Information-rich Cases Research Articles

Living Labs in Social Housing Upgrades: Process, Challenges and Recommendations

Social housing (SH) upgrades involve multiple stakeholders with sometimes divergent requirements and needs. Collaboration and participative processes are essential to ensuring an appropriate value for users is delivered through social housing upgrades. Living Labs are user-centred initiatives where researchers, public and private partners, and users collaborate to develop innovative solutions in real-live environments. However, scarce research exists on how Living Labs may support the upgrading of social housing, and there is a need to explore what the challenges are that can be expected in this context. This paper discusses an integrative literature synthesis of housing upgrades developed within the context of Living Labs. Nine information-rich cases identified in the literature were chosen for in-depth examination. A living lab process was proposed based on the literature and activities and tools used in Living Labs were identified. From the challenges highlighted by existing studies, a series of recommendations to support the development of Living Labs in social housing upgrades was proposed. These should support Living Labs implementation initiatives in this specific context.

Experiences of Healthcare Workers of Hospitalised Individuals with covid-19 in Kano, Nigeria: A Qualitative Study

Abstract Background: Management of patients with covid-19 needing hospitalisation is challenging worldwide. However, little or no information has been gathered regarding the experiences of healthcare workers (hcw s) involved in the care of patients with covid-19 in poorly resourced settings. This study explored the experiences of hcw s managing hospitalised patients with covid-19 in a treatment centre in Kano, Nigeria. Methods: hcw s directly or indirectly involved in managing patients with covid-19 in one of the two treatment centres in Kano, Nigeria, were sampled based on being information-rich cases. The study participants were interviewed individually via telephone using a semi-structured interview guide. Data collection was stopped when content saturation was attained. Data was analysed using thematic synthesis. Results: Eleven hcw s, comprising two medical doctors, five nurses, a laboratory staff member, a community health extension worker, an environmental health officer and a cleaner, participated in this study. Four major themes were generated: (i) the profile and readiness of hcw s prior to being engaged to work in a covid-19 treatment centre, (ii) the experience of hcw s while working in the covid-19 treatment wards, (iii) challenges with working in covid-19 treatment wards, and (iv) post-treatment support for covid-19 patients. The participants had variable prior experience in managing patients with infectious diseases. Interventions offered were mainly antiviral therapy, nursing care, counselling, nutritional interventions and toilet hygiene. Challenges encountered included insufficient cooperation from patients, poor personnel welfare, lack of human resources/equipment and issues interfering with wellbeing (stigma). Conclusion: The studied population exhibited professional competence and success in managing hospitalised patients with covid-19 during hospitalisation, despite existing challenges.

Factors Influencing Voters’ Choice in Elections in Ghana: A Case study of the Kumbungu Constituency of the Northern Region

Purpose: Globally, and most especially in Africa, researchers seem not to have sufficiently explained the underlying factors that influence electorates’ choices. Thus, studies often reveal a myriad of factors that determine this behavior of voters. While some scholars posit rationality as the underlying factor, others suggest idiosyncratic factors in that regard. These conflicting positions indicate that the motivation of electorates’ choices is multifaceted. In Ghana, few studies have investigated the phenomenon in the Northern part of the country. This study, therefore, explored the phenomenon with regard to elections in the Kumbungu Constituency of Northern Ghana.
 Methodology: Underpinned by the three dominant theories; the sociological model, the psychological model and the rational-choice theory, the study employed an explanatory sequential mixed-method design to gather data thereof. A combination of purposive sampling methods was employed to select information rich cases. The selection of the study region and constituency was based on critical case sampling. Purposeful random sampling was used to select respondents for the survey and interviews. A total of 164 respondents were randomly selected for the survey. Ten key informant interviews were also conducted. Qualitative data were analysed using content and thematic analysis. Quantitative data were analyzed using Predictive Analytic Software by employing descriptive statistics and regression. 
 Findings: The findings indicate that the voting behavior of electorates are not primarily influenced by stable and distinctive factors, such as ethnic or regional ties, but rather the electorate make voting decisions based on conscious evaluation of government performance, economic conditions, and campaign issues. Also, the developmental impact of government programs, ethnicity and ideological leaning of voters do play a role. Therefore, politicians need to heed this in their effort to win the hearts of voters.
 Unique Contribution and Recommendation: This study recommends that ruling political parties should always endeavor to promote and foster policies and programs that improve the living standards of the Ghanaian electorates if they desire to retain and cling on to political power.

Values-based Physical Education for the intermediate schooling phase in a diverse South African context

Participation in physical activity, Physical Education (PE) and sport has been recognised as a powerful learning tool for education, providing a universal language for contributing to valuable life principles. Values-based education implies that learners are educated about the aspects determining their behaviour. Values-based PE, physical activities and sport have the potential to transcend diversity and achieve cohesion, promote tolerance and trust and affirm respect between individuals and communities. The goal of PE can be to contribute to the acceptance of the infinite qualities of South Africa’s diversity and to claim the country’s diversity as a source of strength that forms a bond of a common set of values. There has been a global change in the interaction of learners with their environment; their lives are shaped by forces that do not necessarily assist them to learn and apply values. A PE programme infused with the values of Olympism and Ubuntuism can offer an investment in individual and societal improvement as the co-evolutionary interaction of these values and how they affect each learner can add to the celebration of human diversity. The question this study set out to answer was how can PE be used as a tool to teach values. Thus, the study aimed to inform the development of a values-based PE programme for the intermediate schooling phase. This qualitative study, from a constructivist paradigm, has enhanced the understanding of individuals’ cultures, beliefs and values, human experiences and situations. Purposeful sampling, of 10 intermediate phase teachers from five different public primary schools sought information-rich cases. The theoretical perspectives of the experiential learning theory were applied to teaching PE during in-service PE teacher training workshops. The process was documented by collecting data from multiple sources. Participatory action research was used, determining how data were collected, analysed and presented on an ongoing, cyclical basis. This study developed material for the intermediate phase PE curriculum that underpins the values of Olympism and Ubuntuism as core values, which were modelled by teachers and guided their work. The PE programme included key elements of and aligned with the study aims of the subject Life Skills. The outcomes of using PE as a tool to teach values propose recommendations to the Department of Basic Education of South Africa, to improve and implement a quality PE curriculum that is applicable to practice and that will optimise the chances of meeting National Curriculum Statement standards. Further research is recommended on the rest of the intermediate phase PE curriculum over the entire year, which includes other movement phenomena infused with values.

“Prevention is better than cure”: challenges in engaging employees through gamification

PurposeGamification, the use of game elements and techniques in the non-game contexts, is gaining popularity among human resources (HR) in an online mode. This paper intertwines the flow and engagement theories to know the challenges faced by companies in India in implementing gamification in their various HR practices to engage their employees.Design/methodology/approachSemi-structured interviews of only the information-rich cases including game designers and HR practitioners were conducted using snowball sampling technique. The interviews were transcribed and were analysed using thematic analysis.FindingsThree reviewed themes emerged from the data labelled as organization-, employee- and job-specific factors. Separate thematic maps drawn for each of the reviewed themes give particulars pertaining to the issues highlighted by the game designers and the HR practitioners in gamification.Practical implicationsThe results of the study are expected to help the organizations make an informed decision about whether they should go ahead with risking their resources as they expect improved engagement levels at work.Originality/valueThe findings contribute to the online engagement literature by exploring its antecedents in the context of gamification of HR practices for higher engagement at work.

Insight into the process of postpartum care utilisation and in-home support among vulnerable women in the Netherlands: an in-depth qualitative exploration

ObjectiveTo gain insight into the process of postpartum care utilisation and in-home support among vulnerable women.Design, method, participants and settingA qualitative interview study was conducted among 23 pregnant and postpartum...

From Profit to Polity: A U.S. Water Utility’s Transition to a Government-Shareholder Model

The Pennichuck Corporation, located in New Hampshire, U.S., provides a unique opportunity to explore the rare structural transition from investor-ownership to a government-shareholder model for a long-standing regional water utility. In early 2012, concluding a ten-year dispute, the City of Nashua leveraged its power of eminent domain to become Pennichuck’s sole shareholder not by a taking but by a stock purchase agreement transferring the entirety of the company’s regulated and unregulated assets. We draw on primary documentation and data to review the terms of the transaction and contrast the ex-ante and ex-post models. Utility operations and state economic regulation remained constant over the transition, thus controlling for their potential effects. Our descriptive analysis of time-series financial and other data provides evidence of outcomes, including the lower cost of capital and operations. This information-rich case illustrates the arduous process of public acquisition, calling into question the institutionalized policy asymmetry favoring private over public acquisitions, which undermines structural competition.

Negotiating change for gender equality: identifying leverages, overcoming barriers

Introduction. Institutional change through gender equality plans is today the dominant approach to promoting gender equality in higher education and research. Building on our experiences as “technical support partners” in several EU-funded projects, we reflect on how change is negotiated in a variety of contexts. Objectives. Theoretically, using Feminist Institutionalism and the Science and Technology Studies concept of the trading zone, our objective is to analyse institutional negotiations among various, differently positioned actors with diverse backgrounds, value systems and negotiating power. From a practice-oriented perspective, our aim is to demonstrate typical challenges, suggest pathways towards solutions, and identify specific negotiation skills which underscore the capacity-building needs of change agents. Methodology. For our analysis, we have selected eight information-rich case studies through purposive theory-based sampling, illustrating the different transactions in the trading zones, based on our prior knowledge of the circumstances. The methods we draw on are primarily participant observation and textual analysis of project documents. Results. The selected theoretical combination allows us to identify leverages, ways to overcome barriers and the required skills and competences. Specifically, we underscore the use of participatory and co-creation techniques, strategic framing, spotting and using windows of opportunity, and wide mobilisation of stakeholders. We highlight key features of the change process, including its processual and incremental nature, the need for constant negotiation and the capacity-building needs of change agents. Contribution. With this analysis, we contribute, firstly, to the understanding of organisational change by identifying concrete barriers and opportunities as well as considering the ways in which a shared representation of gender equality is developed. The second, theoretical contribution lies in combining Feminist Institutionalism and the concept of the trading zone, which allows us to bring to productive dialogue issues of power, processuality and the need to address both material and discursive enactments of change processes.

Teachers' Perception on the Challenges of Continuous Assessment Implementation between 2017 and 2018

Continuous assessment is an integral part of the instruction as it determines whether the goals of education are being met during or at the end of the instructional period. The updated curriculum (2015-2022) in the Zimbabwean Primary and Secondary Schools introduced the continuous assessment which was abandoned a few months after its inception. This study sought to evaluate from the teachers’ perspective the challenges which led to premature abandoning of the continuous assessment aspect. Qualitative approach was employed and the case study design. Questionnaires and focus group discussions were used as the data generation tools. A total of 55 in-service teacher education students at a University in Zimbabwe were conveniently sampled to participate in the study since they were the information rich cases. The study revealed that teachers were not prepared to implement the continuous assessment for various reasons. There was poor planning, preparation and implementation of the curriculum innovation. In the light of these findings, the study recommends that staff development programs for teachers as well as adequate consultations should be done before implementing new curriculum innovations.

The Dilemmas of Flexibilisation of Vocational Education and Training: A Case Study of the Piano Makers

Context: Dual VET systems are often praised for their labour market proximity because of economic stakeholders’ involvement. However, when labour market requirements change rapidly, a lack of flexibility is attributed to them. This occurs in times of fast socio-technological change like the current digital transformation. A repeatedly proposed measure to increase system flexibility is to reduce the number of occupations and create broader occupational profiles, for example, by combining similar occupations into so-called occupational fields. However, little is known about actually establishing occupational fields.Approach: Against this backdrop, we address the following research question: How was an occupational field created? As Switzerland attempted to merge occupations over a decade ago, we selected an information-rich and illuminative case concerning the research question: The piano makers’ occupation as one of the first occupations required to merge into an occupational field called musical instrument makers together with organ builders and wind instrument makers. Based on a qualitative case study, we reconstruct the process of occupational field construction by combining expert interviews with comprehensive document analysis and present its narrative.Findings: Based on this case study, we contribute to the understanding of VET flexibilisation by detailing occupational field creation and identifying opportunities and challenges. Here, we pay special attention to the institutional work of the affected occupational association and identify the importance of preserving its collective occupational identity. Although regulatory changes disrupted the piano makers’ occupation, the occupational association reinstitutionalised it as part of the musical instrument makers’ occupational field. Over a decade later, the piano makers reintroduced their former occupational title, which is deeply connected to their occupational identity. Conclusion: The results indicate that VET reforms that promote flexibilisation by creating occupational fields encounter serious limitations in collectively governed dual VET systems. In the Swiss system, occupational associations are core collective actors that rely on their members’ voluntary work. To maintain these economic stakeholders’ necessary commitment to VET, their collective occupational identity, symbolized by their long-standing occupational title, needs to be preserved.

“I’d got self-destruction down to a fine art”: a qualitative exploration of relative energy deficiency in sport (RED-S) in endurance athletes

ABSTRACT Relative Energy Deficiency in Sport (RED-S) is a syndrome of impaired health and performance that occurs as a result of low energy availability (LEA). Whilst many health effects associated with RED-S have been widely studied from a physiological perspective, further research exploring the psychological antecedents and consequences of the syndrome is required. Therefore, the aim of this study was to qualitatively explore athlete experiences of RED-S. Twelve endurance athletes (female n= 10, male n= 2; M age = 28.33 years) reporting past or current experiences of RED-S, associated with periods of LEA, took part in semi-structured interviews designed to explore: contexts and mechanisms underpinning the onset of RED-S; the subjective experience of RED-S; and contexts and mechanisms influencing “recovery” from RED-S. Regardless of how RED-S was initiated, all athletes experienced a multitude of physiological impairments, accompanied by significant psychological distress. This paper contributes novel understanding of the complex interplay between physiological and psychological components of RED-S from the perspective of information-rich cases. The findings suggest that system-wide educational prevention and awareness interventions are vital for athletes and support personnel, such as coaches, parents, dieticians, psychologists, and sports medicine staff.

Effects of school leadership in enhancing learners’ achievement in South African rural schools

Introduction: School leadership has increasingly been gaining attention from educational policymakers, and the entire educational society. Research has also confirmed that school principals are essential for developing and maintaining effective school systems. The role of school leadership in schools is highly complex and dynamic such that strategies are needed to change underperforming schools. This article reported on a small scale exploratory qualitative study that investigated the effects of school leadership in enhancing the learning outcomes of a cohort of schools in a rural setting in South Africa. Purpose: The purpose of the study was to analyse the role of principals in enhancing learning achievement in schools. Methodology: The study took a qualitative research approach with an interpretive epistemological and constructivist ontological perspective. Qualitative evidence was collected from six schools in the same district through semi-structured interview question with educators and school principals. Purposive sampling techniques were used to select information-rich cases from the schools and in selecting the schools. Results: Grounded in the accounts of our study participants, results from the study indicated that school principals are the cornerstones of achieving quality teaching and learning through motivating educators, training and providing distributed leadership Recommendations: From the study findings, it was recommended that there is need to improve the basic unit of the educational institution which include structural, cultural and agential conditions to enhance the effective operations of school principals. There is a need to motivate and enhance existing forms of agency in ways that expand learners’ achievement.

Qualitative study on the key elements of obesity counseling in Korean Medicine

Introduction:The increasing prevalence of obesity worldwide necessitates the provision of support for many patients. Patients with obesity appreciate receiving advice from doctors. Previous studies have qualitatively explored clinicians’ counseling for weight loss; however, this is limited to primary physicians or general practitioners working in community health centers. In contrast, Korean Medicine Doctors (KMDs) have treated patients with obesity using a holistic approach with a multicomponent approach on counseling. However, there is currently no data regarding KMDs’ consulting practices for weight loss. Therefore, the present study will explore KMDs’ experience in counseling for weight loss and describe the constituents of counseling for weight loss in Korean medicine practice.Methods:This qualitative study utilizes a phenomenological framework. The KMDs who have worked >1 year as practitioners in treating patients with obesity will be invited to describe their lived experiences of counseling patients for weight loss. Purposive and snowball sampling will be undertaken to ensure that the sample provides information-rich cases that are representative of KMDs’ experiences of counseling for weight loss. Face-to-face, individual, and semi-structured interviews will be conducted with the participants, which will be analyzed using a phenomenological method.Ethics and dissemination:Ethical approval was granted by the Human Research Ethics Committee of the Korea Institute of Oriental Medicine (I-1908/006-001). The results will be disseminated via journal articles and conference presentations.Trial registration number:Korean Clinical Trial Registry, KCT0004985.

Voices unheard: Barriers to and opportunities for small farmers’ participation in oil palm contract farming

Increasing small farmers’ participation in contract farming is a key policy directive in many developing countries as a means of achieving multiple Sustainable Development Goals (SDGs). However, only a limited number of small farmers actually participate in contract farming globally. Using the information-rich case of contract farming in oil palm cultivation in Ghana, this paper examines why small farmers choose to participate or not in contract farming. Data was collected through in-depth personal interviews and focus group sessions. We find that small farmers: (i) abstain from contract farming primarily due to unfavourable contract requirements; (ii) quit contract farming primarily because they view contract farming as an exploitative practice that lacks equity; and (iii) participate in contract farming primarily to obtain critical farm inputs and to access mainstream markets. By offering novel insights into the underlying reasons why small farmers abstain, quit, and participate in contract farming, this study will aid policymakers and contract farming corporations in formulating targeted strategies to attract and retain small farmers in contract farming. This paper broadens conceptualizations of sustainable palm oil production by integrating the voice of an overlooked, but important group of actors, small farmers. We contend that without a signficant increase in small farmers’ participation in contract farming, sustainable palm oil production will remain a distant, elusive goal.

Indian Children's Influence in Family Buying Sub-Decisions

This study has been undertaken to examine the extent to which the influence is exerted by children varies across (i) sub-decisions in family buying decisions; and (ii) child and family product in Indian context. Purposeful sampling was used for the selection of information-rich cases to permit inquiry into and understanding of the phenomenon understudy in depth. A sample consisting of 200 children residing in rural and urban areas of Delhi, capital of India was selected for this study. Based on their demographics, the final sample is believed to be representative of the population. The measuring instrument used is a structured questionnaire, guided by the research objectives and literature review. Children’s influence across family buying sub-decisions was measured by using a modified version of six-item scale developed by Talpade and Talpade (1995). The primary data are analyzed and interpreted with the help of statistical tools such as means, standard deviation, t-test, and ANOVA by using SPSS (version 16). Descriptive analysis has also been used to support the results of statistical analysis. The analysis results clearly show that Indian children exert (i) influence in family buying sub-decisions, (ii) this influence varies across sub-decisions and type of product, and (iii) influence for child product is higher than for the family product.

Disease Awareness and Treatment Experience of Patients with Chronic Obstructive Pulmonary Disease

Purpose: The purpose of this study was to explore patients’ awareness and treatment experiences with Chronic Obstructive Pulmonary Disease (COPD) through in-depth interviews. The objective was to develop data to support patients in the successful management of their illness. Methods: Purposeful sampling was used to collect information-rich cases and participants were recruited at a university hospital in Daegu, South Korea. Data collection was done through face to face in-depth individual interviews with 10 patients with COPD from November 2016 to December 2018. Interview began with open-ended questions and each interview lasted on average one hour. All interviews were audio-taped and transcribed verbatim and transcripts were analyzed using qualitative thematic analysis. The findings were verified by the participants. Results: Four themes emerged from data analysis: ‘Feeling like the disease is not my disease,’ ‘Terminology spills like a flood,’ ‘Negligent daily disease-management with relief,’ and ‘Relying on health professionals and family members hoping for healing’. Conclusion: Participants do not have a clear understanding of their illness nor feel that they are principal agents of their health and illness for treatment and disease management; instead, they depend mainly on their family members and doctors. The findings elucidated the need for increasing patients’ awareness of the illness. Nurses should develop educational support programs to help COPD patients improve their awareness of their illness and successfully manage their treatment.

The role of mobile health applications in preventing sleep-related health problems – a pilot study in the Makkah city of Saudi Arabia

ABSTRACT Healthcare is experiencing a transition from curative to preventive methods. The wide usage of mobile phones had opened the space for its infiltration across all sexes and ages in the population. This exploratory research was undertaken for Makkah region in Saudi Arabia to empower the patients with a program of physical exercise and proper sleep timings guided by mobile applications to improve sleep related health problems. The target population were people who worked in offices, shopping malls, shops, colleges, universities, business houses and hospitals and experienced sleep related sleep problems. Purposive sampling technique was used. Throughout qualitative research, it is usually used to classify and pick the information-rich cases for the finest use of available resources. Two of the significant findings in this study (statistical significance at P < 0.05) were that the sample respondents found their physical activity along with their health condition had improved after using the health applications in mobiles. Health application in mobiles were used by 51.1% respondents and they found that their physical activity had improved. The wide-ranging health applications in mobiles is definitely a breakthrough in the field of clinical practice as it can support self-monitoring and management of various sleep related health problems.

Evaluation of the Modified Naranjo Criteria for Assessing Causal Attribution of Clinical Outcome to Homeopathic Intervention as Presented in Case Reports.

The objective of this study was to establish the reliability and content validity of the "Modified Naranjo Criteria for Homeopathy-Causal Attribution Inventory" as a tool for attributing a causal relationship between the homeopathic intervention and outcome in clinical case reports. Purposive sampling was adopted for the selection of information-rich case reports using pre-defined criteria. Eligible case reports had to fulfil a minimum of nine items of the CARE Clinical Case Reporting Guideline checklist and a minimum of three of the homeopathic HOM-CASE CARE extension items. The Modified Naranjo Criteria for Homeopathy Inventory consists of 10 domains. Inter-rater agreement in the scoring of these domains was determined by calculating the percentage agreement and kappa (κ) values. A κ greater than 0.4, indicating fair agreement between raters, in conjunction with the absence of concerns regarding the face validity, was taken to indicate the validity of a given domain. Each domain was assessed by four raters for the selected case reports. Sixty case reports met the inclusion criteria. Inter-rater agreement/concordance per domain was "perfect" for domains 1 (100%, κ = 1.00) and 2 (100%, κ = 1.00); "almost perfect" for domain 8 (97.5%, κ = 0.86); "substantial" for domains 3 (96.7%, κ = 0.80) and 5 (91.1%, κ = 0.70); "moderate" for domains 4 (83.3%, κ = 0.60), 7 (67.8%, κ = 0.46) and 9 (99.2%, κ = 0.50); and "fair" for domain 10 (56.1%, κ = 0.38). For domains 6A (46.7%, κ = 0.03) and 6B (50.3%, κ = 0.18), there was "slight agreement" only. Thus, the validity of the Modified Naranjo Criteria for Homeopathy tool was established for each of its domains, except for the two that pertain to direction of cure (domains 6A and 6B). The MO: dified NAR: anjo C: riteria for H: omeopathy-Causal Attribution Inventory was identified as a valid tool for assessing the likelihood of a causal relationship between a homeopathic intervention and clinical outcome. Improved wordings for several criteria have been proposed for the assessment tool, under the new acronym "MONARCH". Further assessment of two MONARCH domains is required.

Children Displaced: Deinstitutionalisation of Child Care Institutions in Tibetan Exile Settlements in Dharamshala, India

This study assesses the present situation of the deinstitutionalisation and alternative care arrangements in exile settlements concerning various cultural and socio-structural factors. It explores how elements of social structure and culture operate to transform the residential care institutions to community-based alternative care arrangements for 10,000 young Tibetans uprooted from Tibet and presently settled in India. Their day-to-day problems of repatriation and resettlement in an unfamiliar demography with distinct ethnic values are pushing them to the margins. The dependence of these children on their exile government, the host community and the uncertainty of going back to their country makes them depressed, dependent and vulnerable to trauma and negligence. The study uses cross-sectional, descriptive, exploratory and qualitative methods. Primary data were collected through in-depth, semi-structured interviews. Open-ended questions were used for interviews in order to gain in-depth information from the respondents. Twenty-five informants were selected on a purposive basis to facilitate a focus on information-rich cases that illuminate the research questions. The selection criteria of informants apply to their professional experience of deinstitutionalisation in Tibetan settlements, professionals having experience of heading care institutions, officials of the Central Tibetan Administration, people from non-government organisations, development agencies and government officials who were a part of the interventions. Respondents from both state and non-state agencies were selected for the study to avoid bias.

Empirical evidence from a connectivist Competitive Intelligence Massive Open Online Course (CI cMOOC) proof of concept

This study proposes a competitive intelligence connectivist Massive Open Online Course (CI cMOOC) proof of concept and highlights the interactions among content, context and community to explore relevance in CI cMOOC behavior. The CI cMOOC proof of concept was empirically tested with an online purposive sampling to target a qualified audience of similar and dissimilar information-rich cases, providing evidence about content-context-community competing influence on CI knowledge. The results revealed how the CI learning community perceive the capability of a cMOOC to train foreknowledge practices, given the best match between its content and context. The findings outline that tailored learning approach of the instructor influences the CI learning community’s satisfaction with the content. The study facilitates theory development in addressing the emerging paradigm of an open intelligence approach to cMOOC collective training. Within boundaries of empirical return on experience of qualified respondents, the research framework strengthens trust in supervised interpretive judgment of CI learners confronted with anticipating competitive challenges.