ABSTRACT It is no news that waste generation is on the increase, making it more problematic for governments to manage. In the global south, the informal recycling sector has become notable for its contributions to municipal waste management through resource recovery, as shown by the current body of research. However, due to the seemingly well-organised waste management system, the existence and roles of this sector in municipal solid waste management in the global north are largely under-documented. Using a community-based research methodology and applying mixed methods, we examined the roles of the informal recycling sector in municipal waste management in Vancouver, British Columbia as well as their level of participation in decision-making. Results demonstrate that the sector enhances waste diversion and recovery efforts and works in collaboration with the city government as well as other stakeholders. The study also shows that informal recyclers (locally called binners) participate in some level of decision-making processes such as the Single-Use Item Reduction Strategy; however, their participation in other key waste management decisions including the City’s Recycling Bylaw remains challenging, which significantly impacts their day-to-day survival. We, therefore, highlight the need for a transformative participatory policy/decision-making process to promote more harmonious and inclusive municipal waste management.