Role Of Information Technology Research Articles

Do teams need both hands? An analysis of team process ambidexterity and the enabling role of information technology

As a core organizational resource, business processes are vital for organizational teams. To deal with today’s volatile business environment, organizations need to be ambidextrous in terms of process capabilities. However, little is known about how process ambidexterity, process standardization, and process agility, are enabled by information technology (IT) and related to team-level activities. To fill this gap in the literature, we conducted a field study based on 160 teams of 1081 individuals from seven companies in South Korea. Our results show that IT enables both process standardization and agility, and that a team’s process ambidexterity has a positive effect on inter-team coordination and team innovation, which in turn have a direct impact on team performance. Our findings highlight the importance of process ambidexterity by investigating the enabling role of IT and its outcomes in a team. Our results offer theoretical and practical implications from the perspective of team process ambidexterity.

The Complexity of Interorganizational Collaboration: The Role of IT as a Source of System Tension

The use of information technology (IT) by organizational members during interorganizational collaboration can either disrupt the collaborative system or provide cohesion to the system. The outcome ...

Improving Information Security Performance: The Role of Management Support and Security Operation Center

The implementation of Information Technology (IT) in any aspects of business has change the landscape of business. Specifically, IT has made significant and major changes in banking industry, especially on the way people do business with bank. Beside as business enabler, IT now become a major tool for bank to win the competition. With the strategic role of IT in banking industry, there is a risk from security point of view. The new sophisticated and advanced kind of attack drive to higher impact for banks. Beside direct loss caused by successful attack, there is also loss caused by image damage and sanction from regulatory. With many initiatives can be done to improve Information Security condition, banking need to prioritize the initiative that has most significant impact. Management support on information security is cited by many literatures as basic requirement for improving Information Security condition. Security Operation Center also proposed as initiatives to enhance the capability of detection and response to attack. This research tries to empirically find out the impact of Management Support to information security performance and the role of Security Operation Center on mediating both variables. Data are gathered from banks in Indonesia using survey methodology through questionnaire answered by qualified respondents. The sample design used is a probability sample with disproportionate stratified random sampling and analyzed using Structural Equation Modeling - Partial Least Square. This paper shows that management support has significant impact on improving Information Security condition in banking industry. It also concludes that SOC has complimentary mediation of relationship between management support and information security performance. Practically, result of this research can be foundation for company that wants to focus on factors that significantly impact security performance, while theoretically confirmed previous studies on the role of management support.

How to Make You Stay Longer with Me? The Effect of Organizational Climate on Turnover Intention Mediating by Job Satisfaction in Information Technology Company

Information technology is one of the most sector that continously develop and raise. Irronically, those industry also has the highest turnover rates (13.2%). One of the causes is connected to organizational climate. This study aims to examine the effect of organizational climate on turnover intention by considering job satisfaction as the mediating role in IT (Information Technology) company in Jakarta. Organizational climate is measured by Clior Scale (Zuarez, et.al, 2013) short version with 15 items. Job satisfaction is measured by multidimensional ESI (Employee Satisfaction Index) (Tasios & Giannouli, 2017) with 24 items and turnover intention contains 3 items (Atan, 2016). A quantitative survey was conducted on a non-probability (purposive) sample of 90 employees in IT company in Jakarta. This study uses correlation analysis, multilevel regression and bootstrap to test the direct effect and mediating effect (indirect effect). Correlation test results show that there is a negative correlation between organizational climate and turnover intention, significant correlations also exist between organizational climate and job satisfaction, as well as a negative correlation of job satisfaction and turnover intention. Simple regression analysis indicates that organizational climate is a predictor of job satisfaction, organizational climate and job satisfaction, each of which is a significant predictor of turnover intention. Bootsrapping results show that job satisfaction mediates partially the influence of organizational climate on turnover intention.

Innovation capability in geographically dispersed R&D teams: The role of social capital and IT support

The internationalization of R&D activities has become crucial for small and medium-sized enterprises (SMEs) to create sources of competitive advantage. This research aims to analyze the role of social capital and information technology (IT) in enhancing knowledge sharing and innovation capabilities in the particular context of SMEs with geographically dispersed R&D teams. The study uses structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (FsQCA) to investigate data from an online survey of 265 R&D managers in Italian manufacturing SMEs with responsibility for at least one international R&D team. The results reveal the critical role of structural social capital and IT in enhancing knowledge sharing and innovation capabilities. The research contributes to existing knowledge and provides useful insights for marketers by highlighting how social capital, also in combination with IT, strengthens SMEs' competitiveness even when they operate in a mature industry.

Contradictions in information technology mediated work in long-term care: An activity theoretic ethnographic study

BackgroundThe growing demand for aged care services coupled with a global shortage of skilled nursing staff has hindered long-term care facilities’ ability to provide necessary services to their residents. Healthcare information technology is expected to mitigate this challenge by streamlining nursing work, while also improving quality of care and productivity. ObjectivesThis study set out to examine how nurses and care workers work, the role of information technology (IT) in their work and what contradictions they face in their IT mediated work. DesignEthnographic study informed by six components of activity theory: subject, object, tool, rule, community and division of labor. SettingEight care units in two long-term care facilities in Australia. ParticipantsEleven staff from two long-term care facilities including registered nurses (n = 2), endorsed enrolled nurses (n = 5) and personal care workers (n = 4) participated in this study. MethodsParticipants were shadowed during morning shifts (6:30 am to 3:00 pm). A total of 24 morning shifts were observed over four months. Field notes were created based on observational data and informal interviews, in addition to document review. ResultsThrough the lens of activity theory, the work activity system of nurses and care workers in the long-term care facilities consisted of the subject (nurses and care workers), their object (resident care), tools used for work including IT, rules of work, community, and division of labor. These components interacted through work processes; therefore, a “process” component was added in the activity system. Special attention was given to the role of IT as the conduit of information in the work processes. Although IT helped track medication rounds, automated documentation and communication among the staff, it introduced contradictions. Seven contradictions involving IT were identified, including contradictions within the IT tool, between the IT tool and the object of work, between the subjects and documentation rules, between the work activity system using paper records and the system using IT, and between the activity system within the long-term care facility and the pharmacists’ work activity system outside the facility. ConclusionsActivity theory provided a theoretic framework to model the work activity system of nurses and care workers. Information technology played an important role in supporting information flow in this system, however it also caused contradictions.

Role of Health Information Technology in Addressing Health Disparities: Patient, Clinician, and System Perspectives.

Over the last decade, health information technology (IT) has dramatically transformed medical practice in the United States. On May 11-12, 2017, the National Institute on Minority Health and Health Disparities, in partnership with the National Science Foundation and the National Health IT Collaborative for the Underserved, convened a scientific workshop, "Addressing Health Disparities with Health Information Technology," with the goal of ensuring that future research guides potential health IT initiatives to address the needs of health disparities populations. The workshop examined patient, clinician, and system perspectives on the potential role of health IT in addressing health disparities. Attendees were asked to identify and discuss various health IT challenges that confront underserved communities and propose innovative strategies to address them, and to involve these communities in this process. Community engagement, cultural competency, and patient-centered care were highlighted as key to improving health equity, as well as to promoting scalable, sustainable, and effective health IT interventions. Participants noted the need for more research on how health IT can be used to evaluate and address the social determinants of health. Expanding public-private partnerships was emphasized, as was the importance of clinicians and IT developers partnering and using novel methods to learn how to improve health care decision-making. Finally, to advance health IT and promote health equity, it will be necessary to record and capture health disparity data using standardized terminology, and to continuously identify system-level deficiencies and biases.

INFORMATION TECHNOLOGY AS A CATALYST OF INNOVATIVE CHANGES IN ENTERPRISES

The subject of this research study is the applications of Information Technology (IT) to support management. This is not the sole use of IT methods and means in enterprises, however, the issues related to the automation of technological processes and software for these purposes are not the subject of these considerations. The aim of this research study is to show the innovative role of IT as a factor that enables meeting the challenges posed by managers, such as improving work efficiency, accelerating (reducing time of) handling orders, entering into competition on previously inaccessible markets, and generating the value added, which goes far beyond the capabilities of a single business entity. The business model includes collaboration unhindered by the territorial distribution of individuals, or time zone differences. The measure of effectiveness is the achieved result, and the recipient of the value thus created is not interested in where and how this value is created. Dynamically changing market expectations and the needs of recipients force the reconfiguration of the manufacturing system, which is a feature of virtual workplaces.

The role of information technology in bridging the knowing-doing gap: an exploratory case study on knowledge application

PurposeOrganisations that systematically manage their knowledge based on processes of creating, storing, transferring and applying knowledge are likely to achieve both performance improvements and competitive advantages. However, companies often succeed in the first three processes only, while neglecting knowledge application. The phenomenon of employees not relying on existing knowledge when solving specific problems is referred to as knowing-doing gap. While the existence of this gap is well acknowledged, the purpose of this study is to advance the understanding how respective barriers of knowledge application can be overcome, in particular concerning the role of information technology (IT).Design/methodology/approachThis study applies a case study design, thereby relying on various data sources, such as interviews, documents, field notes, observations and demonstrations. The analysis follows established guidelines for thematic analysis.FindingsAn understanding of knowledge application as a three-step process is derived. The set of knowledge application barriers, identified practices to overcome the barriers and yielded themes that explain the role of IT in bridging the knowing-doing gap are complemented.Research limitations/implicationsThe role of IT in bridging the knowing-doing gap and contributing to the general understanding of the knowing-doing gap by also considering practices concerning the people and process dimensions is illuminated. While IT plays a central role in applying knowledge, successfully overcoming the knowing-doing gap requires organisational practices at the people and processes dimensions that are aligned with the IT. The set of barriers of knowledge application at the individual, group and organisational levels is complemented.Practical implicationsThe practices to bridge the knowing-doing gap at the intersection of the people, processes and technology dimensions are identified. Specifically, the role of IT in overcoming barriers to knowledge application is explored.Originality/valueThis thematic analysis yields a theoretical explanation for knowledge application as a three-step process and suggests practices to bridge the knowing-doing gap for each step. Furthermore, four major themes that explain the role of IT for this process in depth are derived.

The Role of IT on Firm Performance

The impact of Information Technology (IT) on firms has been widely discussed in many studies. Regarding the role of IT on Firm Performance, researchers have reported a mixed result. Therefore, it encourages that the essential character of IT from the perspective of firm performance needs to be explored systematically. It was needed to reveal, in what facet of firm performance and under what circumstances IT could play a significant role. This research contributes by providing a balanced perspective on the role of IT on firm performance. The researchers could have a view from the right angle about the role of IT on firm performance. A systematic literature review was conducted to get a comprehensive perspective regarding the role of IT on Firm Performance. The aspects extracted and analyzed were mainly related to: (i). Firm performance attributes, (ii). Domains supported by IT, (iii). IT-Firm Performance Circumstances. Based on these aspects several analysis and conclusions were drawn. First, IT contributes to achieving strategic alignment, organizational agility and provide support for business. Since they were correlated strongly with firm performance. Second, firm performance could be measured based on two perspectives: Financial and non-financial. Third, IT could contribute more effectively in collaboration or combining with other resources. The elaboration of these findings and suggestions for further research were discussed in this paper.

Prioritizing and Optimizing Disaster Recovery Solution using Analytic Network Process and Multi Attribute Utility Theory

Selection of a suitable disaster recovery solution is an essential activity performed in an enterprise to facilitate recovery of critical business functions and Information Technology (IT) systems within a tolerable time limit known as disaster recovery time (DRT). The estimation of optimal DRT plays a significant role in IT as it influences overall costs required to ensure business continuity. The estimation of optimal DRT depends upon the capabilities of a chosen disaster recovery solution and multiple conflicting attributes. This paper presents an integrated approach to selecting the best disaster recovery solution using analytic network process (ANP) and estimating optimal DRT using Multi-Attribute Utility Theory (MAUT). ANP is applied to determine the best disaster recovery solution using seven criteria: people, recovery objectives, security, technology, cost, site infrastructure, and regulatory. MAUT estimates the optimal DRT for the best disaster recovery solution based on three conflicting attributes: cost, reliability, and processed backlog transactions. The proposed approach applies to an enterprise application in the banking sector and this paper tests its effectiveness by comparing the results from four different enterprises. This study offers valuable insights to the disaster recovery practitioner to select the best disaster recovery solution and to estimate optimal DRT.

Streamlining Space Processes through IT Automation: Reducing Manual Tasks for Enhanced Efficiency in Space Exploration

This research paper explores the integration of Information Technology (IT) automation in the space industry to streamline processes and reduce manual tasks. As space exploration advances, the complexity of missions and the vast amount of data generated necessitate efficient and reliable systems. Automation еmеrgеs as a key solution to enhance the efficiency, accuracy, and overall success of space endeavors. This paper examines various applications of IT automation in space processes, including data processing, mission planning, maintenance, communication, and security. By leveraging automation, space agencies can optimize resource utilization, minimize errors, and focus human efforts on complex tasks. The study reviews existing implementations, challenges, and potential future developments in IT automation for space exploration. The background section provides an overview of the evolution of space exploration and the challenges posed by manual-intensive processes. It highlights the growing nееd for automation to address these challenges, emphasizing the role of IT in transforming space operations Each subsection explores the benefits, challenges, and potential advancements in implementing automation in these areas. This section provides real-world examples of IT automation in space exploration. Case studies include successful implementations, lessons learned, and the impact on mission outcomes. Examining these cases offers insights into the practical application of automation technologies. Despite its numerous advantages, the implementation of IT automation in space processes comes with challenges. This section addresses issues such as system reliability, cybersecurity, ethical considerations, and the adaptability of automation to evolving mission requirements. Anticipating the future of IT automation in space exploration, this section discusses potential advancements, merging technologies, and areas for further research. It explores how automation can adapt to future challenges and contribute to the evolution of space exploration.

IPTEKS TEKNOLOGI INFORMASI TERHADAP PENGELOLAAN OPERASIONAL PADA PT. BANK SULUTGO

IT development is very necessary in a company. Given the many conveniences provided with technological developments. PT. Bank SulutGo also participates in developing IT parts in order to compete in this digital era. In the world of business technology gives a lot of changes. Companies that are unable to keep up with technological developments will find it difficult to maintain their business. In this journal, we will discuss the role of IT in Bank SulutGo. Specifically, it discusses the impact given in operational management. The reliability of the information system supports the operational success of a company. The operational part in question is transaction and administration, accounting, and monitoring and maintenance. The method used in this journal is the SWOT analysis. By implementing measures such as harmonizing information technology, obtaining benefits, risk management, managing resources, and measuring performance.Keywords: Information Technology (IT), Operational Management, SWOT Analysis

Testing the effect of investments in IT and R&D on labour productivity: New method and evidence for Indian firms

Utilizing a micro-level dataset of 900 firms for the period 2000–2016 from Indian manufacturing, this paper explores the effects of technological investments on labour productivity performance of firms by looking at investments in Information Technology (IT) and Research & Development (R&D). The present study is the first to assess the role of IT and R&D jointly for Indian manufacturing. To control for transmission bias in production function estimation, a GMM-based one step control function estimator is applied. We find large effects of both IT and R&D across various sub-samples. Further, our results imply that there is a complementarity between IT and R&D in generating labour productivity growth.

The impact of security Awareness on information technology professionals’ behavior

Protecting digital assets is a growing concern for corporations, as cyberattacks affect business performance, reputation, and compromise intellectual property. Information technology (IT) security in general and cyber security, in particular, is a fast-evolving area that requires continuous evaluation and innovation. The objective of cyber-attacks has not changed over time however there is a shift in the attack methods through the increased use of social engineering, concentrating on the human elements as the weakest link in the security posture of any system network. This research looks at the relationship between threat awareness and countermeasure awareness on IT professionals’ compliance with desktop security behaviors. The model originally put forward by Hanus and Wu (2016), was tested on a population of 400 IT professionals across a broad range of IT roles and company sizes in the United States. The overall findings show that 61.2% of the variability in desktop security behavior can be explained by threat awareness and countermeasure awareness. In addition, the research found a determinant relationship between threat awareness and countermeasure awareness with the five elements of protective motivation theory (PMT), which include perceived severity, perceived vulnerability, self-efficacy, response efficacy, and response cost. Finally, the research shows that all elements of PMT, with the exception of perceived vulnerability, significantly determine desktop security behavior.

RENCANA STRATEGIS ORGANISASI TEKNOLOGI INFORMASI DI PT PERKEBUNAN NUSANTARA X DENGAN METODE CASCADING BALANCED SCORECARD

PT Perkebunan Nusantara X (PTPN X) is a state-owned company engaged in the sugar industry and tobacco as well as a number of subsidiaries. PTPN X uses Information Technology (IT) to improve productivity and competitive advantage. The Management of PTPN X generated IT Organization to deliver good IT solution. But with the limited budget and a huge investment, the role of IT is not contributing the maximum to the progress of the company even IT solution have paradox impact. This is because the IT strategic initiatives do not aligned with its business strategy, so that IT organizations need strategic planning. In This study, strategic planning for IT organization generated by using the Balanced Scorecard Cascading. Wherein the process is divided into several stages, namely the determination of the vision and mission of IT organizations, determine business strategy that will be supported by IT, identification of IT users, identification of output and the main job description of the IT organization, aligning strategy IT organizations indicated to the strategic map, defining Key Performance Indicators (KPIs), and IT strategic initiatives of each strategies. The analysis in this study is using SWOT analysis, Critical Success Factor, and Value Chain. Balanced Scorecard is used in this study were IT-Balanced Scorecard with the perspectives of Corporate Contribution, Customer Orientation, Operational Excellence, and Future Orientation. The results obtained from this research are 10 Strategy that is maximizing IT contribution to business, meet the IT customers’ needs, good IT planning, implementing good application, effective and efficient IT operations, improving IT good services, upgrades IT and Technology support, IT good governance implementation, IT alignment with business strategy, and motivated and competent IT personnel. There are 21 KPI to measure the strategy and 30 strategic initiatives or programs to meet the KPI. The KPI and the 30 initiatives are arranged based on the existing condition of IT organization reflected in the SWOT and what targets are indeed to be achieved by implementing the strategy.

Linking information systems and entrepreneurship: A review and agenda for IT‐associated and digital entrepreneurship research

AbstractMore than 50 years ago, information technology (IT) began to change society, the economy, and industries worldwide. This change has included waves of technological disruption that have been exploited by entrepreneurial actors who seize the associated new opportunities. Research on related phenomena is spread across different disciplines. Recently, there have been calls for further research on the marriage of information systems (IS) and entrepreneurship. We review 292 articles in the IS, entrepreneurship, and general and strategic management literature to create an overview of the IT‐associated entrepreneurship research landscape. On the basis of that review, we elaborate on the different roles that IT can assume to support entrepreneurial operations and value creation in these settings. Our findings suggest that IT plays four major roles in entrepreneurial operations: as a facilitator, making the operations of start‐ups easier; as a mediator for new ventures' operations; as an outcome of entrepreneurial operations; and as a ubiquity, becoming the business model itself. Leveraging these roles of IT, we develop a set of definitions to clear up definition uncertainties surrounding IT‐associated new ventures such as digital start‐ups and digital business models. We also outline a research agenda for IT‐associated entrepreneurship research based on identified roles, types, and gaps.

IT-enabled Interactions and Cooperation Performance: A Resource Matching Perspective

Our study, which integrates the literature on IT (information technology)-enabled interactions and resource management in interfirm relationships, explores the underlying paths through which IT-enabled formal and informal interactions affect cooperation performance from a resource matching perspective. Specifically, we suppose that firms could improve interfirm resource transparency via frequent IT- enabled interactions, which could further improve firms’ capabilities to match resources with each other. Via data from 280 manufacturing firms in China, we found that IT-enabled formal interaction can improve interfirm resource matching capability via enhancing both direct and indirect resource transparency. IT- enabled informal interaction can improve interfirm resource matching capability through increasing indirect resource transparency, but has no impact on direct resource transparency. The enhanced resource matching capabilities could further promote the cooperation performance. Overall, this study provides a better understanding of the role of IT- enabled interactions in interfirm cooperation, and provides guidance for firms to improve capabilities to match resources with each other by IT-enabled interactions.

Role of Information Technology on Supply Chain Management of Pharmaceutical Industry

Supply Chain Management SCM is a very critical part of any business. A well-coordinated SCM can improve the efficiency of the business and help in cost reduction. As information technology (IT) is being used widely across all businesses, SCM can benefit to a large extent by the use of IT. This article reviews a number of papers in this field and suggests research gaps for further exploration. The aim of this article is to review the literature on the role of IT on supply chain management (SCM) with special focus on the pharmaceutical industry and suggest possible gaps from the point of view of researchers and practitioners. The article finds that IT has made a significant impact in improving the efficiency of SCM. But its successful implementation and collaboration with other firms is the key to success for an efficient SCM. Within each category, gaps have been identified.

IT applications in healthcare management: a survey.

Healthcare management is currently undergoing substantial changes, and reshaping our perception of the medical field. One spectrum is that of the considerable changes that we see in surgical machines and equipment, and the way the procedures are performed. Computing power, Internet and associated technologies are transforming surgical operations into model based procedures. The other spectrum is the management side of healthcare, which is equally critical to the medical profession. In particular, recent advances in the field of Information Technology (IT) is assisting in better management of health appointments and record management. With the proliferation of IT and management, data is now playing a vital role in diagnostics, drug administration and management of healthcare services. With the advancement in data processing, large amounts of medical data collected by medical centres and providers, can now be mined and analysed to assist in planning and making appropriate decisions. In this article, we shall provide an overview of the role of IT that have been reshaping the healthcare management, hospital, health profession and industry.