Influence Of Knowledge Management Research Articles

Knowledge management drivers and its results: a quantitative study in a public higher education institution

PurposeThe purpose of this study was to evaluate the influence of knowledge management (KM) drivers on perceived KM results in a public higher education institution. A structured theoretical model based on leadership, people, processes, knowledge processes, technology, learning and KM results was developed and tested.Design/methodology/approachA survey was conducted with the employees of a public higher education institution where an administrative reform was initiated. A valid sample of 257 respondents was obtained. The data were obtained from the application of a structured questionnaire based on the KM drivers and their results. A five-point Likert-type scale was used to measure respondents' answers. The main data analysis technique was structural equation modeling.FindingsThe results indicate knowledge processes, leadership and people factors have a positive and significant impact on KM results. On the other hand, organizational processes, technology and learning factors were not significant. However, the service length of servants in the institution influences the perception of knowledge drivers.Practical implicationsPublic institutions should be attentive to people with more time of service because they may have difficulties with technological advances, reorganization of processes and adaptation to new ways of sharing knowledge.Originality/valueThis study advances on the analysis of KM results in the public sector and tests the moderation effect of time of service.

La gestión del conocimiento en las actitudes y percepciones del aprendizaje en el posgrado de una universidad pública, según la espiral del conocimiento

El objetivo de este trabajo de investigación fue demostrar la influencia de la gestión del conocimiento en las actitudes y percepciones acerca del aprendizaje de los estudiantes del programa de doctorado de Ingeniería Industrial de la unidad de posgrado de una universidad pública, según el modelo de la espiral del conocimiento. Se trata de una investigación aplicada con enfoque cuantitativo, nivel explicativo y diseño cuasiexperimental con posprueba únicamente. Su población estuvo constituida por los doctorandos y una muestra censal de 22 estudiantes del programa en mención. Del total de las hipótesis específicas planteadas, dos de ellas fueron negativas; no obstante, se comprobó que utilizando una línea base menor a la propuesta inicialmente, las actitudes y percepciones acerca de la combinación e interiorización del conocimiento de los estudiantes superaron las expectativas, lo cual no implica que se haya logrado superar la línea base inicial propuesta. Por tanto, es necesario mejorar la gestión del conocimiento.

A systematic evaluation of links among corporate structure, knowledge management, and financial effectiveness in Vietnam’s banking sector

There have been a few studies that have examined the moderating importance of corporate structures in the model. Consequently, the key aim of the current research is to investigate the influences of corporate structures on financial effectiveness in banking and knowledge management, where it attempts to evaluate the moderating role of corporate structures on the relationship between knowledge management and financial effectiveness in banking. The current study is based on the population of banks and banking branches in Vietnam. It employs a survey research design and targets 500 banking institutions in Vietnam. However, only 328 appropriate institutions offered sufficiently required information for analyses. The procedures of multiple regressions are applied to statistically investigate causal associations, while the methods of hierarchical regressions were utilized to examine the moderation of corporate structure in the linkages. The research results indicate statistically significant influences of knowledge management and corporate structures on financial effectiveness in banking. More importantly, this study finds that the way corporate structures affect the relationship between knowledge management and how well banks do financially is statistically significant. The empirical findings help administrators make suitable corporate structures that better match the adoption of knowledge management in banking so that they can enjoy enhanced financial effectiveness in banking. This study adds to the literature by evaluating the moderating role of corporate structures in the association between management of knowledge and financial effectiveness in banking. These distinctions improve the field, setting it apart from other research projects.

Pengaruh Knowledge Management, Pelatihan dan Kepuasan Kerja terhadap Produktivitas Kerja pada UMKM Kampung Batik Giriloyo Kabupaten Bantul

This research aims to determine the influence of knowledge management, training and job satisfaction on work productivity in MSMEs in Batik Giriloyo Village, Bantul Regency, both partially and simultaneously. In this research, researchers used quantitative research methods. The number of batik making samples that will be taken from the UMKM Batik Village Giriloyo, Bantul Regency is 60 respondents. The data in this study was collected using a questionnaire. Data analysis using Multiple Linear Regression. The research results show that knowledge management has a negative and insignificant effect on work productivity. Training has a positive and significant effect on work productivity. Job satisfaction has a positive and significant effect on work productivity. Knowledge Management, training, and job satisfaction have a positive and simultaneous effect on work productivity.

Knowledge Management, Internal Marketing, and their effect on Organizational Performance in the Healthcare Sector: A Pilot Study

The healthcare industry in the United Arab Emirates (UAE) operates in a dynamic and complex environment, necessitating effective management strategies to ensure optimal organizational performance. In recent years, knowledge management (KM) and internal marketing (IM) have emerged as crucial factors for success in the UAE's healthcare sector. While previous research has explored the influence of KM and IM on organizational performance in various industries, there is a lack of understanding regarding their specific effects within the health sector. Given the distinctive characteristics of healthcare organizations, it is imperative to investigate the relationship between these two concepts and organizational performance in order to enhance outcomes in this important industry. This paper presents a pilot study conducted in the UAE, aiming to assess the potential impact of KM and IM on organizational performance within the health sector. The study aimed to develop a conceptual model, review the survey instrument and analyze findings.

Research on the Path of Enhancing the Serviceability of University Educational Administration Personnel Based on Knowledge Management

Background and Aim: “Educational administration service” is a key means for educational administration personnel in colleges and universities to better serve the development of school teaching affairs based on their positions. Its service level and efficiency directly affect and restrict the development of education and teaching work in colleges and universities. Therefore, improving the serviceability of educational administration personnel in colleges and universities is of practical significance. Materials and Methods: This study adopts the method of literature and questionnaire. Construct the dimensions of knowledge management of university educational administration personnel by consulting literature. To investigate the influence of knowledge management on the serviceability of university educational administration personnel, this paper analyzes the relationship between the current situation of knowledge management and the serviceability of university educational administration personnel through a questionnaire survey. Results: A variable measurement method combining multiple methods is constructed. The quantitative model of service management ability is built by combining interpersonal communication ability, organization and coordination ability, teamwork ability, professional management ability, and research expansion ability. The index system of educational administration service has been formed, which provides theoretical and practical data for more fully and systematically analyzing educational administration serviceability. The results show that the total score of knowledge management has a significant predictive effect on the total score of educational serviceability of university educational administration personnel, that is, knowledge acquisition and creation, knowledge sharing and circulation, knowledge application and transformation, knowledge protection and management, knowledge innovation and development have a promoting effect on the improvement of educational serviceability of university educational administration personnel. Conclusion: This paper reveals the multifaceted ways of influencing knowledge management on educational administration serviceability. The five dimensions of knowledge acquisition and creation, knowledge sharing and circulation, knowledge application and transformation, knowledge protection and management, knowledge innovation, and development have a direct impact on the serviceability of educational administration. This paper reveals the improvement path of educational administration serviceability and summarizes the influencing factors of knowledge management on educational administration serviceability.

The Study of the Role of Knowledge Management, Skills, and Attitudes on Employee Performance at the Department of Food Security, West Papua Province

This research aims to analyze the role and influence of Knowledge Management, Skill and Attitude simultaneously and partially on the performance of West Papua Province Food Security Service Employees. This research was conducted at the West Papua Province Food Security Service for one month, with a sample of 75 respondents. Data collection used a questionnaire and analysis used multiple linear regression. Based on the results of hypothesis testing, especially the F test, it was found that the research model consisting of knowledge management, skills and attitude has a positive and significant influence on work performance. Furthermore, based on the results of hypothesis testing, it was found that knowledge management, skills and attitude had a significant and partially positive influence on the performance of West Papua Province Food Security Service employees. Skill is the variable that has the most dominant influence on the performance of employees of the West Papua Province Food Security Service, while knowledge management and attitude are the second and third variables that influence the performance of employees of the West Papua Province Food Security Service.

Factors Affecting Knowledge Management and Its Effect on Organizational Performance with Human Capital As A Mediator

In the era of globalization and increasingly fierce competition, companies need to be able to manage and utilize the knowledge possessed by their employees effectively, This type of research is descriptive quantitative. the population is employees with the staff/supervisor level of Korean Multinational Company in Indonesia, totaling 80 employ-ees. While the sample taken in this study were employees with the staff/supervisor level at Multinational companies from South Korea in Indonesia, namely 80 people. The sam-pling method in this study was nonprobability sampling, with the data collection instrument using a questionnaire. Data analysis in this study used the Partial Least Square (PLS) ap-proach, namely Structural Equation Modeling (SEM). With the results that leadership has no influence on knowledge management, leadership has an influence on organizational performance, organizational culture has an influence on knowledge management, organi-zational culture has an influence on organizational performance, organizational structure has an influence on knowledge management, organizational structure has an influence on organizational performance, knowledge management has no influence on organizational performance, knowledge management has an influence on human capital, Human Capital is not able to mediate the influence of knowledge management on organizational perfor-mance. So it is recommended for companies to be able to provide more training or insight related to the importance of the role of knowledge management, so that employees can truly apply and implement knowledge management in their daily work.

The mediation effect of innovativeness on knowledge application and organizational innovation: Case of Tunisian companies

Today, the company is becoming more and more aware of the immense power of knowledge, the stakes of which are becoming more and more crucial. However, acquiring, developing and maintaining competitive advantage from internal resources and skills remains the overarching goal for every organization. It is for this reason that it is necessary to put in place a strategic plan for the application of knowledge. This research focuses on the efforts made by companies in terms of knowledge management processes in order to implement innovative solutions. The objective of this research is part of this perspective and aims to examine the relationship between the application of knowledge and organizational innovation by highlighting the mediating effect of innovative capabilities. To determine this relationship, a quantitative method was adopted using a total of 252 Tunisian senior managers. The results of the structural equation analysis reveal the existence of a significant influence of knowledge management on both types of technical and administrative organizational innovation.

Knowledge Management Practice and Organizational Performance in the Context of International Schools

This exploratory study delves into three private international schools' knowledge management (KM) practices amidst the Covid-19 pandemic. Utilizing Gold et al.'s KM framework, the research examines the applicability of this model in the unique industrial context of international schools and explores the potential influence of KM on organizational performance within this context. The findings highlight that teachers proficient in articulating KM processes and infrastructure perceive their schools as more successful in the international education landscape. As schools transition back to in-person learning, leaders and stakeholders are urged to evaluate their KM practices and consider targeted initiatives to cultivate specific competencies, fostering a sustainable competitive advantage and enhancing both financial and non-financial firm performance. This study's originality lies in examining KM practices in international schools during the pandemic, stimulating conversations among school leaders and stakeholders to optimize knowledge management in the post-pandemic era.

PENGARUH KNOWLEDGE MANAGEMENT DAN SELF DEVELOPMENT TERHADAP JOB SATISFACTION MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN PT PRIMA MULTI PERALATAN CABANG TPK BELAWAN

This study aims to analyze and determine the influence of knowledge management and self development on job satisfaction through organizational citizenship behavior of employees. The study used a quantitative descriptive approach with a sample of 65 employees of PT Prima Multi Peralatan Branch TPK Belawan. Data collection techniques using questionnaires and data analysis techniques using the Partial Least Square-Structural Equestion Model (PLS-SEM). The results of testing from the concept framework in the form of the influence of knowledge management on job satisfaction, the influence of self development on job satisfaction, the influence of organizational citizenship behavior on job satisfaction, the influence of knowledge management on organizational citizenship behavior, the influence of self development on organizational citizenship behavior, the influence of knowledge management on job satisfaction through organizational citizenship behavior, the influence of self development on job Satisfaction through organizational citizenship behavior, expressed as all have a positive and significant influence .

Innovation capability and risk attitude mediate the effects of knowledge management and financial literacy on MSME performance

Halal micro, small and medium enterprises (MSMEs) play an important role in the economy, supporting the rapid development of the world's halal industry. The performance of halal MSMEs is influenced by knowledge management and financial literacy. Based on knowledge-based theory, which focuses on internal factors to explain business strategies, innovation capabilities and risk attitudes can mediate the influence of knowledge management and financial literacy on the performance of halal MSMEs. Data collected using quantitative proximity from a sample of 195 owners of halal MSMEs in Malang Raya, Indonesia, was analyzed using structural equation modeling (SEM). The findings showed that knowledge management and financial literacy affect the performance of MSMEs. The innovation ability and risk attitude of MSME owners mediate the effects of knowledge management and financial literacy on the performance of MSMEs. When knowledge is managed effectively, it creates unique capabilities that contribute to improved performance through innovation, realized through innovative products, and risk attitude, realized through optimized opportunities.

The Influence Of Knowledge Management And Entrepreneurial Orientation On Business Performance Mediated By Competitive Advantage (A Study On Smes In The City Of Bandar Lampung)

Micro, Small and Medium Enterprises (MSMEs) have an important role in the economic growth of a country. The contribution of MSMEs to Indonesia's GDP experienced a depression due to the emergence of Covid-19 at the beginning of 2020. However, two years after the government declared pandemic for Indonesia, the performance of MSMEs has begun to recover from its downturn. This is shown by the increase in the contribution of MSMEs to Indonesia's GDP and employment in Indonesia. Moreover, the performance of MSMEs in Bandar Lampung City has also experienced an improvement as shown by an increase in MSME profits. This research aims to analyze the influence of knowledge management and entrepreneurial orientation on business performance in Small and Medium Enterprises (SMEs) as well as the mediating effect of competitive advantage in this relationship. This research uses a quantitative approach to draw conclusions from the proposed hypothesis. Sample was selected using the census method so that the total sample was 44 respondents who were SMEs registered in Dinas Koperasi dan UKM Kota Bandar Lampung. Data collection method uses a questionnaire and the data is analyzed using SEM-PLS with the bootstrap method. The results show that knowledge management, entrepreneurial orientation, and competitive advantage have a direct and significant influence on business performance. Furthermore, competitive advantage was also found to play a mediating role in the relationship between knowledge management and entrepreneurial orientation on business performance.

The Influence of Knowledge Management and Innovation on Firm Performance at Company X

Competition in the company increases along with walking time, accompanied by the growth in the flower amount increasingly in fast companies. For that reason, management knowledge and innovation can bring the company to its heyday because the performance provided becomes quality. This pushes the researcher to conduct a study titled "The Influence of Knowledge Management and Innovation on Firm Performance at Company X". The Type of company chosen in the research is a manufacturing company engaged in the management of goods for use by consumers. The company is located in Jakarta. The purpose of the study is to obtain knowledge about whether or not knowledge management and innovation influence Company X's firm performance. The research methods used are quantitative and descriptive, with 100 selected respondents by random sampling. Data collection techniques included spread questionnaires, interviews, and observations. The data collected was analyzed through SEM-PLS, and it is known that knowledge management and innovation have a 43% positive influence on company X's firm performance.

The impact of knowledge management on SMES’ performance during the COVID-19 pandemic: Assessing the significance of digital variables

The purpose of this study is to investigate the impact of knowledge management on the performance of small and medium-sized enterprises during the COVID-19 period in Indonesia. Furthermore, the study also highlights the role of digital variables such as digital capability, digital orientation, and digital innovation as mediating variables. A total of 247 valid responses were collected for this study through the survey conducted among managers of SMEs in Indonesia. The collected data were analyzed using Structural Equation Modeling with the Partial Least Squares approach. The study’s findings revealed several significant insights. It established the positive impact of knowledge management on digital capability, digital orientation, and digital innovation during the COVID-19 pandemic. Additionally, the study identified digital capability as a mediating factor between knowledge management and SMEs’ performance. However, the full support for the mediating roles of digital orientation and digital innovation in the relationship between knowledge management and SME performance was not confirmed, suggesting potential context-specific variations. This implies that the influence of knowledge management on SMEs’ performance is mainly channeled through digital capability. The research underscores the importance of knowledge management and digital factors in shaping SMEs’ performance, particularly in the challenging context of the COVID-19 pandemic.

The Influence of Knowledge Management on Increasing Innovation and Competitive Advantage in the Private University Sector in Kuwait

The main aim of current study is to examine the influence of knowledge management KM (Knowledge Creation, Knowledge acquisition, Knowledge sharing, Knowledge storage, Knowledge dissemination, Knowledge utilization, Knowledge retention) in increasing innovation capability IC and competitive advantage CA within private universities sector in the state of Kuwait. The study launched its aim through the aid of resource-based view theory which states that non-tangible assists of an organization help in supporting its journey to competitiveness and innovation. Through depending on quantitative methodology, a questionnaire was distributed on a sample of (303) respondents from private universities sector in the state of Kuwait. SPSS was used to deal with primary data depending on multiple regression and Pearson correlation. Results indicated the acceptance of the fact that KM has the ability to increase innovative abilities and competitive advantage within private universities sector in the state of Kuwait. Influence of KM on innovation capability appeared to be higher with a variance of 94.9% compared to competitive advantage which was also influenced by KM with a variance of 92.3%. Results also indicated that there was a correlation between variables of KM and both variables of competitive advantage and innovation capability. The highest relationship was between Knowledge sharing and Innovation Capability; whereas the highest relationship was between Knowledge storage and Competitive Advantage. Study recommended organizations should focus more on training and development in the field of knowledge storing and retaining so employees can have more awareness of how to deal with knowledge through their daily tasks.

Influence of Strategic Capability on Competitive Advantage Of Cut flowers Exporting Firms in Nairobi, Kenya

The study sought to explore the influence of strategic capabilities on competitive advantage of cut flower exporting companies in Kenya. Specific objectives of the study were: To assess the influence of human resource capability on competitive advantage of cut flower exporting companies in Kenya; To determine the influence of financial capability on competitive advantage of cut flower companies in Kenya; To establish the influence of knowledge management on competitive advantage of cut flower exporting companies in Kenya; To assess the influence of financial capability on competitive advantage of cut flower exporting companies in Kenya and to establish the influence of technological capability on competitive advantage of cut flower exporting companies in Kenya. It was anchored on the theories of Resource Based Theory (RBT); Dynamic Capability and Human Resource Theory. The target population was 228 composed of directors, marketing managers, financial officers and accountants as well as supervisors. A sample size of 70 respondents was used. The primary data was collected using a questionnaire pretested for validity and reliability. Data was analyzed using descriptive statistics and inferential statistics where data was coded and descriptive statistics generated using Statistical Packages for Social Sciences. Results were presented using, tables. The study found that human resource capabilities and knowledge management capabilities have positive and significant influence on competitive advantage of cut flower exporting companies in Kenya. Financial capability had a negative significant influence while technological capabilities had positive but insignificant influence on competitive advantage of cut flower exporting companies in Kenya. The study recommended that firms should strive to cultivate organizational capabilities. Recommendation is made to the cut flower firms’ management to come up with ways and procedure to enhance the capabilities of individual players such as the managers and subordinate staff in terms of technology, knowledge management capabilities and financial capabilities.
 Strategic Capabilities, Human Resource Capabilities, Financial Capabilities, Knowledge Management Capabilities, Technological Capabilities, Competitive Advantage

The Influence of Knowledge Management and Self-Efficacy on Employee Performance at PT Cipta Nirmala (Semen Gresik Hospital)

Human resources are the main asset in a business entity so it is very necessary to manage and develop professionalism to be able to produce superior and maximum performance. This study aims to determine the effect of knowledge management and self efficacy on employee performance at PT Cipta Nirmala (Semen Gresik Hospital). The population taken in the study were employees at PT Cipta Nirmala (Semen Gresik Hospital) in the non-health section, totaling 112 employees. The sampling technique in this study used probability sampling and used the slovin technique so that the sample used amounted to 53 respondents. This research uses quantitative methods. This research analysis method uses Partial Least Square (PLS). The conclusion in the results of this study shows that knowledge management has a significant positive effect on the performance of employees of PT Cipta Nirmala (Semen Gresik Hospital) and self efficacy has a significant positive effect on the performance of employees of PT Cipta Nirmala (Semen Gresik Hospital).

The role of competitive advantage as a mediator of knowledge management, learning orientation and innovation on the performance of batik SMEs in Bangkalan regency, Indonesia

This study examines the influence of knowledge management, learning orientation and innovation on the performance of 272 batik SMEs in Bangkalan Regency. The findings reveal that these factors significantly impact SME performance. The development of distinctive batik products with distinctive themes and a wide variety of offers in comparison to competitors serves a significant function as a mediator. Knowledge management facilitates the generation of new knowledge and ideas for product development whereas learning orientation focuses on developing employee capabilities and skills. SME innovation involves the early adoption of new products, variation development and the creation of superior offerings. This study highlights the importance of knowledge management, learning orientation and innovation in driving batik performance. It emphasizes the significance of competitive advantage in creating unique batik products and diversifying the product range to outperform competitors.

The Influence of Knowledge Management, Safety Climate, and Information Technology Capabilities on a Smart Emergency Logistics System: A Study of BDMS Emergency Services

The Influence of Knowledge Management, Safety Climate, and Information Technology Capabilities on a Smart Emergency Logistics System: A Study of BDMS Emergency Services