Logistics Information Research Articles

Investigating the mediating effect of logistics capabilities on the relationship between logistics information sharing and logistics performance

PurposeThe purpose of this study is to investigate the impact of logistics capabilities on the relationship between information sharing (INS) and logistics performance of Sudanese industrial companies.Design/methodology/approachThis descriptive study investigates the relationship between INS and logistics performance in Sudanese industrial companies. A five-point scale questionnaire surveyed a non-probability sample of 262 logistics, supply chain and operations managers. Structural equation modeling has been used to test the relationship between the variables.FindingsThe results revealed that there is no direct positive relationship between logistics INS and logistics performance, while there is an indirect relationship through logistics capabilities. The findings confirmed that there is a positive relationship between logistics INS and logistics capabilities.Research limitations/implicationsThere are several limitations in this study. This study is limited to certain businesses and has a small sample size, which may impact the capacity to apply the findings to a broader context. The sample was based on the current manufacturing companies in Sudan, which are distinguished by certain characteristics in terms of number, business stability and other factors. Because of these factors, the findings may not accurately reflect the actual situation. Industrywise, this study focused on manufacturers, whereas logistics is based on a chain of partners and involved parties. Including them in any future investigation could lead to meaningful findings and discoveries. Furthermore, the data collection’s cross-sectional form may not comprehensively reflect the temporal dynamics of logistical activities. Future research may address these constraints by investigating the efficacy of diverse logistical capabilities in other businesses and circumstances. The construct of the variables is a single-dimension construct, which does not reflect all the practices associated with INS, logistics capabilities and logistics performance. Furthermore, there is an opportunity to explore further the impact of INS on important logistical performance metrics, such as order lead time, on-time delivery and inventory management. One potential area for future investigation is the study of logistics information-sharing technologies, specifically utilizing data analytics and machine learning. In such a context, deep insight and understanding of logistics capabilities and performance require more qualitative analysis; therefore, future research could fill this gap and provide deeper insight.Practical implicationsFor practitioners in the small and medium-sized enterprise sector in Sudan, these findings suggest enhancing their operations, particularly by investing in information-sharing technologies that improve stakeholder coordination. Actively engage supply chain partners in the logistics information system to ensure timely and accurate information flows to all. However, it’s important to be aware of potential challenges, such as the high costs and complex design of these systems and potential resistance to change within businesses. Policymakers play a crucial role in this process, as they can use these findings to establish industry-wide standards or incentives that promote the use of advanced logistical capabilities; besides that, policymakers need to invest in building genuine information channels and systems that inform the industry and clear the ambiguity.Originality/valueThis study establishes a relationship between INS and logistics performance, which will be interpreted by logistics capabilities to enhance the logistics performance of Sudanese logistic businesses in an underdeveloped context characterized by a weak logistics industry and logistics capabilities. It suggests that companies should prioritize logistics INS and investment in INS technology to enhance their logistics capabilities.

Construction of a blockchain based cold chain logistics information platform for Gannan navel oranges to enhance transparency and efficiency

As a high-value agricultural product, the cold chain logistics management of Gannan navel oranges has global significance. Especially in Africa and Europe, food safety and supply chain quality are critical issues. However, the existing Gannan navel orange logistics information management system relies on traditional databases and information systems, with insufficient data sharing and transparency, affecting the overall coordination of the supply chain and customer satisfaction. In addition, the traditional system is vulnerable to hacker attacks and malicious tampering of data by insiders, resulting in serious economic losses and reputation damage. So the blockchain platform constructed in this study improves the transparency and traceability of logistics data through the SMART-PBFT algorithm of the alliance chain, which optimizes the logistics management process, improves the quality of logistics services, and reduces operating costs. It improves the logistics efficiency and data transparency of local agricultural products, and also provides a demonstrative case for the cold chain management of other high-value agricultural products around the world, with broad application potential and reference value.

Internet Technology for Efficiency and Resilience in Ocean Transportation Supply Chain Management: A Case Study of China Ocean Shipping Group

With the global maritime transport industry has faced many challenges in recent years, such as market volatility, environmental requirements and technological upgrading. The wide application of Internet technology has changed the management mode of the marine shipping industry and brought new opportunities for its development. Taking China Ocean Shipping Group as a case study, this study aims to explore the use of Internet technology to solve the problems faced by the ocean shipping supply chain and to discuss the importance of Internet technology in the ocean shipping supply chain, its areas of application, and the changes it may bring. Currently, the main problems faced by the marine transport supply chain include human resource costs, logistics information technology level, port and route selection, and shipping market uncertainty, which seriously affect the efficiency and flexibility of marine transport and operating costs. This study discusses Internet technologies to solve practical problems and specific supply chain management measures, including supply chain efficiency, flexibility and operating costs.

ВИКОРИСТАННЯ ЕЛЕКТРОННИХ СИСТЕМ ДОКУМЕНТООБІГУ ТА ЗВІТНОСТІ ЛОГІСТИЧНИМИ КОМПАНІЯМИ УКРАЇНИ

The article explores the possibilities and ways of using information technologies for document management and electronic reporting at logistics enterprises. Theoretical approaches to understanding the goals and tasks of logistics information systems in transport technologies have been considered. The main information technology systems that change the logistics industry in modern conditions have been characterized, namely: RPA; chat bots; visualization; Artificial Intelligence; predictive analytics. The electronic technologies used for information provision in Ukrainian practice, the IT-Enterprise ERP system of JSC ‘Ukrposhta’ and the CRM system of the company ‘Epicentr K’ have been analyzed. Their characteristics and advantages of use have been defined. It have been found that the basis of the functional component of the modern information system is a single module of operations between the links of the logistics system, which determines the relationship between the functional divisions of the company (in terms of the implementation of logistics functions), intermediate links and consumers of the company’s products. The implementation of a logistics information system in the work of a logistics enterprise makes it possible: - to increase the efficiency of its work, achieve a high level of service for customers and ensure effective control; - to ensure a modern approach to the management of implementation processes and the organization of various types of events; - to monitor the efficiency of commercial operations; - to conduct an analysis of the profitability of the activity; - to increase the effectiveness of price policy, etc. The problems of the introduction of electronic document flow and reporting systems in Ukraine have been noted: - the problem of interoperability in electronic document flow; - lack of clear standards and requirements for electronic reporting, companies may hesitate to switch to this type of reporting; – constant changes in legislation and requirements can create difficulties for enterprises in implementing stable electronic reporting systems; - inconsistency of electronic reporting formats with global ones; high implementation costs; - concerns about data privacy and security can deter companies from switching to electronic reporting, especially when the security of information on the network is at stake.

Analysis of logistics information flows in the supply chain of Africa Global Logistics Burkina Faso (AGL BF)

Analysis of logistics information flows in the supply chain of Africa Global Logistics Burkina Faso (AGL BF)

Analyzing health service employees’ intention to use e-health systems in southwest Ethiopia: using UTAUT-2 model

BackgroundE-health systems have the potential to improve healthcare delivery and access to medical services in resource-constrained settings. Despite its impact, the system exhibits a low level of consumer acceptance and intention to use it. This research paper aims to analyze the intention of health service employees to use e-health systems in southwest Ethiopia using the UTAUT-2 model.MethodInstitutional-based cross-sectional studies were conducted at four referral hospitals (two private and two public) to examine the acceptance of e-health among consumers. Employees who had previous experience with diagnostic information systems and the health logistic information system were given structured questionnaires based on the UTAUT-2 model. The data were analyzed using the PLS-SEM method to identify the key factors that influence the intention to use e-health systems. The data were analyzed using SPSS version 20 and SmartPLS 3 software.ResultOut of the 400 surveyed employees, 225 (56.25%) valid questionnaires were collected. The findings indicate that three factors—effort expectancy (β = 0.276, t = 3.015, p = 0.001), habit (β = 0.309, t = 3.754, p = 0), and performance expectancy (β = 0.179, t = 1.905, p = 0.028)—had a significant positive impact on employees’ intention to use e-health systems. On the other hand, factors such as social influence, facilitating conditions, hedonic motivation, and price values did not appear as significant predictors of intention to use e-health. The study model was able to predict 63% of employees’ intentions to use e-health systems.ConclusionEffort expectancy, habit, and performance expectancy were significant predictors of employees’ intention to use e-health systems among health service employees in southwest Ethiopia. The study supports the ideas that ease of use, experience with information systems, and the role of the systems in improving job performance contribute to employees’ intention to use e-health. Policymakers and healthcare organizations in the region can use these findings to develop strategies for successful implementation and adoption of e-health systems, ultimately improving healthcare services and outcomes for the population.

Kepuasan Dan Loyalitas Pelanggan Logistik Internasional Di Indonesia: Peran Timeliness Dan Information Quality

Background – Globalization and technology advancements have driven the growth of electronic commerce (e-commerce) globally. E-commerce allows business to reach consumers worldwide. In this case, e-commerce relies on quality logistics services, particularly in terms of timeliness and quality of information. Aim – This study aims to assess the influence of timeliness and information quality on customer satisfaction and loyalty, while also examining the mediating role of customer satisfaction on customer loyalty among international logistics service providers in Indonesia. Design/ Methodology/ Approach – This research adopts a quantitative method by collecting primary data through online distribution of questionnaires. The sample consisted of 277 respondents selected through convenience sampling. Data analysis was conducted using the PLS-SEM approach with the SmartPLS3 software. Findings – This research shows that timeliness has a positive and significant impact on customer satisfaction and loyalty. Meanwhile, information quality also has a positive and significant effect on customer satisfaction, although it doesn’t significantly influence customer loyalty. However, customer satisfaction is effective in mediating the relationship between timeliness and information quality with customer loyalty. Conclusion – Timeliness and optimal quality of information in international logistics services in Indonesia can increase customer satisfaction. Moreover, information quality has the potential to build customer loyalty towards the selected logistics service provider. It should be emphasized that customer satisfaction with the timeliness and quality of information provided by logistics service providers is the key to increasing customer loyalty. Research Implication – International logistics service providers in Indonesia must focus on improving timeliness and information quality. By focusing on these areas, international logistics service providers in Indonesia can better serve their customers, increase satisfaction, and ultimately build a loyal customer base. Limitations – This research only focuses on two dimensions of logistics service quality, namely timeliness and information quality.

Drug supply management at first-level public health facilities: Case of Pyay District, Myanmar.

First-level public health facilities (PHFs) serve as primary providers of essential medicines, necessitating critical attention to drug availability and quality assurance. This study aimed to examine the status of functional areas within the drug supply chain management framework and assess the overall capability maturity at first-level PHFs. The cross-sectional study was conducted among 183 drug store sites from six townships of Pyay District. Only situational analysis was exercised to determine the existing situations. The overall capability maturity was determined according to the definitions of levels of the Capability Maturity Module Tool. 58.47% lacked formal drug supply management training, with 23.5% not undergoing performance reviews. Drug forecasting predominantly relied on a pen-paper system (91.6%) and factors like patient load (87.39%), drug consumption (85.71%), and disease prevalence (64.71%). Store site analysis revealed that 65.03% exhibited marginal capability, lacking standardized drugstores and employing unstandardized procedures. Storage practices varied, with 48.69% storing drugs conveniently and others categorizing them by drug type (32.79%) or using the first-expired-first-out system (40.98%). Approximately 42.69% reported having expired drugs. Concerning transportation costs, 37.16% incurred expenses exceeding 20,000 Kyats per time, with management staff often covering the costs. Waste management methods included burial pits (49.18%), incineration (62.84%), and sharp pits (55.19%). A majority (78.14%) used safety boxes, and 57.38% implemented a color-coded system for waste bins. The logistics management information system was entirely paper-based (100%). On average, assessments of drug quality conditions and physical damages scored 46.51% and 48.20%, respectively. The overall supply chain maturity at first-level public health facilities is at a marginal capability level (36.35%). While some basic drug supply chain management procedures were in place, they were not consistently followed, and many systems remain manual. The findings underscored significant inconsistencies in the management functions of supplied drugs, with poor adherence to Standard Operating Procedure guidelines.

Reverse logistics capabilities and supply chain performance in a developing country context

ABSTRACT Today and in the highly complex pharmaceutical industry, reverse logistics is a core capability for pharma companies that seek competitive advantages from the efficient management of returns and recalls, e.g. due to errors, expired stocks, quality-related or environmental issues, non-compliance and other consumer-related concerns. And yet in many developing countries where the pharma industry is a big part of the economy, the value of RL is not well understood. In this study, we examine the ambivalent impact of reverse logistics capabilities within the pharmaceutical supply chains in a developing country by focusing on four key reverse logistics capabilities, i.e. logistics information systems, process formalisation, flexibility, and top management support. The findings show that logistics information management systems, process formalisation, and flexibility significantly affect supply chain performance of pharmaceutical firms. However, the hierarchical regression found no significant moderating effect of top management support between reverse logistics capabilities and supply chain performance. Our subsequent discussion and implications for practice and future research are based on these findings.

Supply Chain System Optimization Model for Logistics Enterprises in the Internet of Things Era Based on Improved ECC Algorithm

In this article, a new method to optimize the supply chain system (SCS) of logistics companies in the era of Internet of Things (IoT) using an improved elliptic curve cryptography (ECC) algorithm was put forward.The focus of this research was to address the challenges faced by logistics organizations in adapting to the complexity of modern supply chains and meeting the growing demands of customers. The research aimed to improve the efficiency, security and reliability of supply chain management systems by utilizing advances in ECC algorithms.By conducting comprehensive performance tests of the proposed system, including interface testing, joggle testing, and system response time analysis, the study demonstrated the superiority of the system over traditional systems. The research findings indicated that the system based on the improved ECC algorithm outperformed traditional systems in terms of interface effectiveness, usability, and system response time. The improved ECC algorithm enhanced the security of the encryption process, making it more resistant to unauthorized access, and improved the system’s overall data processing load capacity. Additionally, the system demonstrated superior performance in managing logistics data and information, facilitating better decision-making and efficiency in logistics operations. Overall, this research contributes to the advancement of supply chain management in the IoT era by providing a practical and efficient solution for logistics enterprises to optimize their supply chain systems. The innovative application of the improved ECC algorithm offers a secure, reliable, and efficient approach to managing logistics operations, addressing the challenges posed by the complexities of modern supply chains.

Sistem Informasi Logistik PT. Atri Distribusindo Banda Aceh

The utilization of information technology at PT. Atri Distribusindo Banda Aceh is still limited, particularly in logistics management, which is conducted manually. This situation complicates administrative processes, leading to delays and a high risk of errors in inventory management. To address these issues, this study develops a computerized logistics information system using the prototyping method, PHP, and MySQL. The prototyping approach allows for iterative feedback during system development, ensuring the system meets operational needs more effectively. The system is designed to enhance data accuracy and improve workflow efficiency in logistics operations. Based on observations and analysis, the logistics information system is expected to provide accurate and timely information, ultimately supporting better decision-making within PT. Atri Distribusindo Banda Aceh.

Blockchain adoption for product freshness traceability under platform competition

ABSTRACT With the rapid development of e-commerce, a large number of online platforms specialising in fresh product have entered the market. Previous studies have rarely considered how to efficiently deliver the product’s freshness status to customers. In this paper, we establish a game model that consists of two competitive online platforms, which operate vertically differentiated fresh product on the same market. The product freshness is uncertain due to the opaque delivery process and consumers may have the risk-averse attitude, while platforms could opt to deploy blockchain to trace the product’s logistic information in real time and eliminate the consumer’s risk-averse attitude. Our finding shows that when the platform competition and the consumer’s risk-averse attitude are high, both platforms would like to adopt blockchain technology; With the moderate platform competition and the consumer’s risk-averse attitude, neither platform wants to adopt blockchain technology. Otherwise, only one platform would like to adopt blockchain technology. Moreover, when one platform deploys blockchain, the other one can free ride and become better off. Finally, we analyse consumer surplus and social welfare under different scenarios. A win-win-win situation can be achieved among platforms, consumer surplus, and social welfare when both platforms deploy blockchain technology.

Electronic Logistic Management Information System in Public Health Facilities and Its Implications for the Medicine Supply Chain in Singida District Council, Tanzania.

The effective management of the medicine supply chain is crucial for ensuring the availability of essential medicines and supplies in public health facilities. This study aimed to determine the utilization of the electronic logistic management information system (e-LMIS) in public health facilities and its implications for the medicine supply chain. A mixed methods approach, combining both quantitative and qualitative data collection methods, was used. The study included 106 healthcare providers from 35 public health facilities in Singida District. Six key informants were interviewed using a qualitative method. Of the 106 participants, 62.3% said they were somehow competent in e-LMIS utilization. In in-depth interviews, respondents underscored the system's utility for tracking stock levels, procurements, and managing orders. Staff shortages and a lack of customized training were mentioned as major challenges hindering efficiency in managing drug supplies. This study highlighted the positive impact of e-LMIS on various aspects of the medicine supply chain, including the timely submission of orders and enhanced inventory management. Sustained management support and the regular utilization of the e-LMIS system are crucial for building and maintaining competence among healthcare providers, thereby optimizing the medicine supply chain and ultimately improving healthcare delivery.

Challenges and Factors Influencing the Implementation of Green Logistics: A Case Study of Saudi Arabia

Logistics operations significantly depend on fossil fuels and non-renewable energy sources, posing challenges to environmental sustainability. Achieving a balance between environmental protection and economic efficiency is vital in logistics decision-making. The concept of green logistics aims to reduce environmental externalities by adopting sustainable practices. This research explores the adoption and utilization of green logistics technologies and information systems through a structural equation model, focusing on key factors such as environmental awareness, organizational culture, and financial considerations. The research methodology involved using a specially designed questionnaire to collect data, which was subsequently analyzed through various stages. The study selected Saudi Arabia as a case study due to its rapid development in the logistics sector and its significant CO2 emissions. Initially, a general quantitative descriptive analysis was performed on the collected responses. This was followed by more detailed analyses to uncover the finer nuances in stakeholders’ perspectives. Additionally, correlation analysis was conducted to identify significant associations between variables and to understand their potential interactions. The findings reveal high environmental awareness among stakeholders, a positive organizational culture conducive to sustainability practices, and a strong recognition of the benefits of green logistics technologies. However, there is room for improvement in technological readiness and a need for clearer government regulations and more robust policy support. Financial considerations are complex, with significant initial investments required and long-term financial benefits recognized.

Effectiveness of Logistics Information System Use and Logistics Information System Quality on User Performance through User Satisfaction

The effective use of information systems in logistics companies will assist company management in changing business growth strategies. Information system quality is a measurement that focuses on the output processed by the system. This study aims to determine the effectiveness of using the Logistics Information System and its impact on performance and user satisfaction. The research method uses a quantitative approach. The research was conducted at Puninar Logistics with a sample size of 100 employees. Data was collected through a questionnaire with a Likert scale model that had been tested. The data analysis method used is SmartPLS (Partial Least Square) 4.0. The effectiveness of the Logistics Information System cannot be separated from information systems and information technology. The presence of information technology systems has had a lot of influence on an individual/ organization, not only on individuals/ organizations, but this influence extends to business processes and organizational transactions. In addition, effectiveness is a very important concept in organizations because it is a measure of the success of the organization in achieving its goals. This means that it can be said that effectiveness is directly related to achieving goals and is the key to the success of an organization. Research on the effect of information system effectiveness on employee performance has been carried out in many previous studies, but there are inconsistencies in research results regarding this relationship. Research results such as in research show that the effectiveness of the use of information systems has a positive effect on employee performance.

Does express delivery run ahead of stock price?

Abstract We study the role of logistics information in the stock price discovery process. Using a proprietary dataset on parcel-level express delivery service records from one of the largest express service providers in China, we find that express delivery contains firm-specific information for stock pricing. A long/short portfolio of buying (selling) stocks with high (low) quarterly growth in the number of parcels sent by firms generates an 8.23 percent risk-adjusted annual return. The return predictability is more significantly driven by document, light, and business-to-business parcels, which reflects the intensity of a firm’s overall operations (rather than just sales growth), and by parcels sent to new addresses, which represents new business expansion. Echoing this return predictability, parcel growth also predicts firm growth, profitability, and earnings surprises. Finally, we provide evidence on return predictability associated with topology of logistic network identified by parcel delivery data.

The influence of online information on consumers’ channel migration behavior of fresh agricultural products

IntroductionCompliance with the latest patterns in online consumption of fresh agricultural products should prioritize the shifts in consumer behavior. This study aimed to clarify the influencing factors of consumers’ channel migration behavior of fresh agricultural products. While the migration of consumers’ consumption of fresh agricultural products to online channels is an undeniable fact, and this trend continues, literature on this topic remains limited.MethodsBased on SOR theory, and from the dual perspectives of information transmission and information reception, this study exploratively introduced the network affinity of consumers, and constructed the concept model of the influencing factors of consumers’ channel migration behavior of fresh agricultural products including information acquisition and risk perception. 416 valid questionnaires were used to conduct structural equation model analysis.ResultsThe results confirm that product information and platform information significantly affect consumers’ channel migration behavior of fresh agricultural products. Product information including feature information and price information has a positive influence on consumers’ channel migration behavior of fresh agricultural products. The same is true for such behavior and the platform information including service information and logistics information. Risk perception plays a partial mediating role in the influence of product information variables and platform information variables on consumers’ online purchasing and migration behavior of fresh agricultural products. Network affinity negatively moderates the causal relationship between product information and risk perception as well as that between platform information and risk perception. The effect is more pronounced for consumers with high network affinity than those with low network affinity.DiscussionThe study presented in this paper offers a replicable theoretical framework for future discussions on consumer channel migration behavior, and enriches the literature on consumer online consumption behavior. It is highly meaningful for further improving the online consumption stickiness, tapping the potential of online consumption and improving the circulation efficiency of fresh agricultural products in the post-pandemic era.

Research on emergency logistics information traceability model and resource optimization allocation strategies based on consortium blockchain.

In response to increasingly complex social emergencies, this study realizes the optimization of logistics information flow and resource allocation by constructing the Emergency logistics information Traceability model (ELITM-CBT) based on alliance blockchain technology. Using the decentralized, data immutable and transparent characteristics of alliance blockchain technology, this research breaks through the limitations of traditional emergency logistics models and improves the accuracy and efficiency of information management. Combined with the hybrid genetic simulated Annealing algorithm (HGASA), the improved model shows significant advantages in emergency logistics scenarios, especially in terms of total transportation time, total cost, and fairness of resource allocation. The simulation results verify the high efficiency of the model in terms of timeliness of emergency response and accuracy of resource allocation, and provide innovative theoretical support and practical scheme for the field of emergency logistics. Future research will explore more efficient consensus mechanisms, and combine big data and artificial intelligence technology to further improve the performance and adaptability of emergency logistics systems.

Optimizing Production Supply Chain With Markov Jump System for Logistics Collaboration

This study employs a novel Markov jump system model to address complexities and uncertainties in modern logistics management, particularly in supply chain logistics information networks. It introduces dynamic memory to tackle issues in traditional static networks, enabling modeling and control of this intricate system. By assessing decision node importance, a novel strategy optimization method is devised. Through information exchange and decision adjustments among cooperating nodes, the overall decision system performance is enhanced, resulting in a comprehensive logistics information coordination mechanism for production supply chains based on the Markov jump system. The research demonstrates that this approach considers node interactions and information exchange, using dynamic memory to improve system adaptability and robustness, ultimately enhancing overall decision performance and stability. This has practical value for decision support and system optimization in production supply chain logistics information networks, offering fresh insights into Markov jump system control.

APPLICATION OF INFORMATION TECHNOLOGY IN THE PRODUCTION PROCESS

Due to the strong processes of globalization and the dynamics of market changes in the conditions of fierce competition, today's leading companies are forced to constantly develop in order to ensure their efficient operation. It is modern information systems that are responsible for efficient planning and management of company resources and allow companies to expand their business. Information system implementation is a real challenge for managers, operations staff, customers and subcontractors, especially in manufacturing enterprises, so it must be carefully planned and carefully executed. In case of absence of any fixed IT solution, the company can make a decision about the creation of new and individual IT system which meets all its demands. However, such a decision can be made by large companies or groups of companies with the same or similar profile from the point of view of high costs, extended implementation time, as well as high complexity and significant risk. At the present time, there is no economic reasoning for small and medium-sized companies to create a complex IT system from zero. Only one solution is to integrate the current production system (which has been developed throughout years in another company) or system, obtained from the external supplier specialized in the separate field with ERP system that is in charge of managing the other company activities. In addition, comprehensive and actual calculation of production expenditure requires the integration of process management systems, financial systems and payroll systems. Data provided by these systems, including the cost of raw materials consumed, cost of labor force, mass media and equipment, distribution switching mechanisms, cost distribution lists and automatic accounting procedures benefit system users to precisely calculate production costs. Detailed and up-to-date information about the production process and product costs, together with complex logistics information allows us to make reasonable and rational decisions about the future activity of the company, to increase the scale of production of the most profitable products or re-organize some business processes which may lead to a deceleration in the production of low-margin products. Empirical proof shows that there are not any complicated IT solutions that enable production companies to satisfy their needs in terms of logistics, finance, accounting and production process management. Certainly this is related to the fact that even though some procedures like finance, accounting, logistics, reclamation are very alike in different companies at the cost of legal requirements, production processes are individual and peculiar for each one. Thus, it is usually difficult, possibly, to apply certain production process procedures on the available wide-spread IT software. Keywords: Information technologies, company, production process, business activity