This article reports experiences and challenges connected with Ghana’s Livelihood Empowerment Against Poverty (LEAP) programme and its implications for grant access and impacts on recipients’ well-being. Engaging with the administrative burden’s framework, we find that inadequate information; transport, timing and financial barriers to accessing payments; irregularity of payments; electronic payment difficulties; gift giving to programme administrators; and lack of access to complementary services are the key administrative challenges watering down the LEAP impacts on recipients’ well-being. We recommend establishing an appropriate information delivery system, feedback and monitoring mechanisms, providing other productivity-enhancing services to complement the LEAP grant, strengthening the local implementation structures and payment procedures and reducing travel costs and waiting time for service delivery.