Abstract Issue Pertussis is a highly infectious bacterial respiratory disease, easily transmitted in closed settings, such as schools. In Portugal, 2019 was the last year with a significant number of cases (83). As pertussis usually follows epidemic cycles from 3 to 5 years, another wave is expected in 2024. Children aged 1-5 years are particularly vulnerable as they no longer benefit from maternal vaccination and have not yet received the 5-year boost recommended in the national schedule. Description of the problem In April 2024, the Cascais Public Health Unit (PHU) addressed two possible pertussis cases in preschools. A streamlined response protocol was drafted, including an online contact tracing form and task distribution among response team members, along with templates and a scripted guide for standardized communication. Results We were provided a list of close contacts for the children and staff and shared an online form. In the first case, 34 in 35 identified contacts responded to the form, while in the second case, 38 in 55. When comparing both scenarios, the average scripted call duration decreased from 10 to 6 minutes. The PHU response to the first index case took 6 hours, involving 4 physicians and 5 nurses, whereas to the second took 4 hours, involving 3 physicians and 3 nurses. However, implementation requires at least one team member with basic information technology skills to set up the system. Lessons Clear communication channels between schools and public health authorities are vital for effective outbreak management. Streamlining communication processes with online forms and scripted conversation guides improved efficiency. Centralised data collection reduced response time and resource requirements in each outbreak. Key messages • Established communication channel, standardized data collection, and streamlined protocol allow more effective outbreak management. • Centralized data collection via digital tools is particularly useful in limited human resources settings.