Jakarta Industrial Research Articles

The Effect of Social Support, Job Stress, and Job Satisfaction on Employee Mental Health in the Creative Industry in Jakarta

This study explores the impact of social support, job stress, and job satisfaction on employee mental health within Jakarta's creative industries. Employing a quantitative research design, data were collected from 200 employees using a Likert scale questionnaire. The relationships between the variables were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The findings indicate that all hypotheses are positive and significant, with job satisfaction emerging as the strongest predictor of employee mental health. Interestingly, job stress, while typically associated with negative outcomes, also showed a positive relationship with mental health in this context, suggesting a complex interaction where stress may act as a motivator. Social support, though slightly less influential, was found to significantly enhance mental well-being by providing a protective buffer against the demands of creative work. These results underscore the importance of fostering job satisfaction, managing job stress, and promoting a supportive work environment to improve mental health outcomes in Jakarta's creative industries.

The Role of Work Motivation, Workload, and Competency in Influencing Employee Performance through Job Satisfaction

In a dynamic and competitive financial industry, employee performance (performance) plays a key role in determining the success and growth of the organisation. This study aims to analyse the effect of work motivation, workload, and competency on job satisfaction, and its impact on performance in the financial industry in Jakarta. This research uses quantitative methods by distributing questionnaires to employees in the financial industry in Jakarta. The data collected was then analysed using regression analysis to test the effect of independent variables on the dependent variable. The results showed that work motivation, workload, and competency have a significant effect on job satisfaction. Furthermore, job satisfaction was also found to have a significant effect on employee performance. These findings confirm the importance of paying attention to these factors in improving employee performance in the financial industry. Organisations need to develop effective strategies and policies to increase work motivation, manage workload, and develop employee competencies. By paying attention to these factors, it is expected to increase job satisfaction and ultimately improve employee performance in the highly competitive financial industry. This study concludes that work motivation, workload, and competency have a significant effect on job satisfaction, which in turn has an impact on improving employee performance in the financial industry. The findings provide practical implications for organisations to pay attention to these factors in an effort to improve employee performance.

A Proposed Methodology For Bridging Policy And Practice To Apply Indonesian SOE Regulations In The Balanced Scorecard Model

This research aims to develop a practical methodology to bridge policy and operational practice at PT Jakarta Industrial Estate Pulogadung (JIEP) through the implementation of a modified Balanced Scorecard (BSC) framework that aligns with Indonesian State-Owned Enterprises (SOEs) regulations. The study addresses the challenge of aligning shareholder directives with daily operations, which often struggle to translate corporate KPIs into operational KPIs. The research finds that while SOEs' administrative culture ensures regulatory compliance, there remains a need for a more structured performance management approach. By integrating goal-setting, expectancy, and control theories into the modified BSC framework, the study offers an approach that aligns regulations, corporate targets, and operational goals. The methodology used is a descriptive case study involving qualitative and quantitative data collection through internal document analysis, workshop discussions, and in-depth interviews. The data were analyzed to develop and implement a strategy map and KPIs relevant to the organization's strategic objectives. The findings show that the proposed framework effectively bridges the gap between policy and practice, ensuring that SOE regulations are not only adhered to but strategically leveraged to enhance organizational performance. By adopting this framework, JIEP and other SOEs can align unit goals with corporate and governmental strategic objectives, creating a more effective and sustainable performance management system. This research makes a significant contribution to the development of performance management systems that can be implemented in other SOEs, offering substantial improvements over existing practices.

The Role of Content Marketing and Customer Experience in Increasing Customer Loyalty in the Beauty Industry in Jakarta

This study explores the role of content marketing and customer experience in enhancing customer loyalty within the beauty industry in Jakarta. Utilizing a quantitative approach, data were collected from 180 customers through a structured questionnaire employing a Likert scale ranging from 1 to 5. The analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3) to determine the relationships and i0mpact of content marketing and customer experience on customer loyalty. The results indicate a significant positive correlation between content marketing and customer experience, both of which substantially contribute to increased customer loyalty. This study highlights the importance of strategic content marketing and exceptional customer experience in fostering customer loyalty, providing valuable insights for practitioners and marketers in the beauty industry.

The Effect of Technology Integration, Work-Life Balance, and Job Stress on Employee Well-Being in the Art Industry in Jakarta

This quantitative study investigates the impact of technology integration, work-life balance, and job stress on employee well-being within the art industry in Jakarta. Through a cross-sectional survey of 150 professionals, data were collected and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS 3). The measurement model assessment confirmed the reliability and validity of the measurement instrument, while the structural model estimation revealed significant direct and indirect effects among the variables. The findings indicate that technology integration positively influences employee well-being, while work-life balance and job stress play significant roles in shaping employee welfare. These results underscore the importance of organizational strategies and interventions aimed at promoting a healthier, more supportive work environment within the art industry. The study contributes to a deeper understanding of the factors influencing employee well-being in the context of creative professions and provides valuable insights for organizational leaders, policymakers, and practitioners.

Characteristics of Fine Particulate Matter (PM2.5) Chemical Composition in the North Jakarta Industrial Area

Air pollution around industrial area has become a serious concern for both the public and local government. Thus, research on PM2.5 characterization is urgently needed. This study identifies the concentration and chemical characteristics of PM2.5 to provide an in-depth understanding of the composition of these particles around the largest industrial complex in North Jakarta. Sixty samples of PM2.5 were collected from residential sites around industrial areas in North Jakarta. Samples were collected on Teflon filters using a SuperSASS instrument during the period from February to July 2023, representing the wet and dry seasons. Mass concentrations of PM2.5, black carbon, and 19 chemical elements were determined. The average mass concentration of PM2.5 in the wet and dry seasons was 27.81±11.82 µg/m3 and 46.63±14.37 µg/m3, respectively. Although the concentration of PM2.5 was lower during the wet season, the concentrations of black carbon and certain elements did not decrease significantly. This shows that pollutants play an important role in both seasons in the study location. Sulfur is the most abundant element with the average concentration in the dry season (2,727.89 ng/m3) higher than in the wet season (1,983.18 ng/m3). The PM2.5 mass reconstruction results show that ammonium sulfate and black carbon have the largest portion of PM2.5 mass. The results are expected to be used as a scientific reference in studying air pollution problems in this region and assist in formulating air protection policies to reduce PM2.5 emissions.

Pengaruh Work From Home terhadap Job Satisfaction yang Dimediasi Work Life Balance dan Dampaknya terhadap Employee Performance Industri Perbankan di Jakarta

This study aimed to analyze the effect of work from home on job satisfaction mediated by work life balance and its impact on employee performance in the banking industry in Jakarta with the variables work from home, job satisfaction, and organizational identification as independent variables and employee performance as the dependent variable, work life balance as a mediating variable. The method used in sampling in this study was purposive sampling with a total of 200 employees as respondents. Hypothesis testing using the AMOS analysis tool. The results of testing the hypothesis in this study show that work from home has a positive effect on work life balance, work from home has a positive effect on job satisfaction, work life balance has a positive effect on job satisfaction, there is a work from home effect on job satisfaction which mediated by work life balance, job satisfaction has a positive effect on organizational identification, and organizational identification has a positive effect on employee performance. Keywords: Work From Home, Work Life Balance, Job Satisfaction and Organizational Identification, Employee Performance

THE EFFECT OF WORKPLACE INCIVILITY, PERCEIVED SUPERVISOR SUPPORT, JOB SATISFACTION ON ORGANIZATIONAL IDENTIFICATION THAT RESULTS EMPLOYEE PERFORMANCE AND TURNOVER INTENTION

Purpose: This study analyses the influence of Workplace Incivility, Perceived Supervisor Support, Job Satisfaction on Organizational Identification and its implications for Employee Performance and Turnover Intention. Theoretical Framework: Workplace incivility is related to a range of work attitudes, stress indicators, and behaviours, both for the person experiencing incivility as well as for those engaging in uncivilised behaviour. The incivility experienced is closely associated with low job satisfaction and sub-optimal employee performance, high levels of stress and burnout, and a strong desire to leave the job. Perceived supervisor support refers to the perception among employees of how much their supervisors value their contributions and care about their well-being. Design/Methodology/Approach: Determination of the sample using purposive sampling method involving employees who work in the renewable energy industry in Jakarta as many as 210 respondents. Analysis tool is Structural Equation Modeling (SEM) using AMOS version 22.0. Findings: It was found that Workplace Incivility does not affect Organizational Identification but, Perceived Supervisor Support and Job Satisfaction have an influence on Organizational Identification. The implication of Organizational Identification has an influence on Employee Performance and Turnover Intention, but Employee Performance does not affect the Turnover Intention of employees working in renewable energy in Jakarta. Research, Practical & Social Implications: From the results of this study, management can get used to the culture that superiors should pay more attention to the performance of employees. In addition, management can consider that employees are part of the company, with this, employees will be more confident in their identity in the company which will increase Organizational Identification. High Organizational Identification is proven to improve Employee Performance and reduce Turnover Intention of employees. Originality/Value: The addition of turnover intention variables is the difference between this research and the previous one. The research was conducted in renewable energy company in Jakarta, Indonesia. This is the uniqueness and originality of this research.

The Effect of Artificial Intelligence Adoption, Demand Prediction, and Production Planning on Operational Efficiency in the Textile Industry in Jakarta

This research investigates the impact of Artificial Intelligence (AI) adoption, demand prediction, and production planning on operational efficiency within the textile industry in Jakarta. A quantitative approach, employing surveys and statistical analysis, was undertaken with a diverse sample of 150 participants representing various company sizes and industry tenures. The study reveals a moderate level of AI adoption, with machine learning algorithms and predictive analytics being prevalent. While perceived benefits include improved production efficiency and enhanced quality control, challenges such as initial investment costs and the need for skilled personnel underscore the nuanced landscape of AI integration. The effectiveness of demand prediction is moderate, with traditional methods prevailing but advanced analytics demonstrating higher efficacy. Production planning strategies exhibit a positive correlation with Industry 4.0 principles, showcasing their role in enhancing operational efficiency. Participants perceive operational efficiency positively, with significant correlations identified between AI adoption, demand prediction, production planning, and perceived efficiency. Key factors contributing to operational efficiency include streamlined processes, effective resource utilization, and adaptive production planning. The findings provide actionable insights for industry stakeholders, emphasizing the importance of a holistic approach to technology adoption and strategic planning.

Analysis of Internal Communication and Job Satisfaction on Employee Loyalty and Service Quality at Import Companies in Jakarta

This study investigates the relationship between internal communication, job satisfaction, employee loyalty, and service quality in a Jakarta-based import company. Through quantitative analysis involving 150 employees, this study used Structural Equation Modeling (SEM-PLS) to examine the relationships among these key variables. The findings show a significant positive relationship, indicating that effective internal communication and increased job satisfaction positively influence service quality and employee loyalty. The results of this study carry implications for organizational strategies in fostering a conducive work environment, increasing employee satisfaction, and ultimately improving service quality in the context of the import industry in Jakarta.

Analysis of the Effect of Transformational Leadership, Job Satisfaction, and Employee Engagement on Company Performance: A Study on Manufacturing Industry in Jakarta

This research investigates the dynamic interplay between transformational leadership, job satisfaction, employee engagement, and company performance within the manufacturing industry in Jakarta. A comprehensive quantitative analysis involving a sample of 250 participants reveals crucial insights into the relationships among these key variables. The results highlight the significant and positive impact of transformational leadership, job satisfaction, and employee engagement on company performance. The study employs structural equation modeling to assess the measurement and structural models, providing a robust foundation for understanding the complex organizational dynamics in the context of Jakarta's manufacturing sector. The findings contribute to both theoretical frameworks and practical implications for organizational leaders, fostering a deeper understanding of the factors that drive success in this industry.

Fenomena kepatuhan pajak sistem self assessment selama pandemi COVID-19 di UPPPD Kecamatan Taman Sari

The implementation of Large-Scale Social Restrictions as known as PSBB by the Central Government and the Provincial Government of DKI Jakarta during the Covid-19 Pandemic finally brought a very bad risk, especially the entertainment industry in Jakarta. This study aims to find out how the attitude of the tax authorities in collecting entertainment taxes during the Covid-19 pandemic. The location of the research was carried out at the Regional Tax Collection Service Unit, Taman Sari District. This research is a qualitative research using a phenomenological approach. The phenomenological approach was chosen to find out the experience and point of view of the tax authorities in dealing with the entertainment industry organizers. The results show that the persuasive approach is one of the alternative efforts in maximizing tax revenue with a self-assessment system such as the entertainment tax during the Covid-19 pandemic. In addition, tax policies in the form of stimulus such as relaxation of payments and reduction of tax sanctions are also needed so that taxpayers are willing to pay taxes due and tax arrears.

Stakeholders’ Attitude in Implementing Cleaner Production: Case of The Pharmaceutical Industry in Jakarta

The medicines production process in the pharmaceutical industry, especially in herbal medicines, impacts natural resources and environmental pollution. Implementing cleaner production (CP) can be a profitable solution for companies. Stakeholders’ attitudes toward implementing CP are needed to achieve a sustainable pharmaceutical industry. This research was conducted at the Company X, a pharmaceutical industry that produces herbal medicines located in DKI Jakarta Province. This research aims to identify and analyze stakeholder attitudes toward CP as assessed based on knowledge, responses, and practices through a questionnaire. The sample was conducted on 122 stakeholders participating in production and environmental management activities, including the Manager, Supervisor, and Staff. The results show that all stakeholders’ knowledge, responses, and practices have a good average criteria. The most significant number of stakeholders who were respondents were production staff at 37.7%. From the results of this research, it is hoped that all respondents will know the herbal medicine production process and implement CP at Company X.

BRYOPHYTE DIVERSITY AND ATMOSPHERIC POLLUTION IN A RESIDENTIAL AREA AND AN INDUSTRIAL URBAN FOREST IN JAKARTA, INDONESIA

Bryophytes are nonvascular plants that have simple structures that are sensitive to environmental changes, and they can, therefore be used as indicators of air quality. The presence of bryophytes in disturbed urban ecosystems, such as residential and industrial areas, indicates that their structures have adapted to survive in such areas. The objective of this study was to compare the bryophyte diversity and air quality indices between a residential area and an industrial area in Jakarta. The research was conducted in the Bona Indah residential area in South Jakarta and the Jakarta Industrial Estate Pulogadung (JEIP) urban forest. Sampling was carried out using the transect method in the residential area and the quadratic method in the urban forest on three different substrates, namely rocks or concrete, soil and tree trunks. The percentage of the epiphytic bryophyte cover was measured using a 10 × 10 cm subplot. Voucher specimens were stored at the Herbarium UI DEP and Herbarium IPB. Twenty-one species of moss and three species of liverwort were found in the two locations. Bryophytes were found on all the substrates in the residential area, but in the urban forest, they were found only on tree trunks and rock/cement substrates. Based on the Shannon–Wiener Index, although both locations had moderate bryophyte diversity, the residential area’s bryophyte diversity was higher than that of the urban forest. The index of atmospheric purity in the residential area was 4.3, indicating a high level of pollution, and it was 0.3 in the urban forest, showing that it was also very polluted.

ANALISA MITIGASI EMISI KARBON SERTA KEEKONOMIAN PEMBANGKIT LISTRIK TENAGA SURYA (PLTS) ATAP ON GRID 463,25 kWp DI PERUSAHAAN FARMASI PADA KAWASAN PT JAKARTA INDUSTRIAL ESTATE PULOGADUNG, JAKARTA TIMUR

According to the Directorate General of EBTKE, Indonesia has a great deal of untapped potential for PLTS development because the equator passes through the country. Furthermore, the use of PLTS can mitigate the negative effects of carbon emissions caused by conventional power plants' reliance on coal. This research aims to quantify the savings in carbon emissions from PLTS deployment and to conduct an economic analysis of PLTS deployment by considering its Life Cycle Cost (LCC), Levelized Cost of Energy (LCoE), Net Present Value (NPV), and Payback Period (PBP). Profitability Index (PI) and Internal Rate of Return (IRR) for a pharmaceutical firm located in East Jakarta's PT Jakarta Industrial Estate Pulo Gadung. The results of the analysis that has been carried out obtain a total reduction in carbon emissions due to the use of PLTS when compared to JAMALI's electricity carbon emissions of 479.4 tons CO2eq in a year. The use of PLTS affects savings in paying electricity bills of IDR 591,145,354.06 each year and from the economic analysis using the methods (LCC, (LCoE), (NPV), (PBP), (IRR), and (PI) it is obtained that the feasibility The investment in PLTS development in this company is considered feasible.

EMPLOYMENT ADJUSTMENT AND LEADERSHIP CAPABILITY DURING A PANDEMIC COVID-19 AND ITS IMPLICATIONS FOR HUMAN RESOURCE MANAGEMENT IN INDUSTRY IN JAKARTA

The performance of industrial human resources is an indicator of whether the production process of industrial workers in an industrial project is good or bad. In an effort to improve performance, work experience is needed. Work experience reflects proficiency in the knowledge and skills possessed by a workforce in a job that can be measured from the years of service and the type of work carried out by the workforce. This study aims to identify, analyze and demonstrate empirically the effect of job adjustment, leadership ability on human resource management in industry in Jakarta. This research was conducted with quantitative research methods. The population of this study are employees or employees of several industrial companies in Jakarta. Data collection techniques by observation, literature study, interviews and questionnaires. The final conclusion of this paper is that there is an effect of employment adjustment on human resource management. So, with large-scale social restrictions, with the stipulation of work from home, massive layoffs do not affect HR management policies. Furthermore, we know that there is an influence of leadership on human resource management. Where a leader has primary responsibility for the business, acting as a change maker for the organization Keywords: Employment Adjustment; Leadership Ability; Human Resource Management; Covid-19

Analysis of Factors Affecting Investment Decisions and its Implications on Organizational Performance

Investment refers to the act of allocating capital with the expectation of generating a rate of return in the future. The process of making investment decisions entails a cognitive assessment that involves choosing one alternative from a range of options based on available information. Given the highly competitive global business environment, investors are compelled to thoroughly study and develop their intuition to make informed investment choices. The objective of this study is to analyze the determinants influencing Investment Decisions, which are proxied by Financial Literacy, Financial Behavior, Risk Perception, and Overconfidence, and their implications on Organizational Performance. The selection of research subjects in the Jakarta Industrial Estate Pulogadung area is based on the Government's plan to relocate to Subang, West Java. The study employs primary quantitative data collected through non-probability sampling and purposive sampling methods, and utilizes Structural Equation Model - Partial Least Square (SEM-PLS) analysis with SmartPLS 4 software. The findings of the analysis reveal that Financial Literacy have negative effect on Investment Decisions. Conversely, Financial Behavior, Risk Perception, and Overconfidence have positive effect on Investment Decisions. Additionally, Risk Perception have positive effect on Organizational Performance. However, Financial Literacy, Financial Behavior, Overconfidence, and Investment Decisions have no effect on Organizational Performance. Consequently, it can be inferred that all factors influencing investment decisions have the capacity to influence organizational performance, an organization's overall performance cannot be solely attributed to its investment decisions, as other factors also come into play

Food Waste Management Challenges and Strategies in The Hotel Industry in Jakarta

This study aims to analyze the management of food waste in the hotel sector with a focus on reducing the amount of food waste produced. The research method used is a qualitative method with the Miles and Huberman Model approach. Primary data was obtained through in-depth interviews with 22 respondents from FnB hospitality practitioners, experts, customers, and Foodbank institutions, using a purposive sampling technique. The results show that food processing in the hotel sector is carried out efficiently, but there are differences in the number of food waste per customer. Challenges in Food Waste Management (FWM) include unpredictable sales fluctuations, lack of customer awareness, and food wastage. Effective strategies to reduce food waste involve inventory management, employee training, customer education, and collaboration with Foodbank institutions. FWM has significant economic, social, and environmental impacts. FWM has direct links to the three Sustainable Development Goals (SDG 2, SDG 12, and SDG 13) on eradicating hunger, responsible consumption and production, and climate action. Managerial implications for hotels based on these conclusions include implementing an effective monitoring and reporting system related to FWM, collaboration with Food Rescue agencies, and encouraging customer participation through education and incentives. To reduce food waste and support sustainable development goals.

Proposed Marketing Strategy for Dairy-Free Coffee Shop in Jakarta (Case Study: Mad For Coffee)

The coffee industry in Jakarta is a thriving and dynamic market, with a large number of coffee shops, cafes, and restaurants serving various types of coffee and snacks. After the COVID-19 pandemic, the plant-based lifestyle is becoming increasingly popular in Jakarta. More and more people in Jakarta are choosing to adopt a plant-based lifestyle, either for ethical, health, or environmental reasons. Along with that, the market opportunity for dairy-free coffee shops in Jakarta is significant and growing. Many consumers in Jakarta are looking for healthier, more sustainable, and ethical food options, and dairy-free coffee shops cater to these needs. Mad for Coffee is one of the players in the coffee shop business, with their unique selling proposition as a dairy-free coffee shop. It is owned by one of the famous influencers in Indonesia, who is a vegetarian and also has a vegan community. With a huge number of competitors, Mad for Coffee needs to increase their market awareness and sales to make the business sustain for a long period of time. Based on the external analysis, the author found the coffee industry has intense competition. Competitors not only come from other dairy-free coffee shops, but also from regular coffee shops because they also provide a variety of dairy-free milk options. Moreover, from the internal factor, Mad for Coffee are not utilizing the power of their famous owner and their friends to help promote or to build partnerships or to collaborate with their coffee shop. From internal and external analysis in Mad for Coffee, then the author obtained SWOT analysis. From SWOT analysis, the author found that Mad for Coffee lacks marketing programs such as special discounts or loyalty programs to retain customers. Also, their social media contents are not really exposing their products and their strong branding as a dairy-free coffee shop. From matrix TOWS analysis, the author proposed several alternative marketing strategies that can be implemented by Mad for Coffee. Those alternatives are improving promotion by representing several strong points on Mad for Coffee and ads placement in social media, collaborating with influencers, community and media, developing loyalty programs and product promotion, and improving facilities and human resources in Mad for Coffee.

ANALISIS UNJUK KERJA PEMBANGKIT LISTRIK TENAGA SURYA (PLTS) ATAP ON-GRID 463,25 kWp DI PERUSAHAAN FARMASI PADA KAWASAN PT JAKARTA INDUSTRIAL ESTATE PULOGADUNG, JAKARTA TIMUR

The number of PLTS installed on factory rooftops is growing. In Indonesia, the Directorate General of New, Renewable Energy estimates a total renewable energy potential of 442 GW, with solar energy holding the greatest potential. The performance of the PLTS system needs to be considered to ensure good performance in generating electricity. This research focuses on the rooftop on-grid PLTS system in a Pharmaceutical Company located in the PT Jakarta Industrial Estate Pulo Gadung area, with a capacity of 463.25 kWp. Electricity generation potential is modeled using PVSyst software for examination of the PLTS system's performance. For the period of one year, from November 2021 through October 2022, the PLTS system's performance characteristics are determined. These include the Yield Factor (Yf), Reference Yield (Yr), Performance Ratio (PR), and Capacity Utilization Factor (CUF). According to the model, the 463.25 kWp on-grid rooftop PLTS system may generate up to 629,550 kWh of power each year. The values of the PLTS system performance parameters are as follows: Yield Factor (Yf) is 1,358.99 kWh/kWp, Reference Yield (Yr) is 1,730.6 kWh/kW, Performance Ratio (PR) is 78.56%, and Capacity Utilization Factor (CUF) is 15.73%. Meanwhile, the actual electricity production for one year is 570,724.82 kWh, with the following performance parameters for the PLTS system: Yield Factor (Yf) is 1,232 kWh/kWp, Reference Yield (Yr) is 1,642.85 kWh/kW, Performance Ratio (PR) is 76.12%, and Capacity Utilization Factor (CUF) is 14.26%. There is a difference between the PVSyst software simulation and the actual results, which are 58,825.18 kWh, 126.98 kWh/kWp, 87.75 kWh/kW, 2.44%, and 1.47% respectively.