, employee understanding of these practices between generations such as baby boomers, gen x, and gen y, efforts and socialization of the company so that GHRM practices continue. The results found in this study that there have been several GHRM practices that have been carried out but for the understanding of the term GHRM it is not understood by the baby boomers generation. Employees in this generation are more familiar with the term go green.

Study of Green Human Resource Management Implementation on Employees of PT. Telkom Indonesia Tbk

The occurrence of global warming and climate change has caused a commotion around the world, applying the principle of going green is not something that only has to be done in the personal environment but must be done anywhere including in the work environment. Currently, the company provides many opportunities for employees to implement go green behavior. From customizing the office lighting system to the type of office equipment they will choose and use, at least there are many things they can do to make the office environment more environmentally friendly. The idea of introducing a go green initiative into the workplace can seem a little difficult at first. While it can be difficult trying to figure out where to start, there are actually many ways that companies can be more environmentally friendly in the office environment without major cost implications with long term benefits for both the company and employees. The application of environmentally friendly behavior in human resource management is also called Green Human Resources Management (GHRM). This study examines a state-owned enterprise (BUMN) engaged in the information and communication technology (ICT) service industry, namely PT Telkom Indonesia TBK. This research focuses on the types of GHRM practices implemented in the company environment, the factors that encourage companies to implement GHRM practices, employee understanding of these practices between generations such as baby boomers, gen x, and gen y, efforts and socialization of the company so that GHRM practices continue. The results found in this study that there have been several GHRM practices that have been carried out but for the understanding of the term GHRM it is not understood by the baby boomers generation. Employees in this generation are more familiar with the term go green.

Contracting for innovation: Designing contracts that account for exchange hazards and the need for innovation

AbstractResearch SummaryWe examine how organizations govern interfirm transactions that involve innovative tasks. Designing contracts that foster innovation is challenging and becomes more complex when exchange hazards are present. We draw on regulatory focus theory to examine the effects of promotion and prevention effects in contract framing contracts to address how firms should design their contracts to balance the need for promoting innovation and protecting against opportunistic behavior. Using a sample of contracts from the information technology services industry, we find that in the presence of exchange hazards, task innovation involves hybrid payment systems, less use of detailed description of requirements, and more use of extensive contingency planning.Managerial SummaryManagers must understand how contract design can aid in the success of interfirm innovation endeavors as radical innovation is frequently developed in an interfirm context. Our findings suggest that contract negotiators should pay special attention to several contractual elements when designing contracts for tasks that require more radical innovation. In particular, the payment structure, specifications of outcomes and processes, and contingency planning clauses influence the innovative output of suppliers. Employees who understand the task should participate in contract negotiation and design, allowing them to outsource more innovative tasks and manage them more effectively.

Competing for Technology Talent: Listed Companies Versus Funded Startups in India

Information technology (IT) services industry has become a mainstay for technology talent in the last few decades. Recently, the emergence of startups in the high-tech sector has also contributed to the demand for talent in the sector. This has led to a situation, where both incumbent listed companies and venture capital-backed technology startups, compete for technology talent in the ecosystem. We probe this from the convergence in average per employee labor costs between listed IT services companies and funded entrepreneurial startups (less than 10 years old) in the sector. We work on a stylized sample of 36 companies and find that listed IT services companies have continued to remain large buyers of talent and are consistently paying higher wages than startups. Whereas the rate of growth in average salaries among technology startups is higher than listed counterparts during the study period. Such a rate of growth of average wages suggests that there is potential for startups to bridge the gap with listed companies’ salaries. The narrowing of the salary differential gap may affect the competition for talent in the ecosystem, impacting both startups and larger companies. Such competition can challenge listed companies’ profit and growth over the long term. But such a change hinges on startups ability to raise further funding to support expenses.

Job stress: Understanding the psychological risk factors of technocrat millennials from the socio-demographic perspective.

The Information Technology and Information Technology Enabled Services (IT and ITES) industry has been the backbone of the Indian economy. The sector is characterized by long working hours, strict deadlines, night shift, constant usage of computers, etc. Hence, the industry and nature of the job are influencing the psychological risk factors of the employees. The purpose of this paper is to explore the psychological risk factors (job stressors) of technocrat millennials and critically analyze them from the socio-demographic perspective. A single cross-sectional study with snowball sampling was collected from 300 technocrat millennials in Ahmedabad city (India). Job stressors are examined as psychological risk factors. MANOVA and independent-sample t-test has been put to use for establishing the relationship between psychological risk factors and socio-demographic variables. The study highlighted that the experience, current position, size of family, number of children, gender, and family type had an impact on psychological risk factors of technocrat millennials. The study contributes to the literature on the psychological risk factors and its association with demographic variables, and specifically in Ahmedabad city (India). Income did not have an impact on psychological risk factor; whereas education was the only demographic variable affecting the responsibility for persons. The experience influenced the role overload, role ambiguity, poor peer relations, and intrinsic impoverishment. The study explained each socio-demographic variable's impact on 12 psychological risk factors separately. The result of the paper will give insight to HR managers in the recruitment and selection of employees.

Promoting fearlessness of change through social intelligence: mediating role of collective efficacy and moderating role of management commitment to change

PurposeThis study aims to investigate the influence of social intelligence and collective efficacy on the fearlessness of change. Furthermore, this study investigates the mediation effect of collective efficacy and moderating role of management commitment to change in the relationship between social intelligence and fearlessness of change.Design/methodology/approachThe analysis is based on data collected from 296 members of information technology and Banking Financial Services Industry organisations using a survey questionnaire. Hypotheses have been tested using structural equation modelling.FindingsThe findings show that social intelligence and collective efficacy positively influence fearlessness of change. Social intelligence also impacts collective efficacy positively. Further, collective efficacy acts as a mediator and management commitment to change acts as a moderator in the relationship between social intelligence and fearlessness of change.Research limitations/implicationsThis study highlights the relevance of social intelligence in fostering a fearless attitude towards change for easy transition from the current organisational state to a new or desired state.Practical implicationsOrganisational leaders must strive to develop a climate of fearlessness in organisations undergoing change so that the employees acquire this attitude of fearlessness and face the hurdles that come with change with a positive mind set.Originality/valueThis study is amongst the few such studies that examined the relationship amongst variables of this study.

Research on the Digitization of Manufacturing Will Enhance the Competitiveness of the Value Chain Based on Advantage Comparison

This paper uses WIOD data to calculate and analyze the dominant comparative advantage of Chinese manufacturing global value chain (GVC) based on the WWZ method and empirically studies the influence of digitization on the competitiveness of manufacturing GVC. The main findings are as follows: (1) The competitiveness of Chinese manufacturing GVC has been improved as a whole. The GVC competitiveness of different types of industries is quite different: GVC in middle- and low-knowledge-intensive industries have the highest competitiveness, while those with middle- and high-knowledge-intensive industries have the lowest competitiveness and apparent shortboard industries. (2) Digitization is conducive for enhancing the competitiveness of manufacturing GVC. In terms of industries, digitization has a significant positive effect on the GVC competitiveness of middle and high-knowledge-intensive industries but not on low knowledge ones. As for the sources of digital input, the positive effect is more outstanding. Also, it is more remarkable when it comes to the software and information technology service industry. (3) As for the mechanism of action, labor productivity is an effective way to improve the manufacturing GVC competitiveness digitally. Finally, after a robustness test, the positive effect of the digital input remains robust.

Research into “Five Centers” on the Silk Road Economic Belt and the Current Development of Tertiary Industry in Xinjiang

Industrial development is the pillar of regional economic development, and the development of tertiary industry is the focus of the entire industry. This paper conducted an in-depth analysis of the tertiary industry in Xinjiang from three aspects: output value, output value growth rate, and output value contribution rate. On this basis, this paper also analyzes the investment in fixed assets of Xinjiang’s tertiary industry and uses the gray correlation model to measure the correlation between fixed assets and output value. The results of the study show that from 2014 to 2019, the tertiary industry in Xinjiang has developed better overall. Among them, culture, sports and entertainment industry, information transmission, software and information technology service industry, education, health and social industry and other industries are developing very well, which is in line with the vision goal of the construction of the “Five Centers” in Xinjiang on the Silk Road Economic Belt.

Venture Capital: An Analysis of Investment and Exit Patterns of Indian Firms

This article reviews investment and exit patterns in the Indian venture capital (VC) segment. In the last few years, the Indian economy has experienced a massive inflow of investment via the venture capital industry. Consequently, more than 4,000 start-up ventures have been funded by these investments. Venture capital investment is characterized as a driving force behind entrepreneurship development in emerging economies, and the economic growth of emerging economies gains momentum with the development of start-up firms. The study specifically focuses on venture capital investment as well as exit trends in India, covering 4,346 deals from January 1998 to December 2018. The authors find that as the number of deals rises, so too does the size of total investment. They document the industry-wise classification of Indian VC investment. The information technology (IT) and IT-enabled services (ITES) industry holds 58.49% of the total investment made since 1998. On the other side, VC firms have exited mainly through either IPOs or by mergers and acquisitions. The exit data show a similar pattern as the investment data, with most of the exits in the IT and ITES industry. TOPICS:Real assets/alternative investments/private equity, emergingexchanges/markets/clearinghouses, performance measurement Key Findings ▪ Venture capital investment in India has shown remarkable growth since the 2012 Securities and Exchange Board of India (SEBI) Alternative Investment Funds Regulation. However, exits are more than double investments. ▪ The number of deals in the venture capital segment is on the high end; consequently, the total investment size has shown significant growth. ▪ The Investment pattern shows that a few sectors— such as IT and ITES, banking, financial services, insurance (BFSI), and healthcare—emerged as strong contestants for investment and investors’ preferred pick.

SWOT Analysis of China’s Smart Pension Industry

China’s smart pension industry is a sunrise industry, is an organic combination of information technology and traditional service industry emerging industry. To analyze the strength, weakness, opportunities and threats of the industry is conducive to a comprehensive understanding of the development status of the industry and grasp the development trend of the industry.