Information Technology Companies Research Articles

The Influence of Job Stress Towards Turnover Intention among Generation Y Employees in Perak Information Technology

Researchers have been studying turnover intention for nearly a century. Recently, most generation Y workforce in Malaysia's Information Technology (IT) industry reportedly developed a norm of switching jobs constantly due to being increasingly exposed to a lot of work-related stressors. This study aims to investigate the relationship between job stress and turnover intention among generation Y employees in the Perak IT industry. The quantitative approach was used by distributing online questionnaires through the Facebook platform to collect data from a sample of 123 employees drawn from IT companies in Perak, Malaysia. The result revealed that the majority of the respondents are recorded with a high level of job stress and a moderate level of turnover intention. It was found that job stress was significantly positively correlated with turnover intention. Further analysis also demonstrated that the dimensions of job stress such as work overload and work ambiguity were significant influences on turnover intention. Overall, there was a statistically significant positive relationship between job stress and turnover intention among the employees. The findings of this study demonstrated important implications for IT organisations, employees, and Human Resource (HR) practitioners by allowing them to understand the devastating effects of job stress and equip themselves with strategies to reduce turnover rates.

Why do information technology companies in Kosovo fail? An analysis of factors

ABSTRACT This research enhances our understanding of regional entrepreneurship challenges, informs policymakers, and guides aspiring entrepreneurs. It has practical implications for policy development, entrepreneurial education, and future research. Kosovo, a developing country in South-Eastern Europe, faces economic challenges despite recent growth. Its technology sector, crucial for a knowledge economy, struggles with IT company failures. This study uses a qualitative cross-case analysis to compare 15 failed IT companies with 5 successful ones, identifying specific attributes and factors associated with their outcomes. The findings reveal that managerial experience, strategic planning, marketing, networking, dedication, and commitment differentiate successful IT companies from those that fail. Additionally, the research highlights the importance of international markets, favorable financial conditions, government support, competitive strategies, and workforce skills in business success. This research provides valuable insights into business dynamics in a developing economy and informs policymakers in crafting targeted support.

Exploring the mediating effect of intellectual capital on the relationship between ethical leadership and innovative performance

PurposeThe study examines the role of ethical leadership in the innovative performance of employees. Further, the purpose of the study is to investigate the mediating effect of human capital and social capital on the relationship between ethical leadership and the innovative performance of employees.Design/methodology/approachThe study collected primary data from 386 managerial-level employees of information technology (IT) companies in the northern region of India. Structural equation modelling (SEM) was used to analyse the data and derive the direct and indirect effects.FindingsThe findings indicate a significant positive impact of ethical leadership on the innovative performance of employees. Further, it was found that ethical leadership has both direct and indirect effects on the innovative performance of employees, where the indirect effect was mediated through intellectual capital (IC). The research confirms that IC and ethical leadership are crucial resources for fostering a knowledge-driven culture and innovative performance amongst employees.Originality/valueThe research has made a novel attempt to explore the interplay between ethical leadership, IC and innovative performance in the Indian context. Further, the study provides actionable strategies for business leaders to optimise business processes and encourage innovative practices amongst employees in the company.

Does Anyone Care about the Opinion of People on Participating in a “Social” Metaverse? A Review and a Draft Proposal for a Surveying Tool

In recent years, the attention paid to the metaverse in the scientific world has increased; the hottest topics include system architecture and enabling technologies, as well as business, privacy, ethical, and security issues. On the other side, at the mainstream level, it is well known that the company Meta (formerly Facebook) is striving to realize its interpretation of a “social” metaverse. As Meta is a big leader of social media, it is reasonable to guess that, in the future, users will participate in a new social platform, such as that which the company is building by depicting unlimited and engaging opportunities. Regardless of Meta, we ask what the opinion of people is about this possible future scenario. A literature search of previous works about this topic has been done; the few results we found were not properly on topic and showed heterogeneous content. A survey on interpretations of the metaverse of major information and communication technologies (ICT) companies that impact the consumer world was undertaken; the results show that Meta is the most prominent company with the mission of building a ”social” metaverse worldwide. Finally, a draft of a tool for assessing the predilection of people for a “social” metaverse, based on various facets of the future social platform, is proposed.

Performance Evaluation of OpenStack Cloud Integrated with SDN Controller

The Internet is undergoing a revolution thanks to the development of a very popular recent technology trend - “Cloud Computing”. Large, small, and medium-sized businesses organizations, as well as individuals increasingly prefer to use cloud computing services due to their many advantages. Furthermore, the widespread implementation of cloud computing in large enterprises is an indicator of the technological advancement of information technology companies. It helps in the efficient allocation and utilization of infrastructure, power, and resources. In the meantime, centralized control provided by software-defined networking (SDN) allows for flexibility in operations and management. For that reason, there has been an adequate amount of research and application of combining these two objects over the years. In this study, we will evaluate network performance between virtual machines in terms of bandwidth, latency, and system performance interms of CPU, RAM, etc. in OpenStack with and without integration of SDN Controller - Tungsten Fabric (TF).

Assessing the nexus of Generative AI adoption, ethical considerations and organizational performance

Numerous enterprises employ Generative AI (GenAI) for a plethora of business operations, which can enhance organizational effectiveness. The adoption might be driven by multiple factors influencing the business landscape. Additionally, numerous ethical considerations could impact the deployment of GenAI. This unique study investigated how organizations adopt GenAI and its effects on their performance. Further, this research utilized institutional theory and ethical guidelines for AI design to develop a research framework examining how organizations adopt GenAI and its impact on their performance. A survey of 384 managers from information technology (IT) and information technology-enabled services (ITeS) companies was conducted. Data analysis was done using PLS-SEM to examine and validate the proposed model. The study outcome reveals that institutional pressures, i.e., coercive, normative and mimetic forces, influence the use of GenAI in organizations. It was also found that fairness, accountability, transparency, accuracy and autonomy influence the use of GenAI. Also, the results divulge that the use of GenAI influences organizational performance and is moderated by organizational innovativeness. This study provides insights to developers of GenAI, senior management of companies, the government and IT policymakers by highlighting the institutional pressures and ethical principles influencing the use of GenAI.

ENHANCING WORKPLACE SATISFACTION AND RETENTION: THE IMPACT OF EMPLOYEE WELLNESS PROGRAMS IN IT COMPANIES OF BHOPAL & INDORE CITIES

Employee wellness programs have emerged as strategic tools for talent retention in organizations across various industries. In the competitive landscape of the Information Technology (IT) sector, where skilled talent is in high demand, the effectiveness of these programs in retaining top talent is of particular interest. This research paper investigates the impact of employee wellness programs on talent retention within IT companies in Bhopal and Indore, two major cities in central India known for their thriving IT sectors. Through a mixedmethods approach encompassing quantitative surveys, qualitative interviews, and organizational assessments, this study explores the relationship between wellness initiatives and employee retention strategies. The findings reveal a positive association between the presence of wellness programs and indicators of job satisfaction, engagement, and retention among employees. Additionally, the study identifies key factors that contribute to the effectiveness of wellness programs, including their alignment with organizational goals, customization to meet employee needs, and integration into the organizational culture. By uncovering insights into the impact of employee wellness programs on talent retention within the IT sector, this research paper provides actionable recommendations for HR practitioners and organizational leaders seeking to optimize retention strategies and foster a culture of wellbeing in their organizations.

Veterinary Telemedicine in Lithuania: Analysis of the Current Market, Animal Owner Knowledge, and Success Factors for Digital Transformation of Clinics.

Veterinary telemedicine is used to provide animal health care information, education, and care remotely. Digital transformation of veterinary clinics is a fundamental process for the evolution of telemedicine and is changing the way veterinary care and animal health services are delivered. This study aimed to evaluate the current televeterinary market and to assess the knowledge of animal owners and clinic managers. The goals of this study were met by conducting an analysis of the current televeterinary market through a pet owner (n = 200) survey as well as clinic owner (n = 5) interviews. In contrast to other countries, only 1.85% of Lithuanian veterinary clinics offered a paid veterinary remote consultation service on their websites. In addition, more than half of animal owners who participated in the survey did not even know that remote veterinary consultations existed. The most important established factors for the success of digital transformation of veterinary telemedicine were investments in the marketing of the services, management leadership, the competencies and experience of veterinarians, convenient working hours for the client, faster service availability, and lower price. It is recommended to involve marketing and information technology company professionals and to invest in the specialty, digital, and communication skills of veterinarians.

Role of Knowledge Management Practices in the Economic Performance of Nepalese IT Companies

Organizations are spending substantial resources on information technology (IT) to support the capture, storage, sharing, and retrieval of knowledge as knowledge management (KM) emerges as a fundamental management responsibility. Information systems (IS) development and maintenance inside businesses rely heavily on knowledge management (KM). The major goal of this research is to evaluate how knowledge management strategies affect the organizational performance of Nepalese IT enterprises. A total of 316 respondents’ information has been collected from the Ten IT companies in Nepal. A convenience sampling technique is used to select the sample. A descriptive survey is used as the research design for this investigation. Surveys questionnaires were distributed to gather primary information from the respondents.Both descriptive and inferential statistics were used to analyze and interpret the results. It was found that all independent factors have a positive correlation with perceived organizational performance in IT companies in Nepal, demonstrating their influence on both. Independent variables have also affected how Nepalese IT businesses are considered to be satisfying the employees.

Dependency in the Digital Age? The Experience of Mercado Libre in Latin America

ABSTRACTThis article uses Mercado Libre, the leading digital platform company in Latin America, as an illustrative case to analyse the effect of regional platforms on development, by considering their interplay with both global leaders and local actors. Building on dependency theory, the article identifies the company's structural dependence on algorithms and computing power provided by the largest information technology (Big Tech) companies in the United States. Nonetheless, it also finds that Mercado Libre is at the frontier in applied data analysis solutions tailored for its businesses. Together with a privileged access to personalized and cross‐fertilized market and financial datasets, the company's internal and purchassed technologies are the source of asymmetric relationships with its platforms’ users. The article conceptualizes Mercado Libre's place in digital capitalism as extractivist with local actors and, just like local elites when dependency theory was first formulated, it is complicit with global powers. But, unlike those elite firms, it is not technologically laggard, and its value capture is underpinned by its technological advantage. Thus, this article conceptualizes (digital) dependency as multiple layers of economic power in which leading firms from the peripheries occupy intermediate and interconnecting positions. It shows that, while these regional leaders operate at the technological frontier, economic power relations based on technological asymmetries remain crucial for studying underdevelopment.

Examination of the effects of innovation development, technology management and big data analytics capability in information technology companies

PurposeThe main purpose of examining innovation development (ID), technology management (TM) and big data analytics capability (BDAC) from the perspective of information technology companies is to help these companies optimize their business strategies and increase their competitiveness. When these concepts are considered together, it is aimed to present suggestions that information technology companies can increase their innovation capacities, optimize their technology portfolios and develop their big data analytics capacities.Design/methodology/approachData were collected from information technology companies working on big data analytics in technoparks in Istanbul. In the research, the Marmara region of Turkey was preferred because it is the region where the information technology sector is most common. In total, 503 questionnaires were collected. SmartPLS (4.0.8.4) licensed software was used in the research, and the results are presented with tables and figures.FindingsAs a result of the analysis of the data, it is supported by hypotheses that ID and TM have positive effects as independent variables and BDAC has positive effects as both independent and mediation variables.Research limitations/implicationsIn terms of the limitations of the research, since the data were collected only from the information technology companies in the technoparks in Istanbul, it would not be correct to generalize the analysis results. For this reason, it is recommended to develop a research model and contribute to the literature by considering this limited situation for similar studies to be conducted in the future.Practical implicationsBy focusing on ID, it is important for companies to analyze their innovation processes and increase their ID capacity. On the subject of TM, analyses help companies identify their current technological infrastructure and development needs and optimize their technology portfolios. Big data analytics is an important tool that companies can use in their decision-making processes. Therefore, analyses of big data analytics can evaluate companies' current data analytics capacities and offer improvement suggestions.Originality/valueSo why are ID, TM and BDAC important? Why should a research model be developed to examine the effects of these variables? This situation can be understood by looking at the investments made by two world-class companies with headquarters in Istanbul/Turkey. L'Oréal Turkey integrates big data, cloud computing, artificial intelligence and digital platforms into its business processes by investing in new technologies and also makes a difference with innovation in environmental sustainability and social responsibility. PepsiCo, on the other hand, placed a great emphasis on innovation by opening its third Design and Innovation Center in Turkey and Europe in Istanbul. For this reason, examining the effects of ID, TM and big data analytics together in the research is important for the originality of the research. Examining these variables by focusing on their interactions and effects increases the originality of the subject.

Moderating role of location autonomy on technostress and subjective wellbeing in information technology companies

Integrating digital tools into day-to-day work activities has become an undeniable reality. However, the unprecedented reliance on technology has brought with it the escalating degrees of technostress evident through health concerns like chronic musculoskeletal problems and decreased job satisfaction. And the COVID-19 pandemic accelerated the negative impact, as IT industries adopted the hybrid workplace approach, especially in developing countries like India. This paper aims to find whether location autonomy moderates the effect of technostress on subjective wellbeing among IT employees working in a hybrid model. A purposive sampling method gathered 440 responses from IT professionals in Bengaluru tech parks. IBM SPSS and AMOS software were used to assess the constructs by SEM analysis, in line with the job demand-control theory. The results showed that location autonomy accounts for 31.6% of the variance in subjective wellbeing, while technostress explains 33.2% of the variance, with dimensions ranging from 21% to 46%. Additionally, location autonomy moderates and strengthens the link between technostress and subjective wellbeing. The study recommends that organizational leaders adopt HR policies that allow employees to choose their workplace rather than mandating a specific location for scheduled days in the week. This approach can potentially improve overall employee wellbeing, offering a favorable resolution to the challenges posed by technostress in the IT industry.

Assessing the Role of HRM and HRD in Enhancing Sustainable Job Performance and Innovative Work Behaviors through Digital Transformation in ICT Companies

In the era of Industry 4.0, digital transformation has become a cornerstone for modern organizations, fundamentally altering how businesses operate and compete. This study delves into the impact of digital transformation on human resource management (HRM), human resource development (HRD), and employees’ innovative work behaviors and job performance in a rapidly evolving business environment. In conducting a survey among 391 employees from information and communication technology (ICT) companies in China, structural equation modeling was employed to analyze the data. The findings reveal a correlation between digital transformation and innovative work behaviors and job performance, with HRM and HRD playing partial mediating roles. Digital transformation not only optimizes work processes and enhances productivity but also fosters the innovation of business models and processes. Moreover, the research indicates the critical importance of implementing efficient digital systems and processes in promoting an organizational culture of innovation and enhancing employees’ innovative capabilities. Thus, digital transformation is seen as a pivotal strategic tool, altering not just the modus operandi of organizations but also influencing employee behavior and performance.

Latent iron deficiency in Indian women and children: A descriptive analysis

Iron deficiency is a global health concern, particularly in developing countries like India. While overt iron deficiency anemia (IDA) is well-documented, Latent Iron Deficiency (LID), a precursor to IDA, remains under-recognized. This study aims to elucidate the proportion of the Indian population with latent iron deficiency and underscore the importance of early detection of this condition.: 344624 anonymized medical records available through a personal health record (PHR) application developed by Eka Care, a health information technology company, were analysed. The ethical handling of data ensured that no personally identifiable information (PII) was accessible or utilized during the research process.: Children aged 5-15 years had a LID prevalence of 32.7% (95% CI:27.4%,37.9%) while women aged 15-49 years had a prevalence of 31.5% (95% CI:30.3%,32.6%). 9% (95% CI: 8.5%,9.5%) of men in the same age group had LID.This study revealed a significant burden of latent iron deficiency among Indian women and children. By implementing targeted screening and intervention strategies, one can improve health outcomes and break the cycle of iron deficiency in these vulnerable populations.LID poses a serious risk for developing iron deficiency anemia (IDA) during and after pregnancy. Iron deficiency can adversely affect maternal and fetal health.This burden of LID highlights the critical need for routine screening and early intervention to prevent these adverse outcomes.

Improving efficiency and quality of operational industrial production assets information management in customer–vendor interaction

Industrial assets management has a key role in ensuring continuity of industrial production via purchasing, warehousing and maintenance of devices and spare parts used in manufacturing, but it suffers from data and information accessibility, completeness, consistency, interoperability, and timeliness challenges in the customer - equipment vendors interaction and information sharing. Current practices in devices and spare parts purchasing, warehousing and maintenance include a lot of manual information search, validation and update work done at the manufacturing companies to maintain high quality master data records for the production assets management. This article addresses the challenge of improving efficiency and quality of operational production assets information management in industry customer company interaction with their production equipment vendors, with a design science research approach. The research was executed in collaboration between research organizations, forest industry companies, industrial production equipment vendors and information technology (IT) companies on two parallel and complementary research tracks, which are described with their key research results. The contributions are an ex-ante evaluated digital marketplace concept with preliminary requirements, and an ex-post evaluated semi-automated master data harmonization tool, as artefacts for improving efficiency and quality of production assets information management in industrial customer–vendors interaction. As theoretical contribution, the article provides a synthesis of the research results in the framework of information systems (IS) design theory as a nascent and novel design theory on designing IS artifacts for improving efficiency and quality of production assets information management, both in single industrial customer company and ecosystem settings. The contributions provide a starting point for further research and development of a digital marketplace for improving production assets information management in industrial customers – vendors interaction, potentially also applicable for similar ecosystems in other continuous production process -based manufacturing industries.

Residual carbon emissions in companies’ climate pledges: who has to reduce and who gets to remove?

ABSTRACT Corporate carbon neutrality pledges have been criticized for their lack of integrity, especially when they are primarily based on the simple purchase of carbon offsets without making any significant emission reductions. Neutrality pledges that are consistent with the goal of the ISO corporate net zero guidelines should be based on the reduction of all but the so-called unavoidable or residual emissions. The residual emissions should be neutralized not through reduction offsets but by actually removing the equivalent amount of emissions from the atmosphere. In this paper, I analyze whether climate pledges of 115 large companies, which cover all eleven Global Industry Classification Standards’ sectors, follow the aforementioned net zero definition. The assessed criteria are (i) the type of pledge made, (ii) the definition of residual emissions employed and (iii) whether the company commits to neutralize its emissions exclusively with removals. Secondly, the assessment involves evaluating the companies’ commitment to their net zero pledges by examining the residual emission level provided and determining if their climate goal extends to absolute scope 3 emissions. From the companies that had a net zero target (69) only 22% aimed to reduce emissions to a residual level and compensate with removals. The residual emission levels in the target year is specified by 29 companies and ranges between 0 and 80% (mean = 19.3%, median = 10%, n = 29). More than half of the residual emissions that exceed the median of 10% are claimed by sectors that are not classified as hard-to-abate such as information technology or communication companies.

Cracking the Code

With the expanding reach of the Internet of Things, information security threats are increasing, including from the very professionals tasked with defending against these threats. This study identified factors impacting information security behavior among these individuals. Protection motivation theory and the theory of planned behavior were employed along with work-related organizational factors as a theoretical framework. Data were collected through a survey of 595 information security professionals working in Saudi information technology companies. Structural equational modeling was used to analyze the data. Threat susceptibility, threat severity, self-efficacy, response cost, fear attitude, behavioral control, subjective norms, and organizational commitment were found to play a significant role in information security protection motivation and behavior, while job satisfaction did not.

BEYOND THE NUMBERS: THE INTERVENTION OF INNOVATION ORIENTATION BETWEEN THE USE OF THE BUDGET AND PERFORMANCE IN BRAZILIAN ICT COMPANIES

This study examined the effect of diagnostic and interactive use of budget on organizational performance mediated by innovation orientation. This was a quantitative and descriptive research in which a survey was carried out with managers of Information and Communication Technology companies. According to the results, the use of the budget does not seem to have a direct relationship with organizational performance, as the relationship was no non-significant. Furthermore, the results suggest that innovation orientation has a positive impact on organizational performance and intervenes positively in the relationship between the interactive use of the budget and organizational performance. The work contributes to budgetary research and innovation, fostering an organizational culture that values both efficiency and the capacity for adaptation and renewal, in addition to guiding managers in the search for best management practices to deal with the dynamism present in the innovative environment.

Measurement of Information Technology Management Capability Using COBIT 5.0 in The Facility Management Department of PT Permata Graha Nusantara

IT governance is the responsibility of the board of directors and executive management of a company that ensures the company information technology supports and expands the company strategy and objectives. But IT governance that does not support departments can have a negative or detrimental impact on the department. For this reason, it is necessary to take measurements to see the level of IT governance that is currently being implemented. The Facility Management Department is a department of PT Permata Graha Nusantara which is engaged in building management services that wants to see whether the ongoing IT system provides support to operational activities and provides better services to customers. To measure the capability of IT governance, the COBIT 5.0 framework is used as a reference in this study. Domain selection is done according to COBIT 5.0 standard and on the selection of the department 5 domains are tested, namely APO05 Manage Portfolios, APO10 Manage Suppliers, APO11 Manage Quality, BAI04 Manage Availability and Capacity, and DSS03 Manage Problems. Each domain chosen to have different aims and objectives and measured using standards set by the COBIT 5.0 framework. The measurement results are Capability Level which has levels from level 0 to 5. The target expected by the Facility Management department is level 4, but the results obtained are not in line with expectations and get level 3 in each domain tested, so this department must make improvements based on recommendations made based on the COBIT 5.0 framework.

Corporate Governance Status of the IT Companies Listed on the Bucharest Stock Exchange

Abstract The paper presents the corporate governance status for the information technology (IT) companies listed on the Bucharest Stock Exchange for 2022, the most recent year for which the companies’ annual reports are available. The paper is part of the authors’ research series which focuses on SMEs from the Romanian IT sector, as one of the most dynamic sectors with growth perspectives nationally. Corporate governance is essential for the business success and sustainability of any company. It provides a framework made of principles, processes and practices for a company to be directed and controlled. In general, it covers aspects of efficiency and accountability for the board of directors, shareholders, management, statutory committees and control systems. For listed companies, these aspects are complemented by regulatory compliance, disclosure and transparency, as well as stakeholders’ engagement. The research is based on a content analysis supplied by Bucharest Stock Exchange, the reports of the IT listed companies and local and international financial institutions. The corporate governance status of the listed companies and the sector overall is determined by using the provisions of the Bucharest Stock Exchange Corporate Governance Codes for the main market and junior SMEs market (called AeRO) and analyzing, through a binary analysis, the annual comply or explain statements of the listed companies. Results show that IT listed companies on the Bucharest Stock Exchange comply with the majority of the provisions of the Corporate Governance Code, even though certain gaps need to be addressed.