Information Quality Management Research Articles

Study of the Relationships between the Dimensions of Information Quality and Knowledge Management Processes in Forensic Processes at Crimes against Life Locations

Study of the Relationships between the Dimensions of Information Quality and Knowledge Management Processes in Forensic Processes at Crimes against Life Locations

Retracted: Development of Quality Information Management System for Alumina Ceramic Tube Manufacturing Process

Retracted: Development of Quality Information Management System for Alumina Ceramic Tube Manufacturing Process

A paradigm shift toward the application of blockchain in enhancing quality information management

PurposeLack of trust and poor quality of construction deliverables have become a serious matter nowadays. This is due to the absence of a uniform and decentralized system for managing quality information. In Kuwait’s industry, many incidents have been recorded as a lack of confidence in the authenticity and integrity of the documented data in the system. This paper aims to shed the light on a framework that would tackle this matter.Design/methodology/approachA designed framework using Blockchain technology (Hyperledger Fabric) has been used to create a transparent and decentralized environment between the parties. A digitalized informative checklist referred to as “Smart Construction Inspection Checklist (SCIC)” has been initiated to enhance the poor information recorded between the parties.FindingsThe framework has provided a transparent, immutable, traceable and decentralized environment in which all parties are involved in transactions. In addition, the integration of the SCIC in the blockchain environment provided an advantage in which all the necessary criteria of inspection will be stated, checked by the consultant and validated by the client to approve the transaction. A preliminary testing has been conducted to support the proposed framework.Originality/valueThis study fulfils the gap in the state of art for further studies to practically apply the framework that will enhance the quality of information management in Kuwait’s industry.

Development of the National Policy for Quality in Healthcare for Malaysia

BackgroundQuality in healthcare is a fundamental pillar of health systems performance, leading to improved health outcomes and reduced waste. The World Health Organization recommends that countries establish a national quality policy and strategy (NQPS) to steer the provision of safe and high-performing healthcare services and foster a quality culture. This paper describes the development process and key content of Malaysia’s new 5-year National Policy for Quality in Healthcare.MethodsThe development process was managed by a technical working group led by the Institute for Health Systems Research in the Ministry of Health. Situational analysis was conducted through a multi-pronged approach, underpinned by a review of the past and present healthcare sectoral and quality plans and guided by the WHO NQPS framework. This approach involved: (i) review of quality-related policy documents, (ii) online surveys of healthcare providers and the public, (iii) key-informant facilitated discussions and (iv) mapping of existing quality improvement initiatives (QIIs). Data gathered from these approaches informed the content of the new policy. Following thematic analysis, the findings were grouped into specific domains, which were then organized into a strengths, weaknesses, opportunities, and threats (SWOT) framework. ResultsTen key areas of concern identified were (i) a people-centred holistic approach, (ii) governance for quality, (iii) resources, (iv) quality culture, (v) stakeholder engagement, (vi) health management information system, (vii) workforce competency, (viii) knowledge exchange, (ix) quality indicators and (x) monitoring and evaluation of quality activities. These led to the formulation of seven strategic priorities for the planning of improvements aimed at addressing the key areas of concern. The national definition of quality was affirmed. A total of 40 QIIs were mapped and grouped into three broad categories, namely (i) regulatory, (ii) domain-specific QIIs and (iii) Quality Improvement (QI) method.ConclusionsThe National Policy for Quality in Healthcare for Malaysia was developed through a comprehensive situational analysis using a multi-method approach that identified priorities across national, state, institutional and community levels. This evidence-informed approach led to meaningful contextual adaptation of the NQPS framework to shape the strategic direction to advance quality and achieve effective and safe outcomes for all Malaysians.

A study of user switching intention for ERP systems based on push-pull-mooring model: Focusing on the important role of information quality for users

Enterprise resource planning (ERP) systems have become indispensable within companies due to their substantial functions and benefits. With a plethora of ERP systems available in the market, management is offered a broad array of options. This paper endeavours to identify the determinants influencing the switching intention of ERP users. Utilizing a conceptual model that adapts the push-pull-mooring paradigm, we seek to construct a formation mechanism of switching intention. Through structural equation modeling conducted on data collected from 236 users, our study uncovers several key findings. The study indicates that system quality, information quality, and top management support exert considerable influence on switching intention via satisfaction. Notably, we found that user satisfaction has a negative impact on switching intention. Our analysis also reveals that alternative attractiveness significantly determines switching intention. These findings provide valuable insights for organizations and ERP vendors to better understand user behaviour and to strategically manage user retention and switching decisions.

The unusual stubble burning season of 2020 in northern India: a satellite perspective

ABSTRACT We analysed nine years (2012–2019) of fire observations from the Visible Infrared Imaging Radiometer Suite (VIIRS) onboard the Suomi-NPP satellite to assess the post-monsoon crop stubble burning activities over northern India. The 2020 fire season (September-November) was analysed extensively, and spatiotemporal trends were examined. Our analysis indicates that about 60% of post-monsoon fires occurred in the state of Punjab, followed by Madhya Pradesh (11%), Haryana (4%), and Uttar Pradesh (3%). The year 2020 saw the greatest fire activity in Punjab and across the country since 2016. Over the nine years, Punjab did not show any systematic trends in fire activities, whereas Haryana and Madhya Pradesh demonstrated an overall decreasing (45% lower in 2020 compared to the 2012–2019 mean) and increasing (185% more in 2020 compared to 2012–2019 mean) trends, respectively. The high fire occurance in the Punjab are related to high percentage of crop area with specific variety of rice, which produces high straw load and mature in shorter time. The increase in Madhya Pradesh is directly related to an increase in rice crop planting area over the years, whereas the decrease in Haryana is related to changes in crop residue management. The uncertainty analysis in this paper shows that over a given region, day-to-day variability in fire counts can have sampling biases due to changing satellite viewing geometry. Furthermore, long-term trends can also be impacted by the reduced sampling of satellite fire detections under cloudy conditions. However, large scale spatiotemporal analysis of fires in this area provides crucial and well sought-after information for crop fire control and air quality management in north India. The district level analysis for the four states signifies the critical information that satellites can provide for identifying hotspots and planning regionally focused mitigation strategies to curb pollution from crop burning fires.

Pengaruh Sistem Akuntansi Manajemen, Kualitas Informasi, dan Ketidakpastian Lingkungan Terhadap Kinerja Manajerial

This research aims to examine the influence of management accounting systems, information quality, and business environmental uncertainty on organizational performance at APERSI Association. The research hypotheses posit that management accounting systems, information quality, and business environmental uncertainty significantly affect organizational performance at APERSI Association. The study utilizes primary data in the form of respondent assessments regarding management accounting systems, information quality, business environmental uncertainty, and organizational performance. Data collection methods include questionnaires and literature reviews. The analysis using SMART PLS 4.0. The findings of the research are as follows: (1) management accounting systems have a positive and significant impact on organizational performance; (2) information quality has a positive and significant impact on organizational performance; (3) business environmental uncertainty has a positive and significant impact on organizational performance

Trust as a key element for quality communication and information management: insights into developing safe cyber-organisational sustainability

PurposeIn recent years, issues like untrusted or questionable sources of information are indisputably rampant in the digital era. The quality of information is now found to be challenging with its kind of issues, crisis and also clarity in which it requires to have a strategic scenario and practice to enhance quality assurance in order to creating safe cyber-spaces. The initiative to organise information at the organisational stage has widely emerged on the cyberspace. This paper aims to examine the insights of the element of trust in quality communication and information management to drive key performance indicator to support organisational sustainability. This approach is likely to play a significant role in enhancing critical inquiry in to issue of trust in information to ensure untainted integrity and quality assurance of the source of the information.Design/methodology/approachThe preparation of this paper used a systematic literature review according to four phases, namely, identification, assessment or examination, extraction and interpretation. This approach was selected to advance critical inquiry into the most current topic on the trust for quality of information as way of strategic communication management to achieve safe cyber-organisational sustainability. The process was made through the various sources of peer-reviewed articles including journals, book chapters, books and conference proceedings. The literature review was carried out through the search for keywords such as trust in information, strategic communication and safe cyber-organisational sustainability.FindingsThe results revealed that the trust in quality of information with its wide range of initiatives could be enhanced as an initial attempt to embrace comprehensive approach in establishing strategic communication to ensure organisational sustainability and quality assurance of safe cyber space. The result further indicated three points, which follows development of virtual interaction with information management for safe cyberspace, enhancing continued predictability assessment in digital information process and practice and developing trust in information and quality of communication for organisational sustainability.Research limitations/implicationsThis paper is expected to give an insightful value in contributing to quality measurement of the strategic communication to promote trust in quality of information. Hence, the design to expand strategic management to support digital social connections in the cyber space. As a result, the profound contribution would also lead to enhancement of organisational sustainability in the digital era, amid technological trends.Practical implicationsThe need to develop an approach to strengthen the trust in information in the digital cyberspace should focus on providing insights into the quality of information, authenticity and integrity to develop quality assurance for social connection. The awareness raising process in consolidating the trust in information has to start with exploring early social interaction in the digital age. This approach provides quality assurance to linking digital connection to develop trust in the quality of information. This would enable feedback to ensure accessibility and accuracy of quality of information dealing with critical elements relating to organisational sustainability.Originality/valueThe entire awareness in expanding the trust as information quality indicator has to be started with exploring the early social interaction in the digital age, to achieve quality basis on linking the digital connection as an attempt to build the information quality. This would give a feedback in ensuring the accessibility and accuracy of information quality together with dealing with an ultimate element to lead to the organisational longevity.

Information and Communications Technology-Based Quality Management at Sekotong 1 Private Vocational School, Lombok Barat, Indonesia

Information and Communications Technology-Based Quality Management at Sekotong 1 Private Vocational School, Lombok Barat, Indonesia

The Influence of Total Quality Management (TQM) and Characteristics of Management Accountig Information Systems on Managerial Performance

Managerial performance is one of the things that can drive the success of a company's goals. There are several things that can affect and improve managerial performance including total quality management and management accounting information systems. The application of total quality management will help the managerial role to further improve its performance so that it can be carried out properly. In addition, the existence of an available management accounting information system will support the control and decision-making process of a manager. This study aims to determine the effect of total quality management and the characteristics of management accounting information systems on managerial performance at PT. So Good Food Jakarta Branch. Application of total quality management and management accounting information systems at PT. The So Good Food Jakarta Branch has been running and is well available, but there needs to be improvement so that the implementation of total quality management and management accounting information systems can run optimally. The method in this study was to conduct a questionnaire survey with an ordinal scale form to 40 respondents from PT. So Good Food Jakarta Branch, then data processing is carried out using SEM-PLS data analysis techniques and is designed with a quantitative approach to descriptive analysis and verification. The results of this study are expected to be a solution to problems related to managerial performance at PT. So Good Food Jakarta Branch.
 The results of this study prove that: (1) total quality management has an effect on managerial performance, (2) the characteristics of management accounting information systems have an effect on managerial performance

Comprehensive study of algal blooms variation in Jiaozhou Bay based on google earth engine and deep learning

The Jiaozhou Bay ecosystem, a crucial marine ecosystem in China, has been plagued by frequent harmful algal blooms as due to deteriorating water quality and eutrophication. This study analyzed the temporal and spatial changes of harmful algal blooms in Jiaozhou Bay from 2000 to 2022 using the Floating Algae Index (FAI) calculated from MODIS (2000–2022) and Sentinel-2 (2015–2022) satellite image datasets. The calculation results of the image datasets were compared. The frequency of planktonic algal outbreaks was low and constant until 2017, but has increased annually since then. Algae blooms are most common in the summer and primarily concentrated along the bay’s coast, middle, and mouth, with obvious seasonal and spatial distribution characteristics. Several factors influencing algal outbreaks were identified, including sea surface temperature, wind speed, air pressure, dissolved oxygen, nitrogen and phosphorus ratios, chemical oxygen demand, and petroleum pollutants. Algal bloom outbreaks in Jiaozhou Bay are expected to remain high in 2023. The findings provide crucial information for water quality management and future algal outbreak prediction and prevention in Jiaozhou Bay.

Factors influencing business intelligence adoption by higher education institutions

Business intelligence (BI) has become increasingly popular among executives in various industries owing to its potential to facilitate informed decision-making. Nevertheless, its adoption is not well explored in higher education institutions (HEIs), where a large volume of data is generated. Therefore, this study aims to investigate the key drivers that underlie BI adoption in HEIs, leveraging the conceptual lens of the Technology-Organization-Environment (TOE) framework. To do so, prominent factors in TOE contexts have been gleaned from related BI literature. The study used PLS-SEM modelling to analyze quantitative data collected from 387 individuals in various management roles within HEIs in Jordan. The results showed that top management support, information culture, compatibility, organizational readiness, relative advantages, perceived Complexity, information quality, and vendor selection are significant determinants of BA in HEIs—competitive pressure, which was statistically insignificant. The results further revealed that information culture emerges as the strongest predictor, while Complexity exerts a significant negative effect on BI, demonstrating that Complexity acts as a key hurdle in BI adoption. The outcomes of this study offer valuable guidance for HEIs executives concerning the antecedents to consider for successful BI implementation.

Remote sensing identification of urban water pollution source types using hyperspectral data

Owing to accelerated urbanisation, increased pollutants have degraded urban water quality. Timely identification and control of pollution sources enable relevant departments to effectively perform water treatment and restoration. To achieve this goal, a remote sensing identification method for urban water pollution sources applicable to unmanned aerial vehicle (UAV) hyperspectral images was established. First, seven fluorescent components were obtained through three-dimensional excitation-emission matrix fluorescence spectroscopy of dissolved organic matter (DOM) combined with parallel factor analysis. Based on the hierarchical cluster analysis of the seven fluorescence components and three spectral indices, four pollution source (PS) types were determined, namely, domestic sewage, terrestrial input, agricultural and algal, and industrial wastewater sources. Second, several water colour and optical parameters, including the absorption coefficient of chromophoric DOM at 254 nm, humification index, chlorophyll-a concentration, and hue angle, were utilised to develop an identification method with a recognition accuracy exceeding 70% for the four PSs that is suitable for UAV hyperspectral data. This study demonstrated the potential of identifying PSs by combining the fluorescence characteristics of DOM with the optical properties of water, thus expanding the application of remote sensing technologies and providing more comprehensive and reliable information for urban water quality management.

Quality System, Quality User, Quality Information, and Fraud Risk Management of Telecommunication Companies

Fraud cases in Malaysia which involve internet users have been on the rise despite the preventive measures that have been established and implemented in the country. Thus, to prevent fraud, it is critical to investigate Malaysian telecommunications users' perceptions on the important elements of the quality information system for the purpose of fraud risk management. In this study, the elements which are investigated include the quality of the system (QS), the quality of the information (QI), and quality of the users (QU) for fraud risk management (FRM). An online survey was conducted by sending out a survey link to 500 Internet users; however, only 55 people (11%) responded to the survey. Reliability analysis shows that all items on QS, QI, QU, and FRM were reliable because the Cronbach’ Alpha is more than 0.900. In terms of the importance of the variables under investigation, there are positive and significant relationships between the dependent variable which is FRM and the independent variables, that is, QS, QI and QU and vice versa. There are also positive and significant relationship between the QS, QI and QU.

FACTORS INFLUENCING THE DECISION OF TOURIST BUSINESSES TO ADOPT DIGITAL MARKETING

The purpose of the current study is to investigate how the views of domestic tourists affect their propensity to adopt platforms and tools for digital marketing. On the basis of the perceived organisational E-readiness and the revised information systems success model, regression analyses were employed to evaluate the assumptions based on 375 self-administered questionnaire surveys done with tourist businesses. The selection of questionnaires was based on a convenience strategy and a stratified proportional sampling method. The results of the research indicate that user satisfaction, system quality, IT infrastructure, information quality, service quality, and top-level management support are substantially associated with the use of digital marketing platforms and tools. The results of this study have practical and policy implications for legislators, marketers, and managers as they design successful and efficient digital marketing strategies to satisfy the requirements and expectations of tourist businesses.

The effect of the relationship between integrating information systems and total quality management on company organizational performance in Vietnam

International competition has increased the importance of quality in the corporate world. The business world is more competitive than ever, with problems and pressure growing daily. Firms face challenges in maintaining and improving Organizational Performance (OP) as they strive to maintain competitive advantage. This difficulty could be convened using complete quality management principles (TQM). Numerous organizations have successfully implemented Total Quality Management using Information Systems (IS) (TQM). Many businesses have provided higher-quality goods and services because of information technology. Combining IS, and TQM is vital in increasing a company’s organizational performance. This study investigated the relationship between total quality management activities and information systems to improve organizational performance. Using 340 sample data from firms in Vietnam, the research model was constructed and evaluated to fit the Structural Equation Model analysis. The survey was carried out between March 1 and April 30, 2021. That is confirmed by the research, establishing future directions and consequences for theorists and practitioners. Quality management, information system, and organizational performance are key terms.

Sharing Quality Information in New Digital Systems: Management Considerations.

Health information technology is often assumed to improve healthcare. However, expectations of health information technology are seldomly met in full for multiple reasons. While the implementation of health information technology, is increasingly being investigated and evaluated, less attention has been paid to the preceding choices made by key people on how to share relevant information in new HIT systems. This study brings to light the central considerations exercised by key people in charge of managing the process of how to share information through locally developing new digital systems for quality information management. The multiple decisions revolved around three main considerations: user conditions and role, integration into local setup, and resources. Weighing the cost benefit balances of these perspectives are likely to influence subsequent access to and use of high-quality information in public healthcare and are therefore central to the management of effective health information technology.

High-resolution satellite observations reveal extensive algal blooms in both small and large lakes in China

Algal blooms in large lakes (such as Taihu, etc.) in China have attracted widespread concern, while the bloom patterns in small lakes (1–10 m2, accounting for 74.3% of the lakes in China) remain unknown. Using high spatiotemporal resolution Sentinel-2 MultiSpectral Instrument (MSI) observations during 2019–2021, we investigated algal blooms in 17,549 lakes in China (with surface areas ranging from 0.1 to 2398.3 km2). All the examined lakes were divided into three classes (small: <10 km2, medium: 10–100 km2, and large: >100 km2) to understand the algal bloom patterns in lakes of different sizes. The results demonstrated that the bloom phenologies and intensities of all the studied lakes exhibited pronounced latitudinal gradients. The bloom months (BMs) increased with decreasing latitude, while the bloom start months (BSms) gradually delayed with increasing latitude. The difference in bloom intensity in lakes of different sizes was not pronounced, small lakes showed comparable bloom severities as large lakes, with a median of approximately 5 BMs per year. Many small lakes (i.e., <10 km2), especially some urban lakes, which have rarely received attention, are also experiencing severe bloom problems. Driving force analysis suggested that the algal blooms were primarily influenced by temperature either on a national scale or across different lake groups. These results could provide baseline information for the water quality management of lakes in China.

Management Information Technology and Quality Service Delivery in Government Institutions

The study was aimed at establishing the impact of management information technology on quality service delivery in government institutions using Greece as a case study. Specifically, the study sought to examine the relationship between IT infrastructure management, IT support systems, and Informational products and quality service delivery respectively. A cross-sectional survey research design based on a sample size composed of different government officials in Greece government institutions was conducted. Data was collected using survey questionnaires and document review. Data was first presented, analyzed and results interpreted based on descriptive statistics for categorical data and narratives for open ended questions. The study confirmed a significant positive relationship between the different independent variables (IT infrastructure management, IT support systems, and Informational products) and the dependent variable (Quality Service delivery) (p&lt;0.001). The ANOVA results indicated that respondents had varying opinions about informational products and relatively similar information about quality service delivery in government institutions. The regression results showed that the three study variables could only predict a 34.1% change in quality service delivery in the different government institutions in Greece. Among the different predictors of service quality, control (Beta = .351, p &lt; .01) was a better predictor. The Study confirmed that there is the relationship between the different aspects of management information technology and quality service delivery in government institutions. The study recommended that government institutions should adopt new advanced tools of developing and managing information systems or technologies so as to enhance service delivery in these institutions. The study also advised more research be conducted to explore the different strategies that can be applied towards improving the robustness of management information technologies in public institutions.

Management Information System and Quality Assurance

Management Information System and Quality Assurance