Under the background of the “dual carbon” targets and continuously promoted power system reform, the application of a high proportion of renewable energy is becoming increasingly widespread. All sectors of society have greater demands for more appropriate electricity sales packages to guide the behavior of power users, which will in turn help conserve energy, reduce emissions, and finally achieve low-carbon operation of the power market economy. However, the existing methods of recommending electricity sales packages fail to provide appropriate and accurate recommendations for the users lacking preference information. Therefore, this paper proposes a two-sided matching decision-making method of an electricity sales package based on disappointment theory. First of all, according to the incomplete fuzzy preference relationship provided by the power user and the electricity sales package, the respective priority weight vector is calculated, and then the subjective satisfaction matrix of the power user and the electricity sales package is calculated. Next, the adjusted satisfaction matrix is calculated by adding the influence of the theory of elation and disappointment. Then, on the basis of the adjusted satisfaction matrix, an optimization model aiming at maximizing the total satisfaction of electric power customers and electricity sales packages is established, and the optimal stable matching model of electric power customers and electricity sales packages is obtained. Lastly, taking an industrial park in Zhejiang Province as an example, using the bilateral matching method proposed in this article, the optimal matching schemes for five electric power customers and six electricity sales packages is obtained, which shows the effectiveness and rationality of the two-sided matching decision-making method of electricity sales packages based on the disappointment theory.