Information Technology Products Research Articles

Integrating Citizen Participation in the Development of New ICT Services for Smart Cities

The transition of cities towards a smarter approach significantly benefits from citizen participation in the development and implementation of innovative information and communication technology (ICT) products and services. Despite the emergence of various initiatives in recent years aimed at guiding the development of smart cities, there is still a lack of effective strategies to actively engage citizens, businesses, and educational institutions during the creation of these products and services. This study describes a set of practices that includes four co-creation techniques to facilitate the effort of software system development in collaboration with citizens and other stakeholders. The SEMAT standard is used to create and represent a method in which these practices are distributed across four stages: focus, definition, development, and validation. In each stage, a practice is proposed that incorporates a co-creation technique and complementary activities from various software engineering disciplines to promote active citizen participation; stimulate idea generation; and facilitate the creation of necessary documents and components for the development of the desired software system, including design systems, code files, conceptual representations, and technical diagrams, among others. Finally, the applicability and completeness of the method are validated through expert consultation in the fields of software engineering and smart cities. Recognized procedures are followed to obtain qualitative and quantitative results, such as improvement actions (addition or removal of elements), levels of consensus or acceptance, and opportunities for future work.

InGraph Platform: a new resource of scientific works with an expanded scientometrics tool

The paper presents a scientific and practical development of an information technology product – the InGraph Platform. The logic, structure, and information technology implementation of this Platform provide a practically useful service for all subjects of scientific activity who create scientific works and use them: authors, reviewers, and end users from science and practice. The Platform mechanisms, which ensure interaction between all its users, form a technology of scientific and practical communications based on the principle of “everyone gets what they need with minimal waste of time”. The InGraph Platform concept implements the transition from the one-dimensional model of “scientist for scientist” or “science for science” to the two-dimensional model of “science for improving human well-being”, setting as a priority for science the provision of practical needs for the results of scientific research, rather than the number of citations or the h-index. At the same time, the use of the platform completely eliminates the intermediary in the form of a publisher, preserving the copyright of the author and ensuring honest and transparent communications between authors and users of scientific works

Digital Fraud: Analyzing the Latest Trends and Tactics in Cybercrime

Information technology plays an important role, both now and in the future. Information technology is believed to bring great benefits and interests to countries in the world. There are at least 2 (two) things that make information technology considered so important in spurring world economic growth. First, information technology drives demand for information technology products themselves, such as computers, modems, tools for building internet networks and so on. Second, is to facilitate business transactions, especially financial business in addition to other general businesses. Information technology by the countries that are members of the G-8 group is seen as very vital in the future world economic growth, expanding learning opportunities and obtaining information for the world's people.

Determinants of the Blue Economy Growth in the Era of Sustainability: A Case Study of Indonesia

The Sustainable Development Goals (SDGs) represent a fundamental global commitment to addressing a wide range of socio-economic and environmental challenges. A key component of these goals is the commitment to ocean sustainability, encapsulated in the concept of the blue economy. The blue economy, emerging in an era characterized by intricate dynamics and openness to transformation, is influenced by various determinants. This study utilizes panel data analysis and the pooled least squares method to investigate the factors influencing the share of the blue economy in the archipelagic provinces of Indonesia from 2012 to 2021. With its vast maritime territory and numerous islands, Indonesia provides a highly relevant context for examining these dynamics. The empirical results indicate that information and communication technology (ICT), fisheries capture, and aquaculture production positively impact the blue economy’s share. Conversely, trade openness and electricity consumption exhibit a negative relationship with the blue economy’s share. Moreover, the analysis reveals that investment does not have a significant effect on the blue economy’s share. These findings underscore the critical importance of developing robust infrastructure and implementing stringent regulatory oversight on fishery product trade to enhance sustainable growth within the blue economy framework.

Quality Management in Software Development

Introduction. The scientific literature examines various approaches to quality management in information technology (IT). The issues of identifying and correcting defects are worked out, and the possibilities for minimizing them are shown. There are materials on quality management in complex engineering processes. At the same time, there is no detailed description of quality management at each stage of the IT product life cycle, including testing. It should be noted that the coordination of software releases is closely related to quality management, but this process is rarely or fragmentarily considered in the literature. Additionally, the interprocess communication is not taken into account; therefore, there is no comprehensive understanding of quality management in the creation, testing and refinement of software. This study is designed to fill these gaps. The research is aimed at presenting a comprehensive approach that links the theory, practice and methods of software quality management.Materials and Methods. Theoretical and applied literature on the subject were studied, analyzed, and reviewed. The author's professional background in managing the quality of IT products was used. The practices of global suppliers of digital goods and services were taken into account. The author has used these materials and methods to study in detail the issues of software testing and code deployment.Results. A comprehensive model of quality management in software development is elaborated, described and presented in the form of a diagram. Its interconnections with the project management model and the product life cycle, namely: analysis, design, development, testing, deployment, and support, are identified. Principles of quality management at each of these stages are specified. The processes and checks during code deployment are systematized and presented in the form of a diagram. Their features are shown in three environments: during development, testing, and production.Discussion and Conclusion. The algorithm allows quality experts to build the sequence of actions to eliminate detected defects in the future, understand the situation when it is possible (or impossible) to deploy code, and determine the moment when the software should be transferred to the user. In addition, the proposed scheme can be the basis for automating code deployment. The solution will reduce development time. As a result, the product will enter the market faster, which will speed up the payback of costs. The implementation of the model created within the framework of this scientific work into the production practice of IT companies presupposes strategic changes. Their implementation requires significant time and other resources; therefore, the overall transformation process should be divided into parts. The proposed approach is adaptable to the needs of various organizations and products. You can work with individual components to create an optimal plan for achieving quality management goals.

Взгляды военно-политического руководства США на защиту критически важных объектов от угроз кибернетического воздействия

The study examines the potential threats of cybernetic impact on critical U.S. facilities that support the activities of the armed forces, and the measures of the American administration to identify and neutralize them. Based on the results of the analysis, it was concluded that the destructive impact on critical infrastructure undermines the military potential of the state and the combat capability of the armed forces. The multidimensional and cross-border nature of threats objectively necessitates the search for ways to prevent and eliminate such threats, as well as the development of interdepartmental and international cooperation in combating cyber threats. This requirement places a burden on state and military leaders to possess knowledge not only in the realm of military security but also in the field of national cybersecurity. Significant cross-industry risks are associated with energy infrastructure, particularly with the supply of gas to electricity producers. The most vulnerable parts of infrastructure are the energy systems that are utilized to supply electricity to military bases and other U.S. military facilities located abroad. A crucial aspect of ensuring the cyber security of energy infrastructure is the regulation of the supply chain for information technology products. Awareness of vulnerabilities within the cybersecurity framework of the U.S. defense infrastructure can be leveraged to refine the list of critical targets of a potential adversary and inform the planning and execution of information operations by the General Staff of the Armed Forces of the Russian Federation.

The impact of Project Management Offices on organizational performance: a comprehensive review of the literature

In today's dynamic environment, information technology (IT) stands as the cornerstone for organizational success and competitive advantage, with project management playing a crucial role in efficiently deploying IT resources. Recognized across diverse sectors like telecommunications, aerospace, and construction, Project Management Offices (PMOs) facilitate task organization and supervision, whether it is for IT product development, service improvement, system design, or implementing organizational changes. Despite extensive research on the positive impact of PMOs on organizational performance, a significant research gap exists due to the absence of a direct comparison between the influence of PMOs on IT and non-IT industries, indicating the necessity for further investigation in this domain. This study delves into the contribution of PMOs to organizational performance using the Competing Values Framework and evaluates five models and 17 performance metrics within the IT industry and across sectors. When comparing PMO performance, non-IT sectors precede interpersonal relationships, competency-based training, and workplace environment, whereas IT sectors emphasize the knowledge of PMO resource teams, efficient training, technology utilization, and collaboration for project success. Additionally, IT industries underline the role of technology in averting project management failures and prioritizing the punctual delivery of client requirements. These differences highlight the variations in PMO priorities between these industries, underscoring the significance of PMOs in enhancing organizational performance.

Research on Privacy-by-Design Behavioural Decision-Making of Information Engineers Considering Perceived Work Risk

Privacy by design (PbD) has attracted considerable attention from researchers and information security experts due to its enormous potential for protecting private information and improving the privacy and security quality of information technology products. The adoption of PbD among information engineers is currently limited owing to its innovativeness and the distinctive traits of the information technology industry. Utilising the Technology Acceptance Model as a framework, this study innovatively explores the pivotal factors and mechanisms that influence information engineers’ decision-making in the adoption of PbD from the viewpoint of the perceived work risk. In this empirical research, professional information engineers were invited to complete a questionnaire survey. After analysing the data using partial least squares structural equation modelling, the results reveal that information engineers’ perceived work risk in PbD (PWRP) negatively affects their perceptions of the usefulness and ease of use of PbD. This negative perception subsequently reduces their intention to implement PbD (INTP) and adversely impacts their attitudes towards implementing PbD (ATTP). Furthermore, the study findings reveal that a positive ATTP among engineers boosts their INTP and positively influences their behaviours regarding information security. This study provides an in-depth examination of these findings and lays a solid theoretical groundwork for the further promotion and implementation of PbD in information technology enterprises. Moreover, the findings offer invaluable support for management decisions in both information technology companies and information security regulatory authorities, significantly contributing to the expansion and deepening of research in the field of PbD.

The Role of R&D Spending, ICT and High-Tech Products Exports on Turkey’s Technological Development

In the study, a Bayesian approach to regression analysis analyzed technological development in Turkey between 2007 and 2020. Gross domestic product (GDP) friends, R&D expenditures, information and communication technology production (ICT) and high-tech product exports (HTE) variables. The documents necessary to estimate these variables have been compiled officially by the Organization for Economic Co-operation and Development (OECD), Global Economic Data (CEICDATA) and the World Bank. These data were analyzed through the WinBUGS program, and the effect of the variables was obtained. According to the analysis obtained, it has been determined that R&D expenditures and high-tech product exports have a positive significant relationship on Turkey's technological development. The effect of information and communication technology exports was found to be negative.

The development and impact of an app for a smart drug interaction reminder system.

Improved access to media and medical knowledge has elicited stronger public health awareness. This study developed a smart drug interaction reminder system for patients to increase knowledge and reduce nurse workload. This study used a single-group pre-test/post-test design and applied mining techniques to analyze the weight and probability of interaction among various medicines. Data were collected from 258 participants at a teaching hospital in northern Taiwan using convenience sampling. An app was used to give patients real-time feedback to obtain access to information and remind them of their health issues. In addition to guiding the patients on medications, this app measured the nurses' work satisfaction and patients' knowledge of drug interaction. The results indicate that using information technology products to assist the app's real-time feedback system promoted nurses' work satisfaction, improved their health education skills, and helped patients to better understand drug interactions. Using information technology to provide patients with real-time inquiring functions has a significant effect on nurses' load reduction. Thus, smart drug interaction reminder system apps can be considered suitable nursing health education tools and the SDINRS app can be integrated into quantitative structure-activity relationship intelligence in the future.

Implementing the Smart Village Concept for Disaster Relocation Area : A case Study of Mount Semeru Eruption Relocation Settlements in Lumajang Regency

The eruption of Mount Semeru was able to attract national attention, raising the assumption that early warning conditions for the community were considered poor. This was motivated by the unpreparedness of residents in carrying out self-evacuation so many victims were lost and the community had to be homeless. The research location is in Sumbermujur Village, Candipuro District, Lumajang Regency with an area of 81 Ha. This study aims to determine the conditions, priority aspects, and adaptation strategies of the community and government in areas affected by the eruption of Mount Semeru. The method used in this study is a multilevel Analytical Hierarchy Process (AHP) to determine development priorities that can be carried out in implementing the smart village concept in the Mount Semeru relocation residential area. The smart village components studied include Smart Economy, Smart People, Smart Government, Smart Environment, and Smart Living. The results showed that the priority variable is smart People, with priority indicators on each variable being the use of information technology in production, distribution, and consumption schemes; level of education; Integrated online-based public services; Application of regulations related to sustainable villages; Educational facilities.

A novel user-generated content-driven and Kano model focused framework to explore the impact mechanism of continuance intention to use mobile APPs

User-generated content (UGC), which generates vast amounts of content in real-time through social networks, offers a significant opportunity for mining new knowledge. The survival of information technology products such as mobile APPs (mAPPs) depends on continuance. The exploration of the impact mechanism underlying continuance intention is crucial given the low continued usage of many mAPPs. Mining real-world UGC provides an efficient approach for user experience and product evaluation compared to traditional interviews or surveys. This study proposes a novel UGC-driven, Kano model focused, pipelined framework to automatically identify impact factors and determine the impact mechanism underlying continuance intention. The above method framework involves unsupervised clustering text analysis to identify user needs and product functions from UGC, followed by the construction of a statistical model to explore the relationship between these factors and user satisfaction and dissatisfaction (Kano model). Additionally, a model to distinguish the attributes of factors that significantly affect satisfaction or dissatisfaction is proposed. Finally, user satisfaction and dissatisfaction are used as mediators to build models of continuance and discontinuance intention. Empirical validation of the proposed method is conducted with a case study of mobile health apps, involving the mining of 86,423 user reviews and structural equation modeling based on 1025 user responses. The results indicate that the UGC-driven method effectively explores the impact mechanism of continuance and discontinuance intention.

The Planning Process of the “WISE ASSIST” Daily Living System for Senior Citizens

This paper presents the planning process for a mobile application for senior citizens called Wise Assist. According to the World Health Organization, Malaysia will become an aged country, and it has been reported that one in six people will be over 60 years of age by 2030. Along with this prediction, there are several suggestions expressed by the Deputy Minister of Women’s, Family, and Community Development to develop initiatives and innovative ideas that can contribute to the welfare and enrich the lives of the elderly in Malaysia. Therefore, this research aims to develop a mobile application that provides services to help caregivers ensure that senior citizens receive proper age care and allow them to perform their daily tasks easily. Although many applications are developed nowadays, the main issue is targeted at senior citizens. In this case, they are one of the groups that need attention because although modern information technology products are affecting the younger generation’s lifestyle, they have a much smaller impact on senior citizens. In general, although this application will be used by caregivers, in a broader context, it will have a large impact on the lives of senior citizens. For example, caregivers can book a companion for senior citizens whenever they need one, such as going to an appointment for dialysis or other medical appointment purposes. This application mainly targets caregivers or family members who have difficulty or issues in accompanying senior citizens for medical checkups whenever they have other schedules that conflict with the date of the appointment by booking an assistant who will accompany senior citizens at home while they are not available. Therefore, it is highly recommended that caregivers use this application to ensure that senior citizens receive proper health care.

An integrated system theoretic process analysis with multilevel flow modeling for the identification of cyber‐physical hazards in a process industry

AbstractThe deep integration of information technology and process industry production systems makes system failure increasingly multi‐source and multi‐scale. In contrast to conventional hazard methods, system theoretic process analysis (STPA) can analyze the hazards in system control processes from the perspective of interactions among the system components. Theoretically, this method offers advantages that are better suited for modern production systems. However, as of now, the integration between STPA and process industrial production systems is still lacking. To address this issue, this study improved the original STPA method. First, we propose the “5 flows” concept for the process industrial cyber‐physical systems. The systems are described using multilevel flow modeling (MFM). This leads to the development of the MSTPA method, which is specifically designed to analyze the cyber‐physical hazards in process industrial production systems. Subsequently, the cyber‐physical hazards of a fluidized‐bed catalytic cracking unit are analyzed in detail using the MSTPA method as an example. The results show that MSTPA can identify cyber‐physical hazards in multiple dimensions. It is proved that, compared with the original STPA and traditional hazard methods, the MSTPA method can better identify cyber‐physical hazards in process industrial production systems.

ImageAssist: A Novel Smartphone Application for Standardized Clinical Photography That Implements and Automates American Society of Plastic Surgery/Plastic Surgery Foundation Photographic Guidelines With Background Deletion.

Standardized medical photography of the face is a vital part of patient documentation, clinical evaluation, and scholarly dissemination. Because digital photography is a mainstay in clinical care, there is a critical need for an easy-to-use mobile device application that could assist users in taking a standardized clinical photograph. ImageAssist was developed to answer this need. The mobile application is integrated into the electronic medical record (EMR); it implements and automates American Society of Plastic Surgery/Plastic Surgery Research Foundation photographic guidelines with background deletion. A team consisting of a craniofacial plastic surgeon and the Health Information Technology product group developed and implemented the pilot application of ImageAssist. The application launches directly from patients' chart in the mobile version of the EMR, EPIC Haiku (Verona, Wisconsin). Standard views of the face (90-degree, oblique left and right, front and basal view) were built into digital templates and are user selected. Red digital frames overlay the patients' face on the screen and turn green once standardized alignment is achieved, prompting the user to capture. The background is then digitally subtracted to a standard blue, and the photograph is not stored on the user's phone. ImageAssist initial beta user group was limited to 13 providers across dermatology, ENT, and plastic surgery. A mix of physicians, advanced practice providers, and nurses was included to pilot the application in the outpatient clinic setting using Image Assist on their smart phone. After using the app, an internal survey was used to gain feedback on the user experience. In the first 2 years of use, 31 users have taken more than 3400 photographs in more than 800 clinical encounters. Since initial release, automated background deletion also has been functional for any anatomic area. ImageAssist is a novel smartphone application that standardizes clinical photography and integrated into the EMR, which could save both time and expense for clinicians seeking to take consistent clinical images. Future steps include continued refinement of current image capture functionality and development of a stand-alone mobile device application.

MOSFET Characteristics and Related Biological Devices Analysis

With the development of modern electronic information technology, portable, fast, and high-performance electronic information products have brought great changes to people's life and health. People pay more and more attention to electronic information products. Not only in the civil aspect, high-end precision electronics industry, such as artificial intelligence, the new generation of electronic communication technology, medical devices, aerospace, and defense fields are based on various chips, to establish a complete national industrial system. This article describes MOSFET basic introduction, working principle and structure, etc., which plays an important role in the modern electronic information industry, including its application in implantable medical devices-current stimulator. The conclusion of this article is that with more and more capital and talent investment, the future of the chip industry with MOSEF as the basic component is very optimistic. The significance of this paper is to introduce the existing MOSFET technology and put forward views for future development.

Trade-war Tariffs and Supply Chain Trade

Abstract Although Chinese exports to the United States hit an all-time high in 2022, it would be incorrect to conclude that the U.S.–China trade war had no effects on trade. By exploiting fine product-level information on trade war tariffs, this paper demonstrates how the trade war diminished China's exports to the United States in tariff-impeded products, while expanding opportunities for exports from other countries in a fashion that had some systematic characteristics. First, the impact of the trade war tariffs was not immediate, as trade responses took place with a lag. Second, the responses to trade-war tariffs were heterogenous across countries and regions, with finer distinctions by product categories. Finally, trade that could be viewed as highly tied to global value chains (GVCs), such as trade in information and communication technology products, exhibited stronger reactions to the imposition of trade-war tariffs. These responses, and their implications for the organization of global supply chains, are discussed considering current trade concerns.

Managing Strategic Tensions in the Development of Organizational Ecosystems

The paper explores the key strategic tensions in the development of organizational ecosystems as well as the applied responses. It presents a conceptual overview of the key tension areas faced by the coordinators of complex inter-organizational systems and the results of empirical case studies conducted in knowledge-intensive industrial clusters in Lithuania (in the fields of high-technologies, information and communications technology, medical innovations and wellness products, cinema and game industries, machinery production and tourism). The research presented in the paper identifies eight strategic tensions faced by the leaders responsible for the development of organizational ecosystems: (1) focused interventionism vs. self-organization; (2) hierarchy-based structures vs. network-based (eco)systems; (3) under-connectedness vs. over-connectedness; (4) central rules vs. emerging metanorms; (5) short-term vs. long-term orientation; (6) focus on elements vs. relationships in the system; (7) big wins vs. small wins; and (8) exploitation vs. exploration. Case studies and expert interviews with the coordinators of different industrial clusters revealed the diversity of adopted approaches. The more mature the social and industrial context of the industrial cluster is, the less pronounced are the strategic tensions, and there is less need for focused interventions. In cases where such interventions are needed, the leaders of ecosystems adopt one of the following approaches: (1) take a position on one of the extremes by seeking to leverage the situation; (2) adopt a trade-off approach by seeking a point of balance; (3) capitalize on both extremes at the same time. The adopted approach may vary from one strategic tension to another within the same organizational ecosystem.

Unlocking the relationship between ambidextrous leadership style and HRM practices in knowledge-intensive SMES

PurposeThis paper aims to explore the relationship between owner-manager or leader’s ambidextrous leadership style and its effect on human resource management (HRM) practices, contextual ambidexterity and knowledge-intensive small- and medium-enterprises (SMEs) strategic agility.Design/methodology/approachThis study presents an in-depth qualitative case study analysis of two knowledge-intensive SMEs from India’s information technology and health-care products industry serving a range of global clients. Using the theoretical lenses of empowerment-focused HRM practices, ambidextrous leaders, contextual ambidexterity and strategic agility, semi-structured interview data of leaders, managers and employees of the case organizations were analysed. Through a two-staged analytical process, we abductively developed a novel conceptual framework at the intersection of the above theoretical lenses.FindingsThe findings suggest that the knowledge-intensive SME’s strategic agility, ambidexterity and empowerment-focussed HRM approach was influenced by the owner-manager or leader’s ambidextrous leadership style and their philosophy towards managing people and had a positive impact in creating a culture of trust, participation, risk-taking and openness, and led to delivering innovative products and services as well as several positive employee-level outcomes.Originality/valueRecent literature reviews on HRM In SMEs highlight several gaps, including the impact of owner-manager or leader’s philosophy of managing people in shaping HRM practices and employee outcomes. This paper thus adds to the existing literature on HRM and knowledge-intensive SMEs.

Information and communication technology and labour productivity growth: a production‐frontier approach

This work provides evidence of the positive impact of Information and Communication Technology (ICT) on the labour productivity growth of 24 countries, members of the OECD, from 1995 to 2019. Using a non-parametric production‐frontier approach, we decompose labour productivity growth into components attributable to technological change (shifts in the world production frontier), efficiency change (movements toward or away from the frontier), physical (non-ICT) capital change and ICT capital change (movements along the frontier). We find that, on average, the most significant improvement in worldwide labour productivity is attributable to technological change, non-ICT, and ICT capital change over 1995–2019. In addition, we confirm the role of ICT as a general-purpose technology that needs to implement complementary changes in business organisations to exploit its growth opportunities fully. Finally, we conclude that ICT capital contributes to convergence.