Organizational Information Systems Research Articles

Impact of a digital care logistics system on care duration, consumer satisfaction and shift leaders' workload in emergency departments

The primary goal of introducing digital information systems in healthcare organisations is to improve care processes and outcomes, however, studies that investigate the impact of digital information systems on the day-to-day operations management from the perspective of workflow and consumer satisfaction in emergency departments are scarce. Therefore, this study aimed to explore the impact of a digital clinical logistics system on the duration of patient care, consumer satisfaction and shift leaders' experience of workload in emergency departments. A longitudinal prospective design was used. Three units participated in the study; an intervention unit, a control unit A (no implemented system) and a control unit B (system already in use). We collected data on care duration, consumer satisfaction and shift leaders' experience of workload for four weeks at five time points both before system implementation (summer 2015, spring 2016) and after system implementation (summer 2016, autumn 2016, winter 2016). The average care duration time increased in the postimplementation period in the intervention and control B units (p < 0.001). Duration of care was higher in the intervention unit than control unit B in summer 2016 (p < 0.001) and winter 2016 (p = 0.009). Similarly, duration of care in control unit A was higher than control unit B in spring 2016 (p < 0.001). Consumer satisfaction decreased in the intervention unit, in winter 2016 (p < 0.001) and the experience of workload increased in the intervention unit, in summer 2016 and autumn 2016 (p < 0.05). However, the patients-to-nurses ratio was doubled in the intervention unit in the last time point postimplementation when compared to the first timepoint, while it remained similar in the control units throughout the study period. This work demonstrated that a digital care logistics system may support in increasing the number of patients treated with the same nursing resources. However, this seems to connect to other outcome variables such as increased care duration, increased experience of workload and decreased consumer satisfaction in some postimplementation time points.

Development of an Information System for the Distance Learning Process Organization

The article describes the process of creating a personal account system for correspondence students, starting with the study of the issue as a whole and ending with the process of developing one of the main components of the information system. The process of creating an IS includes such stages as: determining the required functionality, designing the overall architecture of the system and each of its components. The technologies and software solutions used to system implementation are described, as well as the method of integrating the created solution with the existing information infrastructure of the educational institution. A brief mathematical description of one of the tasks solved by the information system, automated schedule generation, is also given.

Organization of Emergency Medical Treatment Systems and Geographic Information Systems

Acil tıbbi destek tedavi kaynaklarına olan talep arzı aştığında acil servislerin kalabalıklaşmasına neden olmaktadır. Bu durum hem kırsal hem de kentsel izlenebilen bir durumdur ve büyük hastanelerin acil servislerin %90'ının tam kapasite veya kapasitesinin üstünde çalışmaktadır (1).
 Kalabalık ve kritik hastaları kabul eden acil servisler zaman zaman aşırı hasta yükü nedeniyle yoğunluklarını acil sağlık hizmetleri koordinatör merkezlere bildirerek hasta kabul etmemekte bu dönemde ambulans ile gerilen hasta başka merkezlere yönlendirilmektedir. Bu durum hastalar için zaman kaybına sağlık yönetimi için ise kaynak kaybına neden olmaktadır

Co-operative categorization in civil engineering

In the paper we indicate the way to allow the coexistence of multiple structures that are mutually supportive, but not mutually exclusive. It allows less organized users to classify entities according to their suitable structure, whilst leaving the possibility for specialised users to classify these entities into related field classification systems or domain ontologies, in mutually beneficial cooperation. Replacing the reductionist enumerative structure with multiplicative categorization should bring organizational and terminological flexibility that will allow future updates without disrupting the existing categorization. It allows one to use parallel hierarchical branches of categories according to aspects and classify the entity into several branches at the same time. It should allow users the freedom to create their own structures without disrupting the structures of other user groups. Such structures could coexist happily side by side. The aim is to indicate the model of an independent data organization system in building design in a multilingual environment, connected through diverse CAD, GIS, BIM, CAFM applications, ECM, CDE, emails, databases and file systems.

Investigating the Integration of Quality Management Systems Into Management Information Systems

This study investigates integrating quality management systems (QMS) into an organization's management information system (MIS) and the risks involved in this integration. Quality management is a serious concern among organizations in the developing world, including Nigeria. Customers and investors gravitate to where there are quality products and services. Multiple case study research method was applied; this involves three organizations within Adamawa state in Nigeria. The three organizations examined for this study operated in three different economic sectors: educational, service industry, and manufacturing. Two IS theories adopted were IS success model and the technology acceptance model (TAM). After the data analysis, the initial research model was redesigned, and a new construct was added. The study revealed that the organization investigated runs MIS and QMS as separate systems but was confident that integrating the two management systems would help manage quality.

Contingent E-Learning Model: Effective Communication on Accounting Education in the New Normal Era (Case Study in Accounting Department)

Purpose: The purpose of this research article is to examine classical theorie for an implementation theory in designing a contingent e-learning model on accounting education. To explore and develop insights on how it can be applied to current changes in the new normal era. Design / methodology / approach: We conducted research of 360 (three hundred and sixty) accounting students in the accounting department. respondents are Diploma 3 students, undergraduate students, and accounting master students who have attended lectures for accounting courses with e-learning (odd semester and even semester 2019/2020). By measuring behavioral aspects (engagement within regulatory compliance; student self-interest), organizational aspects (relevant learning methods, outcomes based education curriculum ), contingent e- learning model (stability personal information technology systems, organizational information and communication technology systems) and effective learning outcomes ( knowledge and competence). By using path analysis to obtain measurement results of 2 (two) relevant structural equations to be specified through by process model into the contingent e-learning model. Findings: In this study, showed both of two structural equation models form of research has relevance to be as predictive model of development. With a significant determinant framework on the behavioral aspects of self-interest and a stability personal information technology system. Originality: The insights of this research contribute to supporting the accounting education process taking place in the new normal era after the Covid-19 crisis, where several other models have been adopted and implemented in both synchronous and asynchronous tool models, all as a necessity. which must be fulfilled, because of the importance of technical communication. The fulfillment of the results of this study is in line with the perspective of education and health interests in the new normal era, with a model that meets the suitability as a contingent change expected by the user (Student). Keywords: Contingent E- Learning Model, Accounting Education, New Normal Era.

Эволюция информационных систем.

In medical organizations, information systems solve the following tasks: the ability to receive and store information, quick access to it and its transmission, the ability to generate various reports, the availability of specialized workplaces of medical workers, etc. Information systems are gradually evolving, turning from a tool capable of solving the simplest management tasks into a tool capable of solving the entire range of management tasks encountered in the practice of a medical organization at all levels of management. The purpose of the study is to describe the four stages of creating information systems, highlight the characteristic features of the functioning of information systems at each stage, as well as highlight the list of the main management tasks that are being developed at the selected stage and ways to solve them. The main attention was paid to the development of information systems of medical organizations working with the children’s population. Results. The first stage of the development of information systems began with the use of computer technology in the practice of medical organizations and was reduced to the fact that programmers of both medical and third-party organizations began to develop tasks, the totality of which later became known as “creating an information system” of a medical organization. The goal of the second stage is already the transformation of information systems of medical organizations in order to describe production processes in terms of a process approach and implement them in the form of software modules. The third stage of building information systems is the stage of describing the work of a medical organization based on mathematical models in order to justify the optimal solution of the production tasks available in it. The fourth stage of building information systems is the construction of an “information system that implements the functions of an intelligent management system of a medical organization”. The authors of the article give recommendations on the formalization of information available in a medical organization for the purpose of its effective use by artificial intelligence. Findings. Thus, an information system is a tool for solving management problems, its development as a tool for solving management problems requires knowledge of management theory, organization theory, process approach in management, methods of multidimensional statistical analysis and modeling methods, languages and modeling methods based on neural networks.

Exploring the Relationship Between Technology Adoption and Cyber Security Compliance

IT infrastructure and systems are made up of technical and social systems that work together to ensure that organization's goals and objectives are met. Security controls and measures are developed and used to protect an organization's data and information systems. To improve cyber security, organizations focus most of their efforts on incorporating new technological approaches in products and processes, leaving out the most important and vulnerable factor. So this study intends to provide some practical implications to the technology developers and policymakers while identifying the factors that affect cyber security compliance in an organization or home environment for general users, HR, IT administrators, engineers, and others. It explored the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model and assessed the effect of its factors on cyber security compliance in organizations.

Management of high-tech production at a multilevel integrated enterprise using production flow standards (on the example of the aviation industry)

A virtual enterprise providing various stages of production of complex machine-building products by a network of interacting organizations is considered. The imperfection of the production management system within the framework of a virtual enterprise of this type is noted and it is proposed to improve it with the help of non-traditional application of production flow standards (PFS), extending this concept to the virtual enterprise as a whole. The composition of production flow standards, both traditional and non-traditional, which should be formed in the information systems of organizations, forming a virtual enterprise, is given. The procedure for the formation of production flow standards in these information systems and the procedure for their use for managing serial production management are considered. Recommendations on methods for calculating non-traditional production flow standards are formulated. The main projects that determine the practical implementation of proposals for the non-traditional application of production flow standards are indicated.

Don’t Forget to Include that Camera in the Threat Model: Vulnerability of ATM Systems due to Surveillance Cameras

Video Surveillance Systems (VSS) that are used to provide physical protection to assets and personnel of organizations open up new information channels, but they are often not considered an integral part of the organization's information system. Therefore, more often than not, VSS is not considered when designing and evaluating organizations' information security. Hence, a VSS may weaken the information security of an organization while strengthening physical security. We present such a threat that the VSS used in ATM kiosks of Sri Lankan banks can severely weaken the ATM PIN security due to the ad hoc placement of cameras. While we have observed that in some installations, the video camera directly captures the PIN-pad, we show that forearm movements' visibility is sufficient to infer PINs with a significant level of accuracy. We used a mock-up of an ATM kiosk for our analysis, and we show that a human observer can guess a PIN with 22.5% accuracy within 3 attempts without the PIN Pad's visuals. A computer can infer the PIN using the same footages with an accuracy of 50% using a straightforward algorithm. Critical processes in the banks, such as authentication, are built around the assumption of the confidentiality of the PIN thus invest heavily in the PIN generation process. This well-protected PIN is exposed to the VSS when entering the PIN, thus violating a crucial assumption. However, this violation has hitherto gone unnoticed by the banks' security audits because VSS is not considered an inalienable component of the information system.

Virtual Regional Fisheries Management Meetings in the Western and Central Pacific Ocean Region: A Preliminary Appraisal of Performance and Fit

Regional fisheries meetings that support the management of Western and Central Pacific Ocean (WCPO) capture fisheries are usually held face-to-face and in-person. In 2020, the travel and gathering bans due to the global COVID-19 pandemic meant that these meetings were held “virtually,” primarily via videoconferencing. But can virtual meetings perform the same functions and deliver the same management outcomes as face-to-face meetings? This study is an initial investigation of the experiences, perceptions and attitudes of WCPO region government participants in a number of virtual regional fisheries meetings in 2020. Results indicate a strong preference for face-to-face regional meetings, with the perception that virtual meetings performed comparatively poorly at supporting a number of key meeting processes and outcomes. However, one-quarter to one-third of study participants consistently found no difference between format performance for many meeting processes and outcomes. Virtual formats were considered more appropriate for smaller and non-regional meetings, and allowed for greater staff attendance at meetings as well as cost and time savings for some, but not all, participants. Study participants believe that virtual regional meetings will be more common in the region in the future, despite nearly half indicating that virtual meeting are not a good fit for the region generally. Many of these experiences and perceptions are consistent with organizational behavior, communications media, and information systems literature. Some results appear unique to the region’s socially and culturally diverse Pacific island countries and territories, which are relative newcomers to the global information and communication technology “revolution.” A greater use of virtual regional fisheries meetings in the future requires meeting hosts and facilitators to carefully consider the potential impacts of virtual meetings on effective communication and inclusive participation in WCPO regional fisheries management and other governance outcomes.

MATHEMATICAL MODEL OF A LOGISTICS PROBLEM WITH A VARIABLE RATE

Logistics as a science and as an area of practical knowledge has recently aroused increasing interest, since its activities are multifaceted. Logistics includes the management of transport, warehousing, inventory, human resources, the organization of information systems, commercial activities and much more. At the same time, there is a novelty of the approach in logistics - the organic interconnection, the integration of the above areas into a single management of material flows. Transport logistics refers to the main sections of the logistics of the movement of resources. Transport logistics allows you to solve many different problems of varying complexity and scale on a scientific basis.
 The article deals with a mathematical model of a logistics problem with variable transportation tariffs. Numerical solutions of the mathematical model by a symmetric algorithm, based on the averaging of variable tariffs, are given. The ways of transportation cost reduction are considered.
 Automation of information flows accompanying cargo flows is one of the most essential technical components of logistics. The use of methods of logistics opens up new reserves for creation of competitive advantage of this or that firm on the basis of maximum satisfaction of clients’ demands.
 Purpose. Finding the minimum path by the symmetric algorithm method; investigate the efficiency of the warehouse location.
 Methodology in article use methods of solving the transportation problem, elements of graph theory, elements of the theory of fuzzy sets.
 Results. A study was conducted on the efficiency of the location of the warehouse, the method of symmetric algorithm was found the minimum path; estimated the cost of the input measures.
 Practical implications it is expedient to apply the received results in transportation management, resource flow management (warehouses).

ISSUES OF AUTOMATION OF THE AUDIT IN ACCORDANCE WITH GOST R 57580.2-2018

The modern world can be characterized by a huge amount of information and computerization of all spheres of human activity. But one of the most valuable information can be considered the information that concerns financial organizations. There are incidents of information security in financial organizations that can lead not only to the violation of the interests of an individual client, but also to the crisis of the financial market of the entire country. Information security audit allows you to detect violations in the organization's information system in a timely manner, which significantly increases the security of information. Often, timely and rapid receipt of a qualitative and quantitative assessment of the level of security allows you to avoid an incident. To improve the accuracy of estimates and reduce the time of their receipt, the application "Audit57580" was developed, the relevance of which is discussed in detail in the article.

A confirmatory analysis of the prevention insider threat in organization information system

Many issues related to insider threat in organization had been debated ever since. Although insider attacks may not occur as frequently as external attacks, they have a higher rate of success, go undetected, and pose a much greater risk than external adversaries. In relation to that, it is undeniably the fact that many mechanisms have been proposed to be an initiative to protect data from outside attacks. However, those mechanisms could not protect data from authorized users who may misuse their privileges. Due to that circumstances, the development of mechanisms that protect sensitive data from insiders somehow become pitch demand as in method to prevent harm caused by malicious insiders. The method of this research is the quantitative method using a questionnaire. The findings have contributed to developing a framework that will be used to prevent insider threat in an organization in the future.

Breaking or keeping the habits: exploring the role of legacy habits in the process of discontinuing organisational information systems

AbstractUsers develop habits in relation to information systems (IS) to reduce the cognitive and behavioural efforts needed for using them. However, when these systems have to be discontinued, users face challenges regarding how to stop relying on their legacy habits. Despite their importance, we know little about how legacy habits shape the way users discontinue a legacy system. Through a comparative case‐study approach, in a large mortgage firm and an international telecommunication company, we identify three roles that these habits play during the discontinuance process. We demonstrate that legacy habits not only play an ‘inhibiting’ role by keeping users attached to legacy systems; they also play a ‘bridging’ role by acting as a common ground for users to start working with a new system and a ‘deterring’ role when users resent certain habits of working with the legacy systems, despite their orientation to keep relying on these habits. We contribute to the IS habit literature by extending the roles of legacy habits beyond an inhibiting role. We also enrich the conceptualisation of legacy habits beyond the individual level by showing that the socio‐technical conditions in which the habits are embedded impact the emergence and evolution of their roles during the discontinuance process. We discuss the implications of our findings for theorising and managing IS discontinuance process.

The critical human behavior factors and their impact on knowledge management system–cycles

The critical human behavior factors and their impact on knowledge management system–cycles

Experience of automation of colleges in the Chuvash Republic

The article presents the stages of implementation of complex automation of colleges in the Chuvash Republic. The regulatory framework for the use of information technologies and automation processes in educational institutions is described, in particular, the “Concept of regional automation”, approved by the Government of the Russian Federation on December 29, 2014, which sets the main goals and areas of activity for the use of information and communication technologies in the subjects of the Russian Federation. The article provides information on the inclusion of the Chuvash Republic in the all-Russian process of automation of organizations of secondary vocational education, which was determined by the order of the Ministry of Education and Youth Policy of Chuvashia “On the implementation of a set of measures for the development and implementation of an automated information system in state professional educational organizations of the Chuvash Republic” dated September 11, 2014. The process of automation of the educational process in the system of secondary vocational education of the Chuvash Republic based on 1C is traced. Provides information on the implementation of the software 1C:College in educational institutions of the republic; creation of an information and analytical system of secondary vocational education of the Ministry of Education and Youth Policy of the Chuvash Republic, through which reporting information is collected and aggregated; development of the module “Personal web account of an applicant for 1C:College” for receiving documents from applicants on the basis of the Novocheboksarsk Chemical and Mechanical College.

Enhancing employees information security awareness in private and public organisations: A systematic literature review

Preserving the confidentiality, integrity and availability (CIA) of an organisation's sensitive information systems assets against attacks and threats is a challenge in this digital age. Organisations worldwide make huge investments in information security technological countermeasures. Nonetheless, organisations in many cases fail to protect their information assets as they rely mainly on technical solutions which are not contextually compatible and sufficient. As a matter of fact, a significant number of organisational information security incidents are due to the exploitation of human elements that directly and/or indirectly cause the majority of security incidents. Therefore, employees’ information security awareness (ISA) becomes one of the critical aspects of protection against undesirable information security behaviours. However, to date, there is limited synthesised knowledge about methods for enhancing ISA and integrated insights on factors affecting employees’ ISA levels. This study, therefore, provides a systematic review of the literature on ISA and puts forward a state-of-the-art collection of ISA methods and factors for enhancing employees’ ISA within both private and public sector organisations. The results indicate that various methods and factors are used to enhance employees’ ISA in organisations. Theoretical models and gamification are the methods widely used in both private and public organisations, whereas the constructivist approach and violation detections are some of the methods used only in private organisations. Furthermore, this study offers some insights into the latest trends in ISA content development methods and factors, and fosters good ISA practice by disseminating information and knowledge amongst Information Security professionals to help them build an overarching ISA development programme in their organisations.

A Review of Human-Computer Interaction Design Approaches towards Information Systems Development

Nowadays modern information systems (emerging technologies) are increasingly becoming an integral part of our daily lives and has begun to pose a serious challenge for human-computer interaction (HCI) professionals, as emerging technologies in the area of mobile and cloud computing, and internet of things (IoT), are calling for more devotion from HCI experts in terms of systems interface design. As the number of mobile platforms users, nowadays comprises of children’s, elderly people, and people with disabilities or disorders, all demanding for an effective user interface that can meet their diverse needs, even on the move, at anytime and anywhere. This paper, review current articles (43) related to HCI interface design approaches to modern information systems design with the aim of identifying and determining the effectiveness of these methods. The study found that the current HCI design approaches were based on desktop paradigm which falls short of providing location-based services to mobile platforms users. The study also discovered that almost all the current interface design standard used by HCI experts for the design of user’s interface were not effective & supportive of emerging technologies due to the flexibility nature of these technologies. Based on the review findings, the study suggested the combination of Human-centred design with agile methodologies for interface design, and call on future works to use qualitative or quantitative approach to further investigate HCI methods of interface design with much emphasis on cloud-based technologies and other organizational information systems.

The performance of information systems: Empirical research on government organization

This study aims to examine the effect of user involvement, personal technical abilities, top management support, education & training programs, and formalization of information systems development on the performance of accounting information systems in regional government organization (OPD) in Sleman Regency. The number of samples used was 76 respondents with a purposive sampling method. The multiple linear regression is used as a technique analysis. The results of the study prove that the ability of personal skills and education & training programs has a positive effect on the performance of accounting information systems. In contrast, user involvement, top management support, and formalization of information system development do not affect the performance of accounting information systems.