Industrial Service Sector Research Articles

Penerapan Akuntansi Persediaan Pada PT Hutama Neala Di Surabaya

The development of companies in Indonesia has entered the era of globalization which is marked by increasing competition between business actors operating in various business fields, both in the trade and industrial services sector which is experiencing an increase in business activities. Every company, whether engaged in trading or manufacturing, generally aims to make a profit. Apart from these goals, the company must also maintain business continuity and growth so that the company can run well and develop. In an effort to achieve this goal, the company must be able to operate smoothly and be able to combine all existing resources, so that it can achieve optimal results and profit levels. One resource that plays an important role in achieving company goals is inventory. This is because most of the company's activities are related to inventory. Inventory is a current asset that has quite a high risk in the company's activities if it is not paid proper attention. The risks that may arise can be in the form of physical risks or financial risks. For example, from a physical perspective, namely if there is fraud regarding inventory in the warehouse due to lack of supervision and damage to goods occurs which results in disappointed consumers. And from a financial perspective, that is if an error occurs in recording which results in a company loss in the accounting period.

Systematic Literature Review: Analisis Implementasi Manajemen Risiko TI Menggunakan Framework COBIT di Sektor Industri Jasa

The use of Information Technology (IT) is an important part of all business activities, especially in the service sector. It is important to ensure the security, availability and integrity of their systems. The impact of failure in IT Risk Management greatly influences success. The implementation of IT Risk Management is needed to be able to help companies in the event of losses. In its use, a framework is needed that functions to identify, evaluate and manage existing risks. Therefore, this research will show the COBIT framework that is suitable for managing existing risk management. This research was carried out using the Systematic Literature Review method which started from the stages of formulating research questions, literature search, literature selection, data extraction and discussion aimed at answering Research Questions. In this research, 25 articles were found which were used as literature sources. The research results show that COBIT 2019 is the version of COBIT most often used in IT Risk Management in the industrial service sectors. In implementing COBIT, companies face various challenges such as lack of in-depth understanding of COBIT, lack of work process documentation and lack of operational standards for risk control and incompatibility of IT strategy with company strategy. This research also found that there are 8 points of COBIT implementation strategy to help service industry companies achieve organizational goals more effectively and efficiently through IT risk management.

Achieving Social IT Alignment through the Orchestration of IT Assets: An Interpretive Case Study

ABSTRACT Adopting a qualitative approach, this exploratory case study analyzes the path to social IT alignment (SITA) of a small and medium-sized enterprise (SME) that operates in the industrial services sector and is engaged in an organizational IT-enabled transformation. Based on three mechanisms, namely allocating, structuring, and coordinating IT resources, the findings of this study illuminate how a small, yet collaborative organization may achieve SITA through IT asset orchestration mechanisms that are better understood and managed.

The complementarity of IT and HRM capabilities for competitive performance: a configurational analysis of manufacturing and industrial service SMEs

ABSTRACTBuilding on the resource-based view (RBV) perspective, we analyse the combined effects of two highly-valued organizational resources, namely information technology (IT) capabilities and human resource management (HRM) capabilities, on the competitive performance of small and medium-sized enterprises (SMEs). Three resource configurations are derived from data on 227 SMEs (121 from the manufacturing sector and 106 from the industrial services sector) through a cluster analysis. These resource configurations are labelled IT Capabilities-dominant Configuration (ITC), e-Business Capabilities-dominant Configuration (e-BC), and HRM Capabilities-dominant Configuration (HRC). This last configuration is the best-performing, followed by the e-BC, with the ITC as the worst-performing. The results also show that manufacturing and service firms are very unevenly distributed within HRC and ITC configurations, suggesting notable differences between the two sectors regarding their respective IT and non-IT capability-building. The fact that service SMEs are overwhelmingly represented (93%) in the worst-performing configuration and completely absent (0%) in the most effective configuration while displaying the strongest IT infrastructure capabilities confirms that the IT productivity paradox is aggravated in service SMEs and calls for further research on this issue.

Developing Service Industry to Solve Environment Conflict: A Case of Yuyang District, China

This paper is to explain the mode of developing service industry to fight against environmental conflicts. Yuyang District of Yulin City, Shaanxi Province is chosen as a case, which faces both economic development task and environment protection task. Based on literature review, field studies have been done in Yuyang, focusing on how to develop modern service industry. Obvious problems are identified in terms of applying service industry to help solve environmental conflict. It is found that service industry, both industrial service sector and consumption service sector can help Yuyang out of problems of environment pollution at the same time of economic growth.

The adoption of strategic pricing by industrial service firms

Purpose – The purpose of this paper is to measure the extent to which selected contextual variables have an impact on the adoption of strategic pricing by industrial service firms, and determine the effect of the adoption of strategic pricing on company performance. Design/methodology/approach – Data were collected from 154 industrial service firms operating in four different service sectors through a mail survey. Moreover, qualitative research through 20 in-depth interviews was carried out. Findings – The study’s main findings indicate that market orientation along with a leading position in the market and market growth boost the development of strategic pricing. On the other hand, technological and market turbulence hinder this development, while the overall impact of turbulence is reduced in market-oriented firms. Finally, a positive impact of strategic pricing on company performance was found. Research limitations/implications – The adoption of strategic pricing requires attention to a variety of factors, while this adoption can improve both qualitative and quantitative aspects of the company’s performance. The significance of these findings notwithstanding, the context of the study does limit generalization of its findings to other industrial service sectors and national contexts. Originality/value – The current study represents one of the first attempts to empirically examine the aforementioned topics in an industrial service context.

Internationalization capabilities of SMEs: A comparative study of the manufacturing and industrial service sectors

Nowadays, the global economy requires developed countries to undergo industrial restructuring. In this context, industrial small- and medium-sized enterprises (SMEs) need to collaborate with the service sector to enhance their competitiveness and strategic capabilities. Indeed, industrial service SMEs have been the object of particular attention from governments since these enterprises have become a key element for manufacturing and innovation networks in developed countries. However, these firms, as well as the manufacturing SMEs they serve, now face the challenge to internationalize. This paper addresses the of the strategic capabilities required by SMEs in general, and manufacturing and industrial service SMEs in particular, to internationalize, as well as the effect of these capabilities on their export performance. These strategic capabilities are presented in a research model, which relates human resources (HR), product development capabilities and market development capabilities to export performance. In testing this model with a sample of 347 Canadian and French SMEs, similarities and differences between the two types of SMEs are highlighted.

Managing in conflict: How actors distribute conflict in an industrial network

IMP researchers have examined conflict as a threat to established business relationships and commercial exchanges, drawing on theories and concepts developed in organization studies. We examine cases of conflict in relationships from the oil and gas industry's service sector, focusing on conflicts of interest and resources, and conflict as experienced by actors. Through a comparative case study design, we propose an explanation of how actors manage conflict and manage in conflict given that they tend to value and maintain relationships beyond episodes of exchange. We consider conflicts in relationships from a network perspective, showing that actors experienced these while adapting to changes in their business setting, modifying their roles in that network. By identifying conflict with the organizing forms of relationship and network, we show how actors formulate conflict through pursuing and combining a number of strategies, distributing the conflict across an enlarged network.

Access control for semantic data federations in industrial product-lifecycle management

Information integration across company borders becomes increasingly important for the success of product lifecycle management in industry and complex supply chains. Semantic technologies are about to play a crucial role in this integrative process. However, cross-company data exchange requires mechanisms to enable fine-grained access control definition and enforcement, preventing unauthorized leakage of confidential data across company borders. Currently available semantic repositories are not sufficiently equipped to satisfy this important requirement. This paper presents an infrastructure for controlled sharing of semantic data between cooperating business partners. First, we motivate the need for access control in semantic data federations by a case study in the industrial service sector. Furthermore, we present an architecture for controlling access to semantic repositories that is based on our newly developed SemForce security service. Finally, we show the practical feasibility of this architecture by an implementation and several performance experiments.

Digital Technology, Integrated Disciplines Driving Changes in Service Sector

Evolving deepwater operations, the emergence of unconventional plays such as shale, and the increasing digitization of the oil field are driving the evolution of the oil and gas industry service sector and changing the way service companies posture themselves in the global market. “Back in the 1970s and 1980s, service companies were very specialized,” said John B. Parry, principal energy analyst with the consultancy IHS Herold. “What you have been seeing is a merger of a lot of these disciplines.” Merger and acquisition (M&A) activity in the service sector was robust last year with takeovers involving several venerable names, including Smith International, BJ Services, and Boots & Coots. Contributing to this trend are operators that like to have a “one-stop-shop” business experience on big projects—to be provided with as many services as possible from one company, Parry said. And service companies are learning from and growing through their acquisitions, he added. “Even Schlumberger is going to learn from Smith. Baker was a huge supplier of services downhole, but they did not have a workover. So now, they have BJ. It makes them stronger financially, and reduces their risk in any one given area,” Parry said. Minimizing Risk Service companies are growing larger to share more risk, and to have more discipline and technology to minimize risk, Parry said. Current merger and acquisition trends in the service sector reflect the increasing need for integrated service disciplines, consolidated geographical operations and fortified financial posturing. For example, a service company that only specialized in Gulf of Mexico jackup rigs would be in big trouble right now because of the recent drilling moratorium, so a geographical balance is important just as is diversity in service, he said. An IHS Herold report titled “Review on the Oil Field Services Sector” predicts a healthier growth outlook for oil and gas service companies this year after being hard hit by the Gulf of Mexico drilling moratorium in 2010. The review compared oil company financial performance against performance for service companies and off-shore drilling contractors. The service sector still faces challenges. Even with the moratorium lifted, the return to drilling has been slow, which has fed a decline in rig utilization rates while new-build rigs continue to enter a sluggish market, the report said. And the service sector is facing some of the same issues as operators. “The industry will be challenged by more remote operations, deeper waters, more difficult logistics, increasingly complex geological settings, and greater degrees of temperature and pressure,” Andrew Gould, chief executive officer of Schlumberger, said in a recent speech. At a recent Bank of America/Merrill Lynch Global Energy Conference, Baker Hughes discussed its geomarket management teams’ more holistic view of the market. The company’s priorities are to improve international profitability, eliminate inefficiencies, and to revise its geomarket structure with particular attention to deepwater, unconventional, conventional and alternative energy market segments.

Empirical study of relationship value in industrial services

PurposeThe purpose of this paper is to assist industrial service providers in building relationships that maximize value to their customers. The study aims to add to relationship value research by examining its dimensions, antecedents, outcomes, and cross‐culture relevance.Design/methodology/approachUsing structural equation modeling, the study examines the influence that relationship value has on commitment and intentions, as well as the determinants of value encompassing the core offering, sourcing process and buyer operations. The sample covers 42 countries for cross‐cultural perspectives.FindingsBy understanding the factors creating relationship value, providers are more likely to build enduring relationships with their buyers. Findings confirm that commitment and intentions are influenced by relationship value, which, in turn, is impacted by benefits such as performance, efficiency, and reliability as well as comparative costs and switching costs.Research limitations/implicationsThe study is oriented more towards industrial services. Further research is encouraged that extends the study domain to consumer and professional services.Originality/valueThe research demonstrates the mediating influence that relationship value has on behavioral outcomes. Especially important to global service providers, this knowledge is then extended beyond the traditionally studied single‐country settings to a world perspective, while extending the field of relationship value into the largely ignored industrial services sector.

Adjustment costs in labour markets and the distributional effects of trade liberalization: Analytics and calculations for Vietnam

This paper explores the implications of different labour market adjustment formulations for the analysis of trade liberalization across different sectors and households in the Vietnamese economy using computable general equilibrium (CGE) models. The model is calibrated to a model admissible Vietnamese data set for 1997. We use five different adjustment cost treatments in analyzing the effects of trade liberalization in Vietnam. We compare simulation results from each and show how different treatments can significantly affect the distributional impacts of policy reforms, such as the trade liberalization. First, labour is treated as fully mobile across all sectors in the economy. Second, the sectors of economy are broken down into the two blocks of agricultural and industrial-service sectors and labour markets are treated as segmented by sector block. No mobility of labour between blocks is allowed while labour within each sector block remains fully mobile. The third is the same as the second, but movement within each agricultural and industrial-service sector block involves transactions costs. In the fourth, mobility of workers from the agricultural to industrial-service sectors and vice versa is possible with transactions costs. Finally, we calibrate the model with unemployment but no adjustment costs for labour reallocation to explore how model results differ in terms of adjustments in the labour market and welfare effects. Our results indicate significant differences in the impacts from trade liberalization across these cases. The redistributional impact of trade liberalization is sharper against poor rural households with segmented labour markets and with transactions costs, while aggregate efficiency gains are similar to no adjustment cost analyses. The conclusion is the choice of model structure for labour markets is crucially important for the perceived distributional impacts of trade liberalization.

A Comparative Study of Industrial Services in the U.S. and Sweden

Industrialized countries now depend on the service sector, especially industrial services, for a significant portion of employment and GDP. Despite this importance, there has been little attention given to comparative studies in this area. Cross-sectional, financial data from Swedish and U.S. industrial service sectors were used to assess the dependence of profitability on four strategic factors-relative market share, revenue/employee, investment intensity, and segment growth rate. Both market share and revenue/employee were statistically significant in U.S. performance. Swedish results suggested that market share was not a significant contributor to a profitable strategy. Investment intensity and revenue/ employee, however, were significant contributions to profitability. These results, coupled with structural observations on production sectors, suggest that significant differences may indeed occur in both productivity and pricing in the two systems.

Migrant Workers in Japan

Part 1 Introduction: revision of the Immigration Act and the situation of foreign workers human rights violations beginnings of a gradual opening striking roots and the effects of recession. Part 2 How do foreign workers enter Japan?: role of brokers unauthorized labour in the guise of trainees Japanese language schools and Shugakusei. Part 3 Situation of workers according to sector: the sex and entertainment industry manufacturing sector construction industry service sector other industries. Part 4 Foreign workers' housing and living situation: housing formation of zones in concentrated housing increasing role in local governments foreigners and crime. Part 5 The Third World's structuralized labour exports: the stages of Asia's labour export the exporting countries of Asia Asia's host countries Latin America. Part 6 Beyond the closed door-open door debate: the debate trends in public opinion resident Koreans and refugees the theory of unavoidability.

Quality Blueprints of Internal Producer Services

Although the industrial service sector represents an increasingly important sector in the economy, only a tiny fraction of research has probed the secrets of how new industrial service processes are structured. Reports the results of two case studies of internal producer services in firms to develop a new pump and to upgrade existing test facilities. By using a qualitative, interpretative data collection method, quality elements, representing underlying quality dimensions, were elicited from unrestricted verbal materials produced by participant actors in the development process. Elements were then modelled as quality blueprints depicting the structural aspects of how different kinds of qualities were contributed by actors. Based on empirical case data, two types of elements were distinguished. Core dimensions, which had to be met for the project to succeed, were classified as defining elements. Remaining elements, which were seen as consequences, were termed derived. Argues that, by using qualitative blueprints, management can become more aware of different quality dimensions connected with industrial development work and is able to allocate resources according to set priorities. Finally, draws some tentative conclusions regarding the “underground” character of initial development work, the high dependence on external competence and the similar stages of the developing process.

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb006059. When citing the article, please cite: Philip D. Cooper, Ralph W. Jackson, (1988), “APPLYING A SERVICES MARKETING ORIENTATION TO THE INDUSTRIAL SERVICES SECTOR”, Journal of Business & Industrial Marketing, Vol. 3 Iss 2 pp. 51 - 54.