Innovative Information Systems Research Articles

Conversing with business process-aware large language models: the BPLLM framework

AbstractTraditionally, process-aware Decision Support Systems (DSSs) have been enhanced with AI functionalities to facilitate quick and informed decision-making. In this context, AI-Augmented Business Process Management Systems have emerged as innovative human-centric information systems, blending flexibility, autonomy, and conversational capability. Large Language Models (LLMs) have significantly boosted such systems, showcasing remarkable natural language processing capabilities across various tasks. Despite the potential of LLMs to support human decisions in business contexts, empirical validations of their effectiveness for process-aware decision support are scarce in the literature. In this paper, we propose the Business Process Large Language Model (BPLLM) framework, a novel approach for enacting actionable conversations with human workers. BPLLM couples Retrieval-Augmented Generation with fine-tuning, to enrich process-specific knowledge. Additionally, a process-aware chunking approach is incorporated to enhance the BPLLM pipeline. We evaluated the approach in various experimental scenarios to assess its ability to generate accurate and contextually relevant answers to users’ questions. The empirical study shows the promising performance of the framework in identifying the presence of particular activities and sequence flows within the considered process model, offering insights into its potential for enhancing process-aware DSSs.

Optimizing Agricultural Mechanization to Enhance The Efficiency and Productivity of Farming In Indonesia: A Review

Agricultural mechanization has emerged as a cornerstone of modernizing the agricultural sector in Indonesia, playing a pivotal role in enhancing productivity and efficiency. The growing population and the necessity for increased agricultural output have driven the adoption of mechanization to overcome challenges such as labor shortages and the adverse effects of climate anomalies. The introduction of agricultural equipment follows a selective principle by considering the local area's socioeconomic conditions. Future agricultural mechanization utilizes technologies based on weather analysis, soil sensor information, and satellite and drone imaging that can increase agricultural productivity. Precision agriculture innovation to improve the accuracy of farm business management is carried out by utilizing sensor systems, drones, remote sensing, digital technology, and the Internet of Things (IoT) to collect, process, and present data that smart farming systems will use. Integrated information system innovations for the supply chain are designed to bridge farmers, distributors, markets, and end buyers by utilizing mobile applications. The traditional to modern transition process and the implementation of smart digital farming require mentoring and field learning in the agricultural process from upstream to downstream. This review provides a comprehensive overview of the development, challenges, opportunities, and prospects of agricultural mechanization in Indonesia, offering insights into how these efforts can support the country's economic growth and food security. Materials were prepared from various sources, including development planning documentation program reports, evaluation, and critical analysis of different research results.

Comparative Study of Management Information Systems in Cement Companies in Southeast Nigeria, South Sulawesi, Kenya

This study explores the impact of Management Information Systems (MIS) and technological innovations on the performance of cement manufacturing firms in Southeast Nigeria, South Sulawesi, and Kenya. This study examines the use of management information systems in the cement industries of Southeast Nigeria, South Sulawesi, and Kenya using a literature review methodology. Through a comprehensive literature review of three key journals, the findings reveal a significant positive correlation between the use of decision support systems, transaction processing systems, and executive support systems, and the enhancement of corporate performance. In Southeast Nigeria, these systems increased firm performance by 0.321, 0.496, and 0.501 respectively. Impact of information technology on agency capacity in the cement industry in South Sulawesi. The effect of information technology on body skills is 0.267 and p-value 0.025, it has a significant effect on the statement, which proves that information technology has a direct effect on the body. They have the ability to support movement. In Kenya, the adoption of strategic and technological innovations notably improved sales volumes, operational efficiency, and cost reduction, with a mean aggregate score of 4.12 from surveyed department heads. The findings underscore the importance of strategic innovations tailored to specific industry needs and the necessity of training programs to equip employees with essential technical skills. This research provides actionable insights for cement firms aiming to enhance their competitive edge and achieve sustainable growth in a dynamic global market.

Insights and innovations in human resource information systems: A systematic literature review

The aim of this systematic literature review is to consolidate existing knowledge and identify unexplored research areas in the field of Human Resource Information Systems (HRIS). The study examines the literature published between 2000 and 2024 to understand the evolution, influence, and potential advancements of HRIS. The methodology is consistent with the PRISMA principles, which ensure a meticulous selection process. Initially, 144 publications were identified through the Scopus database. Nevertheless, only 65 articles were ultimately included after the application of rigorous inclusion and exclusion criteria. The findings suggest that HRIS is essential for the improvement of working standards, the facilitation of strategic decision-making, and the improvement of access to human resource data. Scholarly interest in HRIS has been on the rise, particularly since 2015, as it underscores the increasing utilization of technology in human resource management. The study also emphasizes critical areas for future research, such as the integration of open-source software and the service sector's role in the implementation of HRIS. This comprehensive assessment provides policymakers and HR professionals with valuable insights, aiding in the strategic development and management of human resources using advanced information systems.

Towards Open-Source Cloud Adoption : Exploring the Determinants

The trends in cloud computing development have become fundamental building blocks to many business information system models and innovations, the architects are designing cloud systems to be as effective and beneficial as possible. In this paradigm, open-source cloud platforms are part of the design philosophy that drives innovation in cloud services. The adoption of open-source cloud has become pervasive in the modern enterprise; this has been accelerated by perceived benefits of openness. The power in the community of developers and openness fosters development of hardened, secure and reliable solutions. These features enable a collaborative source code, modification and customization geared towards innovation with positive impact on the design, aligning perfectly with the dynamic nature of open-source cloud solutions. However, the slow adoption rate in the modern enterprises has been attributed to a lack of understanding of open-source cloud adoption. This study explores the determinants of open-source cloud adoption in the context of higher learning institutions. A deductive thematic analysis technique was utilized in the study.

Determinants of user acceptance of digital insurance platform service on InsurTech: an empirical study in South Korea

ABSTRACT In recent days, InsurTech services and users are growing rapidly worldwide. InsurTech, a combination of ‘insurance’ and ‘technology’, as an area of Fintech has become an essential innovation strategy of insurance companies. Even if InsurTech services and users are prevalent, there is a lack of empirical research on determinants of user acceptance of InsurTech. The objective of this study is to explore factors determining user acceptance of digital insurance platform services most popular within InsurTech in South Korea. The research model was derived from mainly three theories: the unified theory of acceptance and use of technology (UTAUT), information systems success model (ISSM) and innovation diffusion theory (IDT) with service characteristic factors (system quality, information quality, and service quality) and user characteristic factors (personal innovativeness, self-efficacy, and perceived risk). 249 survey responses from South Korea were analysed. According to the results, information quality exhibited an effect on performance expectancy and effort expectancy whereas service quality was shown to affect only effort expectancy. Furthermore, personal innovativeness affected performance expectancy, effort expectancy, and social influence, self-efficacy exhibited an effect on performance expectancy, and perceived risk affected performance expectancy and effort expectancy.

Maternal and perinatal death surveillance and response in Bangladesh: A case study on measuring impact through health information systems

The health sector in Bangladesh is thriving, and the Maternal and Perinatal Death Surveillance and Response (MPDSR) program has been in place to investigate the causes of maternal and perinatal death. This study aimed to investigate the availability of information systems for measuring the status of an MPDSR program and the planning process and actions developed based on real-time information. This study delved into innovative information systems that can be used to monitor and measure the impact of health programs. The study included both the primary and secondary data. A total of six key informant interviews were conducted to explore the enablers and strengths of information systems. Secondary data were collected from government websites and MPDSR action plans. This study highlights the potential and challenges of governmental health information systems in notifying maternal and neonatal deaths. While the current notification rates are not up to national standards, it is encouraging to see health managers develop action plans and address this issue. The MPDSR information system is a valuable tool to help health managers measure changes in maternal and perinatal mortality rates and design locally targeted interventions. However, several obstacles must be addressed, such as insufficient data, lack of monitoring, and irregularities in MPDSR review meetings. By finding ways to overcome these challenges, we can unlock the full potential of MPDSR and improve maternal and neonatal health outcomes. The success of an MPDSR program relies on how the information is utilized to take action and measure the outcome. Advanced information systems, such as health dashboards, scorecards, and administrative data, can play a vital role in measuring the progress and impact of a program. The primary challenge lies in capturing all deaths, including their causes, and having the capacity to analyze the data effectively to develop action plans for health managers.

DESIGN OF INNOVATIVE MANAGEMENT INFORMATION SYSTEM (ON THE EXAMPLE OF AN OIL & GAS EXPLORATION COMPANY)

The changes that have taken place in the Ukrainian economy in recent years due to the consistent impact of global macroeconomic, epidemiological and regional military factors of the crisis - actualized for enterprises and corporations a complex reorganization of their management systems, an integral component of which are adaptive innovative information systems [1].
 On the basis of the above information, it is possible to draw a preliminary conclusion regarding the importance of such reengineering of the information system of an oil and gas company, the result of which will be an increase in the efficiency of managing the integral complex of business processes of an oil and gas company, which will lead to an increase in the production of own hydrocarbons in Ukraine, a decrease in their cost price, an improvement raw material base of the gas and oil industry [2, 3].
 The scientific and practical results presented in the article regarding the design of management information systems should be taken into account when reengineering corporate information systems not only in the oil and gas industry in Ukraine. Moreover, the obtained results are relevant and applicable not only for local companies, but also for international applications in the context of global, regional macroeconomic and current national crisis phenomena.

The Role of Management Information System Innovation as a Catalyst to Enhance Profitability in the Contemporary Digital Business Era

Digital business has become a phenomenon dominating the global market, influencing various industries, and changing the way companies operate and interact with customers. This research aims to examine the crucial role of innovation in MIS as a catalyst for enhancing profitability in digital businesses. The research method employed is a qualitative literature review conducted by gathering data from Google Scholar within the timeframe of 2003 to 2024. The study findings indicate that innovation in management information systems (MIS) plays a vital role in enhancing profitability in digital businesses in the contemporary era. Through the implementation of advanced information technology, businesses can create added value, improve operational efficiency, and respond to market changes more quickly. Innovation in MIS also enables the development of new business models, enhances customer experiences, and creates a more sustainable business environment.

Understanding the challenges of blockchain technology adoption: evidence from China’s developing carbon markets

PurposeBlockchain is a disruptive technology that has matured to deliver robust, global, IT systems, yet adoption lags predictions. The authors explore barriers to adoption in the context of a global challenge with multiple stakeholders: integration of carbon markets. Going beyond the dominant economic-rationalistic paradigm of information system (IS) innovation adoption, the authors reduce pro-innovation bias and broaden inter-organizational scope by using technological frames theory to capture the cognitive framing of the challenges perceived within the world’s largest carbon emitter: China.Design/methodology/approachSemi-structured interviews with 15 key experts representing three communities in China’s carbon markets: IT experts in carbon markets; carbon market experts with conceptual knowledge of blockchain and carbon market experts with practical blockchain experience.FindingsPerceived technical challenges were found to be the least significant in explaining adoption. Significant challenges in five areas: social, political legal and policy (PLP), data, organizational and managerial (OM) and economic, with PLP and OM given most weight. Mapping to frames developed to encompass these challenges: nature of technology, strategic use of technology and technology readiness resolved frame incongruence that, in the case explored, did not lead to rejection of blockchain, but a decision to defer investment, increase the scope of analysis and delay the adoption decision.Originality/valueIncreases scope and resolution of IS adoption research. Technological frames theory moves from predominant economic-rational models to a social cognitive perspective. Broadens understanding of blockchain adoption in a context combining the world’s most carbon emissions with ownership of most blockchain patents, detailing socio-technical challenges and delivering practical guidance for policymakers and practitioners.

Gampong Information System Service Innovation in Improving Apparatus Performance in Bener Meriah Regency

Gampong Information System Innovation (SIGAP) and who are the actors involved in innovating gampong information systems as well as obstacles to gampong officials in managing SIGAP. Bukit District, Bener Meriah Regency. Not getting optimal information about SIGAP and inadequate resources in the SIGAP management process are one of the problems that arise. Qualitative research method with a descriptive approach and data collection techniques through: observation, interviews and documentation as well as data analysis techniques starting from, data reduction, data presentation and drawing conclusions. The results of the research show that the village information system innovation in Bukit District, Bener Meriah Regency has not run optimally, starting from the policies issued and implementation has not been optimal so that the innovation that is to be implemented cannot be communicated well, the benefits of village information system service innovation cannot be felt to the fullest. , human resources owned by the sub-district and gampong, operator officers have undergone training so that they can carry out SIGAP in accordance with their main duties and functions but there are no facilities and infrastructure that support public service innovation, information system equipment often has problems. Gampong information system innovation is a special task for the gampong operator, it is the operator who will update the data into the SIGAP application. The actors involved in village information system innovation are DISKOMINSA, DPMG Aceh, DPMK Bener Meriah, KOMINFO Bener Meriah, KOMPAK, sub-district operators, gampong operators, village officials, cadres, midwives and the community.

DEVELOPMENT OF COMMUNICATION AND INFORMATION SYSTEMS OF TRANSPORT ENTERPRISES

Abstract. The article reveals the main aspects of the development of communication and information systems of the transport enterprise. The history of creation and stages of formation of communication and information systems (CIS) are studied. Based on the analysis of the author's scientific opinions, the concept of communication and information systems was formed and it was determined that it is quite broad and is understood by scientists in various variations. Therefore, on the basis of this, the main parameters of innovative communication and information systems of a modern transport enterprise are investigated in the article. The main aspect in the future was to determine the influence of intelligent intelligence on the development of the latest communication and information systems of a modern transport enterprise. The application of smart intelligence allows you to automate many routine operations and management processes at a transport enterprise. For example, AI can optimize vehicle routing, schedule planning, inventory management, which can reduce costs and improve resource efficiency. It has been proven that in modern military conditions it is important to be able to quickly react to emergency situations and changes in the situation. Developed CSIs help ensure prompt exchange of information and decision-making for effective situation management. Keywords: communications, communication and information systems, transport enterprises, development, management.

The role of innovative systems in a small and medium enterprise

Motivation: The considerations contained in the article concern the issues of innovation in information systems of small and medium-sized enterprises. The results of the research on barriers faced when introducing innovation in the surveyed economic entities were presented. The focus was on the analysis of internal financial barriers.Aim: The purpose of the article is to identify and analyze the internal barriers resulting from the implementation of innovative information systems and their impact on the management of small and medium-sized enterprises.Results: The results of the analysis indicate that the dominant innovations in information systems implemented in the surveyed enterprises are innovations in the area of information systems supporting finance and accounting.

Innovation Analysis of Case Tracking Information Technology (SIPP) of the Tulungagung Class IA Religious Court

The Tulungagung Religious Court is an institution that provides public services for those who wish to obtain justice in the field of cases. The role of information technology for the Religious Courts, especially in the administrative field, has a big influence on employees and companies so many jobs will be easier to do with information technology. The information technology referred to within the Religious Courts is the Case Tracing Information System (SIPP). The purpose of this study is to find out the innovation of the Case Tracing Information System (SIPP). In the Tulungagung Religious Court and the obstacles experienced in the implementation of the SIPP. The method used in this study is a qualitative research method using a descriptive approach. Meanwhile, the data collection method refers to journals and legislation regarding innovative case-tracking information systems at the Religious Court. Collecting data using observation techniques, and in-depth interviews to obtain valid and relevant data. Based on the innovation of the case tracking information system, is very influential in the main tasks of employees in managing case administration to improve public services. There are 6 informants in this study, namely leaders, judges, clerks, admins, and case parties.

School Information System Innovation by Eduversal through Edunav Implementation in Indonesia: A Case Study at SMP-SMA Kesatuan Bangsa Bilingual Boarding School Yogyakarta

Technological innovation is a science which will continue to develop over time, therefore knowledge, skills, and understanding are needed in life, especially in educational institutions. Many researchers have conducted studies on educational system innovations because the implementation of information systems in educational institutions has made a positive contribution to education management. The existence of an educational information system provides convenience in communicating, exchanging information quickly and accurately, as well as an increase in educational services. This research is based on the implementation of the Edunav Information System as an information system innovation which is applied to educational institutions. Edunav is an application for student progress reports in learning in the form of e-reports. The form of the reported activity from the learning process includes attendance, homework, quizzes, unit tests and so on. This study aims to uncover the factors which drive the Edunav Information System to be implemented and the benefits derived from it at the SMP-SMA Kesatuan Bangsa Bilingual Boarding School Yogyakarta. The method used in this research is a qualitative research method with a case study approach. The data of this research are obtained from in-depth interviews, observation, and literature study. In-depth interviews were conducted with several informants by means of a snowball. The results of this study show that there are several factors which encourage the implementation of the Edunav Information System at the Kesatuan Bangsa School, which are 1) complex problems occur in the field as there is no integrated system; 2) manual data processing which is recorded in books; 3) the existence of school initiatives to make changes from conventional to digital schools by increasing the use of information technology; 4) increasing competitiveness among schools is significant, especially for private schools. The perceived benefits of the Edunav Information System are 1) as an information system for schools, parents, and students; 2) as a media to support education; 3) as a means of control for schools, parents and students.

Innovative AI Regional Economic Development Driven by Information System Innovation: Opportunities and Challenges - A Boosting Factor from Digitalization, Business Intelligence Analytics

This investigation looks at the intricate relationships between business intelligence (BI) analytics, digitalization, cutting-edge artificial intelligence (AI), and information system innovation, as well as how they affect local economic growth. The study emphasizes the transformative potential of AI as a powerful accelerator for regional growth by stimulating innovation, enhancing efficiency, and expediting decision-making processes. It does this by applying map analysis and spatial econometric model regression to a dataset covering Chinese regions from 2010 to 2022. The study highlights the critical need for the development of sophisticated digitalization frameworks and information systems to adapt to the ever-evolving dynamics of regional economies and advocates for the collabourative efforts of researchers and local governments in tailoring AI-driven solutions that cater to the unique demands of individual localities. Although the research highlights the initial benefits provided by BI analytics, it also strongly emphasizes the need for ongoing innovation to maintain long-term success, encouraging academics to improve and streamline current BI analytics programmes. The paper also highlights the crucial importance of computing sustainability, effective administration of massive datasets, seamless human-AI collabouration, geographic computing, and the ethical considerations connected with AI adoption. The study emphasizes the value of utilizing AI's revolutionary potential while proactively tackling the issues it presents by offering a series of doable recommendations for policymakers, practitioners, and researchers. In the end, this study makes a significant contribution to the body of knowledge already available about the role of AI in regional economic development, providing priceless insights for those involved in directing the course of regional economies.

Role of Information Systems in Effective Management of Human Resources during the COVID-19 Pandemic

Employees and employers were thrown into uncertainty and chaos during the period of the COVID-19 pandemic, where they had no clear idea of exactly what they should do. Human resource managers operated in crisis mode since the beginning of the pandemic, that is, from 2020 to the first half of 2021. In this period, human resource managers sorted out the possibilities and probabilities on how employees could work from home and formulated strategies for providing them with extra mental and physical care, and they worked harder than ever on corporate-level initiatives to maintain the operations of their companies. The function of Human Resource (HR) has fundamentally changed as businesses have adapted to a new normal and the dust continues to settle. Throughout the pandemic, non-clinical organizations faced uncertain challenges, strategies, and had to make unique decisions regarding human resource management. There have been a variety of detrimental consequences associated with the COVID-19 pandemic, including economic shocks, global health crisis, changes in social behaviors, and challenges for businesses in sustaining their operations. The role of information systems in the management of human resources during the COVID-19 pandemic has been studied in this research. After gathering 400 records from credible publications, duplicates were removed, inclusion and exclusion criteria were used, and 130 papers were finally included in this research. By analyzing the selected papers, it was found in this study that organizations need to be flexible, improve their internal efficiency, acquire talent, and implement innovative changes based on organizational needs in order to ensure smooth business operations. It is possible to improve employees’ mental health, satisfaction, productivity, motivation, and workplace health and safety by implementing appropriate human resource management strategies and innovative information systems and IT tools. A conceptual model that establishes relationships between variables is also presented as an outcome of this research.

EFEKTIVITAS PENERAPAN SIASN TERHADAP KUALITAS PELAYANAN ADMINISTRASI KEPEGAWAIAN DI BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KABUPATEN SUMBAWA BARAT

The purpose of this research is to describe the implementation of the Civil Servant Information System (SIASN) innovation in improving the quality of administrative personnel services and to analyze the effectiveness of the implementation of the Civil Servant Information System (SIASN) innovation on the quality of administrative personnel services in the Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kabupaten Sumbawa Barat. The research findings show that the implementation of the Civil Servant Information System (SIASN) innovation in the BKPSDM Kabupaten Sumbawa Barat has been successful, resulting in an improvement in the quality of administrative personnel services. This improvement includes increased efficiency, transparency, and accuracy in administrative personnel matters.Regarding the effectiveness of the SIASN implementation at the BKPSDM Kabupaten Sumbawa Barat, it can be evaluated based on the indicators of Easier, Better, Faster, Cheaper, and Safety. In general, the effectiveness is considered "Effective" as the average score from these five indicators is 120, falling within the range of 105 - 129. The relationship/influence can be observed through the correlation value, with an R Square value of 0.688, indicating that 68.8% of the Quality of Administrative Personnel Services is influenced by the Effectiveness of SIASN Implementation.The hypothesis testing using the t-test resulted in a significance value of 0.000, which is less than 0.05. Based on the t-value, which is 7.860 and greater than the t-table value of 2.048, it can be concluded that the Effectiveness of SIASN Implementation (X) has a significant influence on the Quality of Administrative Personnel Services (Y). These results indicate that the proposed hypothesis is accepted, meaning that the effectiveness of SIASN implementation has a positive impact on the quality of administrative personnel services at the BKPSDM Kabupaten Sumbawa Barat

The impact of SDGs triggering the geographical information system (GIS) innovation influencing urban and rural system mechanism and socio-economic growth

The globe has seen major breakthroughs in a variety of disciplines in recent years. The implementation of the Sustainable Development Goals (SDGs) necessitates a multifaceted approach that incorporates innovative ideas and technology to track, monitor, and evaluate progress towards long-term development goals. Geographic Information System (GIS) innovation is one such disruptive technology that has gained traction in recent years. Geospatial data is used by GIS to give important insights, enhance decision-making, and enable effective resource allocation. This study aimed to investigate the impact of the implementation of SDGs and GIS innovation on the socio-economic boom and concrete and rural machine mechanisms, with a focal point on the mediating role of community engagement and the moderating function of technology infrastructure. A quantitative research method turned into followed, and data was gathered from 320 individuals. A structured questionnaire was administered electronically to measure the constructs of SDGs implementation, GIS innovation, community engagement, socio-economic growth, and urban and rural system mechanisms. Statistical Package for the Social Sciences (SPSS) was utilized for data analysis. The results indicated a significant and positive impact of both SDG implementation and GIS innovation on community engagement. Community engagement was found to have a significant and positive effect on socio-economic growth and urban and rural system mechanisms. Additionally, technology infrastructure was found to moderate the relationship between community engagement and urban and rural system mechanisms, as well as the relationship between community engagement and socio-economic growth. This study contributes to the existing literature by empirically examining the interplay between SDGs implementation, GIS innovation, community engagement, technology infrastructure, and their impacts on socio-economic growth and urban and rural system mechanisms. The findings highlight the importance of community engagement as a mediator and technology infrastructure as a moderator in achieving sustainable development goals and improving urban and rural systems.

Use case modeling in a research setting of developing an innovative pilgrimage support system

With so much confusion around use case modeling, software developers may be reluctant to apply it. However, use cases are easy to apply and have great benefits even in research settings with nonprofessional software developers involved. We report on our experience on this within an innovative tourist information system developed in a research setting of an ongoing Horizon 2020 project named Promotion of Rural Museums and Heritage Sites in the Vicinity of European Pilgrimage Routes (rurAllure). The resulting use case model comprises forty use cases supported by class diagrams, use case diagrams, sequence diagrams, as well as by the domain model and dictionary. Three quarters of use cases have been implemented at least to some extent. Writing use cases provoked intense communication, which helped consolidate the system architecture. The use cases helped validate and better understand the GUI form wireframes designed beforehand and get quickly to a consistent implementation of the system that can be experimented with further in different ways. Finally, the forthcoming extensive system and user experience testing will be guided by the use case model. The paper also exposes the domain model and dictionary along with selected use cases and the hierarchy of user and system actors, which may be useful as such or as a stimulus for the development of other innovative tourist information systems.