Abstract
Industrialized countries now depend on the service sector, especially industrial services, for a significant portion of employment and GDP. Despite this importance, there has been little attention given to comparative studies in this area. Cross-sectional, financial data from Swedish and U.S. industrial service sectors were used to assess the dependence of profitability on four strategic factors-relative market share, revenue/employee, investment intensity, and segment growth rate. Both market share and revenue/employee were statistically significant in U.S. performance. Swedish results suggested that market share was not a significant contributor to a profitable strategy. Investment intensity and revenue/ employee, however, were significant contributions to profitability. These results, coupled with structural observations on production sectors, suggest that significant differences may indeed occur in both productivity and pricing in the two systems.
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