Information Technology Employees Research Articles

How Employee Productivity Mediates the Effect of Organizational Justice on Work Engagement in Türkiye

This article explores whether organizational justice has a significant effect on work engagement, and if so, whether employee productivity has a mediating role on this effect. It studies the case of Turkish information technology employees, with an online survey method used for data generation, with data analyzed by SmartPLS and structural equation modeling with the least squares method. Cronbach’s Alpha and Compound Reliability values were used to test the reliability of the generated model. Average variance and factor loads were calculated to test convergent validity. Cross-factor loads were taken into account with the Fornell-Larcker criterion to assess differential validity. In this way, the study finds that organizational justice had a significant effect on work engagement and that productivity had a partial mediating role on this effect. Keywords: Work engagement, Organizational justice, Employee productivity

A Study on the Impact of Wage and Salary Management on the Performance of IT Employees in Hyderabad

This research endeavors to investigate the relationship between wage and salary management practices and the performance levels of Information Technology (IT) employees in the vibrant city of Hyderabad. As compensation is a critical factor influencing employee motivation and productivity, understanding its impact on the performance of IT professionals becomes crucial for organizations operating in the technology sector. Employing a mixed-methods approach, combining surveys and interviews, the study aims to examine the various aspects of wage and salary management, including fairness, transparency, and competitive benchmarks, and their influence on employee performance. Key objectives include assessing the correlation between compensation satisfaction and job performance, identifying the factors that contribute to employee perceptions of fairness in wage and salary structures, and exploring the role of non-monetary incentives in enhancing overall job satisfaction and productivity. Additionally, the research aims to provide insights into the preferences and expectations of IT employees regarding their compensation packages. The findings of this study are anticipated to contribute valuable insights for IT organizations in Hyderabad, helping them optimize wage and salary management practices to attract, retain, and motivate high-performing talent.

Health-Related Work Loss: Wellness Profiles of Information Technology Employees

Understanding health-related work loss and creating a comprehensive approach requires the identification of lifestyle behavior patterns. An essential part of this process is the examination of different profiles within the target population to develop effective intervention strategies. This study explored the wellness profiles of information technology (IT) employees regarding lifestyle behaviors and health-related work loss. The cross-sectional study surveyed 405 employees (174 women and 231 men) in six cities in Türkiye to examine lifestyle behaviors (exercise, nutrition, stress management, health responsibility, mental development, and interpersonal relations) and health-related work loss (presenteeism and absenteeism). Data analysis was conducted using independent samples t-test, ANOVA, multiple linear regression, and two-step cluster analysis. Regression findings indicated that physical activity, nutrition, and stress management behaviors statistically predict work performance in IT employees (p

PENGARUH KOMPETENSI DAN PROFESIONALISME TERHADAP KINERJA PEGAWAI DENGAN TEKNOLOGI INFORMASI SEBAGAI VARIABEL MEDIASI PADA PEGAWAI DINAS PERHUBUNGAN KOTA SURABAYA BIDANG PRASARANA TRANSPORTASI

Apparatus resources have an important role in developing government order. where the driving force of government organizations are humans or employees who work within the framework of their duties, functions and responsibilities. The problem that will be researched is the Influence of Competency and Professionalism on Employee Performance with Information Technology as a Mediating Variable for Surabaya City Transportation Service Employees in the Transportation Infrastructure Sector. This research will use quantitative research methods and measure the influence between variables, namely trying to measure the influence of the Competency and Professionalism variables on Employee Performance with Information Technology as a Mediating Variable for Surabaya City Transportation Service Employees in the Transportation Infrastructure Sector. The results of research by testing that competency variables on the performance of Surabaya City Transportation Service employees in the Transportation Infrastructure Sector, this is proven by a p-value of 0.005. In testing the professionalism variable on the performance of Surabaya City Transportation Service employees in the Transportation Infrastructure Sector, this was proven by a p-value of 0.009. In testing the competency variable for information technology employees of the Surabaya City Transportation Agency in the Transportation Infrastructure Sector, this was proven by a p-value of 0.000, testing the professionalism variable for information technology employees of the Surabaya City Transportation Agency in the Transportation Infrastructure Sector, this was proven by a p-value of 0.009 And in testing the information technology variable on the performance of Surabaya City Transportation Department employees in the Transportation Infrastructure Sector, this was proven by a p-value of 0.002

How software as a service simultaneously affords organizational agility and inertia

Although cloud computing is associated with organizational agility, anecdotal evidence points to resistance to cloud computing by employees in information technology (IT) units. We explored the links between software as a service (SaaS) and organizational agility by conducting two stages of interviews with key informants in large organizations, and by employing affordance and inertia-theoretical lenses. Two basic affordances emerged from the retroductive data analysis – implementing quickly and sourcing independently – which in turn yielded two higher-level affordances: trialing alternatives and self-organizing business teams. We developed a model that explains how and why these four affordances enhance agility by accelerating the sensing-to-acting process of organizations. We also describe how five categories of organizational inertia in IT units hinder agility. Our main contribution is how adopting SaaS applications enables organizational agility while highlighting the role of IT unit inertia in SaaS affordance actualization processes.

Attracting and retaining high-performing professionals: the case of Descomplica

Learning outcomes The case study will encourage reflection on the challenges that organisations face in attracting, engaging and retaining knowledge workers that are critical to their performance and growth. It is set in the context of innovative, high-tech organisations whose success is heavily dependent on the performance of information technology (IT) professionals, a specialised and heavily demanded workforce. Case overview/synopsis The case study depicts the struggle of Manoel Almeida, Descomplica’s chief technology officer, to reverse the scenario of demotivation and high turnover among IT employees and to attract new talent. The case study addresses the themes of knowledge worker attraction, engagement and retention, with a focus on IT professionals. Complexity academic level This case study is designed for undergraduate and graduate education programmes/courses. Supplementary material Teaching notes are available for educators only. Subject code CSS 7: Management science.

A Study on Flex patriates Behaviour in International Assignments Among Information Technology Sector Employees

There are certain changes that are observed in the global workforce. It was seen that Flexpatriate's behaviour is one of the modern trends in the workforce. Therefore, the study has aimed towards analysing Flexpatriates behaviour in International assignments among Information Technology Sector Employees. The term Flexpatriates is relatively new thus people are not familiar with the term. Hence, secondary data was considered for the empirical analysis. In addition, a qualitative method of analysis was employed in order to deliver reliable results. It was observed that there are certain behavioural traits associated with the Flexpatriates. For instance, it was noted that globalization is a major factor that prompts such behaviour in employees. In addition, it was noted that the quality of work for international assignments is impacted by Flexpatriate's behaviour of employees. The prime reason for that was contemplated to be the work-life balance of such Flexpatriates behaviour. Moreover, it was noted that skills and adaptability for information technology employees are some of the major criteria of such employees that impact the quality of international assignments.

Are IT Workers from Mars? An Examination of Their National Culture Dimensions

The information technology (IT) workforce is characterized by several unique and contextual factors, such as the technology, the occupation itself, and the human factors. Among the human factors, global information systems (IS) studies have examined the role of national culture to explain many workforce differences and nuances across nations. In such cross-cultural research, IS researchers have primarily utilized the published scores of national culture dimensions as provided by the preeminent social psychologist and culture scholar Geert Hofstede and have applied them to various IT populations within a country. Given that the IT profession is unique in many respects, and there is cultural heterogeneity within a country, our study embarked on independently measuring and verifying the national culture values of IT employees in 37 countries. By using the original Hofstede scales, scores were obtained on five national culture dimensions: power distance, uncertainty avoidance, individualism, masculinity, and long-term orientation. We found significant differences between the national culture scores of IT employees and those available in the literature for the general population. Our results are novel and have profound significance. There are major implications for both past and future studies in cross-cultural research as well as for practitioners who interpret and utilize the findings of such research.

Exploring the Relationship Among Dimensions of Human Resource Organization Flexibility on Employee Engagement

The corporate world is renowned for its structured, scheduled workplace setting, which can pose challenges for workers to succeed. Companies that provide a flexible and positive environment tend to have better staff engagement. Therefore, this study aims to test the relationship between the four dimensions of HR (human resource) flexibility (Resource flexibility in HR practices, and employee skill behavior, and coordination flexibility in HR practices and employee skill behavior) with employee engagement. The proposed study gathered 267 responses from IT (information technology) employees and data were analyzed using AMOS v22 software. Findings revealed employee engagement has a strong positive relationship with the four dimensions of human resource flexibility which account for 92% of the variance, except a negligible correlation discovered between employee engagement and coordination flexibility in human resource practices. the findings of this study act as a strategic tool for HR practitioners to design their organization environment in such a way that fosters employee engagement.

Operations, IT, and construction time orientations and the challenges of implementing IOT

The adoption of Internet of Things has grown significantly in recent years both to address sustainability in campus operations and as part of digital twin systems. This study looks at in-depth cases of large university campus owners and the challenges that this IOT introduces for the maintenance and management of these systems and the data they collect. In this ethnography there are three main time orientations related to facilities management (Facilities), Information Technology (IT), and Capital Projects. First, a university campus is like a small city, with buildings, utilities, and transportation systems - taken together we call this campus infrastructure (buildings 50-100, roads and utilities 20-50 years). Second, IT employees think on 2–3-month scale, working through implementing software and hardware upgrades, configurations and patches, at times needing agile operations to deal with emerging cybersecurity threats. Third, in Capital Projects the design phase can last 9 months, and the construction from 1 - 2 years for a typical project, and this is where IOT technologies are often first introduced into campus. While the capital project teams reflect on the user experience, these teams are often removed from the realities of facilities management and do not understand the time scales or the scope of the work that is required to manage a portfolio of Facilities and IT systems. In this paper, we explore how these time orientations lead to tensions in the owners’ selection of IOT devices and systems, in the integration of new technologies into existing systems, and in the operations of keeping existing systems up and running for the longer time scales of campus infrastructure life spans. Furthermore, this paper presents a paradox: If they speed up, they lose things, if they slow down, they lose other things, and presents ways that owner organizations manage this paradox through temporal boundary spanners who understand the disciplinary requirements, cultures, and frameworks across the organization and helps to mitigate the tensions across these differences.

Developing a benchmarking model for subjective well-being: a combined approach using structural equation modeling and fuzzy AHP

Purpose The purpose of this study is not only to develop an integrated model of subjective well-being (SWB) by using confirmatory factor analysis (CFA) and structural equation modeling (SEM) but also to prioritize the subfactors of personality and SWB that affect the contextual performance (CP) of an employee by using a fuzzy-analytical hierarchy process (FAHP), which has not been done in the past. Design/methodology/approach The data were collected from 15 field experts and 412 employees of information technology (IT) companies operating in India. The data analysis was performed in two stages. The first stage includes CFA and SEM. The second stage includes prioritizing the factor through FAHP. Findings The results of SEM analysis manifested that all the dimensions of personality have a significant impact on CP. However, in the case of SWB, only two components (satisfaction with life and positive affect) have a significant impact on CP. Results of FAHP show that SWB is more important in predicting CP than the Big Five personality dimensions. Originality/value This research is a novel attempt to test and prioritize the factors affecting the CP of IT employees. The findings of the research will be useful for managers in increasing the performance of their employees. Further, the findings of the research will contribute to the literature on the factors affecting CP.

Current Trends in E-Human Resource Management and its Impact on Personal Effectiveness: An Empirical Study Concerning Informational Technology Employees

Objective: To examine the current E-Human Resource Trends and its effect on personal effectiveness of an employee concerning Information Technology employees in and around Hyderabad, and Indian Metro. Method: The four independent factors related to E- Human Resource Management (EHRM), the E-Hiring 5 items, E-Rewards & Recognition (4-items), E-Payroll Process 5 items, E-Performance Management 5 items and the one dependent factor Personal Effectiveness with 6 items were measured. The data are gathered through a structured questionnaire consisting of 25 items to measure the above said 5 factors published on the Google Form, and a link to 400 Information Technology employees provided through WhatsApp, Messages, and other methods. Results: The reliability of the research instrument measured estimating Cronbach’s alpha statistic that ranged from 0.69 to 0.90, split-half (odd-eve) correlations, ranged from 0.60 to 0.81, and Spearman Brown Prophecy, ranged from 0.71 to 0.93 indicating strong reliability and internal consistency. The multiple regression results indicate that mode explain 16% of variance when all the independent variables entered simultaneously in the model. Further, the E-HRM factors E-Hiring, E-Rewards & Recognition, and E-Performance Management are statistically significant (P<0.05; p<0.001) influencing the personal effectiveness of the information technology employees. There were statistically significant gender association with personal effectiveness of the information technology employees. Conclusions: The study provides the valuable insights into the application of E-Human Resource Management factors like E-Hiring, E-Rewards and Recognition, E-payroll Process and E-Performance Management. The E-HRM will enhance employee productivity, organizational performance and employee personal effectiveness. The organizations will be beneficial on application of E-HRM for employee management.

Rehabilitation Intervention Program about Neck Pain and Functional Disability among Information Technology Employees at Assuit City- Egypt

Background: Neck pain is one of the most common musculoskeletal complaints worldwide. Objective: to evaluate the effectiveness of rehabilitation intervention program about neck pain and functional disability among information technology employees. Design: A pretest, posttest design was used in this study with total coverage of all complainants from neck pain (n=73). Methods: The period of collecting data was from the mid of April 2021 to mid of December 2021. Four tools were used, tool I: A structured questionnaire that consisted of two parts: 1st part: socio-demographic data and working hours, 2nd part: assessment of knowledge of employees. Tool (II): Neck Pain Questionnaire, tool (III): observational checklist and tool (IV):The educational program has been developed. Results: 68.5% of employees had moderate neck pain & functional disability in pre-test while only 69.9% of them mild pain in follow up test. 87.7% of them had poor knowledge in the pre-test and improved in the post and follow-up tests to 98.6 % and 61.6% respectively. A statistically significant negative correlation existed between total knowledge scores with neck pain and functional scores in pre and follow up test. Moreover, 86.3% of studied employees had poor practice scores about isometric, stretching exercises and correct posture in the pre-test, which improved to 94.5%, 39.7% of them having good practice scores in the post-test and in the follow-up test, respectively. A statistically significant positive correlation at pre, post, and follow-up tests (r = 0.520, 0.527, and 0.339, respectively). Conclusion: The study concluded that the rehabilitation intervention program had a positive effect on knowledge, practices and level of neck pain and functional disability of employees at post and follow-up tests

Diets, Lifestyles and Metabolic Risk Factors among Corporate Information Technology (IT) Employees in South India.

(1) Information Technology (IT) Business Process Outsourcing (BPO), the largest employment sector of India, contributes to rapid economic growth. However, the work of IT employees is sedentary, and the food environments of their worksites expose them to an obesogenic environment. This study aimed to assess their metabolic and lifestyle risk factors. (2) Methods: To examine the health and nutrition status of IT employees, anthropometric, biochemical and clinical assessments were conducted among 183 employees from three IT organizations of varied operational sizes. Their health-, diet- and physical activity-related practices were assessed using a questionnaire. The prevalence of MetS was assessed. Selected biomarker levels were assessed and associated with their self-perceived stress levels. (3) Results: The median age of the employees was 30 years (26-35 years). While 44.02% of employees were overweight, 16.85% of employees were obese. About 3.89% of employees were found to be diabetic, and HDL-C levels were lower than recommended in 64.93% of employees. In all, 29.87% of the study population were considered to have metabolic syndrome since they had metabolic risk scores ≥ 3. Those with metabolic syndrome were significantly older (p = 0.000), and levels of MDA (p = 0.003), homocysteine (p = 0.001), IL-6 (p = 0.017) and IL-4 (p = 0.000) were significantly higher among them. Although the prevalence of MetS was significantly lower among those aged >30 years, the lifestyle risk factors were significantly higher among them. (4) Conclusions: The assessed parameters indicate a high risk of developing NCDs among employees in the IT industry in India. This shows the need for the modification of lifestyle and workplace food and physical activity environments.

Does Workplace Spirituality Foster Employee Ambidexterity? Evidence from IT Employees

Incorporating spirituality into the workplace positively affects employees’ physical, psychological, mental, and spiritual well-being, hence contributing to sustainability. With this background, the objective of this study is to broaden our understanding of workplace spirituality and its association with employee ambidexterity through the theoretical lens of social exchange theory. It also examines the underlying mediational mechanism of employee perception of managerial trustworthiness and the moderating role of psychological distance A total of 384 Information Technology (IT) professionals participated in the study. Data were analyzed using Smart-PLS. It was found that workplace spirituality has a positive association with employee ambidexterity. Further, employee perception of managerial trustworthiness partially mediated the relationship between workplace spirituality and employee ambidexterity. Surprisingly, psychological distance did not moderate the relationship between workplace spirituality and employee perception of managerial trustworthiness. However, psychological distance moderated the relationship between workplace spirituality and employee ambidexterity. This study is an attempt to broaden the frontiers of workplace spirituality research, and it provides critical insights into how workplace spirituality fosters employee ambidexterity via employee perception of managerial trustworthiness. The findings also contribute to the scant research on the moderating role of psychological distance. Although studies have emphasized the need to explore the positive consequences of workplace spirituality, scant attention has been paid to its association with employee ambidexterity. To the best of our knowledge, no prior examination has been done on such a model, making our study unique and novel.

The Relationship between Remote Working and Work-life Balance with Mediating and Moderating Effects of Social Support: An Empirical Study of Information Technology Employees

The Relationship between Remote Working and Work-life Balance with Mediating and Moderating Effects of Social Support: An Empirical Study of Information Technology Employees

Co-creating organizational performance and project success through customer participation, requirement risk and knowledge integration: a multi-study evidence

PurposeTaking a co-creation perspective and integrating knowledge-based and resource-based perspectives, the authors examine the role of customer participation in organizational performance and project success. The authors also investigate the mediating role of knowledge integration and the moderating role of requirement risk for these relationships in uncertain contexts.Design/methodology/approachThe authors undertook two studies. The first study was carried out in 2018 in which the authors drew on survey data from 150 information technology (IT) sector employees and examined the mediating role of knowledge integration in the relationship of customer participation with organizational performance and project success. In the second study undertaken in 2020, the authors drew on data from 92 IT and telecom sector employees and examined the moderating role of requirement risk in the relationship between customer participation and knowledge integration. Study 2 was conducted during the COVID-19 pandemic when employees were largely working from home and were more sensitive to risks and uncertainty about the scope and system requirements. Both studies were survey-based, and analysis was carried out using structural equation modeling.FindingsThe authors’ two-study examination indicated that knowledge integration positively mediates the relationship of customer participation with organizational performance and project success during the co-creation process. Furthermore, the authors demonstrate that when requirement risks are high, customer participation relationship with knowledge integration is weaker.Originality/valueThe authors show that integrating customer knowledge is critical to project success and organizational performance. By identifying risk uncertainties and environmental contingencies, the authors highlight the constraints of customer participation for knowledge integration, organizational performance and project success. The authors provide some key study findings based on survey data obtained from project teams during two periods (normal and pandemic).

Developing Business Services Using IBM SPSS Statistics

Developing Business Services. This study examines business development services for entrepreneurs, which should be offered in various phases. Non-financial services and products are defined as business services. “Business services” is a common term used to describe supportive but firm objects and non-productive work. Information technology (IT) is an important supporting service in many businesses, such as shipping and finance. A good business service aligns with the company’s IT assets, employees, and customers’ requirements, supports business goals, and facilitates company profitability. The IT sector provides business documenting the value of infrastructure processes, IT service audit, IT service inventory creation or renewal, and/or delivery to improve communication, including an employee self-service portal. More information about this source text is required for additional translation; please send feedback using the side panels. Business services are a support business but produce a solid product. Information technology (IT) is an important business support service in shipping, procurement, and various businesses like finance. Business development is about promoting development in your company to increase revenue strategies and opportunities through the process of implementation. Pursuing opportunities, identifying new opportunities, and converting more customers, including commercial services, are activities that help businesses but do not provide tangible substance. For example, information technology in shipping, procurement, and various businesses like finance supports these services. To help your business grow, you need to pursue opportunities and develop strategies to increase revenue. This involves conducting extensive market research, raising visibility and awareness, promoting thought leadership, conducting outreach, generating quality leads, providing exemplary customer service, and developing sales content from success stories. SPSS statistics is a data management, advanced analytics, multivariate analytics, business intelligence, and criminal investigation developed by IBM for a statistical software package. A long time, spa Inc. was created by IBM, which purchased it in 2009. The brand name for the most recent versions is IBM SPSS statistics. The Cronbach’s alpha reliability result showed that the overall Cronbach’s alpha value for the model is .490, indicating 50% reliability. From the literature review, the above cronbach’s alpha value of 46% can be considered to analyze the model.

Exploring the impact of virtual leadership on job satisfaction in the post-COVID-19 era: The mediating role of work-life balance and trust in leaders.

Leadership remains a highly important role in the management of employees' psychological and physical well-being, particularly in the aftermath of the COVID-19 pandemic. As various sectors adapted virtual settings to overcome the restrictions posed by the pandemic, the vitality of virtual leaders became more pivotal as they could enhance the virtual work environment for employees and steer teams toward organizational goals. This study assessed the effect of virtual leaders on employees' job satisfaction in the information technology sector as a high-performance industry. Furthermore, the mediating effects of trust in leaders and work-life balance on the virtual leadership-job satisfaction relationship were assessed in the proposed model of this research. Through a deductive quantitative approach and using purposive and convenience sampling techniques, a total of 196 respondents participated in the research. The data analysis process was deployed via Smart PLS software and the PLS-SEM technique. The results showed that virtual leaders play a major role in determining information technology (IT) employees' job satisfaction while the mediating effects of both trust in leaders and work-life balance are significant factors that can enhance the work environment for leaders to achieve better results. The statistically significant findings of this research suggest a number of positive work outcomes and pathways with scholarly and managerial implications that can be beneficial for leaders in relevant sectors.

COVID-19 and the Level of Cloud Computing Adoption: A Study of Sri Lankan Information Technology Organisations

The study’s main objective is to analyse the level of cloud computing adoption and usage during COVID-19 in Sri Lanka, especially in Information Technology (IT) organisations. Using senior IT employees, this study investigates what extent their organisation adopts with cloud computing, the level of cloud computing usage, current use of cloud service model, usage of cloud deployment model, preferred cloud service providers and reasons for adopting and not adopting cloud computing. The study also describes why cloud computing is a solution for new normal situations and the cloud-enabled services used during and after the COVID-19 pandemic. The finding suggests that 87.7% of the organisations currently use cloud-enabled services, whereas 12.3% do not and intend to adopt. Considering the benefits, cloud computing is the solution post COVID-19 pandemic to run the business way forward. Keywords: Cloud Computing, COVID-19, COVID-19 Pandemic, Cloud-enabled Services, Sri Lanka DOI: 10.7176/JIEA/13-2-02 Publication date: March 31 st 2023