Effects of thickness on ignition characteristics and combustion process of the oil-impregnated transformer insulating paperboard were investigated experimentally by cone calorimeter. Five thicknesses of transformer insulating paperboard, including 0.5, 1.0, 1.5, 2.0 and 3.0 mm were taken into account together with five radiation intensities between 25 and 80 kW m−2. According to the experimental results on ignition characteristics, the 0.5-mm paperboard for all radiation intensities and the 1.0-mm paperboard with the radiation heat flux less than 35 kW m−2 were thermal thin material. The 1.0-mm paperboard under higher radiation intensities and the paperboard with the thicknesses of 1.5, 2.0 and 3.0 mm were thermal thick material. The heat release rate (HRR) of oil-impregnated transformer insulating paperboard decreased with its thickness. Due to the different pyrolysis processes, the number of HRR peaks increased with the thickness of paperboard. The CO and CO2 production rate and the O2 consumption rate were all decreased with the paperboard thickness basically. There was an increase in the CO production rate at the end of fire duration, since the incomplete combustion process occurred at this stage. The increase in the CO production rate was more obvious in the experiments under lower external radiation heat fluxes.