Use Of Information And Communication Technologies Research Articles

Innovative Utilization of Information and Communication Technology in Hotels: Perspectives of Managers of Star-Rated Hotels in the Kumasi Metropolitan Area

Even though information and communication technology provide an important role in hotel service and aid service efficacy in customer satisfaction, little literature exists on it in the study area. The study assessed managers’ perception of innovative utilization of ICT in star-rated hotels in the Kumasi metropolitan area. Emphasis was laid on the relevance and reasons for the innovative use of ICT in hotels. A qualitative approach was adopted for the study and 50 hotel managers were sampled. Thematic analysis was used to analyze the data solicited. Results of the study established that managers were of the view that the innovative use of ICT in hotel service was relevant and reasons for which the hotels have innovatively used ICT in their service delivery were achieved. However, the innovative use of ICT in hotels may create problems such as high cost of initial investment, cost of training employees and poor employer-employee relations. The study discovered that the hotels have made good use of ICT innovatively to sustain their business. The study unearthed that hotels must be abreast with ICT use as it has become a tool for attracting guests to hotels.

The views of preschool teachers on the contribution of ICT in Environmental Education

Information and Communication Technologies (ICT) are forms of technology that enhance young children's learning and experiences. When teachers successfully integrate them as targeted tools using computers, tablets, videos, interactive whiteboards, digital games, etc., the quality of teaching and learning can be improved by providing students with an engaging and successful experience. At the same time, environmental conditions worldwide continue to deteriorate at an alarming rate due to a complex web of socio-ecological challenges such as climate change, air pollution, loss of biodiversity, etc. In order to drive transformative changes in human behaviour, it is essential to educate and inform individuals from an early age, starting with kindergarten students. Incorporating new technologies into environmental education and other subjects can spark students' interest and facilitate more effective information dissemination and learning. This study investigated the views of 105 preschool teachers on the contribution of ICT to Environmental Education. The research tool used was a questionnaire distributed to teachers via Google Forms. The research questions pertain to teachers' knowledge and opinions about ICT and EE, as well as the frequency of ICT use and media during teaching interventions. Furthermore, the factors that influence the smooth integration of ICTs into EE teaching and the results that this integration brings were investigated. The research showed that the contribution of ICT in EE positively affected the students. Those that stood out were the active participation, the increased interest, the development of teamwork and the mobilisation of the weak students. However, although the teachers pointed out some difficulties in using ICT in their teaching, such as the deficiency of material and technical infrastructure and the lack of time, they also pointed out how significant and influential the contribution of ICT in teaching Environmental Education is.

Success factors of global virtual teamwork: A social capital perspective

Global virtual teamwork has emerged as a cornerstone of collaborative teamwork in today's work landscape, characterized by cross-border collaboration using digital technologies. Although research has started to investigate the mechanisms underlying effective teamwork through information and communication technologies (ICTs), an often-neglected dimension is the pivotal social context within which this collaboration unfolds. To address this research gap, this study adopts a social capital lens on teamwork in proposing social capital as a multidimensional mediator between the usage of ICTs and team effectiveness. The research model was tested using questionnaire data from 271 technologically sensitive and aware companies in the DACH region (Germany, Austria, Switzerland). The findings reveal that using multiple ICTs alone does not suffice for effective global virtual teamwork. Therefore, this study highlights the significance of social capital for the effectiveness of global virtual teamwork, which holds significant implications for theory and practice.

Peranan Teknologi Informasi Dan Komunikasi Untuk Meningkatkan Interaksi Efektif Dalam Pembelajaran

Information and Communication Technology (ICT) plays an important role in the world of education today, especially in the learning process. This research aims to review the role of ICT in increasing effective interaction in learning through library research methods. A qualitative approach is used with a focus on analyzing relevant scientific literature from various sources such as academic journals, books, review articles, and other online sources. The results of the analysis show that ICT provides opportunities to present learning material in an interactive and interesting way, improve communication and collaboration, personalize learning, support distance learning, and increase student learning motivation. However, challenges such as limited access, teacher skills and parent involvement need to be overcome. Suggested solutions include providing adequate ICT infrastructure, training for teachers, and education for parents. By paying attention to these factors, ICT can be an effective tool for increasing interaction in learning and improving the overall quality of education. The integrity of the use of ICT in the learning process will help create a conducive and enjoyable learning environment for all students.

Investigation Effects Digital Literacy on Primary Student Attitude in Indonesia

The rapid development of technology has brought significant changes in education at all school levels. To improve the quality of learning, the utilization of Information and Communication Technology (ICT) is becoming increasingly important. This study aims to evaluate students' digital literacy profile and investigate the impact of digital literacy dimensions on students' attitudes towards using ICT for learning. This study utilized mixed methods of the sequential explanatory type, with data collected through a survey of 415 students in Malang, Indonesia. Data was collected through a questionnaire with 17 attributes representing attitude and digital literacy variables. Data analysis included descriptive statistics to assess the level of attitude and digital literacy and regression analysis to examine the influence of digital literacy on students' attitudes in utilizing ICT. In addition, semi-structured interviews with twelve participants were conducted to confirm the findings regarding the level of attitudes and digital literacy. Results from the survey and interviews showed that students' attitudes toward ICT utilization received the highest score, followed by the social-emotional, technical, and cognitive dimensions. Regression test results revealed that technical, social-emotional, and cognitive variables significantly influenced students' attitudes toward ICT.

An Evaluation of Graduate Students' Perceptions in ICT Utilization

Currently there is a gap in perception, use and access to ICT among postgraduate students at private universities. This is caused by factors related to aspects of the individual, such as gender and educational attainment. Therefore, this study was conducted to analyze postgraduate students perceived the use of and influence of ICT in their research efforts. The study used a descriptive survey design. The researcher chose 100 postgraduate students at random from each of the faculties at university to complete the survey questionnaire. To find out if the measurement tools were reliable and consistent, a reliability test was done. The results show that ICT utilization among postgraduate students is essential for their research work. However, many students are not perfect in the usage of ICT devices despite their availability in the school and their environment. Therefore, students should be encouraged to use ICT devices in their research activities. The usage of ICT would help the students to be more effective and efficient in their research activities.

A Virtual Platform Solution for Secure Sales Registration and Management in the retail sector

Background In today’s business environment, information security and availability are critical to the success of SMEs. This article presents research that addresses the challenges of security and availability of information in sales registration faced by SMEs worldwide. The main objective was to implement a virtual platform for the sales process in SMEs in San Vicente de Cañete, taking into consideration information security standards to preserve user data. Methods The development of the system was divided into five phases: Initiation, Planning, Implementation, Review and Launch. After implementation, an efficient sales process was achieved, guaranteeing the security and availability of information, and optimising management in an agile and secure manner. Results In addition, the virtual platform improves the purchasing experience by allowing the generation of reports and revenue management through a dashboard, promoting the use of information and communication technologies (ICT) in SMEs. Conclusions In conclusion, the research implemented a virtual platform for sales in SMEs, ensuring the security and availability of information. It improved management with reports and a control panel, encouraging the use of ICTs in these companies.

Unemployment, hustling, and waithood: exploring Zimbabwean urban male youth’s utilisation of ICT in soccer betting

This article explores how urban male youth in Zimbabwe have created economies of hustle and waithood through soccer betting to ensure alternative means of survival in a country facing rapid urban growth and endless economic challenges. Data were collected using a combination of ethnographic methods, including participant and non-participant observations, betting experimentation, and informal conversations. The findings show that urban male youth in Zimbabwean cities use a variety of skills in soccer betting to increase their chances of winning and earning a living through informal economic activities while waiting for employment opportunities. The findings also demonstrate the intellectual genius and streetwise resourcefulness of young people, as they incorporate research, digital, and networking competencies to decide and place their bets. The article concludes that soccer betting is not only part of Zimbabwe’s economies of hustle, leisure, and waithood but also central in influencing the adoption of ICT products and digital skills among male youths in Zimbabwe.

MOBILITY ISSUES AMONG THE ELDERLY IN KOTA KINABALU, SABAH: AN INITIAL STUDY

Ageing has become an issue of concern in developing countries such as Malaysia. Senior citizens are still able to contribute to employment, albeit with mobility demands. The purpose of this study is to explore mobility issues among the elderly. This study used a mixed-method approach. Purposive sampling survey forms were delivered to 644 people aged 60 years and above. The study interviewed three informants to support the research’s findings. Data analysis used descriptive and inferential approaches such as percentages, mean scores and cross-tabulation. The results revealed that health had become a major mobility issue. Their limited access to public transport and unfamiliarity with Information and Communication Technology (ICT) has limited their choices of transportation such as e-hailing services. Most have strong support from their families or children to reach their destinations. However, not all elderly have access to a private car and do not live with children or other family members. The challenge is to improve public transit and enhance ICT usage to meet the mobility needs of the elderly. The findings can be utilised to generate ideas for local authorities and various agencies to develop policies and strategies to satisfy the mobility needs of the elderly.

Roles of Parents and Adolescent Learners in the Use of Technology in Homeschooling

This exploratory phenomenographic research examines the varied ICT utilization experiences of Filipino homeschooling parents and their adolescents. Learning from those who have been using technology in homeschooling in light of the extensive use of blended learning in current learning delivery modes. The participants were parents and adolescents, purposively selected for their varied approaches to homeschooling to provide a rich outcome space. Data gathering ensued over five months, using open-ended phenomenographic interviews and making concept/mind maps. Transcription of data used intelligent verbatim and analysis and an iterative approach generated varied categories of description. Categories qualitatively represent different ways or roles of experiencing a phenomenon. Findings revealed that parents are consumers, filters, and instillers of values in using technology in the themes of expanding awareness on communication, facility for learning, and monitoring the consumption of the adolescent. Adolescents are consumers, learners, and seekers of their own potential with themes in communication, entertainment and gaming, access and restrictions, and homeschooling. Family dynamics categories are consumers, learners, and managers of technology with themes in communication, digital literacy, and character building. The study recommends that institutions promote digital literacy and capacity building for independent learning, that adolescents communicate their ICT needs with their parents, and that parents prepare adolescents to participate in the digital community. Keywords: ICT, education, adolescents, homeschooling, phenomenography

Rural Development in the Digital Age: Exploring Information and Communication Technology through Social Inclusion☆

AbstractApproaching the interplay between social stability and social change as a complex network of “development pathways” and the routes people and communities take as their “livelihood journeys,” this Rural Sociological Society Presidential Address explores how information and communication technologies (ICTs) influence our capabilities to choose and navigate where to go and how to get there. Access and the literacy and skills needed for effective and safe use of ICTs are increasingly influential factors for livelihoods in the so‐called digital age, impacting wellbeing and resilience. Rural‐focused social scientists can help to inform livelihood journeys, especially by asking questions about the interplay between ICTs and social inclusion to involve often‐overlooked spatial dimensions at the local and regional levels. Doing so will require dialogue, discernment, and active engagement on the topics we explore, the research methods we employ, and incorporation of the experiences, needs, and desires of rural people and places in policies and programs. As a professional association built on diverse scholarly traditions yet rooted in a shared interest for practical application for the benefit of often excluded people and places, the Rural Sociological Society has important roles to play in the digital age.

Assessing the impacts of videoconferences on domestic business flights in Brazil’s post-pandemic era

During the COVID-19 pandemic, society realized that many activities could be conducted remotely, achieving similar or superior results. Several trends were anticipated and consolidated, such as remote work and hybrid activities. In this context, the air transport market was also profoundly affected, and we are still trying to understand the size and depth of the ongoing changes. It has become crucial for airline market strategies to evaluate how the behavior of business passenger demand has changed, considering the new conditions created and the intensified use of information and communication technology (ICT) tools, particularly videoconferencing. The article aims to identify and analyze the factors that have influenced the number of domestic business flights in Braziĺs post-pandemic era, focusing on the increased use of ICT. It applied a logit model to a database collected at Congonhas Airport in São Paulo, the second busiest airport in the country and the seventh in Latin America, which operates only domestic flights and is used mainly for business trips. Findings showed that the most significant variables influencing reduced travel for work were the number of trips made, the company’s market segment, and travelers’ perceptions about how the company dealt with topics such as productivity, employee well-being, videoconference use, and airline ticket purchases. With this understanding, airlines can develop more effective advertising strategies, enhance ticket sales, and prospect customers in more promising market niches.

From home to office: dynamics of remote work frequency, boundary crossing and employee well-being

PurposeTo examine the impact of using work-related information and communication technology (ICT) during off-job hours on employees' emotional exhaustion and to elucidate the role of psychological detachment (PD) and positive work reflection (PWR). Additionally, the study investigated the influence of the frequency of remote work on this relationship.Design/methodology/approachStructural equation modeling was conducted using a three-wave online survey with 507 full-time employees consisting of 170 non-remote workers, 75, 77, 63, 61, and 61 remote workers for one to five days weekly, respectively.FindingsWork-related ICT use during off-job hours inhibited PD and encouraged PWR, exacerbating emotional exhaustion. Furthermore, remote work frequency promotes boundary crossing and moderates the relationship between PWR and emotional exhaustion.Originality/valueThis study contributes to the literature by highlighting the complex interplay between boundary crossing, coping strategies, and emotional exhaustion in remote work. It highlights the importance of fostering PD and minimizing boundary crossing to promote employees’ well-being in increasingly flexible work environments.

Transactionology of publication under reference and periodical sections using ICT and coding

Purpose. The project intends to use a qualitative approach to investigate the state and procedures of present transaction processes to pinpoint inefficiencies. Integrating ICT and coding solutions will be formulated and examined through prototyping to evaluate their feasibility and effectiveness. By concentrating on user behaviour and section-specific dynamics, the study offers a more analytical and data-driven approach to library management by leveraging Python's analytical capabilities and extracting quantitative data from transaction logs. Future funding can be directed towards required and necessary subjects by using library management's data to research trends and student requirements. This research can potentially transform library operations and ultimately enhance everyone's user experience for all.Methodology. The approach entails the utilization of ICT and programming to conduct a qualitative examination of data about the transaction aspects of publications.Results and discussion. By utilising ICT and coding, publication transaction data is consolidated efficiently in the preferred format, paving the way for advanced analytics and strategic insights with minimal human input.Conclusions. This study contributes to the examination, implementation, and consolidation of automated transaction recording across various sections of a library, with a prospective expansion towards integration with library management systems such as KOHA, Evergreen, Easylib, and Software for University Libraries (SOUL).

Relationship between ICT Usage and the Teaching of Mathematics in Secondary Schools of Kalungu District, Central Uganda

This study explored the influence of Information and Communication Technology (ICT) in teaching of mathematics in Secondary Schools of Kalungu District. The study objectives were to; (i) examine the extent to which ICT is used by Mathematics teachers, (ii) establish the effectiveness of teaching Mathematics, and (iii) examine the relationship between ICT usage and teaching of Mathematics in Secondary Schools of Kalungu District. Correlational type of design was used for the study whereby questionnaires and interview guide were used to collect data from a sample of 132 respondents. Quantitative data was analyzed using the SPSS where both inferential and descriptive techniques were used while qualitative data was summarised into themes and quotes. The study discovered that the level of ICT usage among teachers of mathematics in Kalungu District has an overall mean of 2.25 implying a moderate usage of Information Communication Technology; the effectiveness of teaching mathematics in secondary school in Kalungu District was high with an overall mean of 4.05 while the relationship between ICT usage and teaching of Mathematics in Secondary Schools of Kalungu District was not statistically significant (p = 0.373). Therefore, Formal policy guidelines for ICT usage should be put in place so that all teachers can attend in service training programmes at least once every academic year to update themselves with relevant skills for ICT usage in teaching mathematics.

Exploring the Transformative Impact of ICT Integration in the EFL Classroom

This article examines the transformative impact of Information and Communication Technology (ICT) in English as a Foreign Language (EFL) classrooms. ICT facilitates effective learning by providing access to diverse information, allowing students to relate it to their courses and engage in discussions with peers and educators. The benefits extend to EFL teachers, enabling a shift towards learner-centered approaches through multimedia resources and direct contact with English speakers around the world. The objectives of the study encompass the analysis of the transformative use of ICT in ILE classrooms, the identification of best practices and tools used by educators, and the recognition of challenges associated with this integration. The article selection process involved filtering those related to ICT in EFL classrooms, excluding those focused solely on the COVID-19 pandemic to maintain a perspective in which ICT was not the only resource available. ProQuest served as the primary database, supplemented with cross-referencing in ResearchGate, Scopus, Web of Science, and Google Scholar. The review covers articles published between 2018 and 2024, using a variety of research methodologies, including quantitative, qualitative, and mixed studies. Three key research themes emerge benefits of ICT use in EFL classrooms, challenges in ICT integration, and ICT methodologies and tools employed. In addition, frequency tables are presented detailing the distribution of articles by research topic and country.

Information Communication Technology (ICT) Integration in Teaching and Learning in Selected Rural Secondary School in Burera District, Rwanda

Studies conducted on the use of information and communication technology (ICT) in education posit its importance in all life domains, without exception to education. ICT has been a vehicle for aspiration, innovation, and quality academic achievement. This paper aimed to investigate the use of information and communication technology in the teaching and learning process at Ecole Secondaire Kagogo in Burera District, Rwanda. The study had two objectives: (1) to assess the benefits of using ICT in rural secondary schools, and (2) to examine the challenges preventing effective ICT integration in secondary schools. The study is descriptive, adopting a mixed-methods approach. Guided by the Diffusion of Innovations Theory (DOI), the study involved a population of 114 participants with a purposive sample size of 52 respondents. Data were collected through a questionnaire and interviews with teachers and school leaders. Findings revealed that ICT enables teachers to share assessments with students and deliver the lessons; helps learners engage in peer assessments and independent learning; and that school leaders use ICT to share resources. Reports identified inadequate infrastructure and a lack of professional development as barriers to the effective integration of ICT into schools. It was recommended that the required facilities, resources, and ICT gadgets be supplied for rural secondary schools so they would not still lag behind in the use of ICT in teaching and learning.

Teachers’ Views on the Integration of Information and Communication Technology in the Teaching of Slovene (First Language) in Primary School

<p style="text-align:justify">Information and Communication Technology (ICT) brings modern learning approaches, forms and methods to education, and with them new opportunities for learning and teaching. The use of ICT in the classroom motivates students, enables them to participate, provides individualisation and differentiation, interactivity, and encourages creativity and critical thinking. Teachers play a very important role in this, as they are the ones who can provide students with a stimulating learning environment, including through the use of ICT. As Slovene (first language) is the subject with the most teaching hours in public primary schools in the Republic of Slovenia, we conducted an empirical study on the views of general and subject teachers of Slovene (N = 190) on the integration of information and communication technology in teaching. Teachers’ opinions were investigated through quantitative research. We found that teachers frequently use ICT in Slovene lessons, namely for repeating and consolidating learning material and for presenting new learning material, and that ICT is used most often in frontal forms of learning. Teachers mostly use LCD projectors, computers, interactive whiteboards, e-workbooks, audio recordings and videos. We also found that teachers are moderately satisfied with the available ICT equipment and e-materials, and that they feel moderately competent when it comes to using ICT in Slovene lessons. Teachers also used ICT during the COVID-19 epidemic. We also found that there are no statistically significant differences in the use of ICT between teachers teaching Slovene according to their teaching level, age and years of service.</p>

The effect of ICT use on the classroom management in language teaching

The use of information and communication technology (ICT) is reviewed in this article. Multimedia technology is just a teaching tool that may be utilized to improve the classroom experience; the concept of bringing multimedia into the classroom is not new. The purpose of this essay was to look at the perspectives and first-hand experiences of English language teachers on how ICT affects classroom management. A case study methodology, a subset of qualitative research design, was employed in this study. ICT is heavily used in management classroom training because teaching the development of a broad range of technical, social, and conceptual skills is necessary for management. English language instructors gain from the use of ICT since it improves instruction efficiency, inspires students to learn, and simplifies classroom operations.

Is GRDP a mediating factor in enhancing local tax revenues due to ICT development in Indonesia?

Purpose: This study aims to investigate whether the Gross Regional Domestic Product (GRDP) of the information and communication sector mediates the relationship between Information and Communication Technology (ICT) development and local tax revenue enhancement across districts and municipalities in Indonesia. Design/Methodology/Approach: This study uses a quantitative approach to examine how ICT growth, access, infrastructure and utilization affect local taxes and regional levies using panel data from 2017 to 2021.The GRDP of the information and communication sector is incorporated as a crucial moderating variable. Findings: The findings reveal that the GRDP of the information and communication sector plays a vital moderating role in the relationships between ICT factors and local taxes and levies. ICT development benefits local tax systems through increased efficiency, transparency, reduced disparities and enhanced accessibility. Effective ICT infrastructure enables digital fiscal transactions, increasing revenues while improving collection efficiency and reducing income disparities among provinces. High ICT utilization supported by technological proficiency enables local governments to enhance local taxes and levies. Practical Implications: An increase in the GRDP of the information and communication sector leads to higher tax revenues for local governments, funding public services and infrastructure development. Additionally, it attracts investments from other sectors, boosting regional levies and promoting overall regional economic development. The study highlights leveraging the GRDP of this sector as a strategic factor to enhance local tax revenue and regional levies across Indonesian provinces contributing to fiscal decentralization efforts.