Information Technology Readiness Research Articles

Persepsi Kemudahan, Kegunaan, Keamanan, dan Kerahasiaan terhadap Minat Wajib Pajak Orang Pribadi dalam Menggunakan E-Filing dengan Kesiapan Teknologi Informasi Sebagai Variabel Moderating pada KPP Pratama Serang Barat

The purpose of this research is to analyze the effect of perceived ease of use, usefulness, security, and confidentiality on the interest of individual taxpayers in using E-Filing, with information technology readiness as a moderating variable. Many individual taxpayers still face challenges in using E-Filing, such as technology access, understanding of use, and lack of socialization and education about the benefits of E-Filing. This research uses an associative and descriptive quantitative method with 100 taxpayer respondents. Data analysis was carried out using the Structural Equation Modeling (SEM) method using SmartPLS 3.2.9 software. The results of hypothesis testing indicate that perceived ease of use and usefulness have a significant effect on taxpayers' interest in using E-Filing. However, perceptions of security and confidentiality do not have a significant effect. Moreover, perceptions of ease of use, usefulness, security, and confidentiality do not have a significant effect on information technology readiness. In conclusion, perceptions of ease of use and usefulness affect taxpayers' interest in using E-Filing, while security and confidentiality do not have an effect. Information technology readiness does not moderate the effect of perceptions of ease of use, usefulness, security, and confidentiality on taxpayers' interest in using E-Filing.

Information Technology Readiness and Acceptance Model for Social Media Adoption in Blended Learning: A Case Study in Higher Education Institutions in West Java, Indonesia

Information Technology Readiness and Acceptance Model for Social Media Adoption in Blended Learning: A Case Study in Higher Education Institutions in West Java, Indonesia

Factors Influencing E-Filing Usage Among Indonesian Taxpayers: A Technology Acceptance Model (TAM) Theory Approach

The research is designed to investigate the impact of perceived usefulness, tax understanding, social factors, and information technology readiness on the utilization of e-filing among individual taxpayers registered at KPP Pratama North Cikarang. The study's population comprises individual taxpayers registered at KPP Pratama North Cikarang, with a sample of 100 respondents selected through random sampling based on the Slovin formula. Employing a quantitative approach, the research gathered data by distributing questionnaires to taxpayers and employed multiple linear regression for data analysis. The findings indicate that perceived usefulness, tax understanding, social factors, and information technology readiness positively and significantly influence the adoption of e-filing. Collectively, these factors impact the use of e-filing by individual taxpayers registered at KPP Pratama North Cikarang

STILL DIRTY: THE EFFECT OF GLOBAL RISKS AND DEVELOPMENT ON FOREIGN DIRECT INVESTMENT INFLOW

There needs to be more research on the global risks and developmental determinants of foreign direct investment inflow with green investment campaigns. This article presents new evidence covering 116 countries (2018–2020) using least squares regression. We show that ceteris paribus, higher perceived environmental and geopolitical risks are more likely to increase foreign direct investment. We also find that lower business environment, safety and security, and environmental sustainability increase foreign direct investment inflow. Meanwhile, foreign investment inflow increased positively according to price competitiveness, infrastructure quality, and natural resources. One development variable, information, and communication technology readiness, becomes significant when the analysis is performed only on developing countries. Economic risks, societal risks, technological risks, health and hygiene, human resources, and international openness are not significantly affecting investment inflow. An insightful theoretical implication regarding the finding is that some supports exist for the pollution haven hypothesis. Implications for practice include creating supportive policies that appreciate sustainable practices, such that investors are attracted to the country not as opportunistic polluters but as sustainability pioneers.

Pengaruh Kebermanfaatan, Kemudahan, Keamanan, Serta Kepuasan Pengguna Dan Kesiapan Teknologi Informasi Terhadap Penggunaan E-Filing Pada Wajib Pajak Polri

E-Filing is a way of submitting tax returns and submitting renewal notices for both periodic and annual tax returns electronically which are carried out online and in real time through an Application Service Provider (ASP). This study aims to determine the factors that influence the use of e-filing for police taxpayers. The variables used in this study are the dependent variable, namely the use of e-filing, while the independent variables are usefulness, convenience, security, user satisfaction, and information technology readiness. The data used in this study are primary data using a questionnaire. Respondents are individual taxpayers in police officers who report tax returns using e-filing with puposive sampling or authoritative sampling methods. The population in this study were police taxpayers. The sample used in this study was 150 respondents. Descriptive statistical test, validity test, reliability test, normality test, heteroscedasticity test, multicolinerity test, determination coefficient test, f statistical test, t statistical test, hypothesis testing used in this study is multiple linear regression analysis. The results of this study indicate that: 1) Benefit has a positive effect on the use of e-filing 2) Ease has a positive effect on the use of e-filing 3) Security has a positive effect on the use of e-filing 4) User satisfaction has a positive effect on the use of e-filing 5) Readiness of technology and information has no effect on the use of e-filing.
 Keywords : E-Filing, Usefulness, Convenience, Security, User Satisfaction, Technology And Information Readiness.

Population Administration Services and Village Government Performance Analysis

This study aims to provide a thorough examination of Population Administration Services and its impact on the performance of the Banjarbendo Sidoarjo Village Government. Utilizing qualitative descriptive research methods, including interviews, observation, and documentation, the research follows Agus Dwiyanto's analytical framework for data collection, reduction, presentation, and conclusion. The results reveal a commendable performance in implementing Population Administration Services, showcasing high village government productivity. The assessment of service quality, encompassing nine essential elements, demonstrates overall effectiveness. However, challenges are identified, including internal issues related to information technology readiness and external constraints such as aligning service schedules with community preferences. This research contributes valuable insights to public service enhancement, emphasizing the need for adaptive strategies in addressing internal and external obstacles. Highlight : Comprehensive Analysis: The study provides an in-depth examination of Population Administration Services, offering a holistic perspective on its implementation and impact on rural governance. Service Quality Evaluation: Through interviews, the research evaluates service quality based on nine crucial elements, providing insights into the effectiveness of Population Administration Services. Challenges and Implications: Identified internal and external constraints, such as information technology readiness and service scheduling, highlight the need for adaptive strategies, contributing to the ongoing discourse on public service enhancement Keywords: Population Administration Services, Village Government Performance, Rural Governance, Public Service Enhancement, Qualitative Descriptive Research.

How Technology Information Advancement Mediates The Effect of Taxpayer Perception Toward Digitalization in Personal Tax Payer Filing

Taxes are a source of state income as much as the use of which is intended to improve the welfare of the community through the development and improvement of public facilities. Tax revenue comes from contributions generated from the community and for the community as well, this is because the results of the tax revenue are used for general financing rather than all government financing, even one of the benchmarks for the success or failure of a country's economyObjectives: This study aims to examine the factors that influence the use of e-Filing for individual taxpayers by using information technology readiness as an intervening variable.Methodology: The analysis method used a structural equation modeling (SEM) which is processed by using Smart PLS.Finding: The study's results indicate the following: Satisfaction perception has a positive impact on e-Filing adoption, whereas Perceptions of convenience, security, and confidentiality do not influence e-Filing usage. Additionally, Satisfaction perception does not affect information technology readiness, whereas Perceptions of convenience, security, and confidentiality have a positive effect on technology readiness. Furthermore, Satisfaction perception, along with security and confidentiality, positively impacts e-Filing utilization when mediated by technology information readiness. However, the perception of convenience does not affect e-Filing usage when technology readiness serves as an intermediary factor.Conclusion: Information technology readiness exerts a substantial influence on e-Filing utilization, signifying that higher information technology readiness leads to increased e-Filing adoption by taxpayers.

PENGARUH PERSEPSI KEMUDAHAN, KEAMANAN DAN KERAHASIAAN, SERTA KESIAPAN TEKNOLOGI INFORMASI TERHADAP PENGGUNAAN E-FILLING PADA WAJIB PAJAK

This study aims to examine the effect of perceptions of ease, security and confidentiality, as well as information technology readiness to the use of e-filing for taxpayers. This research data uses primary data by distributing questionnaires to individual taxpayers who are registered at KPP Pratama Pelayangan Jambi City. The sampling method for this research sample is purposive sampling with a sample of 100 taxpayers. The data analysis method used in this research is multiple regression analysis assisted by the IBM SPSS statistics 27 application.
 The results of this study indicate that perceived ease of use does have a positive effect on the use of e-filing, security and confidentiality do not affect the use of e-filing, while information readiness has a positive effect on the use of e-filing. Simultaneously the independent variables, namely perceived convenience, security and confidentiality, as well as information technology readiness, have an effect on the use of e-filing.

Smartphone-Enabled Web-Based Simulation of Cellular Neurophysiology for Laboratory Course and its Effectiveness.

The introduction of computer simulations has enhanced the teaching of neurobiology. Many simulators for personal computers are available, but in countries where schools have low school information and communication technology readiness, it is difficult to introduce computer simulations. Even in such countries, however, students often have their own smartphones and are good at operating them. Therefore, we have developed five web-based simulators that cover a wide range of neurophysiology, including single and whole-cell channel currents, membrane potentials and generation and conduction of action potentials using HTML5 and JavaScript. These simulators may be run free of charge on any device, regardless of the model or OS, thereby enabling schools that have no experience in introducing simulations to introduce them easily. These simulators were especially useful in many schools during COVID-19 restrictions. In this paper, we explain the functions of the simulators we have developed and introduce some practical examples. To verify the usefulness of the simulators, we also conducted a survey in the classrooms in which the simulators were used. Understanding and motivation to learn was shown to increase significantly, indicating that these are useful for neurobiology education.

Factors Affecting The Usage of E-filing for Individual Taxpayers

This study aims to determine and analyze the influence of perception of usability, ease, security and confidentiality, information technology readiness, complexity, social factors, and taxpayer satisfaction on the use of e-filling. The population in this study is a Private Person Taxpayer registered with the Ternate Tax Service Office, North Maluku, Indonesia. The number of samples in this study was 392 Private Taxpayers. Sampling techniques use Convenience Sampling and data collection techniques through questionnaires. The data analysis method used is Partial Least Square with the Smart PLS statistics program. The results showed that perceptions of usability, security and confidentiality, information technology readiness, social factors, and taxpayer satisfaction affect the use of e-filling. In comparison, the perception of ease and complexity does not affect the use of e-filling.

Manufacturing firms’ credibility towards customers and operational performance: the counteracting roles of corruption and ICT readiness

ABSTRACT Firms benefit from being reliable and trustworthy towards their customers. In many countries, however, corruption spills over to supply chain relationship practices and weakens a firm’s credibility towards its customers (CTC). In this study, we investigate the influence of corruption on the relationship between CTC and firm performance. Empirical analyses of manufacturing firms in multiple countries demonstrate that corruption diminishes the effect of CTC on firms’ operational performance. Moreover, a country’s information and communication technology (ICT) readiness can counteract the negative impact of corruption. Our study adds to the literature on supply chain relationship management by considering the influence of two institutional contingencies (i.e. corruption and ICT readiness) on the effectiveness of CTC as an important mechanism of supply chain governance. Our study complements the literature on transaction cost economics and urges managers to consider the two characteristics of their firms’ institutional environments when managing relationships in their supply chains.

Building a Readiness Model of Environmentally Friendly Information Technology as Implementation of Green Information Technology Concept

Environmentally friendly Information Technology is a sustainable approach to information technology and information systems with practical methodologies in designing and implementing environmentally friendly information technology implementation strategies in various business and government organizations as well as strategic tools in building the contribution of these technologies in supporting all aspects of business activities in the organization and contributing environment so that it becomes more effective and efficient and builds competitive advantage. This includes effectively measuring sustainability, regarding the sustainable use and design of hardware and software, to promote efficiency and effectiveness in building a sustainable framework for the sustainability of information technology infrastructure. This study aims to build a model of Green information technology readiness. The research design is included in exploratory research, with a sample of 108 respondents and the sampling was done by non-probability convenience sampling. This research was conducted in Jakarta. The results showed that there are important factors that can be modeled mathematically through factor analysis which identifies the representation of Safe and comfortable, Smart public service, Excellent information, and Easy health care factors as the main factors in developing an elderly-friendly city model from the respondent's point of view.

FAKTOR - FAKTOR YANG MEMPENGARUHI MINAT PERILAKU WAJIB PAJAK ORANG PRIBADI DALAM MENGGUNAKAN E-FILING DI KOTA SURAKARTA

This research was carried out to find out what variables influenced WPOP's interest in e-filing in Surakarta City. Perceptions of convenience, perceptions of usefulness, readiness of information technology, and social factors are variables that are taken into account. A total of 363 WPOP recorded and active in the KPP Pratama Surakarta area identified respondents' answers to the questionnaire. The SPSS version 22 program is used to carry out descriptive statistical tests, validity tests, reliability tests, classical assumption tests, and hypothesis tests on questionnaire data. The conclusion of this study is that the behavioral implications of e-filing for WPOP are influenced by Perception of Ease (X1), Perception of Usability (X2), and Social Factors (X4), while Information Technology Readiness (X3) has no effect.

Tourist destination competitiveness and ESG performance in the airline industry

The relevance of corporate environmental, social, and governance performance (ESG) has increased significantly during the last few years. The airline industry is susceptible to such environmental, social, and governance practices, which explains its selection for the analysis purposes in this study. This paper analyzes the influence of the Travel & Tourism Competitiveness Index and its constituent factors on environmental, social, and governance performance variables in a sample of leading airline companies worldwide with historical data available from 2013 to 2019. The study required analyzing panel data using a panel-corrected standard error model. The results suggest that airlines headquartered in countries with ideal conditions for operating businesses and outstanding information and communication technology readiness show excellent environmental, social, and governance performance. However, the findings also imply that airline companies headquartered in countries with heavy government influence on the airline industry sector measured by the government prioritization of the domestic travel and tourism sector have poor environmental, social, and governance performance. Similarly, the analysis provided evidence that countries well positioned to join national air service arrangements and subscribe to regional trade agreements have airline companies with excellent environmental, social, and governance performance metrics. The reported results can be priceless for policymakers designing national travel and tourism policies to enhance domestic airline firms’ environmental, social, and governance performance.

Tax Compliance Reporting: Antecedent and Moderating Effect

To make it easier for taxpayers to report their taxes, the Balikpapan city government provides facilities in the form of an online tax reporting application called E-SPTPD. To reduce fraud in tax reporting, the government has also installed transaction recording tools in restaurants in Balikpapan City. The purpose of this study was to obtain empirical evidence of a relationship between the use of E-SPTPD on tax reporting compliance with the antecedent factors of information technology readiness and transaction recording tools as moderators. This type of research is quantitative research using primary data and for the sample using quota sampling method with a total of 57 respondents. Data analysis using SEM-PLS assisted by SmartPLS Version 3. The results of this study obtained empirical evidence that: (1) readiness of information technology has a positive and significant effect on the use of E-SPTPD: (2) the use of E-SPTPD E-SPTPD has a positive and significant effect on tax reporting compliance: (3) transaction recording tools cannot moderate the relationship between the use of E-SPTPD and tax reporting compliance. This study also produces new findings, namely there is an antecedent effect of information technology readiness which has a considerable influence before using E-SPTPD.

Effectiveness of online education during the COVID-19 pandemic: a study of Bangladesh

PurposeThe novel coronavirus (COVID-19) remains a global public health emergency as declared by the World Health Organization (WHO). The COVID-19 impacted educational institutions around the world, and they were shut down to minimize the fatalities and spread of the infection. Educational institutions around the world, including Bangladesh, started to conduct online classes as an alternative to physical classes. Therefore, this study assesses the effectiveness of online classes in terms of information and communications technology (ICT) readiness, online class assessment, online class participation, and convenience and flexibility for the educational institutions of Bangladesh.Design/methodology/approachTo fulfill the objective of the study, data were collected from 817 teachers and students. Additionally, the partial least squares (PLS) regression method was adopted as a quantitative technique.FindingsThe study shows that online class participation, online class assessment, and convenience and flexibility have positive relationships with ICT readiness and the effectiveness of online classes. At the same time, the challenges of online classes have negative relationships with ICT readiness and the effectiveness of online classes.Practical implicationsThe study suggests that the government should ensure stable internet connectivity access across the country so that both students and teachers can participate in online classes effectively. Moreover, educational institutional authorities should extend support to the institutions for developing proper ICT infrastructure.Originality/valueICT infrastructure readiness is the backbone for effective online education; however, before the COVID-19 pandemic, online education was almost non-existent at the educational institutional level in Bangladesh. The country started developing the ICT infrastructure only when online classes were scheduled to start, and the development is still ongoing. Hence, this study used ICT readiness as a mediator factor. Moreover, primary data are used in this study. The findings of the study will help academicians and policymakers to better understand the effectiveness of online classes.

Faktor - faktor yang mempengaruhi minat penggunaan e-filling oleh wajib pajak pribadi sebagai sarana pelaporan SPT masa secara online dan realtime

This study aims to examine the interest in using e-Filling by using perceptions of convenience, perceived usefulness, perceptions of security and confidentiality, and also the readiness of information technology. The type of data used in this study uses quantitative data. This research was conducted on taxpayers who are in the West Semarang KPP Pratama area. The population in this study were taxpayers in West Semarang who actively used e-Filling, amounting to 1,237 people, while the sample in this study amounted to 100 respondents. The data analysis technique used multiple regression with SPSS tools. The results showed that Perception of Ease had a significant effect on Interest in Using e-Filling, Perception of Use had a significant effect on Interest in Using e-Filling, Perception of Security and Confidentiality had no significant effect on Interest in Using e-Filling, Perception of Information Technology Readiness had no significant effect on Interest in Use. e-Filling.

Determinan Penggunaan e-Filing pada WPOP KPP Pratama Tegal

All taxpayers are required to file a tax return (SPT) for their tax reporting. A method of submitting electronic tax returns (SPT) online in real time via the Internet on the Directorate General of Taxes website is E-Filing. This study aimed to determine and the relationship between subjective norms, understanding of tax regulations, ease of use, security and information technology readiness of the use of E-Filing. This quantitative research used a descriptive method. The data used is primary data obtained after questionnaires distributated using a sampling technique by accidental sampling. Obtained 100 respondents of individual taxpayers registered as a sample at KPP Pratama Tegal. Data analyzed by SPSS (Statistical Package for the Social Science) version 22 with multiple linear regression analysis technique. The results from this research showed that subjective norms, understanding of tax regulations, the usefulness of information technology, and the readiness of information technology were related to the usability E-Filing. While the information technology security variable is not related to the usability E-Filing.

Factors Affecting the Travel Tourism Competitiveness Index

In an effort to improve the image of tourism that will have an impact on increasing the number of tourists, the Indonesian government wants to increase the travel tourism competitiveness index. On the other hand, the risk of natural damage due to human actions and also fluctuations in the number of visitors due to the tight competition between countries is a threat to the tourism industry. In an effort to achieve sustainable tourism, the application of the latest information and communication technology is a solution to keep attracting visitors and will simultaneously maintain environmental sustainability. So far Indonesia excels in the assessment of price competitiveness, while for the assessment of information and communication technology readiness Indonesia has not been considered superior. This research was conducted with a descriptive-explanatory study approach. Using simple random sampling, samples in the form of secondary data from seven ASEAN countries from 2007 to 2019 were processed using multivariable regression to assess the magnitude of influence and significance levels of the various variables studied. The results showed that price competitiveness didn’t have a significant effect on the travel tourism competitiveness index in the ASEAN countries but there were two other factors that had a significant effect.

Investigating Health Managers’ Perspectives of Factors Influencing Their Acceptance of eHealth Services in the Kingdom of Saudi Arabia: A Quantitative Study

Background: Kingdom of Saudi Arabia (KSA) is a country with one of the largest land masses and the most difficult geographical terrain in the Middle East. The accessibility of advanced health services, especially for people in rural areas, has been considered one of the main health challenges. To overcome this problem, many initiatives to embrace technology in healthcare were launched by the Ministry of Health (MOH). Despite the growth of utilizing eHealth interventions in the country, more research related to the end-users’ acceptance of eHealth services remains needed. This study aimed to investigate the relative importance of factors that influence health managers’ acceptance of eHealth services in KSA against behavioural intention (BI) and use behaviour (UB). Methods: An online questionnaire was designed based on two sources: first, the thirty-nine factors identified in a related systematic review to be relevant to eHealth acceptance in KSA, and second, the validated questionnaire adopted from the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Participants were asked to rate the relative importance of the factors. The questionnaire was available in both Arabic and English. Professionals in KSA with a health management role from different backgrounds such as health professions, Health Information Technology, and administration were invited to take part. Participation links were distributed across social media platforms. Ethical approval had been gained. Results: 385 responses were received. Findings highlighted the relative importance of the main determinants that health managers in the KSA thought were important to influence their acceptance of eHealth services. The top rated influential factors were (i) availability of operational resources, (ii) privacy and security of health information, (iii) Information and Communication Technology infrastructure and readiness, (iv) availability of qualified human resources, and (v) quality of eHealth systems and applications. Of the UTAUT constructs, performance expectancy (PE) and social influence, which encapsulate factors such as management support, change resistance, and stakeholders’ voice that can play a crucial role in the acceptance of technology as part of daily work, showed significance to the BI, as well as facilitating conditions and PE to the UB. However, some results need further investigation to clarify ambiguity. Conclusion: Findings from this study may help address the current challenges and barriers and prioritize the main areas to improve eHealth acceptance in the KSA. Further research is planned to explore the identified factors across KSA through in-depth interviews.