Experiences from the Trenches of Graduate Online Education in Spanish Jeffrey Longwell Keywords graduate program/programa graduado, online classes/clases en línea, Master of Arts in Spanish/maestría en español, Spanish/español, twenty-first-century learning/aprendizaje en el siglo XXI In 2008, the Department of Languages and Linguistics at New Mexico State University (NMSU) entered the twenty-first-century world of online distance education and learning (ODEL) by launching the first program of its kind, an online Master of Arts in Spanish degree. The extremely high demand for online graduate education caused the program to grow quickly, and at the apex in the 2013–14 academic year, saw 120 students, representing a 445% increase from the initial 22 with the optimal level reached this academic year where we can effectively support 80–100 students. Now, more than eight years after the first class was offered, 117 students have graduated from the program. There are many lessons to be learned from the following experiences as our profession continues to expand and fill new niches in the twenty-first century. Quality in Course Content and Delivery First and foremost in all discussions as the program was conceived, organized, and implemented, was the need to maintain a certain level of quality of instruction and content in the courses. The initial courses were offered by faculty members who had received prior training through NMSU's educational technologies training center on implementing emerging technologies into courses. These faculty members were invaluable to the professional development of other faculty as they provided both group training and individual mentoring for faculty joining the ODEL program and adapting future courses for successful delivery. Currently, the majority of the eight faculty members who actively teach in the program have voluntarily received formal instruction on the implementation of emerging technologies as well as national quality rubrics for ODEL. It is recommended that any program seeking to expand into this new arena, do so only after careful planning and faculty preparation. Faculty must adapt, reinvent themselves, and commit to being as engaged with their ODEL learners as they are with their face-to-face or hybrid learners. To not do so is a disservice to the students and the profession. Program Management and Sustainability The initial ballooning growth was difficult to sustain due to a couple of critical issues. First, there is faculty workload. Initially, the entire faculty taught ODEL courses as compensated overloads. Obviously, this cannot be sustained over a long period of time with the understanding [End Page 155] that continuous overloads cause fatigue and potentially take faculty from other required duties. Secondly, and most importantly, the program and faculty were concerned about the importance of maintaining a quality level of engagement with students. Decisions were made to reduce enrollment for a short period to reach the optimal level. This ultimately worked in everyone's favor as now, all faculty teach ODEL courses as part of their regular loads with no more need for overloads. A positive note for the program has been that due to the demand for ODEL in the program, our most recent tenure track faculty hire was contracted with the words, "experience in online teaching preferred" as part of the qualifications, something that should be appearing more frequently in our profession. Online Pedagogy Transforming Students' Education with Tangible Outcomes One of the insights gained is in the area of online pedagogy and how it transforms a student's education. This transformation focuses on transitioning the role of the student from being a passive learner to one that assumes a more active and involved role, and truly converting the teacher/instructor/professor into more of a facilitator of learning, or as a model or guide. In ODEL courses, students are collaborating and engaging with colleagues from across the country and world, exposing them to cultural diversity and experience not available in the face-to-face environment with positive tangible outcomes. End of program student evaluations have commented favorably on the program's rigor, depth, and quality. The program is producing well-prepared graduates, some of whom are teachers at all levels of K–20, and others continuing on to doctoral programs...
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